Björn A. - Project Manager – Elevator Emergency Call Reorganization

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Frankfurt am Main, Germany

Experience

Jan 2025 - Present

9 months

Berlin, Germany

Project Manager – Elevator Emergency Call Reorganization

DB InfraGO

Evaluated and defined a new technical solution for connecting elevator emergency calls for all DB InfraGO passenger station facilities.
Ensured a secure, redundant connection for all sites nationwide.
Defined the technical solution and documentation.
Managed the specialist and line organizations.
Identified and commissioned technical solutions.
Oversaw documentation and approval of the technical solution in DB's regulations.
Defined and tracked the roadmap for the solution description.
Created a rollout plan to avoid downtimes.
Coordinated and implemented decision papers for steering committees.
Communicated the solution to all committees and regional areas.

Oct 2024 - Feb 2025

5 months

Berlin, Germany

Project Manager – Cost Reduction

DB InfraGO

Identified cost-saving opportunities in telephony.
Planned and carried out specific measures for cost reduction.
Analyzed data for cost saving.
Created a plan and prepared a management decision.
Executed the chosen option.

Feb 2024 - Present

1 year 8 months

Berlin, Germany

Project Manager – ADSL Migration

DB InfraGO

Implemented a strategic project to maintain critical infrastructure.
Optimized project management structures at DB InfraGO passenger stations.
Led the internal team to ensure internet availability due to technical changes by vendors Deutsche Telekom, Vodafone and DB-Systel.
Created project plans (schedule and timeline) and managed risks.
Introduced and improved project structures and processes.
Resolved regional and nationwide open issues with internal and external suppliers.
Prepared project documentation.
Prepared decision documents for steering committees.

Oct 2023 - Dec 2023

3 months

Cologne, Germany

Project Management, Senior PMO – Copper-to-Fiber Transformation

Plusnet GmbH

Executed a strategic project and supported building project management structures for an ISP.
Analyzed and implemented necessary measures to carry out the strategic KGT/Netbridge project.
Introduced and improved project structures and processes.
Established a planning and execution process.
Maintained a cross-department and cross-product project plan and managed requirements.
Prepared decision documents.

Aug 2022 - Aug 2023

1 year 1 month

Munich, Germany

Project Management, Senior PMO – Travel

Deloitte Deutschland GmbH

Managed a tax/software project for an automotive OEM client.
Analyzed and implemented necessary measures to improve the project and project control.
Introduced and optimized project structures and processes.
Set up requirements management between the client and Deloitte departments.
Created and tracked a technology-driven plan with partner streams.
Planned and implemented QA measures to ensure compliance (security area).
Evaluated RPA for QA tasks.
Prepared decision documents.

Aug 2022 - Dec 2022

5 months

Munich, Germany

Project Manager / Technology – All-IP

Telefonica

Modeled a new B2B product in Mobile / Fixed Net Access.
Managed internal and external technology units to adapt systems for product processing.
Delivered the technical product launch on time.
Developed solutions within the Telefonica development process and handled escalations.

Jul 2022 - Feb 2023

8 months

Munich, Germany

Project Manager / Technology – Fiber

Telefonica

Improved systems for processing fiber orders from external partners in Telefonica systems.
Managed internal and external technology units to deliver adjustments and implement fixes.
Goal: sustainable and significant reduction of manual handling rate (achieved).
Coordinated between business, technology and external suppliers.
Developed solutions along the Telefonica development process and managed escalations.
Planned budget and managed resources.

Nov 2021 - Jun 2023

1 year 8 months

Cologne, Germany

Senior PMO – IRIS+

Deutsche Bahn RB West

Introduced a new passenger information system in the West regional area.
Developed and implemented new structures to track tasks for the IRIS+/RIZ rollout.
Prepared steering committee documents and moderated meetings.
Analyzed and realigned the project after the predecessor project failed in 2019.
Planned and executed the project approach and renewed the project structure.

Oct 2021 - Nov 2022

1 year 2 months

Munich, Germany

Project Manager / Technology – GffV

Telefonica

Implemented a regulatory requirement on cancellation options in the pre- and postpaid area for all Telefonica customers.
Managed internal and external technology units to apply necessary system changes to complex legacy systems.
Led an international team (offshore in India, European partners).
Oversaw alignment between business, technology and external suppliers.
Created and aligned project plans and reporting for various committees.
Ensured consistent implementation of regulatory requirements (by July 2022, including handling near-term tasks and additional functions).
Managed escalations along the Telefonica development process.

Feb 2021 - Sep 2021

8 months

Oldenburg, Germany

Project Manager – ZuhauseTV

EWE Tel

Selected, built and launched a modern IPTV platform.
Analyzed and realigned the project after a predecessor project failed in 2019.
Planned and executed the project approach.
Organized and ran the tender and vendor selection for a full-service IPTV platform.
Negotiated contracts with platform suppliers.
Managed stakeholders through new regular reporting and steering committees.
Managed 5 subprojects (IT, data center and headend technology, sales, product management, content) and external suppliers.

Jun 2020 - Apr 2023

2 years 11 months

Darmstadt, Germany

Robotic Engineer – Confidential Project (RPA)

Emma Wianco OTT Robotics

Evaluated and set up Robotic Process Automation (RPA).
Analyzed required steps for automation.
Planned and executed the project approach.
Created an RPA prototype based on requirements with EMMA (Wianco OTT Robotics).
Trained and supported departments in building the automation.
Helped introduce RPA into regular operations.

Nov 2018 - May 2020

1 year 7 months

Frankfurt am Main, Germany

Senior PMO and Subproject Manager – InTrain Repeater

Deutsche Bahn Fernverkehr AG

Converted and upgraded mobile network repeater technology in the long-distance train fleet (in cooperation with Deutsche Telekom, Vodafone, Telefonica, Deutsche Bahn Long-Distance).
Introduced and established project management methods and tools.
Led the PMO for three senior project managers.
Prepared and aligned the project budget with controlling.
Monitored project spending and schedule.
Created and aligned board, steering committee and resolution papers.
Supported EU-wide tenders.
Consolidated reporting for internal and external steering bodies up to CxO level.
Coordinated subprojects and their interfaces.
Moderated workshops with partners.

Nov 2016 - Jun 2018

1 year 8 months

Munich, Germany

Project Lead 'Stream StoreQ', Technical PMO – Store Ethan/Q

Sky Deutschland GmbH

Developed an OTT (Over-The-Top) application (mobile apps, browser) as part of a multinational TV platform.
Led and managed the 'Store Q' workstream (about 15 people) for the customer-facing application.
Delivered the Go-Live on time for about 1 million customers.
Handled end-to-end implementation of the StoreQ app and delivery of purchase content, integrating all internal & external partners.
Managed supplier development (SCRUM) and content production.
Orchestrated agile and waterfall processes.
Moderated specification and documentation creation.
Managed escalations for time-critical issues.
Developed organizational process solutions for SKY technology.
Reported to program and line management.

Feb 2016 - Nov 2016

10 months

Munich, Germany

Subproject Manager – Peanuts/SkyStore

Sky Deutschland GmbH

Developed the SkyStore OTT/video purchase portal application for STB and mobile devices on a multinational platform.
Led and planned the subproject (12 people), Go-Live for about 1 million customers.
Coordinated and aligned measures to implement the application and integrate it into the main project.
Managed internal and external suppliers.
Reported to divisional management (cross-matrix).
Moderated requirements analysis, specification and test concept sessions with IT and business teams.
Developed (agile, waterfall, hybrid) project methods in technology and interface areas.
Supported business trials and acceptance tests.

Mar 2015 - Dec 2015

10 months

Wiesbaden, Germany

Coordinator Quality Assurance Measures and Process Design – BOB / CSS

SOKA Bau

Implemented a collective bargaining agreement (BoB) and a regulatory requirement in existing systems.
Carried out the contribution calculation for businesses without employees (BoB).
Created and presented management reports.
Developed the Customer Self Service Portal (CSS), connecting it to legacy business systems and SAP-CRM.
Prepared project plans, test concepts and test processes.
Planned resources and coordinated across projects.
Coordinated the test team and acted as interface between IT and business.
Implemented supporting processes for the project approach.

Jun 2013 - Dec 2014

1 year 7 months

Darmstadt, Germany

Project Coordination, PMO and Evaluation – Next Generation TV / OTT / STB

Deutsche Telekom

Replaced and migrated an IPTV platform with STB and OTT (apps, browser) to a new next-generation TV platform.
Planned the QA workstream budget.
Developed and validated project plans with suppliers.
Contributed to creating/evaluating RFQs for major platform manufacturers/SIs.
Managed international QA teams.
Oversaw platform suppliers on QA topics.
Designed processes for a smooth deployment workflow.

Oct 2010 - Jun 2013

2 years 9 months

Germany

Project Coordination, Team Leadership, Release Management – T-Home Entertain (IPTV and SAT)

Deutsche Telekom

Enhanced, integrated additional features and ensured maintenance quality for an IPTV platform for about 2 million customers.
Coordinated all quality measures on production-like test environments (continuous delivery/integration).
Led a 50-person test and environment management team including QA measures and test environment availability.
Planned and managed across projects: testing, environment, release.
Managed suppliers, milestone tracking, reporting and defect management.
Provided release approval recommendations.
Coordinated all test activities and system updates, especially satellite projects.
Moderated team meetings, trainings & management reporting.
Troubleshot to ensure ongoing operations.
Adjusted processes to optimize quality, timelines and success.
Oversaw hardware swap – necessary updates for MS servers and Microsoft components.
Reverse engineered the DTV architecture including AAA backend, Mediaroom, STB, OTA & VoD.

May 2008 - Aug 2010

2 years 4 months

Essen, Germany

Test Coordination – AAW, IVR, Vodafone & ARCOR Integration

Vodafone AG Essen (ARCOR GmbH)

Offshored test activities.
Onboarded and managed suppliers.
Planned, coordinated and reported on tests.
Analyzed functional concepts, created test concepts and specifications, estimated test efforts.

Mar 2008 - May 2008

3 months

Darmstadt, Germany

Quality Manager – NetGateCore (Youth Protection - Online)

Dt. Telekom P&I

Analyzed and reviewed functional specifications and development documentation.
Designed and implemented test cases and execution plans.
Conducted tests, managed defects and reported results.
Created and maintained automated tests.

Dec 2006 - Feb 2008

1 year 3 months

Bonn, Germany

Test Manager – Multi-Tenant Archiving and Retrieval System (MARS)

Postbank Systems

Planned, coordinated and supported load and performance tests.
Created test plans and test concepts for performance validation in archiving digitized image data.

Nov 2006 - Dec 2006

2 months

Bonn, Germany

Test Analyst – SEPA

Postbank Systems / Dresdner Bank

Reviewed architecture and prepared recommendations.
Identified test requirements for components of a legacy payment system after SEPA adaptation.

Oct 2006 - Present

19 years

Germany

Diplom Computer Scientist in Business Informatics

Universität Koblenz-Landau

Summary

Mr. Auel offers almost two decades of consulting experience as a Diplom Computer Scientist, senior implementation expertise and the necessary tact for your project management challenges.

He is well versed in managing international large-scale projects, multi-project management and establishing effective PMO structures. He knows when and how to choose agile, traditional and hybrid project methods, combine them if needed and deliver the project outcome.

His long-standing experience in implementing planned measures for a proper project approach and structuring projects with team and project leadership roles enables him to conduct targeted stakeholder management and ensure successful delivery.

His consulting work focuses on complex IT projects in telecommunications, financial services, transportation, media and entertainment, and automotive.