Michael R. - Project Manager, Hustler, & Hound “Project Metrics on the Internet”

Bottmingen, Switzerland

Experience

Dec 2022 - Present

3 years 1 month

Baar, Switzerland

Project Manager, Hustler, & Hound “Project Metrics on the Internet”

Global-KPI

Project management, HUSTLER (getting the full finance picture including sales, pitching, financial analysis & business models) and HOUND (finding real customer needs through research & analysis) to build an internet project metrics system that lets users make informed decisions to keep the project on track or get it back on track when things deviate from the plan.
The metrics system should provide a forecast in addition to the current status.
A user can enter key project data and the metrics are then automatically calculated and displayed.
Skills: project management, project metrics.
Problem space: Co-Innovation Builder (CIB), corporate innovation team setup, team profile / team canvas, design thinking, focusing on people, creating customer personas, market research, defining the problem.
Solution space: narrowing down the problem, how to turn ideas into solutions, how to turn solutions into a concept, customer journey, business model canvas, value proposition canvas, prototyping, fine-tuning the prototype and business model canvas, final pitch.

Oct 2021 - Nov 2022

1 year 2 months

Baden, Switzerland

Senior ERP Project Manager OneERP

AXPO

Project management for all IT projects within the OneERP program to implement the group strategy, set up one system for all 63 units in scope and standardize the various business processes (quote-to-cash, report-to-report, source-to-pay, project-to-result) end-to-end across the group.
As Senior ERP Project Manager I led the “New S/4 System Setup” project aiming to convert the existing SAP ERP ECC6 systems to “SAP S/4HANA Cloud Extended Edition” and, after a strategy change, to “SAP S/4HANA Private Cloud”, keeping them up to date via a release strategy and setting up common governance for systems, processes and data.
In addition, the SAP products SuccessFactors, Ariba, Fieldglass, and Concur are to be implemented and integrated, and about 20 other third-party tools selected, negotiated, implemented, customized, tested and put into production.
Skills: program / project management and stakeholder management, agile methods knowledge with epics, stories, sub-tasks, backlog, sprints in Jira, and the following tools:
IT: SAP S/4HANA Cloud Extended Edition, SAP Solution Manager, Tibco EBX Master Data Management, SAP CPI, SAP IdM, One Identity, XAMS Suite, ServiceNow, qTest, Tosca.
FI: Central Finance (cFIN), MailCenter (add-on), SAP Solutions for Global Tax Management (add-on), Compensation, advanced financial closing cockpit, Process Partner Tool SAP Standard (CS-Customer Services), Multibank (SAP Cloud), In-House Bank & Payment Factory.
HR: SuccessFactors, OpenText, SAP SF, Variable Pay as add-on to SAP SF, ACONSO, authoring tool, ServiceNow, Teamtailor.
PRO: Ariba, Fieldglass, Concur, ProTime, CATS, parent/child setup.
AMR: Wessendorf SAP-EAM (Enterprise Asset Management).

Nov 2019 - Dec 2019

2 months

Berlin, Germany

Business & Technical Project Analysis, PMO Support

Klosterfrau

Analysis and replanning, risk review and development/delivery of clear status reports for the Proceed project as SAP Landscape Transformation, aiming to merge the operations and technical sides of three company sites (two independent SAP ECC6 on-premise applications and one non-SAP solution) into one SAP S/4HANA on-premise solution.
This included data cleansing, process harmonization, redesign of master data management, various data-level mappings, training staff, etc.
Skills: stakeholder management, program management methods knowledge, SAP S/4HANA landscape transformation, SAP ECC6, MS Project, SharePoint.

Jan 2019 - Apr 2019

4 months

Darmstadt, Germany

Program Manager BSI

Hottinger Brüel & Kjaer, HBK

Steering the Business Systems Integration program to develop and roll out an application for a modern, future-oriented and fully integrated CRM system (SAP C/4HANA Sales & Service) and prepare for the future world of “HBK Digital” (SAP C/4HANA Marketing; SAP C/4HANA Commerce).
All applications run on a cloud platform with HANA databases and are connected to SAP ERP via SAP Cloud Platform Integration.
SAP C/4HANA Suite and SAP ERP ECC 6.0 are the target systems.
Priority 1 is shared reporting, sales and service, supply chain and financing processes; priority 2 is eCommerce and marketing automation and reviewing the legal sales structure.
This includes developing a program plan with resource requests and agreeing on workstream timelines & deliverables, guiding workstream managers and removing obstacles for program teams, leading and monitoring the program plan and schedule to hit targets (scope, time & budget), reporting results and performance to the steering committee and communicating to HBK, logging risks, dependencies, issues and progress to the steering committee, establishing project standards (quality) and ensuring cross-project quality management (BSI goals are mainly reducing complexity, SAP “best practice”, managing customer satisfaction, etc.), managing external partners to reach goals, setting up agreed agile methods (e.g. Scrum) to run the BSI project, differentiating defined workstreams (scope) and consolidating business processes across workstreams.
Skills: stakeholder management, leadership, program management methods knowledge, benefit management, SAP C/4HANA, SAP ECC6, digitalization / industry 4.0, Oracle, MS Dynamics, Salesforce, Dell Boomi, data cleansing & migration, etc.

Nov 2017 - Dec 2017

2 months

Munich, Germany

Senior Manager

Allianz Technology

Strategy consultant for developing a regional concept between central and local organizational structures, including functions, committees, role definitions, use-case processes, staff transfer, scheduling, etc.
Presenting decision papers at the C-level.
Skills: stakeholder management, organizational structure and process knowledge, presentation techniques, portfolio management methods knowledge.

Apr 2017 - Jul 2017

4 months

Haar, Germany

Project Manager Security Operation Center (SOC)

Finanz Informatik – Technologie Service (FI-TS)

Project Manager to build a Security Operation Center (SOC) as a line organization with security monitoring, vulnerability scanning, CERT, and usage control/authorization monitoring for SAP and other systems. Also acted as SOC Project Manager in the ECB program to address numerous findings within FI-TS (Category A) and for clients, like LBBW, BayernLB, NordLB/BremerLB, etc. (Category B).
Leading 5 subproject managers/project leads with around 100 project team members from FI-TS, covering 5,000 work days and a total budget of about EUR 10 million, plus many staff from the parent company Finanz Informatik (FI) and the clients.
Developing cross-entity SOC solutions as an operating model, i.e. state-of-the-art information security processes for identifying, preventing, and detecting IT security incidents, and appropriate response and communication in case they materialize.
Project subareas included connecting systems and components to SIEM using Splunk, operational vulnerability scanning and delivering it as a product for regular operations, including reporting, ticketing and remediation of vulnerabilities, data integrity, authenticity, confidentiality, availability, and incident management.
Skills: project/program management methodology knowledge, stakeholder management, IT security, consulting and support, SAP system architectures.

Feb 2014 - Feb 2014

1 month

Zürich, Switzerland

Speaker IPMA Expert Seminar 2014

IPMA

Analyzed, developed and presented a model called "VentureWork" to improve project success, where project managers, program managers, portfolio managers, sponsors and other project participants receive part of their income based on project outcome.
Skills: IPMA methodology knowledge (IPMA Competence Baseline), PMI methodology knowledge, APMG methodology knowledge.

Nov 2013 - Aug 2014

10 months

Zürich, Switzerland

SAP & Non-SAP Program Manager K2 Sunrise Freedom

Sunrise

Program Manager for changing the entire business model (separating service and device contracts, freedom to switch subscription anytime).
Leading 5 IT project managers (SAP ECC6.0, CreditCheck, EAI & Portals, DWH, Clarify, etc.) with about 300 team members (Sunrise and vendors), 5,000 work days, 197 change requests, with an annual budget of about CHF 6 million.
Developing governance standards (IP addresses, monitoring, SharePoint, abuse tool optimization) according to ITIL; creating marketing strategies and metrics (NPS) for business customers.
Replacing internal systems (Compass & Pivotal) with standard software (mLog & Cherwell) on a budget of CHF 760,000.
PMI training for internal project managers, including practical own topics.
Project languages: German, English.
Skills: entrepreneurship, Program Management Professional (PgMP), PMI and IPMA methodology knowledge, ITIL, SAP ECC6.0, SharePoint, stakeholder management, consulting and support.

Sep 2012 - Sep 2021

9 years 1 month

Therwil, Switzerland

Programme Portfolio Manager & Senior Strategy Consultant

GKS

Programme portfolio management of all projects and line activities, focusing on strategy alignment, operations management, performance monitoring, information exchange and risk control with a budget of CHF 7.6 million.
Full development of the business plan, concept and distribution of "VentureWork" based on the idea of paying project managers according to project success; development of an Excel-based project metrics system.
Complete design, setup and creation of training materials for PRINCE2 and MSP, as well as selling this service.
Implementing electronic training using Office365.
Tendering and outsourcing IT services to external third-party providers.
SAP Program Manager for re-implementation of four SAP S/4HANA Cloud solutions with SuccessFactors Human Resources and Finance: three in Switzerland with budgets between CHF 7.5 million and CHF 90 million, and one in Germany with a budget of EUR 5.5 million.
Skills: programme portfolio and stakeholder management, entrepreneurship, APMG methodology knowledge, coaching/mentoring, Office365, SAP S/4HANA Cloud.

Aug 2012 - Oct 2012

3 months

Zürich, Switzerland

Program Manager Organization & Presentation

PMI Chapter Switzerland

Organized the "Swiss Program Conference" on October 24, 2012, as part of the "Professional Development Event" series for PMI Chapter Switzerland in collaboration with Zurich Assurance Aktiengesellschaft in Zurich.
Prepared and presented the talk: "Mainstream Project/Program Methodologies - PMI (PMBOK/SPM3 versus Prince II/MSP) similarities and differences".
Skills: Program Management Professional (PgMP), PMI methodology knowledge (PMBOK, The Standard for Program Management), TSO methodology knowledge (PRINCE2, Managing Successful Programmes, ITIL), stakeholder management, coaching and mentoring.

Jan 2012 - Jul 2012

7 months

Duisburg, Germany

Program Manager Europe-wide Migration & Implementation

HAVI Logistics

Area: Senior Consulting.
Migration and implementation of a Restaurant Order Planning / Integrated Order Proposal System (ROP iOPS) in 12 European countries for the logistics arm of a US-based fast-food chain.
Setting up the overall program (governance, resources, market assessment questionnaire, proof of concept, pilot, roll-out; back office; operations); leading 4 project teams, full responsibility for all program and operational key data (EUR 41 million; on-time quality delivery; about 200 program staff) with a 25% success bonus.
Skills: program management, strategy and process development, stakeholder management, coaching and mentoring, ITIL knowledge. Topology, BI, data, applications and service management.

Apr 2011 - Jul 2012

1 year 4 months

Therwil, Switzerland

Project Portfolio Manager & Telecommuting Analyst

GlobalKeySolution

Area: Senior Consulting.
Project portfolio management of all client projects with focus on strategy alignment, operations management, performance monitoring, information exchange and risk control with a budget of about USD 13.2 million.
Analysis and consulting for introducing telecommuting in a complex IT environment (working from home, shared office / at client site / in internet cafés, offshoring tasks).
Skills: project portfolio and partner management, strategy and process development, cloud computing, distributed solutions, SharePoint software, data security, employment contract structuring, workplace ergonomics, data migration.

Jan 2010 - Mar 2011

1 year 3 months

Zürich, Switzerland

Project Manager for System Separation and Migration

Detecon Schweiz AG

Area: Special Projects.
Separation of IT systems and data from Postbank and BHW and subsequent integration into the Talanx / ProACTIV system environment with 30 staff and a budget of about EUR 6.0 million.
Defining the target architecture for the new system landscape, creating a migration roadmap, issuing a hosting tender including SLA, designing and leading the cut-over team dress rehearsal (data migration).
Designing the required operations and service organization, planning / ramp-up of the program organization to execute and implement the system separation and migration of life insurance & partner data.
Skills: strategy and process development, data migration, dress rehearsal, UC4, CanDo project management software, SharePoint software.

Aug 2009 - Oct 2010

1 year 3 months

United States

Program Manager Professional (PgMP) Exam Question Developer

Project Management Institute

Area: Virtual Item Writer.
Developing scenarios and exam questions for the Program Manager Professional (PgMP) test based on PgMP documents, practical experience and additional sources.
Skills: passed PgMP test, extensive practical experience in program management, knowledge of PMI and other program management documents, CERTS Writer software.

Jan 2009 - Aug 2009

8 months

Geneva, Switzerland

Head of PMO Planning for the Temenos Program

Deutsche Bank

Area: Temenos Program Management.
Overall responsibility for program planning of the global product launch (Switzerland, Austria, Singapore) as well as technical extensions (Golden Source), company integration (Rüd Blass) and release implementation with 35 project managers and 10 staff – no budget responsibility.
Developing and preparing program metrics reports for the Executive Board of Deutsche Bank AG.
Head of the cut-over team for dress rehearsal 2 and 3 (data migration) and logistics lead for dress rehearsal and trial migration activities.
Skills: stakeholder management, strategy and process development, program planning & control, global sourcing concepts; Temenos software solution; topology, application and data management / data warehouse.

Aug 2007 - Dec 2008

1 year 5 months

St. Gallen, Switzerland

Program Manager Release Rollouts DIALBA2000

Raiffeisen

Area: IT strategy and execution
Coordinated all DIALBA2000 projects to form a single release with 60 project managers and a budget of about CHF 50 million.
Overall responsibility (schedules, quality, costs) for about 60 projects per year with about 800 project staff within the main and service releases, identifying and solving problems, supporting project and line managers in technical, project-related and decision-making issues, creating concept studies for replacing DIALBA2000 with a successor system.
Set up the new department "IT Project Portfolio Management (IT PPM)", developing metrics for selecting/evaluating programs and projects, defining process and organizational structure, status reports.
Skills: Program Management, Project Management Professional (PMP), strategy and process development, stakeholder management, coaching and mentoring, topology, data, application and service management, Avaloq.

Jul 2006 - Jul 2007

1 year 1 month

Berlin, Germany

Proposal & Project Manager Lithuania & International Projects

Bundesdruckerei GmbH

Area: Project & Proposal Management
Development of an eSticker for ePasses and setup of a production site in Lithuania with 50 employees and a budget of about EUR 11.5 million.
Selection and coordination of a Lithuanian service provider to insert the eStickers into the country's passports.
Development of IT systems for electronic personalization of the eStickers and integration of the systems into the existing IT infrastructure of the Lithuanian Personalization Authority.
Skills: Project Manager (PMP), HERMES (V-Model), border control management, print processes, software development, data management and DWH, IT networks.

Sep 2005 - Jun 2006

10 months

Therwil, Switzerland

Head of Strategy & Business Development

GlobalKeySolution

Area: Global Projects
Development and implementation of a strategy process with 5 employees and a budget of about EUR 1.1 million.
Strategy development and strategy formulation for the Global Projects and Key Solutions business units.
Skills: strategy development and implementation, MIS data management, SAP, SAP BW, Java development based on IBM WebSphere, Project Management Professional.

Jan 2005 - Aug 2005

8 months

Therwil, Switzerland

Head of Corporate Development, Head of IT Projects

Aquametro AG

Area: Corporate development
Development, setup and implementation of a Program Management Office (PMO) with 30 employees and a budget of about CHF 30 million.
Development and implementation of an IT strategy, implementation of a PM methodology, training of project managers, introduction of IT standards, etc.
Management of IT projects (IT cost transparency and SLA optimization, SAP role concept, SAP archiving, SAP offer optimization, SAP measurement concept, SAP BW and data migration)
Skills: Project Management Professional (PMP) in a heterogeneous IT environment, assertiveness, negotiation skills, sales, logistics and procurement.

Jul 2004 - Dec 2004

6 months

Riyadh, Saudi Arabia

Government PMO Project Manager

Saudi Business Machines Ltd.

Area: Professional Services
Development, setup and implementation of the Program Management Office (PMO) for the Saudi government sector / Ministry of Information (MOI) with 5 employees and a budget of about USD 400,000.
Skills: Project Management Professional (PMP), analytical and conceptual methodology, global procurement of services, development and implementation of SLAs, sourcing concepts in a global IT environment.

Aug 2003 - Dec 2004

1 year 5 months

Riyadh, Saudi Arabia

Program Manager Public Pension Agency – Saudi Arabia

Saudi Business Machines Ltd.

Area: Professional Services.
Led 5 projects, 4 project managers and about 100 project staff (client, Saudi Business Machines, GlobalKeySolution, partner companies) with a budget of around USD 12 million.
Project language English, IT solutions: English, Arabic.
Overall project management for e-business application development based on WebSphere, Oracle application development, data cleansing and migration, infrastructure and training projects with support from partner companies in Europe, India, Egypt and Saudi Arabia.
Testing and integration of the solution into the client's heterogeneous IT environment.
Skills: Project Management Professional (PMP), sourcing concepts for development/migration/production in a heterogeneous global IT environment, Oracle 11i.9, e-business, Java, MS NT/2000/XP, etc., solution integration.

May 2002 - Sep 2021

19 years 5 months

Therwil, Switzerland

Program Manager/ Project and Portfolio Management EMIA

GKS

Project portfolio management of all projects and line activities, focusing on strategy alignment, operations, performance monitoring, information sharing and risk management with a budget of CHF 7.6 million.

May 2002 - Aug 2003

1 year 4 months

Frankfurt am Main, Germany

Program Manager Space

GlobalKeySolution GmbH

Area: Global Projects.
Technical leadership of around 30 project staff (client, GlobalKeySolution, partner companies) to develop a facility management solution with a budget of about EUR 4.5 million.
Project language English, IT solutions: German, English.
Overall project management for e-business application development for facilities management based on WebSphere with support from partner companies in Europe and India.
Testing and integration of the solution into the client's heterogeneous IT environment.
Skills: Project Management Professional, e-business, Java/Corba; SAP R/3 system architecture including SAP interfaces, application development/testing/integration in a global, heterogeneous IT environment.

Jan 2001 - Apr 2002

1 year 4 months

Zürich, Switzerland

IT Project- & Proposal Manager

IBM Schweiz AG

Technical leadership of around 20 project staff (client, IBM, third parties, freelancers) with a budget of about CHF 13.5 million.
Project language English, IT solutions: German, English.
IT project management for e-business application development based on WebSphere, integration of a workflow solution into Credit Suisse's heterogeneous IT environment in Zurich.
IT project manager for the proposal team to design IT solutions, create and present holistic IT solutions.
Skills: IBM Project Manager, Tier 1 and Tier 2 training, IGS method. Project Management Professional (PMP), PMI certified. e-business, Java/Corba, development/testing/prod. in a heterogeneous IT environment.

Jan 1999 - Dec 2000

2 years

Bad Vilbel, Germany

SAP System Architect & SAP PM & Head of SAP-CCC

GZS GmbH / First Data

Technical leadership for around 30 project staff (business units, application development, technical services, third parties).
SAP R/3 project management: Y2K, release upgrade from 3.1i to 4.6b, euro base currency conversion, module implementations (SD, MM, WF) and SAP BW, applying SAP support packages.
SAP R/3 architect: defining project and development standards, coordination and project support, system responsibility, first-level support.
Design, setup and management of the SAP-CCC (Customer Competence Center), certification of the SAP-CCC, named SAP-CCC of the Month by SAP AG.
Skills: cross-functional SAP R/3 project management, SAP R/3 application development, financial services knowledge, credit card processing.

Jan 1999 - Dec 2000

2 years

Frankfurt am Main, Germany

SAP Architect & SAP Project Manager

Gesellschaft für Zahlungssysteme (GZS) GmbH

Area: SAP application development.
Functional leadership of approx. 30 project staff (business units, application development, technical services, third-party companies)
SAP R/3 project management: Year 2000, upgrade from 3.1i to 4.6b, euro local currency conversion, module implementations (SD, MM, WF) and SAP BW, applying SAP support packages.
SAP R/3 architect: defining project and development standards, coordination and project support, system responsibility, first-level support.
Designing, building, and leading the SAP CCC (Customer Competence Center), certifying the SAP CCC, named SAP CCC of the Month by SAP AG.
Skills: cross-functional SAP R/3 project management, SAP R/3 application development, financial services knowledge, credit card processing.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

International IT Project Manager & IT Architect

Deutsche Bank AG

Functional leadership of approx. 30 project staff (Deutsche Bank, third-party suppliers), with an annual budget of about DM 10 million; project language: German, English.
IT project management: development and global rollout of an international lease agreement database (db space), establishing, leading and operating a CAD Competence Center in Düsseldorf, cross-functional selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees defining the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCad 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

Project Manager International IT Projects & IT Architect

Deutsche Bank AG, Zentrale Eschborn

Areas: application development / procurement / facility management
Functional leadership of approx. 30 project staff (Deutsche Bank, third-party suppliers), with an annual budget of about DM 10 million; project language: German, English.
IT project management: development and global rollout of an international lease agreement database (db space), establishing, leading and operating a CAD Competence Center in Düsseldorf, cross-functional selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees defining the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCad 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Summary

With my in-depth, certified methods knowledge from PMI, APMG and IPMA, I can pull any troubled project or program back on track. With 28 years of experience, I deliver projects in complex environments on time, within quality and cost targets, even when I have to make unpopular decisions. I lead programs with an engaging and empowering leadership style that drives people to peak performance. I also use my communication skills at every level, from team members to C-level.

I'm a PfMP, PgMP, PMP, MSP Practitioner, PRINCE2 Practitioner, ITIL Expert and IPMA certified project portfolio, program and project manager with global experience leading program teams of 60 project managers and 800 project staff, with an annual budget of up to CHF 50 million. I'm trained as an ICT system architect and experienced in the latest technologies like digitalization / industry 4.0, ERP systems, cloud, and big data.