Michael R. - Project Manager, Hustler, & Hound "Project Metrics on the Web"

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Bottmingen, Switzerland

Experience

Dec 2022 - Present

2 years 10 months

Baar, Switzerland

Project Manager, Hustler, & Hound "Project Metrics on the Web"

Global-KPI

Project management, HUSTLER (determining full finance including sales, pitching, financial analysis, & business models) and HOUND (identifying real customer needs including research & analysis) to build a project metrics system on the web that lets users make informed decisions to keep a project on track based on key data or bring it back on track when there's a negative deviation from the plan.
The metrics system should provide a forecast in addition to the current status.
A user should be able to enter key project data and have the metrics automatically calculated and displayed.
Skills: project management, project metrics.
Problem space: Co-Innovation Builder (CIB), corporate innovation team setup, team profile/team canvas, design thinking, people focus, creating customer personas, market research, defining the problem.
Solution space: narrowing down the problem, turning ideas into solutions, turning solutions into a concept, customer journey, business model canvas, value proposition canvas, prototyping, refining the prototype and business model canvas, final pitch.

Oct 2021 - Nov 2022

1 year 2 months

Baden, Switzerland

Senior ERP Project Manager OneERP

AXPO

Project management of all IT projects within the OneERP program to implement the group strategy, establish one system for all 63 in-scope units, and standardize the various end-to-end business processes (quote-to-cash, report-to-report, source-to-pay, project-to-result) across the group.
As Senior ERP Project Manager, I led the "New S/4 System Setup" project with the goal of migrating existing SAP ERP ECC6 systems to "SAP S/4HANA Cloud Extended Edition" and, after a strategy change, to "SAP S/4HANA Private Cloud", maintaining them up to date via a release strategy, and establishing common governance for systems, processes, and data.
In addition, SAP-owned sub-systems SuccessFactors, Ariba, Fieldglass, and Concur had to be implemented and integrated, as well as around 20 other third-party tools to be selected, negotiated, implemented, customized, tested, and put into production.
Skills: program/project management and stakeholder management, agile methodology with epics, stories, sub-tasks, backlogs, sprints in Jira, and the following tools:
IT: SAP S/4HANA Cloud Extended Edition, SAP Solution Manager, Tibco EBX Master Data Management, SAP CPI, SAP IdM, OneIdentity, XAMS Suite, ServiceNow, qTest, Tosca.
FI: Central Finance (cFIN), MailCenter (add-on), SAP Solutions for Global Tax Management (add-on), Compensation, Advanced Financial Closing Cockpit, Process Partner Tool SAP Standard (CS - Customer Services), MultiBank (SAP Cloud), In House Bank & Payment Factory.
HR: SuccessFactors, OpenText, SAP SF, Variable Pay as an add-on to SAP SF, ACONSO, Authoring Tool, ServiceNow, Teamtailor.
PRO: Ariba, Fieldglass, Concur, ProTime, CATS, Parent/Child Setup.
AMR: Wessendorf SAP-EAM (Enterprise Asset Management).

Nov 2019 - Dec 2019

2 months

Berlin, Germany

Business & Technical Project Analysis, PMO Support

Klosterfrau

Analysis and replanning, risk review, and development/delivery of transparent status reports for the Proceed project as an SAP landscape transformation, aiming at the operational and technical integration of three company sites, i.e., two independent SAP ECC6 on-premises applications and one non-SAP solution into a shared SAP S/4HANA on-premises solution.
This included data cleansing, process harmonization, redesign of master data management, various data-level mappings, staff training, etc.
Skills: stakeholder management, program management methodology, SAP S/4HANA landscape transformation, SAP ECC6, MS Project, SharePoint.

Jan 2019 - Apr 2019

4 months

Darmstadt, Germany

Program Manager BSI

Hottinger Brüel & Kjaer, HBK

Managing the Business Systems Integration program to develop and implement an application for a modern, future-focused, fully integrated CRM system (SAP C/4HANA Sales & Service) and to prepare for the future world of "HBK Digital" (SAP C/4HANA Marketing; SAP C/4HANA Commerce).
All applications are based on a cloud platform with HANA databases and are connected to SAP ERP via SAP Cloud Platform Integration.
The target systems are the SAP C/4HANA suite and SAP ERP ECC 6.0.
Priority 1 is shared reporting, sales and service, supply chain and financing processes; priority 2 is the automation of eCommerce and marketing and the review of the legal sales structure.
This includes developing a program plan with resource requests and agreeing on workstream timelines & deliverables, guiding workstream managers and removing obstacles for program teams, managing and monitoring the program plan and schedule to meet goals (scope, time & budget), communicating steering committee (SC) results and performance to HBK, reporting risks, dependencies, and issues to the SC, establishing project standards (quality) and ensuring cross-project quality management. The BSI goals are primarily complexity reduction, SAP best practices, customer satisfaction management, etc. Also, managing external partners to achieve goals, establishing agreed agile methods (e.g., Scrum) to run the BSI project, differentiating defined workstreams (scope), and consolidating business processes across workstreams.
Skills: stakeholder management, leadership, program management methodology, benefit management, SAP C/4HANA, SAP ECC6, digitalization/Industry 4.0, Oracle, MS Dynamics, Salesforce, Dell Boomi, data cleansing & migration, etc.

Nov 2017 - Dec 2017

2 months

Munich, Germany

Senior Manager

Allianz Technology

Strategy consultant to develop a regional concept between a central and local organizational structure, including functions, committees, role definitions, use-case processes, staff transfer, scheduling, etc.
Presenting decision templates at the C-level.
Skills: stakeholder management, organizational design knowledge, presentation techniques, portfolio management methodology.

Apr 2017 - Jul 2017

4 months

Haar, Germany

Project Manager Security Operations Center (SOC)

Finanz Informatik – Technologie Service (FI-TS)

Project Manager to build a Security Operations Center (SOC) as a line organization with security monitoring, vulnerability scans, CERT, and usage control/permission monitoring for SAP and other systems; also acted as SOC Project Manager in the ECB program to close many findings within FI-TS (Category A) and for customers such as LBBW, BayernLB, NordLB/BremerLB, etc. (Category B).
Led 5 subproject managers/subject matter managers with about 100 project staff from FI-TS and 5,000 person-days with a total budget of about EUR 10 million, as well as numerous project staff from the parent company Finanz Informatik (FI) and the customers.
Developed cross-site SOC solutions as an operating model, i.e. state-of-the-art information security processes to identify, prevent, and detect IT security incidents, as well as appropriate response and communication in case they materialize.
Project sub-areas included connecting systems and components to SIEM using Splunk, operational vulnerability scans and delivering the product into operations, including reporting, ticketing, and remediation of vulnerabilities, data integrity, authenticity, confidentiality, availability, and incident management.
Skills: project/program management methodology knowledge, stakeholder management, IT security, consulting and support, SAP system architectures.

Feb 2014 - Feb 2014

1 month

Zürich, Switzerland

Speaker at IPMA Expert Seminar 2014

IPMA

Analysis, development and presentation of a model 'VentureWork' to improve project success, where project managers, program managers, project portfolio managers, clients and other project participants receive part of their income variably based on project success.
Skills: IPMA methodology knowledge (IPMA Competence Baseline), PMI methodology knowledge, APMG methodology knowledge.

Nov 2013 - Aug 2014

10 months

Zürich, Switzerland

SAP & Non-SAP Program Manager K2 Sunrise Freedom

Sunrise

Program Manager for redesigning the entire business model (separating service and mobile device contracts, freedom to switch subscriptions at any time).
Led 5 IT project managers (SAP ECC6.0, CreditCheck, EAI & Portals, DWH, Clarify, etc.) with about 300 project staff (Sunrise, vendors) and 5,000 person-days, 197 CRs, etc., with an annual budget of about CHF 6 million.
Developed ITIL-based governance standards (IP addresses, monitoring, SharePoint, abuse tool optimization); developed marketing strategies and metrics (NPS) for business customers.
Replaced internal systems (Compass & Pivotal) with standard software (mLog & Cherwell) with a budget of TCHF 760.
PMI training for internal project managers, including hands-on topics.
Project languages: German, English.
Skills: entrepreneurship, Program Management Professional (PgMP), PMI and IPMA methodology knowledge, ITIL, SAP ECC6.0, SharePoint, stakeholder management, consulting and support.

Sep 2012 - Sep 2021

9 years 1 month

Therwil, Switzerland

Program Portfolio Manager & Senior Strategy Consultant

GKS

Managed the program portfolio for all projects and line activities, focusing on strategy alignment, operations management, performance monitoring, information exchange, and risk control with a budget of CHF 7.6 million.
Full development of the business plan, concept, and sale of 'VentureWork' based on the idea of paying project managers based on project success; development of an Excel-based project metrics system.
Full design, setup, and creation of training materials for PRINCE2 and MSP, as well as marketing this service.
Implemented the training electronically using Office 365.
Tendering and outsourcing of IT services to external third-party providers.
SAP Program Manager for the re-implementation of four SAP S/4HANA Cloud solutions with SuccessFactors Human Resources and Finance, three in Switzerland with budgets between CHF 7.5 million and CHF 90 million, and one in Germany with a budget of EUR 5.5 million.
Skills: project portfolio and stakeholder management, entrepreneurship, APMG methodology knowledge, coaching/mentoring, Office 365, SAP S/4HANA Cloud.

Aug 2012 - Oct 2012

3 months

Zürich, Switzerland

Program Manager Organization & Presentation

PMI Chapter Switzerland

Organized the 'Swiss Program Conference' on October 24, 2012, as part of the 'Professional Development Event' series for the PMI Chapter Switzerland in collaboration with Zurich Assurance AG in Zurich.
Prepared and presented the talk: 'Mainstream Project/Program Methodologies - PMI (PMBOK/SPM3 versus Prince II/MSP) similarities and differences'.
Skills: Program Management Professional (PgMP), PMI methodology knowledge (PMBOK, The Standard for Program Management), TSO methodology knowledge (PRINCE2, Managing Successful Programmes, ITIL), stakeholder management, coaching and mentoring.

Jan 2012 - Jul 2012

7 months

Duisburg, Germany

Program Manager Europe-Wide Migration & Implementation

HAVI Logistics

Area: Senior Consulting.
Migration and implementation of a Restaurant Order Planning/integrated Order Proposal System (ROP iOPS) in 12 European countries for the logistics unit of a US-based fast-food restaurant chain.
Set up of the overall program (governance, resources, Market Assessment Questionnaire, proof of concept, pilot, roll-out; back office; operations); functional leadership of 4 project teams, full responsibility for all program and operational key figures (EUR 41 million; on-time quality delivery; approx. 200 program staff) with a 25% success bonus.
Skills: program management, strategy and process development, stakeholder management, coaching and mentoring, ITIL knowledge. Topology, BI, data, application and service management.

Apr 2011 - Jul 2012

1 year 4 months

Therwil, Switzerland

Project Portfolio Manager & Telecommuting Analyst

GlobalKeySolution

Area: Senior Consulting.
Project portfolio management of all client projects with a focus on strategy alignment, operations management, performance monitoring, information exchange and risk control with a budget of about USD 13.2 million.
Analysis and consulting for introducing telecommuting in a complex IT environment (working from home, in rented offices/at client sites/in internet cafés, relocating activities abroad).
Skills: project portfolio and partner management, strategy and process development, cloud computing, distributed solutions, SharePoint, data security, employment contract structuring, workplace ergonomics, data migration.

Jan 2010 - Mar 2011

1 year 3 months

Zürich, Switzerland

Project Manager System Separation and Migration

Detecon Schweiz AG

Area: Special Projects.
Separation of IT systems and data assets from Postbank and BHW and subsequent integration into the Talanx/ProACTIV system environment with 30 staff and a budget of about EUR 6.0 million.
Definition of the target architecture for the new system landscape, creation of a migration roadmap, preparation of a hosting tender including SLAs, design and leadership of the cut-over team's dress rehearsal (data migration).
Design of the necessary operations and service organization, planning/ramp-up of the program organization for implementing and executing the system separation and migration of life insurance and partner data.
Skills: strategy and process development, data migration, dress rehearsal, UC4, CanDo project management software, SharePoint.

Aug 2009 - Oct 2010

1 year 3 months

United States

Exam Question Developer for the Program Manager Professional (PgMP) Exam

Project Management Institute

Area: Virtual Item Writer.
Development of scenarios and exam questions for the Program Manager Professional (PgMP) test based on PgMP documents, practical experience and other sources.
Skills: passed PgMP test, extensive practical experience in program management, knowledge of PMI and other program management documents, CERTS Writer software.

Jan 2009 - Aug 2009

8 months

Geneva, Switzerland

Head of PMO Planning for the Temenos Program

Deutsche Bank

Area: Temenos Program Management.
Overall responsibility for program planning of the global product launch (Switzerland, Austria, Singapore), as well as technical extensions (Golden Source), corporate integration (Rüd Blass), and release rollout with 35 project managers and 10 staff – no budget responsibility.
Development and production of program metrics reports for the Management Board of Deutsche Bank AG.
Head of the cut-over team for dress rehearsals 2 and 3 (data migration) and logistics lead for dress rehearsal and trial migration activities.
Skills: stakeholder management, strategy and process development, program planning & control, global sourcing concepts; Temenos software solution; topology, application and data management / data warehouse.

Aug 2007 - Dec 2008

1 year 5 months

St. Gallen, Switzerland

Program Manager, DIALBA2000 Release Implementations

Raiffeisen

Area: IT Strategy and Implementation
End-to-end release coordination of all DIALBA2000 projects – merging all DIALBA2000 projects into one release with 60 project managers and a budget of about CHF 50 million.
Overall responsibility (deadlines, quality, costs) for about 60 projects per year with around 800 project staff within the main and service releases, identifying and solving problems, supporting project and line managers with technical, project-related and decision-making issues, creating concept studies to replace DIALBA2000 with a successor system.
Building the new department "IT Project Portfolio Management (IT PPM)", developing metrics for selecting and evaluating programs and projects, defining the process and organizational structure, status reports.
Skills: Program Management, Project Manager Professional (PMP), strategy and process development, stakeholder management, coaching and mentoring, topology, data, application and service management, Avaloq.

Jul 2006 - Jul 2007

1 year 1 month

Berlin, Germany

Proposal & Project Manager for Lithuania & International Projects

Bundesdruckerei GmbH

Area: Project & Proposal Management.
Development of an eSticker for ePassports and setting up a production facility in Lithuania with 50 employees and a budget of about EUR 11.5 million.
Selecting and coordinating a Lithuanian service provider to embed the eSticker into the country's passports.
Developing IT systems for the electronic personalization of the eStickers and integrating the systems into the existing IT infrastructure of the Lithuanian Personalization Authority.
Skills: Project Manager (PMP), HERMES (V-Model), Border Control Management, printing processes, software development, data management and DWH, IT networks.

Sep 2005 - Jun 2006

10 months

Therwil, Switzerland

Head of Strategy & Business Development

GlobalKeySolution

Area: Global Projects.
Developing and implementing a strategy process with 5 employees and a budget of about EUR 1.1 million.
Strategy development and strategy formulation for the business units Global Projects and Key Solutions.
Skills: strategy development and implementation, MIS data management, SAP, SAP BW, Java development based on IBM WebSphere; Project Manager Professional.

Jan 2005 - Aug 2005

8 months

Therwil, Switzerland

Head of Corporate Development, Head of IT Projects

Aquametro AG

Area: Business Development.
Developing, building and implementing a Program Management Office (PMO) with 30 employees and a budget of about CHF 30 million.
Developing and implementing an IT strategy, implementing a PM methodology, training project managers, introducing IT standards, etc.
Leading IT projects (IT cost transparency and SLA optimization, SAP role concept, SAP archiving, SAP offer optimization, SAP measurement concept, SAP BW and data migration)
Skills: Project Manager Professional (PMP) in a heterogeneous IT environment, assertiveness, negotiation skills, sales, logistics and procurement.

Jul 2004 - Dec 2004

6 months

Riyadh, Saudi Arabia

PMO Project Manager, Government

Saudi Business Machines Ltd.

Area: Professional Services.
Developing, building and implementing the Program Management Office (PMO) for the Saudi Arabian government sector / Ministry of Information (MOI) with 5 employees and a budget of about USD 400,000.
Skills: Project Manager Professional (PMP), analytical and conceptual methodology, global procurement of services, development and implementation of SLAs, sourcing concepts in the global IT environment.

Aug 2003 - Dec 2004

1 year 5 months

Riyadh, Saudi Arabia

Program Manager Public Pension Agency – Saudi Arabia

Saudi Business Machines Ltd.

Area: Professional Services.
Managing 5 projects, 4 project managers and about 100 project staff (client, Saudi Business Machines, GlobalKeySolution, partner companies) with a budget of around USD 12 million.
Project language English, IT solutions: English, Arabic.
Overall project management of e-business application development based on WebSphere, Oracle application development, data cleansing and migration, infrastructure and training projects with support from partner companies from Europe, India, Egypt and Saudi Arabia.
Testing and integrating the solution into the client's heterogeneous IT environment.
Skills: Project Management Professional (PMP), sourcing concepts for development/migration/production in a global, heterogeneous IT environment, Oracle 11i.9, e-business, Java, MS NT/2000/XP, etc., solution integration.

May 2002 - Sep 2021

19 years 5 months

Therwil, Switzerland

Program Manager/ Project and Portfolio Management EMIA

GKS

Project portfolio management of all projects and line activities, focusing on strategy alignment, operations management, performance monitoring, information exchange, and risk control with a budget of CHF 7.6 million.

May 2002 - Aug 2003

1 year 4 months

Frankfurt am Main, Germany

Program Manager Space

GlobalKeySolution GmbH

Area: Global Projects.
Technical leadership of about 30 project staff (client, GlobalKeySolution, partner companies) for developing a facility management solution with a budget of about EUR 4.5 million.
Project language English, IT solutions: German, English.
Overall project management of e-business application development for facilities management based on WebSphere with support from partner companies in Europe and India.
Testing and integrating the solution into the client's heterogeneous IT environment.
Skills: Project Management Professional, e-business, Java/Corba; SAP R/3 system architecture including SAP interfaces, application development/testing/integration in a global, heterogeneous IT environment.

Jan 2001 - Apr 2002

1 year 4 months

Zürich, Switzerland

IT Project- & Proposal Manager

IBM Schweiz AG

Managing about 20 project staff (client, IBM, third parties, freelancers) with a budget of about CHF 13.5 million.
Project language English, IT solutions: German, English.
IT project management of e-business application development based on WebSphere, integrating a workflow solution into Credit Suisse's heterogeneous IT environment in Zurich.
IT project manager of the proposal team for designing IT solutions, creating and presenting comprehensive IT proposals.
Skills: IBM Project Manager, trained in Tier1, Tier2, IGS method. Project Management Professional (PMP), certified by PMI. e-business, Java/Corba, development/testing/production in a heterogeneous IT environment.

Jan 1999 - Dec 2000

2 years

Bad Vilbel, Germany

SAP System Architect & SAP PM & Head of SAP-CCC

GZS GmbH / First Data

Technical leadership of about 30 project staff (business units, application development, technical services, third parties).
SAP R/3 project management: Year 2000 compliance, release upgrade from 3.1i to 4.6b, euro local currency conversion, module implementations (SD, MM, WF) and SAP BW, applying SAP support packages.
SAP R/3 architect: defining project and development standards, coordination and project support, system responsibility, first-level support.
Designing, setting up and heading the SAP-CCC (CustomerCompetenceCenter), certifying the SAP-CCC, named SAP-CCC of the month by SAP AG.
Skills: cross-functional SAP R/3 project management, SAP R/3 application development, financial services knowledge, credit card processing.

Jan 1999 - Dec 2000

2 years

Frankfurt am Main, Germany

SAP Architect & SAP Project Manager

Gesellschaft für Zahlungssysteme (GZS) GmbH

Area: SAP application development.
Technical leadership of around 30 project staff (business units, application development, technical services, third-party vendors)
SAP R/3 project management: Year 2000, release upgrade from 3.1i to 4.6b, euro local currency conversion, module implementations (SD, MM, WF) and SAP BW, applying SAP support packages.
SAP R/3 architect: defining project and development standards, coordination and project support, system responsibility, first-level support.
Design, setup and management of the SAP CCC (Customer Competence Center), SAP CCC certification, named SAP CCC of the Month by SAP AG.
Skills: cross-functional SAP R/3 project management, SAP R/3 application development, financial services know-how, credit card processing.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

International IT Project Manager & IT Architect

Deutsche Bank AG

Technical leadership of about 30 project staff (Deutsche Bank, third-party vendors), with an annual budget of around DM 10 million; project languages: German, English.
IT project management: development and worldwide rollout of an international lease contract database (db space), setup, management and operation of a CAD Competence Center in Düsseldorf, cross-department selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees setting the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCAD 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

Project Manager International IT Projects & IT Architect

Deutsche Bank AG, Head Office Eschborn

Areas: application development / procurement / facility management
Technical leadership of about 30 project staff (Deutsche Bank, third-party vendors), with an annual budget of around DM 10 million; project languages: German, English.
IT project management: development and worldwide rollout of an international lease contract database (db space), setup, management and operation of a CAD Competence Center in Düsseldorf, cross-department selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees setting the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCAD 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Summary

With my deep and certified methodology knowledge according to PMI, APMG, and IPMA, I can bring any struggling project or program back on track. With 28 years of experience, I succeed in delivering projects in complex environments on time, with the right quality and within budget, even if it means making unpopular decisions. I lead programs with an inspiring and empowering leadership style that motivates teams to perform at their best. I also adapt my communication skills to the audience, from team members to C-level executives. I hold PfMP, PgMP, PMP, MSP Practitioner, PRINCE2 Practitioner, ITIL Expert, and IPMA certifications and have global project portfolio, program, and project management leadership experience with program teams of 60 project managers and 800 staff, and an annual budget of up to CHF 50 million. I am trained as an ICT system architect and experienced in the latest technologies like digitalization/Industry 4.0, ERP systems, cloud, and big data.