Michael R. - Project Manager, Hustler, & Hound “Project Metrics on the Internet”

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Bottmingen, Switzerland

Experience

Dec 2022 - Present

3 years

Baar, Switzerland

Project Manager, Hustler, & Hound “Project Metrics on the Internet”

Global-KPI

Project management, HUSTLER (determining the complete financials including sales, pitching, financial analysis & business models) and HOUND (identifying real customer needs including research & analysis) to build a project metrics system on the Internet to enable users to make informed decisions to keep the project on track according to the key data or get it back on track when there are negative deviations from the plan.
The metrics system should provide not only the current status but also a forecast.
Users can enter key project data and the metrics will then be automatically calculated and displayed.
Skills: project management, project metrics.
Problem space: Co-Innovation Builder (CIB), corporate innovation team setup, team profile/team canvas, design thinking, focusing on people, creating customer personas, market research, problem definition.
Solution space: narrowing down the problem, how to turn ideas into solutions, how to turn solutions into a concept, customer journey, business model canvas, value proposition canvas, prototyping, fine-tuning the prototype and business model canvas, final pitch.

Oct 2021 - Nov 2022

1 year 2 months

Baden, Switzerland

Senior ERP Project Manager OneERP

AXPO

Project management of all IT projects within the OneERP program to implement the corporate strategy, establish one system for all 63 units in scope and standardize the various end-to-end business processes (Quote-to-Cash, Report-to-Report, Source-to-Pay, Project-to-Result) across the group.
As Senior ERP Project Manager, I was responsible for the “New S/4 System Setup” project with the goal of moving the existing SAP ERP ECC6 systems to “SAP S/4HANA Cloud Extended Edition” and, after a strategy shift, to “SAP S/4HANA Private Cloud” and keeping them up to date through a release strategy, as well as setting up a joint governance for systems, processes and data.
In addition, the SAP subsystems SuccessFactors, Ariba, Fieldglass and Concur were implemented and integrated, and about 20 other third-party tools were selected, negotiated, implemented, customized, tested and put into production.
Skills: program/project management, stakeholder management, agile methods with epics, stories, sub-tasks, backlog, sprints in Jira, and the following tools:
IT: SAP S/4HANA Cloud Extended Edition, SAP Solution Manager, Tibco EBX Master Data Management, SAP CPI, SAP IdM, OneIdentity, XAMS Suite, ServiceNow, qTest, Tosca.
FI: Central Finance (cFIN), MailCenter (add-on), SAP Solutions for Global Tax Management (add-on), Compensation, advanced financial closing cockpit, Process Partner Tool SAP Standard (CS-Customer Services), Multibank (SAP Cloud), In House Bank & Payment Factory.
HR: SuccessFactors, OpenText, SAP SF, Variable Pay as an add-on to SAP SF, ACONSO, authoring tool, ServiceNow, Teamtailor.
PRO: Ariba, Fieldglass, Concur, ProTime, CATS, Parent/Child Set-Up.
AMR: Wessendorf SAP-EAM (Enterprise Asset Management).

Nov 2019 - Dec 2019

2 months

Berlin, Germany

Business & Technical Project Analysis, PMO Support

Klosterfrau

Analysis and replanning, risk review and development/delivery of transparent status reports for the Proceed project as an SAP landscape transformation, aiming to merge the business and technical sides of three company sites (two independent SAP on-prem ECC6 applications and one non-SAP solution) into a common SAP S/4HANA on-prem solution.
This included data cleansing, process harmonization, redesign of master data management, various data mapping, staff training, etc.
Skills: stakeholder management, program management methods, SAP S/4HANA landscape transformation, SAP ECC6, MS Project, SharePoint.

Jan 2019 - Apr 2019

4 months

Darmstadt, Germany

Program Manager BSI

Hottinger Brüel & Kjaer, HBK

Steering the Business Systems Integration program to develop and implement an application for a modern, future-oriented and fully integrated CRM system (SAP C/4HANA Sales & Service) and preparing for the future world of “HBK Digital” (SAP C/4HANA Marketing & SAP C/4HANA Commerce).
All applications are based on a cloud platform with HANA databases and are connected to SAP ERP via SAP Cloud Platform Integration.
SAP C/4HANA Suite and SAP ERP ECC 6.0 are the target systems.
Priority 1 is shared reporting, sales and service, supply chain and finance processes; priority 2 is automating eCommerce and marketing and reviewing the legal sales structure.
This includes developing a program plan with resource requests, agreeing on workstream timelines & deliverables, leading the workstream managers and removing obstacles for program teams, managing and monitoring the program plan and schedule to meet goals (scope, time & budget), communicating results and performance to the steering committee (SC) and to HBK, reporting risks, dependencies, issues and progress to the SC, establishing project standards (quality) and ensuring cross-project quality management, managing external partners to achieve the goals, establishing agreed agile methods (e.g. Scrum) to manage the BSI project, differentiating defined workstreams (scope), and consolidating business processes across workstreams.
Skills: stakeholder management, leadership, program management methods, benefit management, SAP C/4HANA, SAP ECC6, digitalization/Industry 4.0, Oracle, MS-Dynamics, Salesforce, Dell Boomi, data cleansing & migration, etc.

Nov 2017 - Dec 2017

2 months

Munich, Germany

Senior Manager

Allianz Technology

Strategy consultant for developing a regional concept between central and local organizational structures, including functions, committees, role definitions, use-case processes, staff transfers, scheduling, etc.
Presentation of decision papers at the C-level.
Skills: stakeholder management, organizational design knowledge, presentation techniques, portfolio management methods.

Apr 2017 - Jul 2017

4 months

Haar, Germany

Project Manager Security Operation Center (SOC)

Finanz Informatik – Technologie Service (FI-TS)

Project manager for building a Security Operation Center (SOC) as a line organization with functions like security monitoring, vulnerability scans, CERT, and usage control/permission monitoring for SAP and other systems; also served as SOC project manager within the ECB program to resolve numerous findings at FI-TS (Category A) and for clients like LBBW, BayernLB, NordLB/BremerLB, etc. (Category B).
Led 5 subproject managers/project specialists with about 100 FI-TS team members and 5,000 work days, managing a total budget of around EUR 10 million, plus numerous project staff from the parent company Finanz Informatik (FI) and from clients.
Developed cross-entity SOC solutions as an operating model, i.e. state-of-the-art information security processes for identifying, preventing, and detecting IT security incidents, along with appropriate response and communication in case they occur.
Project subareas included connecting systems and components to the SIEM with Splunk, vulnerability scans both operationally and as a product for handover to regular operations, including reporting, ticketing, and fixing the vulnerabilities, ensuring data integrity, authenticity, confidentiality, availability, and incident management.
Skills: project/program management methodologies, stakeholder management, IT security, consulting and support, SAP system architectures.

Feb 2014 - Feb 2014

1 month

Zürich, Switzerland

Speaker at IPMA Expert Seminar 2014

IPMA

Analysis, development, and presentation of a model "VentureWork" to improve project success, where project managers, program managers, project portfolio managers, sponsors and other project participants receive part of their income variably based on project success.
Skills: IPMA methodology knowledge (IPMA Competence Baseline), PMI methodology knowledge, APMG methodology knowledge.

Nov 2013 - Aug 2014

10 months

Zürich, Switzerland

SAP & Non-SAP Program Manager K2 Sunrise Freedom

Sunrise

Program manager for changing the entire business model (separating service and mobile device contracts, with the freedom to switch the subscription at any time).
Led 5 IT project managers (SAP ECC6.0, CreditCheck, EAI & portals, DWH, Clarify, etc.) with about 300 project staff (Sunrise, vendors) and 5,000 work days, 197 change requests, with an annual budget of around CHF 6 million.
Developed governance standards (IP addresses, monitoring, SharePoint, abuse tool optimization) according to ITIL; developed marketing strategies and metrics (NPS) for business customers.
Replaced internal systems (Compass & Pivotal) with standard software (mLog & Cherwell) with a budget of TCHF 760.
Provided PMI training for internal project managers, including practical in-house topics.
Project languages: German, English.
Skills: entrepreneurship, Program Management Professional (PgMP), PMI and IPMA methodology knowledge, ITIL, SAP ECC6.0, SharePoint, stakeholder management, consulting and support.

Sep 2012 - Sep 2021

9 years 1 month

Therwil, Switzerland

Program Portfolio Manager & Senior Strategy Consultant

GKS

Program portfolio management of all projects and line activities, focusing on strategy alignment, operations management, performance monitoring, information sharing, and risk control with a budget of CHF 7.6 million.
Complete development of the business plan, concept, and marketing of "VentureWork" based on the idea of paying project managers based on project success; developed an Excel-based project metrics system.
Full design, setup, and creation of training materials for PRINCE2 and MSP, as well as marketing this service.
Implemented the training electronically on Office365.
Tendered and outsourced IT services to external third-party providers.
SAP program manager for the re-implementation of four SAP S/4HANA Cloud solutions with SuccessFactors Human Resources and Finance, three in Switzerland with budgets between CHF 7.5 million and CHF 90 million, and one in Germany with a budget of EUR 5.5 million.
Skills: program portfolio and stakeholder management, entrepreneurship, APMG methodology knowledge, coaching and mentoring, Office365, SAP S/4HANA Cloud.

Aug 2012 - Oct 2012

3 months

Zürich, Switzerland

Program Manager Organization & Presentation

PMI Chapter Switzerland

Organized the "Swiss Program Conference" on October 24, 2012, as part of the "Professional Development Event" series for PMI Chapter Switzerland in collaboration with Zurich Assurance AG in Zurich.
Prepared and delivered the presentation: "Mainstream Project/Program Methodologies - PMI (PMBOK/SPM3 versus Prince II/MSP) similarities and differences".
Skills: Program Management Professional (PgMP), PMI methodology knowledge (PMBOK, The Standard for Program Management), TSO methodology knowledge (PRINCE2, Managing Successful Programmes, ITIL), stakeholder management, coaching and mentoring.

Jan 2012 - Jul 2012

7 months

Duisburg, Germany

Program Manager Europe-wide Migration & Implementation

HAVI Logistics

Area: Senior Consulting.
Migration and implementation of a Restaurant Order Planning/integrated Order Proposal System (ROP iOPS) in 12 European countries for the logistics arm of a U.S.-based fast-food restaurant chain.
Set up of the overall program (governance, resources, market assessment questionnaire, proof-of-concept, pilot, roll-out; back-office; operations); technical leadership of 4 project teams; full responsibility for all program and operational key data (41 million euros; on-time quality delivery; approx. 200 program staff) with a 25% success bonus.
Skills: Program Management, Strategy and Process Development, Stakeholder Management, Coaching and Mentoring, ITIL knowledge. Topology, BI, Data, Application, and Service Management.

Apr 2011 - Jul 2012

1 year 4 months

Therwil, Switzerland

Project Portfolio Manager & Telecommuting Analyst

GlobalKeySolution

Area: Senior Consulting.
Project portfolio management for all client projects with a focus on strategy alignment, operations management, performance monitoring, information exchange, and risk control with a budget of about USD 13.2 million.
Analysis and consulting for the introduction of telecommuting in complex IT environments (home office, shared offices/at client sites/in internet cafes, offshoring of activities).
Skills: Project Portfolio and Partner Management, Strategy and Process Development, Cloud Computing, Distributed Solutions, SharePoint Software, Data Security, Employment Contract Structuring, Workplace Ergonomics, Data Migration.

Jan 2010 - Mar 2011

1 year 3 months

Zürich, Switzerland

Project Manager System Separation and Migration

Detecon Schweiz AG

Area: Special Projects.
Separation of IT systems and data assets from Postbank and BHW and subsequent integration into the Talanx/ProACTIV system environment with 30 team members and a budget of about EUR 6.0 million.
Definition of the target architecture for the new system landscape, creation of a migration roadmap, preparation of a hosting tender including SLAs, design and leadership of the cut-over team dress rehearsal (data migration).
Design of the required operations and service organization, planning/ramp-up of the program organization for implementing and executing the system separation and migration of life insurance & partner data.
Skills: Strategy and Process Development, Data Migration, Dress Rehearsal, UC4, CanDo Project Management Software, SharePoint Software.

Aug 2009 - Oct 2010

1 year 3 months

United States

Developer of Exam Questions for the Program Manager Professional (PgMP) Exam

Project Management Institute

Area: Virtual Item Writer.
Development of scenarios and exam questions for the Program Manager Professional (PgMP) test based on PgMP documents, practical experience, and other sources.
Skills: Passed PgMP test, extensive practical experience in program management, knowledge of PMI and other program management documents, software “CERTS Writer”.

Jan 2009 - Aug 2009

8 months

Geneva, Switzerland

Head of PMO Planning for Program Temenos

Deutsche Bank

Area: Temenos Program Management.
Full responsibility for program planning of the global product launch (Switzerland, Austria, Singapore), technical enhancements (Golden Source), company integration (Rüd Blass), and release deployment with 35 project managers and 10 staff – no budget responsibility.
Development and creation of program metrics reports for the board of Deutsche Bank AG.
Lead of the cut-over team for Dress Rehearsal 2 and 3 (data migration) and head of logistics for dress rehearsal and trial migration activities.
Skills: Stakeholder Management, Strategy and Process Development, Program Planning & Control, Global Sourcing Concepts; Temenos software solution; Topology, Application, and Data Management / Data Warehouse.

Aug 2007 - Dec 2008

1 year 5 months

St. Gallen, Switzerland

Program Manager for DIALBA2000 Release Deployments

Raiffeisen

Area: IT Strategy and Implementation
Overall release coordination of all DIALBA2000 projects – combining all DIALBA2000 projects into one release with 60 project managers and a budget of about CHF 50 million.
Overall responsibility (schedules, quality, costs) for about 60 projects per year with about 800 project staff within the main and service releases, identifying and solving problems, supporting project and line managers in technical, project-related and decision-making issues, creating concept studies to replace DIALBA2000 with a successor system.
Setting up the new department "IT Project Portfolio Management (IT PPM)", developing metrics for program and project selection and analysis, defining the operational and organizational structure, status reports.
Skills: Program Management, Project Management Professional (PMP), strategy and process development, stakeholder management, coaching and mentoring, topology, data, application and service management, Avaloq.

Jul 2006 - Jul 2007

1 year 1 month

Berlin, Germany

Proposal & Project Manager, Lithuania & International Projects

Bundesdruckerei GmbH

Area: Project & Proposal Management
Developed an eSticker for e-passports and set up a production facility in Lithuania with 50 employees and a budget of about EUR 11.5 million.
Selected and coordinated a Lithuanian service provider for inserting the eSticker into Lithuania’s passports.
Developed IT systems for electronic personalization of the eStickers and integrated the systems into the existing IT infrastructure of the Lithuanian personalization authority.
Skills: Project Management Professional (PMP), HERMES (V-Model), border control management, printing processes, software development, data management and DWH, IT networks.

Sep 2005 - Jun 2006

10 months

Therwil, Switzerland

Head of Strategy & Business Development

GlobalKeySolution

Area: Global Projects
Developed and implemented a strategy process with a team of 5 and a budget of about EUR 1.1 million.
Strategy development and strategy formulation for the business units Global Projects and Key Solutions.
Skills: strategy development and execution, MIS data management, SAP, SAP BW, Java development based on IBM WebSphere; Project Management Professional.

Jan 2005 - Aug 2005

8 months

Therwil, Switzerland

Head of Corporate Development and IT Projects

Aquametro AG

Area: Corporate Development
Developed, set up and implemented a Program Management Office (PMO) with 30 employees and a budget of about CHF 30 million.
Developed and executed an IT strategy, implemented a project management methodology, trained project managers, introduced IT standards, etc.
Led IT projects (IT cost transparency and SLA optimization, SAP role concept, SAP archiving, SAP offer optimization, SAP measurement concept, SAP BW and data migration)
Skills: Project Management Professional (PMP) in a heterogeneous IT environment, assertiveness, negotiation skills, sales, logistics and procurement.

Jul 2004 - Dec 2004

6 months

Riyadh, Saudi Arabia

PMO Project Manager, Government

Saudi Business Machines Ltd.

Area: Professional Services
Developed, set up and implemented the Program Management Office (PMO) for the Saudi government sector / Ministry of Information (MOI) with 5 employees and a budget of about USD 400k.
Skills: Project Management Professional (PMP), analytical and conceptual methodology, global procurement of services, development and implementation of SLAs, sourcing concepts in a global IT environment.

Aug 2003 - Dec 2004

1 year 5 months

Riyadh, Saudi Arabia

Program Manager Public Pension Agency – Saudi Arabia

Saudi Business Machines Ltd.

Area: Professional Services.
Led 5 projects, 4 project managers, and about 100 project staff (Customer, Saudi Business Machines, GlobalKeySolution, partner companies) with a budget of about USD 12 million.
Project language English, IT solutions: English, Arabic.
Overall project management of e-business application development based on WebSphere, Oracle application development, data cleansing and migration, infrastructure and training projects with support from partner companies in Europe, India, Egypt, and Saudi Arabia.
Testing and integration of the solution into the customer's heterogeneous IT environment.
Skills: Project Manager Professional (PMP), sourcing concepts for development/migration/production in a heterogeneous global IT environment, Oracle 11i.9, e-business, Java, MS NT/2000/XP, etc., solution integration.

May 2002 - Sep 2021

19 years 5 months

Therwil, Switzerland

Program Manager/ Project and Portfolio Management EMIA

GKS

Project portfolio management of all projects and line activities, focusing on strategy alignment, operations management, performance monitoring, information exchange, and risk control, with a budget of CHF 7.6 million.

May 2002 - Aug 2003

1 year 4 months

Frankfurt am Main, Germany

Program Manager Space

GlobalKeySolution GmbH

Area: Global Projects.
Led about 30 project staff (customer, GlobalKeySolution, partner companies) to develop a facility management solution with a budget of about EUR 4.5 million.
Project language English, IT solutions: German, English.
Overall project management of e-business application development for facilities management based on WebSphere with support from partner companies in Europe and India.
Testing and integration of the solution into the customer's heterogeneous IT environment.
Skills: Project Manager Professional, eBusiness, Java/Corba; SAP R/3 system architecture including SAP interfaces; application development, testing, and integration in a global, heterogeneous IT environment.

Jan 2001 - Apr 2002

1 year 4 months

Zürich, Switzerland

IT Project & Proposal Manager

IBM Switzerland AG

Led about 20 project staff (customer, IBM, third-party vendors, freelancers) with a budget of about CHF 13.5 million.
Project language English, IT solutions: German, English.
IT project management of e-business application development based on WebSphere; integration of a workflow solution into Credit Suisse's heterogeneous IT environment in Zurich.
IT project manager for the proposal team for designing IT solutions, creating and presenting comprehensive IT solutions.
Skills: IBM Project Manager, trained in Tier 1, Tier 2, and the IGS methodology; Project Manager Professional (PMP) certified by PMI; e-business; Java/Corba; development, testing, and production in a heterogeneous IT environment.

Jan 1999 - Dec 2000

2 years

Bad Vilbel, Germany

SAP System Architect & SAP PM & Head of SAP CCC

GZS GmbH / First Data

Led about 30 project staff (business areas, application development, technical services, third-party vendors).
SAP R/3 project management: Year 2000 compliance; release upgrade from 3.1i to 4.6b; euro local currency conversion; module implementations (SD, MM, WF) and SAP BW; applying SAP support packages.
SAP R/3 architect: defining project and development standards; coordination and project support; system responsibility; first-level support.
Design, setup, and leadership of the SAP CCC (Customer Competence Center); certification of the SAP CCC; named SAP CCC of the month by SAP AG.
Skills: cross-functional SAP R/3 project management; SAP R/3 application development; financial services knowledge; credit card processing.

Jan 1999 - Dec 2000

2 years

Frankfurt am Main, Germany

SAP Architect & SAP Project Manager

Gesellschaft für Zahlungssysteme (GZS) GmbH

Area: SAP application development.
Technical lead for about 30 project staff (business units, application development, technical services, third-party vendors)
SAP R/3 project management: Year 2000, release change from 3.1i to 4.6b, euro local currency conversion, module implementations (SD, MM, WF) and SAP BW, applying SAP support packages.
SAP R/3 architect: defining project and development standards, coordination and project support, system responsibility, first-level support.
Design, setup, and management of the SAP CCC (Customer Competence Center), certifying the SAP CCC, named SAP CCC of the Month by SAP AG.
Skills: cross-functional SAP R/3 project management, SAP R/3 application development, financial services knowledge, credit card processing.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

International IT Project Manager & IT Architect

Deutsche Bank AG

Technical lead for about 30 project staff (Deutsche Bank, third-party vendors), with an annual budget of around DM 10 million; project languages: German, English.
IT project management: development and global rollout of an international lease contract database (db space), setup, management, and operation of a CAD Competence Center in Düsseldorf, cross-functional selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees setting the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCAD 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Jul 1995 - Sep 1998

3 years 3 months

Eschborn, Germany

Project Manager for International IT Projects & IT Architect

Deutsche Bank AG, Eschborn Headquarters

Areas: application development / procurement / facility management
Technical lead for about 30 project staff (Deutsche Bank, third-party vendors), with an annual budget of around DM 10 million; project languages: German, English.
IT project management: development and global rollout of an international lease contract database (db space), setup, management, and operation of a CAD Competence Center in Düsseldorf, cross-functional selection of a facility management system, network migration from OS/2 to Windows NT 4.0, SAP R/2 interfaces, member of various committees setting the IT strategy of DB AG.
Skills: IT project management, relational databases, AutoCAD 14, facility management systems, SAP interfaces, Windows NT 4.0, Lotus Notes, MS Office, financial services knowledge, application development, procurement, logistics.

Summary

With my deep and certified method knowledge according to PMI, APMG and IPMA I am able to bring any struggling project or program back on track. With my 28 years of experience I deliver projects in complex environments on time, with quality and within budget, even if that means making unpopular decisions. I lead programs with an inspiring and empowering style that motivates employees to achieve top performance. For this I use my communication skills at the right level, from staff to C-level.

I am PfMP, PgMP, PMP, MSP Practitioner, PRINCE2 Practitioner, ITIL Expert and IPMA certified, with global experience in project portfolio, program and project management leading program teams of 60 project managers and 800 project staff, and an annual budget of up to CHF 50 million. I am trained as an ICT system architect and experienced in the latest technologies like digitalization/Industry 4.0, ERP systems, cloud, and big data