Ala Lutz
VR/AR/ML Project Site Lead, Project Manager, Agile Coach, Solution Architect
Experience
Jun 2022 - Dec 2022
7 monthsZürich, Switzerland
VR/AR/ML Project Site Lead, Project Manager, Agile Coach, Solution Architect
Meta (contract by Experis)
- Acted as project lead in different internal projects, including the development and implementation of innovative solutions based on machine learning, virtual and augmented reality with the aim of providing great user experience.
- Drove project planning, execution and reporting, designed risk mitigation and schedule adjustment plans to bring the projects on the green path.
- Directed the process optimization and conducted project reviews by being the liaison between engineering teams and executive stakeholders.
- Served as agile coach and led the scrum ceremonies such as daily stand-ups, sprint planning, sprint review and sprint retrospective.
Jul 2021 - Mar 2022
9 monthsZürich, Switzerland
Program Manager
Google (contract by Harvey Nash)
- Developed innovative dashboards in Google Data Studio to support efficient decision making processes based on customer metrics and insights, led the integration of several Story Builders and PSP Providers.
- Served the B2B channel partners with data integration, REST API troubleshooting and merchant related issues as a SME in Google platforms.
- Drove the process optimization by acting as liaison for Google Users and Products, internal Product/Engineering and Development teams through establishing operational processes excellence, reporting cadence and ongoing communications with these stakeholders.
- Increased client engagement by developing insightful and actionable business recommendations aligned with stakeholder’s strategic objectives.
Oct 2020 - Jul 2021
10 monthsZürich, Switzerland
Project Manager for large and complex Blockchain / DLT based projects
Kore Technologies
- Led the end to end implementation of Blockchain projects, responsible for the resource and budget control.
- Increased customer satisfaction with respect to project delivery, generated agile metrics to ensure projects are executed within the timeline, schedule and cost.
- Led the standardization of digital transformation and implementation activities in close collaboration with market organizations.
- Achieved excellent relationships and credibility with key accounts through excellent project management, blockchain and crypto-currency expertise.
- Created and developed innovative product solutions with focus on Blockchain / DLT.
Oct 2019 - Oct 2020
1 year 1 monthWettingen, Switzerland
Project Lead for major insurance companies as AXA Winterthur, Baloise Group, Helvetia, MDM Project Manager, Deputy Head of PMO
Butos AG
- Led the implementation of smart GDPR digital projects and strategic data modelling as part of the new EU data protection regime.
- Built strong relationships with clients and engaged in complex data-driven projects.
- Deputy head of the PMO office, responsible to setup and standardize the internal PMO Organizational Structure.
- Increased customer satisfaction with respect to project delivery, generated agile metrics to ensure projects are executed within the timeline, schedule and cost.
- Increased project revenue footprint by identifying and generating new opportunities, by designing sales pitches and establishing relationships with key stakeholders.
Jun 2018 - Oct 2019
1 year 5 monthsZug, Switzerland
Key Account Manager & Delivery Lead for major sport clients like Chelsea, German Football Association, Digital Project Manager
Infront Sports & Media AG
- Digital project manager for Web and Mobile projects with a focus on providing value based solutions.
- Developed and implemented reliable and scalable system design solution and automatized the workflows in Microsoft D365 CRM.
- Led difficult client discussions over scope and budget, achieved successful project execution while being in charge of up to 20 FTE project members.
- Directed digital transformation and IT-related strategies, purchased and negotiated contracts with external providers.
Apr 2017 - Present
8 years 4 monthsZürich, Switzerland
PMI Vice President of Membership, Member of the Board of Directors, VP of Membership Engagement
PMI
- Develop and execute a comprehensive digital membership strategy to attract and retain members based on the identified trends and behavior patterns.
- Lead and manage a team of 10 membership volunteers and staff to ensure that membership targets are met.
- Develop smart and integrated marketing collateral and presentations by leveraging deep knowledge of the advertising industry and key business challenges to deliver impactful and data-driven recommendations.
- Represent PMI and its membership interests to external stakeholders, including industry associations, government agencies, and other organizations.
- Leading strategic marketing and engagement initiatives aimed at improving member attraction and retention inside the Swiss Chapter of PMI Institution.
Mar 2016 - Jun 2018
2 years 4 monthsCo-founder, Digital Project Manager
iMarket Ltd.
- Developed the digital advisory platform as part of the Swiss Innovation Contest, offering a portfolio of digital transformation packages focused on SMUs.
- Designed a portfolio offering providing services from digital and social media sell to viral marketing, API and middleware strategies, CRM implementation.
- Enhanced and developed the business through active client leads and validation, effective pipeline management.
Oct 2015 - Mar 2016
6 monthsZürich, Switzerland
Account Manager, Team Leader
Intel Security
- Part of a team of 10, accountable of managing a portfolio of 13 international corporate accounts among which Credit Suisse, UBS, Novartis, Rolex etc.
- Grew client engagement through retention strategies and taking personal ownership of customers’ issues requiring escalations, code fixes, patches or feature requests.
- Improved IT product roadmaps through evaluation of IT system architecture and effective collaboration with product, technical, sales and other client facing teams.
- Met business targets and KPI's through proactive communications regarding product and program information, support ability issues, follow-ups and strategic product plans.
- Partnered with IT team to ensure proper translation of business/client requirements into software changes and new releases.
Jul 2013 - Oct 2015
2 years 4 monthsSwitzerland
Digital Transformation Project Manager
AL Consulting
- Independent consultant and project manager, led internal and cross-functional project teams and successfully delivered web and mobile applications.
- Achieved consistent excellence through management of creative design and development teams, using Scrum/Kanban frameworks in project execution and completion in compliance with clients’ budgets and timelines.
- Developed e-commerce web application with 3 software-components (database, middleware and web-frontend) while being in charge of a project team of more than 10 FTE offshore members.
- Responsible for the development of a blockchain-based solution with the scope of reengineering and replacement of certain financial practices through the introduction of smart contracts and digital signatures.
Jul 2011 - Jul 2013
2 years 1 monthZürich, Switzerland
IT Risk Manager (Projects)
Credit Suisse
- Single point of contact for IT Risk Department, responsible to conduct IT Risk project assessment in up to 200 different sized projects a month.
- Stream led a multiyear information security program in regards to data protection and data leakage while developing a cross-border data migration strategy.
- Achieved greater recognition for the organization through providing efficient data security consulting, identification, assessment and reporting of risks in IT projects.
- Trained project managers and internal IT risk officers in the integration of change management activities, risk mitigation controls and implementation of new assessment services (self-assessment).
- Proactively assisted the IT Risk team with cross team activities: Project Review Board, Business Criticality Assessments, IT Risk Awareness, IT Security.
Sep 2007 - Aug 2010
3 yearsZürich, Switzerland
Customer Service Manager, Project Manager (Projects)
PricewaterhouseCoopers
- Assisted customers with regards to improving the user authentication & authorization and access management.
- Managed internal projects of various scope and identified IT control weaknesses and associated risks.
- Proactively assisted in the agile delivery of internal transformation projects engaging different stakeholders throughout the delivery life-cycle.
- Drove the organization's IT process improvement and automation, through efficient evaluation of existing IT systems and SAP integration into other modules.
- Established a reputation for excellent service and incident handling by becoming Subject Matter Expert for SAP (BWH, DWH, HANA).
- Exceeded business goals and KPIs consistently by communicating proactively with appropriate teams regarding product/program information, support issues, follow-up and strategic product plans.
Dec 2002 - May 2007
4 years 6 monthsChișinău, Moldova, Republic of
Project Manager, Digital Campaign and Marketing Lead
Moldova Agroindbank
- Efficiently grew and coordinated complex large-scale projects from startup and negotiations to successful execution.
- Leveraged the management and supervision of a team of consultants and project members, successfully forming a powerhouse team.
- Drove the organization’s process improvement, requirements gathering for an e-commerce module and anticipation of B2B integration needs.
- Achieved high online traffic and lead generation through improved usability and redesign of the corporate website, display advertising campaigns.
- Developed, planned and lead SEO/SEM and Social Media Campaign to support corporate brand and lead acquisition initiatives by integrating channel insights, analytics and reports.
Summary
- Project and account manager with 10+ years of experience in delivering global IT, digital, crypto and CRM programs across industries such as: Banking, Information Technologies, Insurance, Sport, Hospitality.
- Extensive experience in developing and implementing digital strategies, proficiency in PMBOK methodology, Scrum and Agile frameworks.
- Proficient in SQL and data science with a track record of effectively leveraging data analysis techniques to identify trends, extract actionable insights, and drive strategic decision-making for clients in a client-facing environment.
- In depth know-how with Google Products such as: GMB, GA, Google Ads and Search Console.
Languages
German
AdvancedEnglish
AdvancedFrench
AdvancedRussian
Advanced Education
Oct 2011 - Jun 2014
The Open University of England
Master of Business Administration · United Kingdom
Oct 2001 - Jun 2006
Technical University of Moldova
Bachelor’s Degree · Informational Technologies · Moldova, Republic of
Certifications & licenses
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Oxford Blockchain Strategy Program Certificate
University of Oxford
Digital Marketing Diploma
Shaw Academy
Psychology of Sales Diploma
Shaw Academy
Marketing in the 21st Century (MBA module)
The Open University of England
Postgraduate Certificate in Business Administration
The Open University of England
ITIL® Foundation Certificate in IT Service Management
EXIN
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