András Kapros - Senior Agile Coach / SPC

Horgen, Switzerland

Experience

Sep 2023 - Jul 2024

11 months

Switzerland

Senior Agile Coach / SPC

AgileAdvant Schweiz AG / COOP e-commerce

Coordinated team readiness and process setup for a strategically important product team, including four teams (3 subteams in 1 Scrum and 1 Kanban team), by leading strategic discussions and designing training workshops to establish a solid foundation for Scrum and Kanban practices.
Led ongoing Scrum team activities, continuously improved processes and KPIs with each sprint, and worked closely with the Product Owner and stakeholders in roadmap and epic planning.
Worked in a German/Swiss German environment and effectively navigated language and cultural nuances to optimize team dynamics and project outcomes.
Supported agile practices across four teams (20-25 members) and continued to refine existing agile methods tailored to each team's dynamics, including product development and operations.

Jun 2022 - Apr 2023

11 months

Switzerland

Scrum Master

iET / Swiss International Air Lines

Collaborated with the team to migrate core DB infrastructure, DevOps, APIs, and operations to the cloud, leading to a 20% reduction in system errors and a 30% boost in team efficiency.
Successfully delivered the project with 100% adherence to time and budget targets.
Supported the team by leading Scrum ceremonies, removing impediments, and coordinating with Product Owners and workshops.
Worked with internal teams and external stakeholders to review stories and acceptance criteria and maintain product quality.
Applied agile principles and best practices to guide team members in Agile Scrum methods, values, and practices, resulting in a 30% increase in team productivity.

Nov 2019 - Jun 2022

2 years 8 months

Switzerland

Productivity Consultant, Job Coach

Powercoders- Coding Academy for Refugees

Worked as a job coach for the Powercoders program and provided 1-on-1 coaching for 12 weeks to help participants transition from refugee status to stable employment.
Led workshops on productivity, efficiency, and well-being.
Took part in multiple workshops and case studies on cross-cultural coaching, regularly collaborating with Senior Coach Annagun Von Reding.
Contributed to Powercoders' mission to create equal opportunities for diverse IT talent; a nonprofit offering fully funded free programs to selected participants.
Acted as a moderator at Powercoders, a coding academy for refugees and migrants. I helped participants improve their interview skills, resulting in an 85% placement rate within 3 months.

Jan 2019 - Jun 2022

3 years 6 months

Switzerland

Agile Coach, Scrum Master, Business Coach

Engineers Squared

Oversaw and managed web development, UX, SEO, and design projects with a freelance team, leading to a 25% increase in client retention.
Provided comprehensive UX and web consulting and ran educational workshops, resulting in improved digital strategies for clients.
Facilitated one-on-one and group coaching sessions to enhance team skills and support personal development.
Successfully completed over 50 web development and coaching projects, achieving 98% client satisfaction.

Dec 2014 - Mar 2019

4 years 4 months

Switzerland

Hybrid

Head of UX department

Assentis Technologies AG

Worked in agile and hybrid (waterfall+agile) environments, driving a 20% increase in customer value and team dynamics.
Played a key role as team lead in managing high-end client reporting for banks and insurance companies across web and mobile platforms, boosting customer value by 20%.
Focused on improving customer communication management products, achieving a 30% increase in quality metrics.
Promoted close collaboration with product management to optimize value delivery.
Conducted retrospectives, inspection meetings, and workshops to improve team communication and collaboration.
Organized talent acquisition and led interviews to recruit top candidates.

Sep 2010 - Nov 2014

4 years 3 months

Budapest, Hungary

Senior Front-end team lead

EPAM Systems

Actively participated in shifting teams from waterfall to Scrum of Scrums using agile Scrum/Kanban frameworks to optimize customer value as a Servant Leader.
Took part in the large-scale implementation of Scrum of Scrums at Hotels.com, enabling efficient value delivery by a team of 100-120 members.
The team increased stakeholder revenue by 3% compared to the previous year.
Maintained a team retention rate above 93%.
Built and nurtured trusting relationships among stakeholders, product owners, and development teams.
Promoted team skill development through coaching, teaching, mentoring, and facilitating learning sessions and workshops.

Jan 2002 - Dec 2013

11 years

Budapest, Hungary

Professional Freelancer

Ranked among the top 5% of qualified freelance programmers on Rentacoder and completed over 40 projects with full client satisfaction.
Helped companies achieve their goals by improving their online presence and organizing partnerships with leading artists and designers.
As an IT freelancer, I built custom websites and e-commerce platforms for clients and supported them with design updates by connecting them with skilled designers.

Summary

Certified Agile Coach, SPC, Scrum Trainer, Scrum Master AGILE LEADERSHIP, SCRUM, KANBAN, SCRUM OF SCRUMS, SAFE, HYBRID, NEXUS, TDD, BDD, LEAN MANAGEMENT, DEVOPS