Frank Gassan
Program Manager | AI Strategist | Speaker | Author | Lecturer “Entrepreneurial AI” | Certified AI Consulting & Automation | PMP®
Experience
Project Lead
Flamingo Med Solutions
- Led the founding of a startup for AI-based consulting products for dental practices.
- Developed and launched PraxisScore, a data-driven consulting product for economic analysis and corporate consulting of dental practices.
- Held full responsibility for technical implementation, AI integration, and structured startup setup from product idea to public launch at IDS 2025 in under three months.
IT Program Manager
Axpo Baden AG
- Implemented S4/HANA using RISE methodology for the Grid company with a focus on SwissGrid integration.
- Adapted the PMO organization to an agile setup.
Project Lead RiskRadar
RiskRadar
- Led the development of RiskRadar, an AI-supported application for automated sourcing and analysis of global risk reports for financial services.
- Transformed a seven-year manually operated business model into a scalable tech solution with global information sourcing, centralized database, intelligent analysis, and automated reporting.
- Enabled the company to reinvent itself proactively.
Project Lead
TESA/Baiersdorf
- Planned approach, conducted surveys, and implemented SAP Ariba improvements.
Program Lead S/4HANA Introduction
PUMA
- Established program methodology and agile working model.
- Set up program organization and structure.
- Implemented program procedures.
- Planned and led projects, including partial leadership of MDM, migration, and cutover.
Project Manager / Product Owner
Department of IT, Canton of Bern
- Performed conceptual preparatory work and defined the methodology.
- Established the delivery pipeline.
- Implemented the PPM platform.
- Developed an online interface with ServiceNow.
- Deployed the solution based on Jira/Confluence.
Project Manager Ariba Implementation
Swiss Post AG
- Reorganized and replanned the project with a pragmatic process-oriented realignment.
- Successfully executed five go-lives for:
- Supplier integration and contract management
- Catalog, free-text, and service orders
Project Manager
Organization and IT Department, City of Zurich
- Prepared organizational setup for the consolidation of Waid and Triemli hospitals.
- Managed the merger of two care centers into the GZA division.
- Migrated the SharePoint environment to MS Teams.
Lead Information Architecture and Operationalization
Federal Office of Public Health (FOPH)
- Led information architecture, organization, and operationalization of the national COVID portal.
- Collected and integrated structured information across cantons, reporting authorities, federal offices, hospitals, labs, and health authorities.
- Designed a unified data model for person, case, and hospital data.
- Developed central statistics, dashboards, and reports for situational assessment and decision support.
Program Manager Digitalization & Automation
Takeda / Shire
- Conducted conceptual preparatory work and defined program organization.
- Implemented agile program management and led project managers across 16 projects (9 agile).
- Coordinated all service providers (12) including contracts, financial planning, and invoice control.
- Acted as Scrum Master and Product Owner for RPA in SAP environments (Ariba, Concur, Hybris).
- Introduced ServiceNow for global HR in over 100 countries.
PMO Setup Lead
Swiss Federal Administration
- Planned, conceptualized, and agilely implemented a PMO for a new IT platform project including data center reduction.
- Built a PMO covering infrastructure, knowledge/training, services, governance/compliance, and program organization.
- Managed a PMO team of six employees.
- Supported project managers methodically in both agile and classical approaches.
- Organized project-wide workshops and supported WTO execution, POCs, and evaluations (>200 M CHF).
- Established a standardized HERMES-compliant SharePoint.
- Defined the tool chain and created a communication concept with project marketing website.
- Developed and operated a scheduling system for 15 report and meeting types (750 events/year).
- Reorganized personnel administration including recruiting, on-/offboarding, resource management, billing, controlling, and target agreements.
- Implemented quality and risk management and set up a project wiki.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Government and Administration (2.5 years), Healthcare (2 years), Information Technology (2 years), Professional Services (1 year), Sport (1 year), and Pharmaceutical (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (7 years), Information Technology (6.5 years), Product Development (2 years), Procurement (1 year), and Business Intelligence (0.5 years).
Summary
I am a seasoned project lead with extensive experience in designing and launching innovative, technology-driven solutions across various industries. I have led the development of AI-based consulting products and transformed traditional business models into scalable tech solutions. I take pride in my ability to drive technical implementation, agile transformations, and strategic planning, ensuring projects are delivered on time and within scope.
I excel in managing multidisciplinary teams and integrating advanced digital tools to build robust, data-driven products. My background spans healthcare, finance, IT, and public administration, providing me with a broad perspective and the skills necessary to add measurable value to any enterprise.
Skills
Management
- Change Management
- Project Management Leadership Expertise
- Executive Office (Pmo)
- International Project Management
- Organizational Development
- Program Management
- Quality Management
- Interim Management
- Risk Management
- Crisis Management
- Service Management
- Consulting Leadership
- Test Management
- Software Development Leadership
- Transformation Management
Industry Know-how
- Automotive
- Defense
- Mechanical Engineering
- Building Materials
- Consumer Goods
- Federal Administration (Ch & De)
- Media
- Energy Producers & Suppliers
- Fashion / Apparel
- Trade
- Logistics
- Food
- Health
- Life Science
- Pharma
- Ict
- Services
- Environmental Protection
Technical Know-how
- Analysis
- Data Analysis & Modeling
- Permissions
- Business Processes
- Compliance
- Quality Assurance
- Crm
- Sarbanes-oxley Act
- Concept Design
- Software Development
Project Experiences (Regions)
- Dach
- Middle East
- Italy
- Portugal
- Spain
- Brazil
- Bulgaria
- Czech Republic
- Hungary
- South Africa
Short Profile
- Flexible
- Independent
- Mobile
- Goal-oriented
- Highly Committed
- Self-directed
- Very Team-oriented
- Responsible
- Strong Communication Skills
- Strong Analytical Skills
Other Skills
- Customer Support
- Presentation, Sales, Contract Negotiations
- Planning And Organizing Trade Show Appearances
- Training: Developing Content, Materials, And Delivery
It – Databases
- Adabas
- Dbase And Derivatives
- Gupta
- Ibm Universal Database (Db2)
- Informix
- Mysql
- Microsoft Sql Server
- Oracle
- Postgresql
- Quadbase
- Sharepoint
- Sybase
- Watcom
It – Programming Languages
- 4th Dimension
- Abap/4
- Assembly
- Various Basic
- C
- C++
- C#
- Cobol
- Delphi
- Flutter/dart
- Natural
- Java
- Objectview
- Pascal
- Python
- Vba
It – Scripting Languages
- Flash Actionscript
- Javascript
- Netdata
- Perl
- Php
- Vba For Excel & Word
It – Markup Languages
- Html
- Css
- Wml
- Xml
- Mediawiki
It – Tools
- Aris
- Case/4/0
- Cognos Analytics
- Confluence
- Ea Enterprise Architect
- Iew
- Igrafx
- Innovator
- Jira
- Ms Office Suite
- Ms Project
- Objectif
- Otrs
- Planta
- Remedy
- Sciforma
- Sharepoint
- Together
- Visio
Languages
Education
TU Karlsruhe/KIT
Diploma in Computer Science · Computer Science · Karlsruhe, Germany
Certifications & licenses
Ai Integration Expert
Leaders of AI
Ai Mastery
Mindvalley
Certification as AI Consultant
Digital Beat GmbH
Training as AI Trainer
ai trainings institute
Artificial Intelligence and Machine Learning in Practice
openHPI
Data Engineering and Data Science
openHPI
Artificial Intelligence and Machine Learning for Beginners
openHPI
Big Data Analytics
openHPI
Accredited Lead Consultant Auditing &Certification(TM) for Business Process Benchmarks and Ratings
IHK Karlsruhe Trainer Qualification
Certified PerformNet Business-Process Performance Profiler (TM)
Certified Safe® 5 Product Owner/ Product Manager (POPM)
Quality Management Specialist Qmf-TÜV according to ISO 9001
Swiss Personal Security Check PSP 10
Certified Professional Scrum Master (PSM) according to Scrum.org
Certified Project Manager Professional (PMP) according to PMI
Certified Project Manager according to Hermes 5.1 Foundation & Advanced
Profile
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