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Daniel (P.) S.

Senior Manager

Baden, Switzerland

Experience

Dec 2017 - Present
8 years 1 month

Senior Manager

devpoint GmbH

  • Concept, requirements engineering, and implementation support for a Dubai-based company to integrate their processes into a CRM
  • Developed a REST API for the marketing and campaign planning solution and integrated it into systems at Swisscom AG
  • Integrated a new knowledge management system into business processes at Swisscom AG – defined the REST API
  • Project manager, consultant, and sparring partner for business realignment and process digitization at GIB Solutions AG
  • Process designer and prototype for an AI-based real estate property marketing system in Dubai
  • Interim head of the ICT department for a telecom company, reorganized and optimized processes with a team of 5 at GIB Solutions AG
  • Agile requirements engineer / external product owner for a web-based solution for the German company DEHN AG
  • Project management and consulting for the existing marketing and campaign planning solution at Swisscom AG
  • Set up devpoint’s ALoHA nearshore offering and managed its staff
Jun 2016 - Nov 2017
1 year 6 months
Switzerland

Senior Consultant

Swisscom

  • Built a video consultancy solution for the financial industry (Credit Suisse, BLKB, Acrevis, Valiant Bank, and others)
  • Integrated voice biometrics into video consultancy solutions (hybrid branch and remote) for Swisscom AG and finance
  • Project management for a hybrid branch solution at Acrevis Bank
  • Developed a concept for an insurance utility platform for Swisscom AG and, among others, Zurich Insurance
Apr 2015 - May 2016
1 year 2 months
Switzerland

Technical Product Manager

Swisscom

  • Developed a new fully integrated POS solution for retail stores
  • Launched the first interactive app experience for Davos Tourism
  • Provided consulting, business analysis, and requirements management for a new digital interaction platform (iBeacon, BTLE)
Aug 2010 - Mar 2015
4 years 8 months
Switzerland

Senior Consultant

Swisscom

  • Selected for the Swisscom Talent Program
  • Implemented a digital AI-based avatar for Swisscom SME
  • Implemented a service strategy for Suva customer service
  • Product owner for Swisscom SME Business World and winner of the "bosw silver award 2012"
  • Designed knowledge management for Suva
  • Implemented an AI-based automated inbox management system at BMW Financial CH and DE
Oct 2009 - Jul 2010
10 months
Switzerland

Chief Technology Officer

TD1 Technology Direct AG

  • Developed and launched lead management at SAP Marketing Switzerland and General Motors Switzerland
  • Developed and sold a data quality system for lead and CRM systems for Sunrise and General Motors Switzerland
Aug 2006 - Sep 2009
3 years 2 months
Switzerland

Senior Consultant Customer Facing Solutions

COMIT AG

  • Business analysis for the Swisscom SME Online program and led system implementation
  • Consulting on online strategy development for PostFinance
  • Consulting and concept design for the realignment of customer service at Suva
  • Cross-functional consulting for marketing planning at Swisscom
Jun 2002 - Jul 2006
4 years 2 months
Switzerland

Marketing Manager

BSI Business Systems AG

  • Led marketing and sales
  • Project management for CRM implementation at Swiss Post
  • Consulting on CRM process optimization for Schindler, SIKA, PostFinance and more
Aug 2001 - May 2002
10 months
Switzerland

Chief Technology Officer

additiv AG

  • Developed an innovative content and media asset management system with end-to-end automation from prepress to web content (website, PDA, RSS) for Jean-Frey AG
Sep 1999 - Jun 2001
1 year 10 months
Switzerland

Senior Consultant

Crealogix AG

  • Project management for the PostFinance portal solution
  • Project lead for the yourhome.ch mortgage portal at Credit Suisse
  • Consulting and further development of jbfundnet for Julius Baer
  • Solution concept for a new customer portal for Bank ClAL
Jan 1996 - Dec 1999
4 years
Switzerland

Marketing Manager

TeamUp AG

  • Winner of 'Marketing Technology' at the UBS Warburg Dillon Innovation Award
  • Participated in the ETH Venture with TeamUp AG (runner-up)
  • Marketing manager at the startup TeamUp AG

Summary

I have over 20 years of cross-industry experience in process integration, digital transformation, and technology leadership. I have designed and implemented innovative CRM, API, and videoconferencing solutions for sectors such as finance, telecommunications, and real estate, always focusing on efficiency and customer value.

I have managed teams, led agile projects, and driven digital strategies for companies like Swisscom and devpoint GmbH. My background spans marketing, technology, and product management, and I have been recognized for awards and innovation throughout my career.

Languages

German
Native
English
Advanced
French
Intermediate

Education

University of Zurich

lic. oec. publ., Marketing and Finance; Artificial Intelligence and Graphical Data Processing · Economics · Zürich, Switzerland

Certifications & licenses

Certified SAFe Agilist

SCRUM Master

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