Bahman Tofighi
Digitization Evangelist | IT Sourcing & Strategy Consultant | Disruptive Thinker | Business Development
Experience
Sep 2021 - Present
3 years 6 monthsBusiness Development Director DACH
Future Processing S.A.
Future Processing is a Polish software company which accompanies its clients through the entire digitization chain, starting with the definition of the digitization strategy, followed by software development services, implementation of the solution, maintenance and improvement of the implemented solution.
Main activities & achievements:
- Established Future Processing as a DACH partner through relationship-building, driving significant expansion.
- Built robust relationships with C-level executives, leveraging these connections to secure lucrative new contracts and renewals, resulting in substantial revenue growth.
- Acquired a multi-million Euro software project for an international company based in DACH, leading to a significant increase in business.
Jun 2020 - Present
4 years 9 monthsBusiness Development Executive / Managing Consultant
DSTC LLC
DSTC supports clients through IT Interim Management, IT Sourcing and digitalization Consulting and Project Management.
Main activities & achievements:
- Advised and contributed to the development of innovative IT solutions, resulting in up to 30% cost savings in IT infrastructure.
- Led digitization projects and implemented new business ideas, optimizing operational processes, and delivering up to 10% cost savings in reference projects.
- Engaged as a consultant in a small team that advised the group CIO of a major European airline and standardized their IT infrastructure, resulting in the transfer of over 1000 employees and average annual savings of 70 million Euros.
- Analyzed and evaluated internal and external IT infrastructure services for various CxOs, while leading the development of IT RFP documents for business process improvement and automation.
Aug 2013 - May 2020
6 years 10 months Switzerland
Client Solutions Executive / Business Development Executive
IBM Switzerland Ltd
IBM is one of the world's leading corporations for hardware, software and services in the IT industry.
Main activities & achievements:
- Maintained C-level customer relationships, resulting in contract extensions and new business growth.
- Advised clients on digitization projects and developed innovative solutions, focusing on modernizing IT infrastructure.
- Prepared high-quality proposals by evaluating customer expectations and emphasizing innovation.
- Closed several complex outsourcing bid projects, achieving IBM 100%-Club membership multiple times.
- Consistently met and exceeded annual sales targets in triple-digit millions for technology consulting and implementation services.
Apr 2013 - Jul 2013
4 monthsBusiness Development Executive / Managing Consultant
DSTC LLC
DSTC supports clients through IT Interim Management, IT Sourcing and digitalization Consulting and Project Management.
Main activities & achievements:
- Advised and contributed to the development of innovative IT solutions, resulting in up to 30% cost savings in IT infrastructure.
- Led digitization projects and implemented new business ideas, optimizing operational processes, and delivering up to 10% cost savings in reference projects.
- Engaged as a consultant in a small team that advised the group CIO of a major European airline and standardized their IT infrastructure, resulting in the transfer of over 1000 employees and average annual savings of 70 million Euros.
- Analyzed and evaluated internal and external IT infrastructure services for various CxOs, while leading the development of IT RFP documents for business process improvement and automation.
Sep 2008 - Mar 2013
4 years 7 months Switzerland
Outsourcing Account Executive
Swisscom (Switzerland) Ltd
Swisscom is the market leader in Switzerland in the area of communication solutions and integration of IT solutions from a single source.
Main activities & achievements:
- Successfully led major outsourcing projects, generating annual double-digit millions in revenue for international corporate clients while overseeing commercial and operational aspects of the projects.
- Managed matrix organizations and executed multiple tender projects for long-term outsourcing contracts with double-digit million total contract values.
- Developed sustainable trusted relationships with executive and senior management (C-Level) at client organizations.
Jun 2007 - Aug 2008
1 year 3 months Switzerland
Transformation Manager / Program Manager Major Projects
T-Systems Switzerland Ltd
T-Systems is one of the few global solution providers that integrates IT services from a single source.
Main activities & achievements:
- Headed a team of 6 Project Managers as overall Program Manager for a strategic full outsourcing transformation project of a customer in IT infrastructure and SAP.
- Developed and implemented change management and acceptance processes to ensure smooth project execution.
- Successfully chaired the transition and transformation of an SAP environment outsourcing project for an aviation industry client, managing implementation and user acceptance testing.
Nov 2004 - Oct 2006
2 years Switzerland
DIO - Division Information Officer
Ascom Holding Ltd
Ascom is a Swiss telecommunications technology company with a special focus on wireless premises communication.
Main activities & achievements:
- Oversaw IT operations for Ascom Division "Security Solutions" as Division Information Officer, leading a team of 15 specialists and ensuring delivery of contracted services with outsourcing partner.
- Supported CIO in IT budgeting and forecasting, as well as accurate implementation of IT full outsourcing in line with group strategy.
- Consulted on IT-related topics during sales negotiations of business units and provided expertise on ITIL processes and project management methodologies.
Oct 2003 - May 2007
3 years 8 monthsSenior Consultant
Consources / Navisco Ltd
Consources was a Swiss CxO consulting company, that has been merged into Navisco. Their customers are globally operating corporations.
Main activities & achievements:
- Conducted IT environment assessments and developed RFP documents to facilitate IT outsourcing investigations for clients.
- Successfully executed multiple migration and implementation projects for clients.
- Proactively advised IT managers on internal projects through continuous analysis and recommendations.
Mar 2001 - Sep 2003
2 years 7 monthsAccount Delivery Manager & Transition Manager
Hewlett-Packard LLC / Compaq
These two IT corporations are global players in the IT industry.
Main activities & achievements:
- Successfully managed and led full outsourcing projects for customers in diverse industries, achieving profitability through cost reduction and add-on sales, while improving service quality by deploying SLA training and configuration management.
Summary
Since almost 25 years, I have been deeply passionate about IT services and IT management, with extensive experience in various areas, including IT sourcing consulting, leading IT organizations, providing outsourced IT services, managing major outsourcing transition and transformation projects, digitalization, and selling software projects.
As a versatile professional with a diverse range of roles, including DIO, Senior Outsourcing Consultant, Program Manager, and Sales & Business Development Executive, I have accumulated a wealth of experience managing IT departments, evaluating client infrastructures and their needs to prepare RFPs, negotiating contracts with potential service providers, and successfully delivering assignments across various industries.
My expertise in digital transformation has been instrumental in enabling companies to stay ahead of the curve. Additionally, I have supported a variety of clients in the Insurance, Financial Services, Manufacturing, Life Sciences, Healthcare, Pharma, Commodities, Public Sector, Research, Travel & Transportation, and Consumer Products sectors.
As a Sales & Business Development Executive, I have successfully led the sales of software projects from conception to delivery, building trust with clients and consistently exceeding their expectations through effective leadership and salesmanship.
Languages
German
Native
Persian
Native
English
Advanced
Turkish
Advanced
Education
Mar 2024 - Jul 2024
Lucerne University of Applied Sciences and Arts
CAS Information Security · Switzerland
Apr 2004 - Mar 2006
Zurich University of Applied Sciences Winterthur
Executive MBA · Switzerland
Oct 1997 - Jul 1998