Enver Bastanoglu - Interim Manager

Erdweg, Germany

Experience

Jul 2024 - Jan 2025

7 months

Interim Manager

DDE Dialog GmbH | PCS365

Interim management of IT operations in the IT service business and implementation of ISO 27001 certification. Preparation of all documentation, change processes, and system migrations. Optimization of operations and realignment of technical systems and administrative processes.
Analysis and transformation of the IT service operations
Preparation of ISO 27001 certification documentation
Go-live of multiple large projects
Launch of a new business line in the gaming PC sector

Jan 2024 - Jul 2024

7 months

Interim Manager

Dehner Gartencenter

Interim management of IT operations on legacy systems and preparation for SAP rollout
Changes in IT operations and service (MS Navision to SAP S/4)
IT operations and interface management for peripheral systems on legacy platform
Application operations for DiVA/Navision and Salesforce
Data protection, IT security concepts, and data deletion plans before, during, and after migration

Dec 2022 - Dec 2023

1 year 1 month

Interim Manager

MSH Print & Service

Interim management and takeover of executive management to restructure a nationwide printer service provider. Prepared the company for acquisition by a financial investor. Rebuilt administrative processes after company collapse. Led to an orderly insolvency and prepared a rescue and continuation plan.
Restructuring IT operations and services
Creating a turnaround plan and redesigning processes
Restarting operations (downsizing from 95 to 23 employees)
Preparing the handover to new investors
Executive management, technical and sales leadership

Jun 2021 - Nov 2022

1 year 6 months

Interim Manager

Dehner Gartencenter

Interim management and transition to ITIL-based operations. Responsibility handover for ERP & CRM from business to IT
Changes in IT operations and service
ITIL rollout support
Application operations for DiVA/Navision and Salesforce
Support for Hana S4 implementation
Data protection, IT security concepts, and data deletion plans

Jan 2020 - May 2021

5 months

Interim Manager

Deutsche Luft- und Raumfahrt e.V.

Part-time support of operations management. Transition of operations processes to an external provider and redesign of business operations
Preparation for data center move of the SAP provider
Redesign of operations processes (3% cost savings)
SAP project tendering

Aug 2020 - Mar 2021

8 months

Interim Manager

Autoscout 24 AG

Interim head of Employee Tech, responsible for realigning service and operations after a carve-out. Organizational support for department head and handling critical special projects. Part-time from Jan ’21
Executed the carve-out from Scout AG
Shutdown of 2 data centers and full cloud migration (AWS, Azure)
Requirements engineering and contract management
Test management for system changes
Drafting and leading network service provider tender
Reorganization of Service Desk, Application Services, IT Security Response Team, and Business Services
Aligned with ITIL while keeping agile ITSM
Decision papers and business cases
Achieved mid six-figure cost savings

Mar 2018 - Sep 2020

2 years 7 months

Head of IT-Department

DLR Gesellschaft für Raumfahrtanwendungen

Built, modernized, and restructured the existing IT landscape into a dedicated production‐oriented IT department. Defined the change process from research IT to productive IT operations. Upgraded legacy tech and introduced modern ITIL-based service management. Expanded IT security into its own department. Grew the team from 5 to 43.
Modernized the site plan and renewed complete server infrastructure without downtime for Galileo or the GCC (370 racks, 3% capacity buffer)
Redesigned IT operations into an agile approach with ~22% cost reductions
Requirements engineering and technical contract management for a multi-billion-euro contract
Concept and acquisition of 4 new global IT services worth several million euros
Decision papers for ESA/GSA and executive board
Personnel, budget, and planning responsibility
Split migration of SAP R3 systems into separate instances and prep for SAP S4 transition

Oct 2015 - Feb 2018

2 years 5 months

Interim IT Manager until Nov 2016, Interim Head of IT-Department from Oct 2016

DLR Gesellschaft für Raumfahrtanwendungen

Advisor to DLR GfR IT management. From Feb 2016 interim IT manager for Galileo project, from Oct 2016 interim head of IT department for all DLR GfR. Built the IT organization.

Mar 2015 - Sep 2015

7 months

Tender and Technology Consultant

System Alliance / System Alliance Europe

Led tender for redesign of the Log-IT platform. Prepared tender docs and negotiated with bidders. Advised on architecture based on microservices, ESB, and a DevOps approach.
Microservices architecture consulting
Design of supporting systems
Requirements engineering and contract management
Drafting tender documents
Negotiations with bidders
Evaluation of offers and optimized awarding, saving 6%
Decision papers for stakeholders

Mar 2014 - Feb 2015

1 year

Technical Project Manager

Giesecke & Devrient

Technical project manager for two systems: an ABIS (biometric identification and deduplication) and a secure central archiving system for a Middle Eastern civil registry.
Planning and detailed concept for ABIS and eArchive on time and budget
Design of supporting technology
Requirements engineering, testing, and contract management
Development leadership as PO for internal and external teams

Dec 2013 - Feb 2014

3 months

Technical Project Manager

ProSiebenSat1 Digital

Technical preliminary planning for a loyalty program for the P7S1 group and integration of a payment system into a new mobile app for TV users.
Coaching and advice on Scrum best practices within V-Model processes of telcos
Preparation of the development process
Requirements management for a mobile TV solution
Developed system architecture as interface between business and technical teams

Nov 2012 - Oct 2013

1 year

Scrum Master

BMW AG

Advised, designed, and shaped the development process with ~40 staff in Scrum teams as Scrum Master/Agile Coach. Delivered on time and under budget (-4%).
Coaching and advice on Scrum best practices
Led development process for 3 teams
Staff development in Scrum, double-digit process cost improvements
Functional advice and coaching for POs

Mar 2012 - Oct 2012

8 months

Germany

Product Owner / Project Manager

Audi AG

Concept, business design, and development leadership as PO for the Meta Search Service (MSS) and Web Analytics solution (EPSA) in EPP 2.0 project with ~14 staff. The system enables secure, profile-based content search and is now used VW-wide.
Coaching and advice on best practices
PO for a Germany-based team
Requirements management for MSS, PKI, and EPSA
Modeled business architecture, profiling algorithms, and IT systems
Analyzed system and process requirements in intranet (requirements engineering and test management)
Built POC, estimated effort, and led development

Aug 2011 - Feb 2012

7 months

India

Product Owner / Subproject Manager

Loyalty Partners

Advised and co-designed eCommerce structure and new Global Core Loyalty Management platform
PO for teams in India
Requirements management for Global Core platform
Modeled business architecture and data models
Process analysis and optimization in online/eCommerce
Acceptance definitions and process optimizations (transition)
Test definitions and test management

Mar 2010 - Aug 2011

1 year 6 months

Concept for DUM, Project Lead Newsletter Tool, IT Design for BMW.next

BMW AG

IT design and business input on eCommerce structure for BMW AG. Subproject lead for Digital User Management (all digital customer touchpoints). Project lead and specs for global newsletter tool tender. IT design for personalization in BMW.next (freelance via MVI Solve-IT).
Led requirements management team & strategic DUM concept (link between business and IT)
High-level and detailed specs for Digital User Management
High-level and detailed specs for PKI infrastructure
WCMS & newsletter tool evaluation
Coordinated review processes - QP
Project & change management
Defined interfaces for finance and configurator
Release management
Technical interface design
Test definitions and test management
IT design & process optimizations (transition)

Mar 2007 - Feb 2011

4 years

CTO PROADDRESS Group, Managing Director DACH Franchise System

PROADDRESS GmbH

Marketing and technology service provider for international premium email and online marketing. Developed various personalization and profiling systems. Technical consulting and online marketing strategy for global corporations. Took over technologies and fields from ebsolution (shareholder MD).
~350 staff internationally
MD DACH and franchise system setup
CTO of the group (6 data centers, ~260 developers)
High-security, high-availability solutions for profiling and email marketing
Online marketing consulting
Email marketing
Mobile/SMS marketing
Social commerce
Display marketing / video on demand
Data mining and profiling technology
Marketing and strategy consulting
Process integration between marketing, logistics, and sales
Franchise setup (DE, AT, ES, UK, TR)

Jun 2005 - May 2009

4 years

Hanover, Germany

Managing Director Trading, Managing Director Production

PB Import & Export, Vordermann Filter

Trading and production of technical papers for the automotive supply industry, plus trade in machinery, metals, and building materials. Established a joint venture for auto filter manufacturing in the Far East (family business).
MD Trading (~10 staff)
MD Production (~70 staff)

Apr 2004 - Jun 2005

1 year 3 months

Managing Director

Amira Handels GmbH

IT service company focusing on printers, fax, IT, telecom, and services for insurance sector. Tasked with corporate turnaround, including staff outplacement, new business development, and international customer base expansion (India, China, USA).
Up to 90 staff

Apr 1999 - Apr 2004

5 years 1 month

Managing Director

ebsolution

IT service company with programming services. Sold the business to Amira end of 2003. Developed a quality management tool for hearing aid acousticians and offered IT services (shareholder MD).
Up to 8 staff

Aug 1991 - Nov 1996

5 years 4 months

Turkey

Clerk

M.E.B.

Trading company focusing on machinery, equipment, materials, food, and tools in Turkey and the Middle East. Worked in import/export processing, sourcing, procurement, international sales, and customer support (part-time family business)

Summary

Holistic consulting on complex digitalization questions:

Multiple transitions of complete IT processes of large data centers to ITIL and full outage-free infrastructure renewal in live operations.
Technical concepts, contract negotiations, building an IT department, expanding IT security for the EU project Galileo navigation system
Design and build of an ABIS and eArchive, now in use in 8 countries
Concept for a secure, profile-based search for Audi AG, now used across VW
Successful team growth and restructuring of teams and processes
Data protection and IT security – advisor to the Bavarian state government on “Data Protection – Autonomous Driving”
Building a large eCommerce and personalized advertising franchise company
Rescue of two IT service companies (each ~100 employees)
Built and led an IT service company with 20 employees and successfully sold it
ISO 27001 certification for an IT service company in under 6 months

Experience in retail and SCM roles:

SCM and logistics for retail and automotive
Filter paper factory setup as a joint venture in China
Successful implementation of various ERP solutions for mid-sized clients (SelectLine, Navision, SAP Business One, R3 to S/4 Hana migration)