Tobias Greiner

Head of IT D-A-CH (CIO)

Kelkheim (Taunus), Germany
Experience
Mar 2022 - Nov 2024
2 years 9 months
Rüsselsheim, Germany

Head of IT D-A-CH (CIO)

Sodexo Service GmbH

Responsible for IT strategy and operational IT management in the D-A-CH region, including infrastructure, applications, IT operations, security, and support. Developed and implemented a strategic IT transformation to improve scalability, efficiency, and security of IT systems. Managed a team of 25 specialists and coordinated with global and regional IT stakeholders. Rolled out a centralized IT service model for 250+ sites to standardize and optimize IT processes. Supported and technically implemented a carve-out to ensure business continuity.

  • Developed and implemented a scalable IT roadmap for strategic alignment of IT

  • Introduced modern cloud technologies and automation solutions for process optimization

  • Ensured compliance with ISO 27001, GDPR, and ITIL standards to minimize security risks

  • Reduced IT costs by 20% through cloud migration and IT consolidation

  • Built and led a high-performing IT team focused on innovation and service orientation

  • Led IT transformation projects, including ERP migration, IT security, and digitization

  • Launched a cloud-based IT platform for a more efficient and flexible IT infrastructure

  • Standardized and automated IT services for 250+ sites to optimize business processes

  • Cut IT costs by 20% through consolidation and IT modernization

  • Successfully supported a carve-out with smooth separation of IT systems

  • Significantly improved IT security level by introducing ISO 27001 and GDPR-compliant processes

  • Optimized service times by 30% through AI-driven process automation

  • International experience: Austria (22 months, regular visits)

  • International experience: Switzerland (22 months, regular visits)

Apr 2020 - Feb 2022
1 year 11 months
Wiesbaden, Germany

Head of IT (CIO)

AVL GmbH

Led IT strategy and operational IT management for infrastructure, applications, operations, IT security, and service delivery. Realigned IT services to business needs by implementing a modern IT strategy. Managed IT compliance and security certifications (ISO 27001, TISAX). Led a team of 12 to boost efficiency, security, and performance.

  • Developed and implemented an IT strategy to modernize infrastructure and optimize IT services

  • Aligned IT strategy with business requirements through comprehensive resource and needs analyses

  • Negotiated and managed IT contracts to ensure cost efficiency and service quality

  • Monitored compliance with quality standards and change management processes

  • Established a central IT contract database to optimize contract management

  • Comprehensive restructuring of the IT department with clear IT governance and process improvements

  • Successfully achieved IT and security certifications (ISO 27001, TISAX)

  • Improved transparency and cost control by introducing a centralized IT contract management

  • Reduced IT costs by 15% through optimization of service and infrastructure landscape

  • International experience: Austria (6 months, regular visits)

Jan 2019 - Mar 2020
1 year 3 months
Rüsselsheim, Germany

Director Information Systems (CIO)

Segula Technologies GmbH

Built and led the IT department focusing on IT governance, infrastructure, and IT security in a post-merger environment with direct responsibility for IT infrastructure, applications, and security. Managed global IT projects including budgeting and investment control. Harmonized and integrated existing IT systems after an acquisition.

  • Developed a forward-looking IT governance strategy to support business goals

  • Ensured a highly available and secure IT infrastructure

  • Coordinated IT projects to integrate and harmonize existing IT systems

  • Introduced and enforced security standards per ISO 27001 and TISAX

  • Efficiently managed the IT budget and investments according to corporate objectives

  • Established a robust IT department after acquiring a large company

  • Scaled and modernized IT infrastructure for 1,500 employees

  • Successfully harmonized and integrated IT systems post-acquisition

  • Implemented a centralized IT governance and service management system for higher efficiency

  • International experience: France (6 months, occasional visits)

May 2012 - Sep 2018
6 years 5 months
Darmstadt, Germany

Head of Global PMO / Head of IT / Department Head International Projects

Spectris plc. / Brüel&Kjaer Vibro GmbH

Strategic leadership and development of global IT and IT-PMO teams focusing on IT governance, service management, and process harmonization. Built a company-wide IT governance and service management system to harmonize IT processes across multiple sites. Responsible for IT security, standardization, and outsourcing strategies.

  • Developed and implemented a global IT governance and service management system

  • Led the global IT-PMO team to ensure consistent IT project management standards

  • Optimized IT security architecture and introduced enterprise-wide IT governance

  • Managed international IT transformation projects to boost efficiency and reduce costs

  • Developed standardized IT processes for uniform IT operations worldwide

  • Rolled out a global IT governance and service management system for more transparency and efficiency

  • Harmonized and standardized IT operations across multiple sites

  • Executed a successful outsourcing strategy for significant cost reduction

  • Improved IT transparency company-wide by implementing an enterprise governance system

  • International experience: United Kingdom (10 months, occasional visits)

  • International experience: Denmark (12 months, external responsibility)

Apr 1998 - Apr 2012
14 years 1 month
Frankfurt am Main, Germany

Senior Project Manager / Strategic PMO Lead

Siemens

Strategic setup and leadership of the PMO with focus on IT governance, project controlling, and standardization of IT processes. Planned and executed complex IT and service projects to optimize IT operations.

  • Led and executed technical and organizational IT projects

  • Introduced project controlling systems and regular quality checks

  • Launched training and certification programs to develop team competencies

  • Developed and implemented strategies to optimize project delivery

  • Established a PMO to introduce standardized IT project management processes

  • Successfully embedded IT governance and significantly improved project transparency through standardized processes.

Aug 1987 - Mar 1998
10 years 8 months
Frankfurt, Germany

System Technician / Product Technician / Service Technician

Olivetti GmbH

Responsible for technical support, maintenance, and repair of IT hardware, including motherboards, laptops, and notebooks. Planned, managed, and executed IT projects for large clients with focus on quality assurance and efficient system integration. Worked closely with subcontractors and suppliers to ensure product quality, and supported sales partners with technical training and pre-sales support.

  • Performed maintenance, repair, and diagnostics for IT systems

  • Provided hotline support for technicians and customers, troubleshooting and resolving technical issues

  • Developed technical documentation and installation guidelines to standardize processes

  • Introduced new service processes to increase efficiency in technical support

  • Optimized service processes through standardized documentation and training

  • Awarded national champion in office electronics craft & chamber champion of the Rhein-Main Chamber of Crafts

  • Increased efficiency in technical support through improved diagnostics and maintenance workflows.

Summary

Experienced IT executive with over 30 years of international leadership in IT strategy, digital transformation, and IT governance. Proven track record in IT cost optimization, automation, and implementing innovative technologies like cloud, big data, and AI. Specialized in IT restructuring, change management, and post-merger integration. Expert in strategically realigning and scaling IT architectures to ensure competitiveness and efficiency of global business processes.

Languages
German
Native
English
Native
French
Elementary
Certifications & licenses

CISM – Certified Information Security Manager

ISACA

IPMA Level B – Senior Project Manager

IPMA

ISO 27001 – Certified Information Security Manager

ITIL Foundation – IT Service Management

PROSCI – Change Management Expert

Prosci

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