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• Strategic advice to medium-sized and large companies on the further development of sales B2B &B2C & Direct2Consumer D2C and customer service
• Distribution & sales of Omni-Channel Commerce platforms (Unified Commerce) to mid market and large enterprise in Germany
• Marketing of unified commerce solutions in the German market by establishing extensive online marketing
• Product Management, further development of commerce platforms to meet future customer requirements like seamless registration, etc.
• Partner management, structuring and activation of international partners (software manufacturers)

• Advising Huawei telecom customers worldwide on customer experience and customer satisfaction
• C-Level presentations & performances from New Zealand to Canada
• Participation and presentations at various international events held by Huawei
• Further development of the CX platform
• Development of data models on the CX platform (churn prevention)
• Training of the Chinese CX sales team in solution selling

• Advice to 4-advice customers in the area of marketing and sales
• Development of new business areas for customers
• Project management for major customers
• Consulting in CRM projects
• Control of change management processes

Success: Setup of a B2B Cloud PBX solution for the DT startup Revell

• Sale of IT and telecommunications services to the top 500 companies in Germany (direct sales and partner sales), personal support for the top 10 customers, responsibility for sales of € 70 million
• Restructuring of sales, implementation of IT systems for sales control (MIS, CRM, P&L planning on a customer basis)
• Restructuring of the sales methodology from product sales to solution sales in order to achieve higher profit margins
• Member of the Executive Board, report to the CEO of dtms AG
• 6 direct reports (sales manager) and 25 sales representatives in the area
• Development of an international sales team and sales structures
• Negotiations at board and management level

Success: Increase in contribution margins and overachievement of targets by over 35%

• Overall responsibility for marketing and sales of GSM and DECT phones in Germany
• Report to the Korean Managing Director of SEG
• Global account support for T-Mobile International AG
• Managed 17 sales people, account managers, sales assistants and 8 marketing people
• Negotiations at board level with all German mobile network operators, service providers, retailers (MediaMarkt, EP, RIC, Expert, Promarkt, ...)
• Target for sales of EUR 250 million and for 900,000 mobile phones sold
• Marketing and Sales responsibility for telecommunication terminals in Germany

Success: Actual target achievement of €310 million and 1.24 million phones sold = approx. 30% above target achievement

• Responsibility for business development UMTS in Germany, Austria and Switzerland (D.A.CH.)
• Tasks Project management, marketing, business development, sales and program management, construction of the project team with 6 direct reports and 40 employees
• Gaining cooperation partners in the field of mobile internet and network deployment
• Creation of the Lucent UMTS story including the USPs in the area of access network, core network, transport network
• Preparation of offers and contract negotiations at C-level with mobile phone companies in D.A.CH.

Success: Signing of 3 MoUs for UMTS with network operators in Germany

• Marketing to business and private customers with P&L responsibility
• Budget and sales responsibility for approx. 750,000 new T-Mobile customers per year and the marketing of approx. 500,000 devices
• Responsibility for the operational marketing of ISDN/DSL, T-Online, T-C-Tel, T-D1, GSM terminals, Telekom terminals in indirect sales
• Member of the branch management, negotiations with the works council on operational matters such as dismissal, early retirement and hiring
• Personnel responsibility, technical and disciplinary, for 15 employees, 5 office staff and 10 field staff

Success: Regaining market leadership in south-west Germany from Mannesmann Mobilfunk

• Support and acquisition of radio, electrical, entertainment electronics and computer retailers
• Support and acquisition of key accounts in the large customer business
• Experience in setting up and controlling the sales form multi-level marketing (MobilCom direct)
• Project Management e.g. opening MobilCom-owned franchise retail stores (ComShops)
• Organization of trade fairs

Success: 350% increase in sales and opening of 7 ComShops