Daniela Hengl
Data-Based Transformation & Strategic Business Capability Mapping
Experience
Data-Based Transformation & Strategic Business Capability Mapping
CSS Versicherung
- Architected and implemented a Data Value Framework as a decision-making basis for strategic prioritization and determining data-driven value contributions along the corporate value chain, connecting data value with business objectives.
- Designed standardized use cases to assess the maturity levels for quantifying business value and data value.
- Integrated the framework within SAFe structures in Lean Portfolio Management and ARTs to guide strategic investment decisions.
- Developed metrics and evaluation procedures for prioritizing business areas based on quantitative data.
- Redesigned data governance, including the introduction of the data owner role with clearly defined responsibilities and differentiation from the data steward role.
- Derived MVP priorities using gap analyses across key areas and value stream analysis.
Strategic Advisory & Business Development for C-Level
Management Consultancy
- Strategic realignment of the coaching offering and targeted positioning at C-level.
- Developed a data-based lead analysis model; introduced a two-stage evaluation methodology based on liquidity and equity ratio.
- Implemented a CRM system to structure customer and pipeline management.
- Evaluated 200 potential business contacts with industry-specific classification.
Change Manager Training in IT Change Management
MANAGER INSTITUT GmbH
- Conducted training needs analysis for managers from different companies and divisions to identify competence gaps.
- Developed modular training programs for ITIL, Agile, and Design Thinking, including practice-oriented templates.
- Delivered multiple tailored 1–2 day training sessions for managers; achieved high satisfaction ratings.
Executive Coaching in Digital Transformation for SAP HANA
Medium-Sized Company in Manufacturing Sector
- Authored a motivating digital vision and holistic digital strategy aligned with long-term corporate goals.
- Provided strategic advisory to the external program manager for the SAP HANA migration.
- Provided recommendations for targeted solutions for complex transformation challenges and continuous process optimization.
Senior Agile Transformation Consultant & Coach
BNP Paribas SA
- Defined change goals for the agile transformation and developed OKRs driving strategic alignment.
- Implemented Flight Levels to manage operational change progress across workgroups.
- Established OKR-based management reporting.
- Structured and led a newly formed transformation team and working groups.
- Executive coaching for the internal Agile Coach and Transformation Lead.
- Designed and moderated workshops, including systemic constellations, to optimize stakeholder relationships.
- Developed an operational communication plan and provided communication coaching.
Group-Level Change Management for Cloud Transformation
Baloise Holding AG
- Led the cross-border change management program for a group-wide cloud transformation.
- Consulted on harmonizing transformation strategies and deriving country-specific change management strategies.
- Created cross-country change roadmaps; coached local change managers.
- Implemented KPIs and OKRs; developed automated BI reporting for group-wide training initiatives.
- Established the group-level training concept and created detailed training plans.
- Evaluated in-house vs. outsourcing training strategies.
- Designed and directed workshops for the development of derived change visions and training in change communication.
Senior Transformation Coach - Agile Transformation
Dracoon GmbH
- Established an agile change team; implemented a collaboration tool and coordinated transformation initiatives.
- Identified change measures and developed a prioritized change map and roadmap.
- Implemented OKRs for focused transformation progress.
- Advised C-level on strategic direction of the digital business model.
- Designed and directed workshops to establish cross-team collaboration along the value chain.
- Implemented agile team roles and conducted team assessments with targeted initiatives for team development.
Digital Transformation Coach
Adidas AG
- Developed the digital transformation vision and transformation framework for a multi-department domain.
- Defined a transformation roadmap with milestones and measurable results.
- Conducted stakeholder interviews to identify priorities and coordinate transformation steps.
- Supported development of digital maturity assessments and advised domain leadership.
- Redesigned the OKR process and mentored the OKR master.
- Directed workshops to analyze and optimize the value chain.
Agile Coach - OKR Process Optimization & Team Coaching
EWIE EINFACH GmbH
- Redesigned the OKR process and created an OKR template for stronger alignment with corporate goals.
- Proposed company-wide synchronization of team OKRs with corporate OKRs.
- Provided executive coaching on agility, leadership, and OKR application.
- Coached a sales team in agile methods to improve customer integration.
- Designed and facilitated workshops for agile rituals and team development.
Innovation & Agile Change Coach
RWE AG
- Coached the innovation team to optimize the innovation process and moderation of idea pitches.
- Developed team whiteboards with detailed moderation guidelines for agile rituals and continuous improvement.
- Designed OKR sessions and enhanced digital OKR visualization to show connections to high level OKRs.
- Executed leadership coaching to clarify team objectives and priorities.
- Conducted individual potential coaching to strengthen role clarity.
Strategic Agile Transformation Program Lead
PAYONE GmbH
- Held end-to-end responsibility for a subsidiary-wide agile transformation (bottom-up and top-down approach) with SAFe-based scaling structures.
- Established and coached an agile transformation team and implemented a Kanban methodology.
- Developed and implemented a two-phase roadmap: agile foundation (Phase 1), scaling agile (Phase 2).
- Conducted agile leadership coaching at all management levels.
- Advised on hybrid project management (Prince2Scrum, WaterScrumFall) for project managers.
- Implemented OKRs at multiple levels for strategic alignment of the agile transformation.
- Developed a two-stage ScrumMaster trainee program and process with a ScrumMaster maturity assessment.
- Directed the organizational redesign, collaborating with Works Council and HR on transitioning traditional roles into agile roles.
- Defined basic agile roles and fostered collaboration on role adaptation.
- Organized and facilitated a self-selection workshop to re-assemble teams across departments for better performance.
Customer Support Consultant
Schüco International KG
- Analysed collaboration structures and stakeholder relationships in customer support.
- Performed root cause analysis through stakeholder interviews and conducted working sessions for problem analysis.
- Conducted data-based analyses of tickets in a Jira database and identified problem patterns.
- Presented solution proposals to decision makers with preventive and corrective action strategies.
Leadership Assessor & Coach
IAV GmbH Automotive & Traffic Engineering
- Conducted a 360° leadership assessment, including feedback from colleagues, employees, and a self-assessment.
- Identified strengths and leadership impact on teams, as well as areas for development.
- Advised on leadership self-development and a more effective leadership style.
Agile Transformation Coach
Deutsche Bahn AG
- Provided leadership coaching for agile leadership and improved team performance.
- Coached account management team on enhanced customer orientation and service portfolio alignment.
- Assessed team fitness and dynamics with a proprietary Quick-Team-Check Tool.
- Optimized team structure via Belbin analysis, matching roles to strengths and balanced team dynamics.
- Coached individuals through agile role transitions via personalized potential assessments and strategic role alignment.
- Spearheaded pilot workshops to foster agile values, accelerating the business unit’s agile transformation.
- Coached QA team to develop business strategy, define service portfolio, and meet enterprise agile transformation requirements.
Test Management & Quality Assurance
Various Large Enterprises
- Managed quality assurance and test management projects in healthcare, finance, logistics, IT services, and energy sectors (Siemens, EnBW, Commerzbank, Daimler).
- Developed test strategies, coordinated international acceptance tests, and applied risk-based testing with cross-functional teams.
- Standardized corporate-wide project reporting for clear differentiation and standardization of project status vs. product quality.
- Defined defect types, severity levels, requirement types, and workflows mapped into Jira.
- Coordinated multinational test events and improved requirements analysis.
- Conducted workshops and trainings on test execution, Jira usage, and test design methods.
- Supported SAP R/3 migration projects, including test concepts, requirements analysis, legacy data handling, and test execution coordination.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Transportation (12.5 years), Banking and Finance (12 years), Information Technology (11 years), Energy (11 years), Automotive (11 years), and Healthcare (11 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (14.5 years), Quality Assurance (12.5 years), Strategy (6.5 years), Human Resources (3 years), Business Intelligence (2 years), and Information Technology (1 year).
Summary
Transformation Expertwith consulting and interimmanagement experience for 17+ years, leading complex, cross-border and cross-divisional digital transformations. Specializes in strategic business capability mapping, governance structures, and aligning IT, data, and organizational initiatives with corporate strategy. Experienced in agile transformations and digital transformations as a transformation lead and advisor. Driving measurable business value through evaluation frameworks, KPIs, and OKRs. Skilled in facilitation of solution-focused workshops, SAFe® integration, value chain design, leadership culture development, and governance/compliance implementation (AGIP, GDPR/DSG, CSRD), supported by structured, empathic, outcome-oriented coaching.
- Led cross-border digital transformations and agile transformations (SAFe) for major clients, including CSS Versicherung, Baloise,
- Adidas, and PAYONE and driving organizational agility.
- Designed and implemented data value frameworks and business capability mapping, aligning IT and organizational initiatives with corporate strategy.
- Advised C-level executives and transformation leads, driving adoption of KPIs, OKRs, and strategic decision-making frameworks.
- Developed and delivered change management programs, executive training, and solution-focused workshops across multiple industries.
Skills
Core Competencies
- Digital Transformation
- Business Capability Mapping
- Data Capability Mapping
- Corporate Value Chain Analysis
- Governance & Compliance
- Data Value Frameworks
- Data Governance
- Safe Integration
- Lean Portfolio Management
- Okr & Kpi Design
- Decision-making Architectures
- Interdisciplinary Collaboration
- Organizational Development
- Change Management
- Agile Transformation
- Executive Coaching
- Facilitation &Moderation
- Strategic Evaluationmodels
- Flight Level Implementation
- Stakeholder Alignment
- Teamassessments
- Value Chain Oriented Design
- Digital Vision Development
- Digital Strategy Consulting
- Training Needs Assessment
- Agenda Design
- Practice-relevant Training Content
- Change Tools
- Leadership Training
- Innovation Process Optimization
- Agile Rituals
- Moderation Guidelines
- Potential Coaching
- Role Transformation
- Scrum Master Development
- Systemic Constellation
- Root Cause Analysis
- Team Constellation Redesign
- Agile Meeting Architecture
- Team Dynamics Analysis
- Test Strategy Development
- Requirements Analysis
- Jira Integration
- International Test Coordination
- Risk-based Testing
- Pre-sales Consulting
- Roi & Tco Analysis
- Client Advisory
- Discovery Workshops
- Design Thinking
Technical Proficiencies
- Power Bi
- Python/r
- Genai/llm
- Sql
- Uml
- Jira
- Miro
- Confluence
- Ms Office
Industry Experience
- Information Technology & Services
- Mechanical Engineering
- Tourism/transport
- Energy Supply
- Financial Services
- Healthcare
- Automotive Engineering
- Transport/logistics
- Public Administration
- Textiles/clothing
- Construction
Languages
Education
ESSEC Business School
Executive Master in Digital Transformation · Digital Transformation · Paris, France
Unikims Management School
Postgraduate Studies in Multidimensional Organizational Consulting · Multidimensional Organizational Consulting · Kassel, Germany
Leistritz AG
Training as an Industrial Business Administrator · Industrial Business Administration · Nuremberg, Germany
Certifications & licenses
AI Governance Professional (AIGP) Certification Masterclass
Dr. Kyle David
Agile Change Management Advanced Training
Agile Change Management Limited
BDVT Certified Specialist Trainer (IT)
CMMI for Development v1.3
Wibas
CPRE Requirements Engineering
iSQI
CSRD Fundamentals
CSRD Institute
Change Management Zertifizierung
Blue Change Solutions
DMBOK AND CDMP: DATA GOVERNANCE SPECIALIST
CDMP
GenAI & Model Selection
Coursera Instructor Network
Leadership Assessments
Barrett Institute
Professional Agile Leadership (PAL I)
Incrementor
SAFe Advanced ScrumMaster (4.6)
Scaled Professional Scrum (SPS)
ScrumMaster II
Dr. Martin Mandischer
Team Development, Team Coaching, and Agile Team Leadership
Teamworks
Value StreamMapping
Agape
Profile
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