Claudius (Dr.) Warwitz
Project Manager
Experience
Project Manager
Freelance
- Project / interim management in digital/analytical marketing, IT, e-commerce.
- Latest: Product Owner IT migration. Leading full IT stack migration for a large European fix/mobile telco provider. >3 000 internal/external staff involved.
- Roll-out manager for a software company in the health industry (routers, card readers, operating systems for >12 000 medical practices and hospitals had to be changed). Ensuring volume and quality target achievement of two external roll-out partners (technical system integrators).
- Strategic customer service management for an e-commerce, B2C, physical goods company, supporting the international growth extension strategy.
- Customer insights management, campaign management and interim product management for a B2B ecommerce and payment company. Focus: demand generation / churn reduction / new feature development.
- Online-campaign management for Bitcoin mining (Interim CMO).
- Build-up an online shop and a marketplace concept for designer fashion.
- From-service-to-product strategy for an IT-service provider.
- Digital transformation workshops for cities and municipalities.
Associate Partner
Mentis Consulting
- Executive search services for mid-sized to large companies with focus on senior executives with digital background.
VP Strategy and Marketing / Member of executive management board
VDI, Association of German Engineers
- Budget responsibility >€2 million, leadership of 15 employees.
- Development and implementation of the VDI digital strategy.
- Ideation, agile development, prototyping and launch of digital services.
- Steering of all initiatives of digital program VDI 2020 (introduction of a social network, marketing automation, knowledge management system).
Chief Marketing Officer (Co-Founder)
predict.io
- International B2C roll-out and go-to-market.
- App product management, UX/UI.
- Communication strategy and channel marketing.
- Building up marketing department (up to 5 employees).
PhD Program
Excellence University of Bremen
- Research project on drivers and inhibitors of big data and location-based mobile advertising on the smartphone with the faculty of Innovative Brand Management (Dissertation grade: summa cum laude).
Deutsche Telekom
- Headquarter / VP Benchmarking & Performance Management (2009–2013): Budget responsibility €3 million p.a.; leadership of OPEX, Capex and FTE benchmarking; management of external consulting teams (up to 20 FTE) and >1000 internal employees.
- Increase of Deutsche Telekom’s benchmarked cost base from 50% to 100% (€40 billion) by implementation of a harmonised benchmarking taxonomy.
- Revealing a €1 billion benchmarking cost gap over all business functions.
- Realisation of cost cutting measures delivering 15% OPEX savings (~€7 billion) between 2010 and 2013.
- Delivery of ambition level and cost potential including action areas for Telekom IT (applications management) in the three-digit million-€ level over three years.
- Board area Products & Innovations, VP Products & Innovation (2007–2009): Budget responsibility €0.5 million p.a.; leadership of 10 employees; speaker at conventions on customer loyalty.
- Revenue increase for global key products, improving iPhone customer segment up to 40%.
- Portfolio cleaning and complexity reduction of 20% of cost base.
- Group-wide introduction of customer insight methods (e.g. TRI*M).
- T-Mobile International, VP Marketing and Customer Insights (2005–2007): Leadership of data warehouse and market research departments (25 international employees).
- Introduction of customer lifecycle and customer value concept to identify churn candidates, reducing churn by 20% p.a.
- Implementation of an international best practice CRM campaign platform shared across 15% of all local campaigns.
- T-Mobile International, Head of Sales and Service Strategy (2004–2005): Initiated strategic change from product centric to market- and customer-insight centric organization.
- Global roll-out of customer life-stage segmentation in 100% of T-Mobile subsidiaries to optimize CRM campaigning.
- Development and implementation of premium customer strategy, delivering 30% higher ARPU.
- In-house Consulting Telekom, Management Consultant (2003–2004): Focus on strategic programs.
- Project management for Deutsche Telekom’s FIFA WM 2006 sponsorship.
- Brand equity measurement of “T”-brand and sub-brands.
Management Consultant
Deloitte Consulting GmbH
- Project manager in the TIMES practice with focus on sales and marketing and acquisition of consulting mandates.
- Identification of efficiencies in T-Mobile’s call centre (15% cost savings).
- Conduct of call centre benchmarking study in telco and finance industry.
- Efficiency assessment and cost cutting for Deutsche Telekom in corporate communication unit, delivering double-digit million-€ cost savings.
- Development of a business plan for an IPO and implementation of all commercial business processes for a Swiss mobile commerce start-up.
Robert Bosch GmbH
- Bosch Telekom GmbH, Area Sales Manager (1998–2000): Revenue responsibility >€15 million; leadership of 4 employees; key account management for network operators in IT, AT, CH, BeNeLux, GR, UK, ES, Turkey.
- Built up KAM for the Turkish network operator, driving revenue from €0 to >€15 million p.a. within 1.5 years.
- Achieved sales and revenue increases in key accounts up to 30%.
- International Management Trainee (1997–1998) in Frankfurt, Düsseldorf, Madrid, Stuttgart.
- Developed a sales calculation tool for outsourcing of telco equipment.
- Designed a marketing campaign for power drilling machines (Madrid).
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (26 years), Banking and Finance (12 years), Information Technology (9.5 years), Healthcare (8 years), Government and Administration (8 years), and Retail (8 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (22 years), Marketing (20 years), Product Development (10.5 years), Business Intelligence (10 years), Operations (10 years), and Information Technology (9 years).
Summary
- Independent Project Manager with strong track record in marketing, agile leadership, and digital transformation projects
- 20+ years executive experience across service providers, management consulting, consumer electronics, and tech start-ups
- Deep industry knowledge in B2B and B2C markets, primarily in telecommunications, e-commerce, SaaS and health tech.
- Proven ability to build strong industry relationships across diverse verticals
- Hands-on, results-driven leader with expertise in marketing, sales, IT and general management in dynamic, high-pressure environments
- Skilled in leading cross-functional teams, motivating people, and aligning stakeholders toward shared goals
Skills
- Ms Office
- Power Bi
- Spss
- Sas / Enterprise Miner & Integrated Marketing Manager
- Smartpls
- R
- Jira
- Confluence
Languages
Education
Excellence University of Bremen
PhD in Business / Marketing · Business / Marketing · Bremen, Germany · summa cum laude
Johann-Wolfgang-Goethe University Frankfurt
MBA · Marketing, Logistics · Frankfurt, Germany
German high school diploma · Bad Homburg, Germany
Profile
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