Recommended expert
Claudius (Dr.) Warwitz
Project Manager
Experience
Jan 2018 - Present
8 years 1 monthBonn, Germany
Project Manager
Freelance
- Project / interim management in digital/analytical marketing, IT, e-commerce.
- Latest: Product Owner IT migration. Leading full IT stack migration for a large European fix/mobile telco provider. >3 000 internal/external staff involved.
- Roll-out manager for a software company in the health industry (routers, card readers, operating systems for >12 000 medical practices and hospitals had to be changed). Ensuring volume and quality target achievement of two external roll-out partners (technical system integrators).
- Strategic customer service management for an e-commerce, B2C, physical goods company, supporting the international growth extension strategy.
- Customer insights management, campaign management and interim product management for a B2B ecommerce and payment company. Focus: demand generation / churn reduction / new feature development.
- Online-campaign management for Bitcoin mining (Interim CMO).
- Build-up an online shop and a marketplace concept for designer fashion.
- From-service-to-product strategy for an IT-service provider.
- Digital transformation workshops for cities and municipalities.
Jan 2018 - Feb 2020
2 years 2 monthsBonn, Germany
Associate Partner
Mentis Consulting
- Executive search services for mid-sized to large companies with focus on senior executives with digital background.
Jan 2017 - Dec 2017
1 yearDüsseldorf, Germany
VP Strategy and Marketing / Member of executive management board
VDI, Association of German Engineers
- Budget responsibility >€2 million, leadership of 15 employees.
- Development and implementation of the VDI digital strategy.
- Ideation, agile development, prototyping and launch of digital services.
- Steering of all initiatives of digital program VDI 2020 (introduction of a social network, marketing automation, knowledge management system).
Jan 2015 - Apr 2016
1 year 4 monthsBerlin, Germany
Chief Marketing Officer (Co-Founder)
predict.io
- International B2C roll-out and go-to-market.
- App product management, UX/UI.
- Communication strategy and channel marketing.
- Building up marketing department (up to 5 employees).
Jun 2013 - Nov 2015
2 years 6 monthsBremen, Germany
PhD Program
Excellence University of Bremen
- Research project on drivers and inhibitors of big data and location-based mobile advertising on the smartphone with the faculty of Innovative Brand Management (Dissertation grade: summa cum laude).
Oct 2003 - Dec 2013
10 years 3 monthsBonn, Germany
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Deutsche Telekom
- Headquarter / VP Benchmarking & Performance Management (2009–2013): Budget responsibility €3 million p.a.; leadership of OPEX, Capex and FTE benchmarking; management of external consulting teams (up to 20 FTE) and >1000 internal employees.
- Increase of Deutsche Telekom’s benchmarked cost base from 50% to 100% (€40 billion) by implementation of a harmonised benchmarking taxonomy.
- Revealing a €1 billion benchmarking cost gap over all business functions.
- Realisation of cost cutting measures delivering 15% OPEX savings (~€7 billion) between 2010 and 2013.
- Delivery of ambition level and cost potential including action areas for Telekom IT (applications management) in the three-digit million-€ level over three years.
- Board area Products & Innovations, VP Products & Innovation (2007–2009): Budget responsibility €0.5 million p.a.; leadership of 10 employees; speaker at conventions on customer loyalty.
- Revenue increase for global key products, improving iPhone customer segment up to 40%.
- Portfolio cleaning and complexity reduction of 20% of cost base.
- Group-wide introduction of customer insight methods (e.g. TRI*M).
- T-Mobile International, VP Marketing and Customer Insights (2005–2007): Leadership of data warehouse and market research departments (25 international employees).
- Introduction of customer lifecycle and customer value concept to identify churn candidates, reducing churn by 20% p.a.
- Implementation of an international best practice CRM campaign platform shared across 15% of all local campaigns.
- T-Mobile International, Head of Sales and Service Strategy (2004–2005): Initiated strategic change from product centric to market- and customer-insight centric organization.
- Global roll-out of customer life-stage segmentation in 100% of T-Mobile subsidiaries to optimize CRM campaigning.
- Development and implementation of premium customer strategy, delivering 30% higher ARPU.
- In-house Consulting Telekom, Management Consultant (2003–2004): Focus on strategic programs.
- Project management for Deutsche Telekom’s FIFA WM 2006 sponsorship.
- Brand equity measurement of “T”-brand and sub-brands.
Jan 2000 - Dec 2003
4 yearsFrankfurt, Germany
Management Consultant
Deloitte Consulting GmbH
- Project manager in the TIMES practice with focus on sales and marketing and acquisition of consulting mandates.
- Identification of efficiencies in T-Mobile’s call centre (15% cost savings).
- Conduct of call centre benchmarking study in telco and finance industry.
- Efficiency assessment and cost cutting for Deutsche Telekom in corporate communication unit, delivering double-digit million-€ cost savings.
- Development of a business plan for an IPO and implementation of all commercial business processes for a Swiss mobile commerce start-up.
Jan 1996 - Dec 2000
5 years Lorem ipsum dolor sit amet
Robert Bosch GmbH
- Bosch Telekom GmbH, Area Sales Manager (1998–2000): Revenue responsibility >€15 million; leadership of 4 employees; key account management for network operators in IT, AT, CH, BeNeLux, GR, UK, ES, Turkey.
- Built up KAM for the Turkish network operator, driving revenue from €0 to >€15 million p.a. within 1.5 years.
- Achieved sales and revenue increases in key accounts up to 30%.
- International Management Trainee (1997–1998) in Frankfurt, Düsseldorf, Madrid, Stuttgart.
- Developed a sales calculation tool for outsourcing of telco equipment.
- Designed a marketing campaign for power drilling machines (Madrid).
Summary
- Independent Project Manager with strong track record in marketing, agile leadership, and digital transformation projects
- 20+ years executive experience across service providers, management consulting, consumer electronics, and tech start-ups
- Deep industry knowledge in B2B and B2C markets, primarily in telecommunications, e-commerce, SaaS and health tech.
- Proven ability to build strong industry relationships across diverse verticals
- Hands-on, results-driven leader with expertise in marketing, sales, IT and general management in dynamic, high-pressure environments
- Skilled in leading cross-functional teams, motivating people, and aligning stakeholders toward shared goals
Skills
- Ms Office
- Power Bi
- Spss
- Sas / Enterprise Miner & Integrated Marketing Manager
- Smartpls
- R
- Jira
- Confluence
Languages
German
NativeEnglish
AdvancedSpanish
AdvancedFrench
ElementaryItalian
ElementaryEducation
Jun 2013 - Nov 2015
Excellence University of Bremen
PhD in Business / Marketing · Business / Marketing · Bremen, Germany · summa cum laude
Oct 1991 - Jun 1996
Johann-Wolfgang-Goethe University Frankfurt
MBA · Marketing, Logistics · Frankfurt, Germany
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German high school diploma · Bad Homburg, Germany
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