Crisis management in a digitalization project within a procurement project for a large automaker.
Inventory, multilateral alignment with stakeholders, identifying the way forward, reviewing contracts and initiating new ones, stabilizing the project team, further planning with the client and bidder consortium.
Rollout of digital application processes in healthcare to adopting federal states. Coordinating workshops, optimizing usage, agreeing on necessary changes, setting up technical procedures (SaaS), connecting specialist systems and payment systems.
Supporting legal frameworks (data processing agreement, reuse contract etc.).
Planning, directing and organizing various omnichannel projects in a captive banking environment. Managing implementation projects with different service providers, overall coordination and communication.
Integration/merger of an independent IT unit into the corporate structure of a large automaker. Supporting individual departments (legal, HR, IT, etc.), coordinating and overarching communication.
Product Owner Online Sales (05/2020 – 03/2021):
Implementing an online sales strategy for captive banking in automotive. Aligning stakeholders, managing the service provider, requirements management, project leadership.
Industries: Automotive banking
IT environment: Cloud, Confluence, IT architecture, Torque-ITS
Business environment: Aligning requirements with markets, developing and directing EU-wide online finance strategy. Topics: online, analytics, disclaimer, legal, profile, asset & finance product management, customer data handling, cloud, architecture
Project Manager Rollout POS (05/2020 – 07/2021):
Rollout of a point-of-sales system (Torque ITS) with credit check in a new automotive financing and leasing market. Planning, architecture, coordinating with provider and management.
Industries: Automotive banking
IT environment: Office, Confluence, IT architecture, Torque-ITS
Business environment: Planning POS introduction in a newly built IT landscape in the AT market. Integrating into existing CMS. Requirements analysis and management, process flow analysis, managing the provider, corporate alignment, gathering requirements of surrounding systems (SAP, DWH, risk, etc.), preparing possible RFI/RFPs
Merging two fundamentally different insurance groups and consolidating their marketing and sales processes, introducing SAS MA/MO/ID for NBA/NBO and optimizing campaign planning.
Digitalizing core processes at Telefonica Germany.
Digitalizing the loan application process in an automaker.
Supporting the business unit in various complex tasks. Organizing international workshops for requirements analysis for a new business model.
Goal: build a marketing platform for BMW Financial Services supporting multiple clients (content, car configurator, etc.) on multiple devices (mobile, desktop, tablet) and all backends (dealer frontends, calculators, etc.) in all markets. Building a team under UCP (Universal Car Configurator Platform), creating backlog, aligning business requirements and syncing with multiple client projects (USP, H5VC, etc.).
Representing the business unit for the BMW Global FS project. Coordinating requirements, aligning with international markets, channeling requirements into the agile (off- & onshore) team of the service provider, creating and adhering to project plans, advising on process handling for delivery, testing, rollout, cut-over, operations, restart/setup after delays and trust issues with the provider.
Clarifying multiple business requirements, both strategic and local market. Optimizing rollout capability of BMW Digital FS. Business support for a new internet calculator BMW Global FS for new markets. Requirements analysis, coordination and business management of the provider for implementation.
Coordinating business requirements for integrating BMW Bank into the BMW.Digital project. Continuing requirements for multi-market rollout. Supporting/coaching the BMW Bank “Global” project for a central calculation core for various markets.
Leading a project team and running SCRUM sprints as Product Owner.
Coordinating business requirements for the vehicle configurator part of the BMW website. Structuring backlog and analyzing requirements and implementation options within processes and backend systems. Optimizing business and technical processes and restructuring product data supply for optimized configurator and website display.
Developing a new BMW Bank link for systematic online financing calculator integration in the configuration process. Defect / rollout / cut-over management to go-live.
Leading a project team and running SCRUM sprints as Product Owner.
BMWnext overall project replaces all BMW.xx websites worldwide with a unified platform, new WCMS and vehicle configurator. Also implements a complex personalization strategy and single sign-on by connecting new services.
Focus: part of IT design team mediating between business demands (marketing) and technical implementation (IT build/run). Running workshops to clarify multilateral requirements, supporting/coordinating external providers on business/IT concepts.
Switching to SCRUM, running SCRUM sprints as Product Owner.
Rollout management (new vehicle configurator version for MINI and BMW in 10 markets):
Deploying new configurator across 10 European markets. Planning, coordinating and aligning with local contacts. Overseeing multiple software providers, creating test plans and monitoring test progress. Defect management, production readiness and execution.
Industries: Automotive
IT environment: XML, Oracle, Remedy, HP Quality Center, Office
Business environment: Coordinating multinational rollout of complex software with direct customer view and aligning with marketing/IT in markets and HQ.
Strategy consulting / consulting (eCommerce platform extensions incl. vehicle configurator):
Building strategy with sales, defining new features or process enhancements to speed marketing activities. Managing providers from design through build and run. Setting up and monitoring change management process.
Industries: Automotive
IT environment: XML, Oracle, Remedy, HP Quality Center, Office
Business environment: Sales & marketing, online presence, complex configurator, integrating various business sources into unified delivery processes
Consulting (new dealer frontend for BMW FS, 10/08–04/09):
Developing training concept, planning and managing manual creation and market training prep. Planning and executing tests for print documents.
Aligning and introducing integrated user-management per BMW data center rules (S-Gate, SiteMinder). Coordinating providers and verifying offers and implementation.
Industries: Automotive, banking
IT environment: XML, XPath, J2EE, HP/Mercury Quality Center, SiteMinder
Business environment: Financial products (definition, flexibility), calculation cores, country specifics, application and offer design, user management
Consulting (business concept for new BMW configurator eCom Next, 08/08–04/09):
Supporting and reviewing business concept, adding FS-relevant elements, mediating details between units, providers and team.
Industries: Automotive, banking
Business environment: Vehicle configurator, feasibility, financial products, calculation cores, country specifics
Consulting and rollout management (integrating eCom configurator with new dealer frontend, 10/08–04/09):
Planning and strategy for redesigning interface between BMW B-C car configurator and new dealer frontend based on new core (msg.pm). Coordinating rollout projects, providers and markets.
Building test strategy and pilot rollout in three markets. Aligning and mediating between project goals.
Industries: Automotive, banking
IT environment: Project, Doors, J2EE, Oracle, HP/Mercury Quality Center
Business environment: Vehicle configurator, feasibility, financial products, calculation cores, country specifics
Leading project management for building the B-C platform (up2drive) of BMW FS. Rolling out in two countries (France, Italy), coordinating suppliers, workshops, budgeting and responsibility, migrating BEA8 to BEA10 cluster, connecting and switching to central core (msg.pm).
Designing and developing a BMW Bank remarketing solution. Workflow-based J2EE app dynamically connecting providers for optimized end-to-end process from default contract to logistics and sales strategy and settlement.
Integrating internal bank systems, coordinating external providers.
Supporting business unit, selecting and coordinating IT provider as interface between business and IT.
Rollout of BMW Bank online finance calculator in two markets (France/Italy). Planning, coordinating and aligning >5 subcontractors from various European countries. Planning and executing tests from integration to business acceptance.
Extending functionality for complex finance models in Europe. Business and technical alignment with contacts for base system (car configurator) at BMW AG.
Setting up automated testing via Mercury QC and MQTP. Planning and writing black-box tests in complex Java, ActiveX and .NET environment. Creating pragmatic guide for automated tests in configurator/calculator context.
Reorienting project, reviewing and re-estimating.
Revising architecture model (J2EE, BEA, Oracle, FileNet, DB2, IMS-DB). Introducing uniform size framework and stable estimate classes. Using COCOMO II for valid estimates under complex conditions. Presenting portfolio to executives for scope and complexity reduction.
Technology consulting, supporting and organizing expert estimates.
Client: Bausparkasse Schwäbisch Hall / VR kreditwerk AG
Project management connecting peripheral systems to new building society system. Business and technical coordination. Integrating and managing internal and external deliveries. Analyzing requirements, aligning with departments, building tools (generators), integrating into J2EE-BEA host, shifting from waterfall to iterative model, extending guidelines, managing QA and test environment including delivery and rollout.
Initiating projects in enterprise data warehouse, data manager – data hub, process-driven rule-based interfaces for online sales, architecture extensions J2EE-OrbX-DB2-ORACLE.
Team size ~35, total project ~180.
Client: Bram Luxembourg
Overview from concept to rollout. Business consulting on marketing methods and required IT (J2EE on Oracle). Gathering, validating and consolidating requirements, creating hosting concepts, coordinating suppliers (POS systems, lettershop), process modeling and detailed concept. Training call center and admin staff. Ongoing support and enhancements.
Client: VIP Gourmet Club Vienna / ECC Publico Vienna
Implementing COUPER loyalty solution as club management platform (Oracle-J2EE) for lobby marketing firm. Gathering requirements closely with client. Defining and aligning interfaces with partners (T-Mobile, ERSTE Bank Austria). Connecting mobile devices for remote voting.
Setting interfaces and workflows. Training and system commissioning.
Client: DG Verlag Wiesbaden
Full design and modeling of member benefits program for credit unions. Implementing COUPER loyalty program (Oracle-J2EE) with external system integration and CMS introduction.
Defining interfaces and workflows. Coordinating subcontractors (CMS, design) and hosting provider (NTT/verio).
Client: Weltbild plus, Augsburg
Building/redesigning enterprise data warehouse with reporting and master data management (Java). Integrating and reengineering DB2 platform into internet reporting strategy with simple, high-performance, secure Citrix access. Specifying business requirements with international department.
Specifying diverse technical solution options.
Client: EBV AG / Avnet Inc.
Analysis, study and migration plan from proprietary HP environment to modern open client/server solution.
Building migration concept with business and IT alignment. Selecting future system architecture, hardware platform and technical implementation. Preparing and presenting solutions and project approach to US parent company.
Client: WWK Versicherung Munich
Project VORAN – introducing new core system.
Technical and organizational consulting on study for selecting standard product for core management. Moderating workshops, supporting project management and defining evaluation approach. Business process analysis consulting and defining project approach. Building migration concept with business and IT alignment.
Building an eBusiness department.
Introducing process modeling tools with central integration and documentation repository. Optimizing processes, moderating strategic workshops, realigning project goals and coaching project managers.
Establishing enterprise-wide architecture based on Oracle and J2EE.
Managing over 25 staff.
Client: HypoVereinsbank Munich, HVB Systems
Relaunch of entire online presence.
Clear display of bank’s services.
Taking over project leadership in critical phase. Team size over 40. Reviewing architecture (J2EE/BEA/Oracle). Total project over 100.
Client: wwnet, Munich
Marketplace for IC parts sales: concept for startup.
Implementing consignment or liquidation of IC inventory on internet. System integrates full inventory, special ERP, complex pricing and billing logic.
Conducting interviews and workshops for specs. Building process model with hierarchy. Matching model to relational data model and creating quality reports.
Client: core&more, Starnberg
Active Points 2: design, development and implementation of incentive system for ASP provider.
Platform for custom loyalty solutions like cards or online bonus.
Creating rough design. Redesign (BPR) of legacy system.
Client: sd&m Munich, Daimler-Chrysler Stuttgart
Supporting framework architecture: designing Java GUI framework. Providing documentation and training for client. Workshops and training on Java, architecture and distributed systems.
Client: Credigy AG
Value portal: developing bonus program app for startup using Oracle8i, Apache, Tomcat, WebDB and JSP/Servlet tech. Usable for online and offline goods.
Client: IBEX AG, Augsburg
Internet portal with free-PC rental concept. Renting PCs including ISP via portal. User profile data logged in central data warehouse for loyalty and 1:1 marketing.
Client: Beta-Research GmbH
Reengineering of application system for managing a pay-TV company.
Client: Siemens AG, Munich
Supplier evaluation system: design and implementation of intranet system for supplier ratings in procurement of international high-tech firm.
Client: Siemens AG, Munich
Stored Application Browser: building repository-driven interface under Oracle8.0 and C++/Java.
Client: Giesecke & Devrient AG, Munich
IPS: interactive personalization system managing ID card personalization in central Oracle DB.
Analyzing, designing and implementing control system under Windows NT with Oracle7.2, Designer/2000, SQLForms4.5. Extending to control systems; applying Unicode; porting SQLForms4.5 to C++ MFC; performance analysis; optimizing C++ access layer; introducing C++ CASE (UML).
SAP Basis: installing SAP R/3 V2.1 with Oracle7 on SUN Solaris 2.3 then 2.4.
Base installation and maintenance of R/3 V2.1 on Solaris2.4 (SPARC).
Client: Siemens AG, Munich
Hierarchy module: universal tool for hierarchical visualization of data from any source with interactivity.
Extending standard functionality of C/S dev tool on Windows for hierarchy display. Developing utility libraries in C on Windows3.11.
Client: SNI, Paderborn
OML porting: designing and implementing process management environment from object DB to relational DB.
Recreating object access layer with Oracle embedded SQL on Solaris2.x. Database design and performance analysis.
Client: SBS Munich, German Patent Office Berlin
Developing order capture system as C/S app. Server: HP-UX Oracle7.2; client WFW3.11 with OracleForms4.0.
Designing and building user exits (embedded SQL with C) for SQL*Forms4.0 to connect archiving to UNIX Oracle7.
Client: SNI Paderborn
Electronics industry: corporate reporting.
Developing C/S apps for company-wide reporting system.
Marital status Married, no children
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