Project Manager

Crisis management in a digitization project for a procurement program at a major automotive company.

Status review, multilateral coordination with stakeholders, identifying the way forward, reviewing contracts and initiating new ones, stabilizing the project team, further planning with the client and the bidding consortium.

• Project: ORCA/myTools
• Industries: Automotive, IT supplier
• IT environment: Office, Jira, Confluence
• Technical environment: Software for inventorying machine tools, integration into the company's procurement process, orchestration of the initial inventory, support for various processes for capturing, identifying, assigning, and storing tools (>150) worldwide, coordination with asset accounting and tax

Planning, direction, and organization of various omnichannel projects in a captive banking environment. Managing implementation projects with different service providers, cross-functional coordination and communication.

• Project: Digitization projects
• Industries: Banking, automotive, consulting
• IT environment: Cloud, Office
• Technical environment: Managing and executing eCommerce projects in the banking sector. Frontend strategy with the introduction of a new backend (CMS). Migration and integration. Strategic planning, setting up and monitoring requirements management, establishing and stabilizing the (business) architecture, managing multiple service providers and reporting to stakeholders (C-level)

• Product Owner Online Sales (05/2020 – 03/2021):

• Implementation of an online sales strategy for a captive banking service in the automotive sector. Aligning stakeholders, managing the service provider, requirements management, project leadership.

• Industries: Automotive banking

• IT environment: Cloud, Confluence, IT architecture, Torque-ITS

• Technical environment: Aligning requirements with each market, developing and directing the EU-wide online strategy for online finance, topics: online, analytics, disclaimer, legal, professional, asset & finance product management, customer data handling, cloud, architecture

• Rollout POS Project Manager (05/2020 – 07/2021):

• Rollout of a point-of-sales system (Torque ITS) with credit check in a new market for automotive financing and leasing.

• Planning, architecture, coordination with the service provider and management.

• Industries: Automotive banking

• IT environment: Office, Confluence, IT architecture, Torque-ITS

• Technical environment: Planning the introduction of a POS system in a newly built IT landscape in the AT market. Integration into the existing CMS system. Requirements analysis and management, process flow analysis, managing the service provider, coordination within the group, identifying requirements of surrounding systems (SAP, DWH, risk, etc.), preparing possible RFI/RFPs

Digitization of the core processes of Telefonica Germany.

• Project: Digital Transformation
• Industries: Telecommunications
• IT environment: Jira, Confluence, Office, Waterfall and Agile approach
• Functional environment: Consulting and actively supporting the program management up to board level, actively shaping delivery and testing processes and ensuring quality requirements, monitoring through milestone tracking and workshops.

Supporting the business unit with various complex tasks. Organizing international workshops for the requirements analysis of a new business model.

• Industries: Financial Services, Automotive
• IT environment: Office, Project
• Functional environment: Marketplace for C2C or B2C transactions including procurement, logistics and customer analytics. Creating functional concepts for various extensions on a central web interface including dynamic calculation of recurring charges for the user.

Represented the business unit in all matters related to the BMW Global FS project. Coordinated requirements, aligned with international markets, channeled requirements into the agile (offshore & inshore) team of the service provider, created and followed project plans, advised on approaches for processing, testing, rollout, cut-over, operations, restart/setup after major delays and a broken trust relationship with the vendor.

• Project: BMW Global FS Calculator
• Industries: Financial Services, Automotive
• IT Environment: Office, JSF, JAVA, ORACLE, Glassfish, HP Quality Center, SharePoint
• Business Environment: Aligned with various business units of Financial Services. Coordinated/de-escalation/mediation between the service provider and multiple BMW FS departments, reoriented the project

Coordinated business requirements for integrating BMW Bank into the BMW.Digital project. Continued requirements for multimarket rollout. Supported/coached the BMW Bank "Global" project for a central calculation engine for various markets.

Led a project team and ran SCRUM sprints as the product owner.

• Project: BMW.Digital
• Industries: Automotive, Financial Services
• IT Environment: JSF, JAVA, ORACLE, Glassfish, HP Quality Center, SharePoint
• Business Environment: Aligned with the marketing & sales and financial services departments. Consolidated requirements from central and regional business units (markets). Responsible for representing requirements of individual business units (business: Financial Services) in the project

BMWnext as the overall project involves replacing all BMW.xx websites worldwide with a unified platform featuring a new WCMS and a new vehicle configurator. In addition, a complex personalization strategy and a single sign-on strategy through the integration of new services are being pursued.

Focus: part of the IT design team that mediates between business requirements (marketing department) and technical implementation (IT build/run). Conducted workshops to clarify multilateral requirements from different subareas, supported/coordinated external service providers in creating business/IT concepts.

Converted the project to a SCRUM approach, ran SCRUM sprints as the product owner.

• Project: Relaunch of the entire BMW internet website including integration of all backend systems and car configurator worldwide
• Industries: Automotive
• IT Environment: JSF, JAVA, Flash, ORACLE, Glassfish
• Business Environment: Aligned with the marketing & sales department. Consolidated requirements from central and regional business units (markets). Responsible for representing requirements of individual business units (business: Financial Services, MINI) in the project

• Strategy consulting / Consulting (implementation of a new dealer front-end system for BMW Financial Services, 10/08 – 04/09):**

• Setting up the training concept, planning and managing the creation of manuals in combination with the training preparations for the respective markets. Planning and execution of the tests regarding print documents.

• Alignment and introduction of an integrated user management process within the BMW AG data center guidelines (S-Gate, Siteminder). Coordination of service providers and alignment of the respective offers and their implementation for subject-matter correctness.

• Industries: Automotive industry, Banking

• IT environment: XML, XPATH, J2EE, HP/Mercury Quality Center, Siteminder

• Functional environment: Financial products (definition, customization), back-end systems, country-specific requirements, application and offer design, user management

• Strategy consulting / Consulting (functional concept phase of the new BMW AG vehicle configurator (eCom Next), 08/08 – 04/09):**

• Supporting and reviewing the functional concept for the new BMW vehicle configurator. Contributing BMW FS relevant components, driving detailed discussions between departments, service providers, and the project team.

• Industries: Automotive industry, Banking

• Functional environment: Vehicle configurator, feasibility, financial products (definition, customization), back-end systems, country-specific requirements

• Strategy consulting and rollout management (connecting the BMW AG vehicle configurator (eCom) to the new dealer front-end system, 10/08 – 04/09):**

• Planning and strategy for redesigning the interface between the BMW AG B-C Car Configurator and the new dealer front-end system based on the new calculation engine (msg.pm). Coordination among the individual rollout projects, the involved service providers, and the affected markets.

• Establishing an appropriate test strategy and rollout in three pilot markets. Alignment and mediation between the different target corridors of the respective implementation projects.

• Industries: Automotive industry, Banking

• IT environment: MS Project, DOORS, J2EE, Oracle, HP/Mercury Quality Center

• Functional environment: Vehicle configurator, feasibility, financial products (definition, customization), calculation engines, country-specific requirements.

Design and development of an in-house remarketing solution for BMW Bank. Workflow-based J2EE application with dynamic integration of various service providers to optimize the overall process starting from the non-performing contract in receivables management through the entire logistics and supply chain to the optimized marketing strategy and billing.

Integration of multiple internal bank systems, coordination of various external providers.

Support of the business unit, selection of an appropriate IT service provider, coordination of the IT service provider as an interface function between the executing business unit and the implementing IT provider.

• Project: Automotive Remarketing Platform
• Industries: Automotive industry, Banking
• IT environment: J2EE, MS Project, Oracle, SQL, Mercury Quality Center, Mercury Quick Test Pro

Realignment of the project, review and reestimation.

Redesign of the architecture model (J2EE, BEA, Oracle, FileNet, DB2, IMS-DB). Responsible for introducing a unified estimation framework and stable estimate classes. Use of CoCoMo II for valid estimates considering complex conditions. Presentation of portfolios to the board to reduce scope and complexity.

Technology consulting, support and organization of expert estimates.

• Project: Reengineering and migration of a home savings system

Client: Bram Luxemburg (Luxembourg)

Overall view from design to system rollout.

Business consulting for the marketing methods to be used and the necessary IT systems (J2EE solution on Oracle) for operating such a solution. Gathering requirements with quality checks and consolidation, creating hosting concepts, coordinating connected suppliers (cash register systems, lettershop etc.), process modeling and detailed design. Training the call center and administrative staff. Ongoing support and further development.

• Project: Implementation of a customer card with a bonus solution for a Luxembourg retail company

Client: DG Verlag Publishing Group Wiesbaden (Wiesbaden, Germany)

Complete concept and modeling of a member value-added program for cooperative and Raiffeisen banks. Implementation of the loyalty program COUPER (Oracle-J2EE) with integration to external systems and introduction of an associated CMS.

Definition of interfaces (Oracle) and various workflows. Coordination of subcontractors (CMS, design) and hosting providers (NTT/Verio).

Client: EBV AG / Avnet Inc.

Analysis, study, and roadmap for migration from a proprietary HP application landscape to a modern, open client/server solution.

Development of a migration concept with alignment between business and IT departments. Selection and decision support for the future system architecture, hardware platform, and technical implementation. Preparation and presentation of the solutions and project approach to the American parent company.

Establishment of an eBusiness department.

Introduction of process modeling tools with a central integration and documentation repository. Optimization of workflows, moderation of workshops on strategic direction, realignment of project goals, and coaching of individual project managers in projects.

Establishment of an enterprise-wide architecture based on Oracle and J2EE.

Personnel responsibility for more than 25 employees.

Client: wwnet, Munich (Munich, Germany)

Marketplace for distributing IC components: designing a marketplace for a startup company.

Implementation of consignment sales and clearance of IC inventory on an internet system. This system integrates complete warehouse management, a specialized ERP system, and implements complex billing and pricing logic.

Conducted interviews and workshops to develop the specification. Built the entire process model with a functional hierarchy. Aligned the process model with the relational data model and produced the corresponding quality reports.

Client: sd&m Munich, Daimler-Chrysler AG Stuttgart (Munich, Germany and Stuttgart, Germany)

Support for a framework architecture: assisted in designing a GUI framework in Java.

In addition to design support, provided extended documentation and conducted training for the client.

Advised on creating a Java framework for a major client. Provided support through workshops and training in Java, architecture, and distributed systems.

Client: IBEX AG, Augsburg (Augsburg, Germany)

Internet portal with a free PC rental concept. Renting PCs including ISP access through a portal. User profile data is logged and analyzed in a central data warehouse and used for customer retention measures and one-to-one marketing campaigns.

Client: Siemens AG, Munich (Munich, Germany)

Supplier evaluation system: design, concept and implementation of an intranet-based system for evaluating suppliers in the procurement division of an international high-tech corporation.

Client: Giesecke und Devrient AG, Munich (Munich, Germany)

IPS: Interactive personalization system, control and management of a personalization system for ID cards in a central Oracle database.

Analysis, design and implementation of a system for controlling personalization systems (with laser units) under Windows NT with ORACLE V7.2, Designer/2000, SQL-Forms 4.5.

Extension of the system for controlling personalization systems; use of UNICODE, porting of SQL-Forms 4.5 to C++ applications (MFC), performance analysis, optimization of the C++ access layer; introduction of C++ CASE technology (UML notation).

• Activities: application programming, CASE consulting, database administration, data modeling, design, design and implementation of client/server applications, design and implementation of network projects, methods consulting, technical project management
• Skills: C++ with MFC, Oracle Designer/2000, Oracle Enterprise Manager, Oracle RDBMS V7, Oracle SQL*Net V2, SCSI / IDE disk systems, TCP/IP, Together C++, Windows NT

Client: Siemens AG, Munich (Munich, Germany)

Hierarchy module: Universal tool for hierarchical visualization of any data structure from any data source with interaction options.

Expanded the standard functionality of a client/server development tool on MS-Windows for displaying hierarchical data structures. Supported development of utility libraries in C under Windows 3.11.

• Skills: C

Client: SBS Munich, German Patent Office Berlin (Munich, Germany and Berlin, Germany)

German central authority in the field of industrial property rights: Created an order entry system as a client/server application. Used an HP-UX with ORACLE Version 7.2 as database server and WFW3.11 with ORACLE Forms 4.0 as client.

Designed and implemented user exits (Embedded SQL with C) for SQL*FORMS 4.0 to connect archiving systems to UNIX servers with ORACLE V7.

• Activities: Application programming, design and implementation of network projects, software engineering
• Skills: C, Oracle Designer/2000, Oracle SQL*Net V2