Crisis management in a digitalization project within a procurement project for a major automotive manufacturer.
Inventory assessment, multilateral coordination with stakeholders, identification of the way forward, reviewing assignments and initiating new ones, stabilizing the project team, further planning with the client and bidding consortium.
Rollout of digital application workflows in the healthcare sector to adopting federal states. Coordinating workshops, optimizing deployment, agreeing necessary changes, setting up technical procedures (SaaS), connecting specialized systems and payment systems.
Supporting legal framework conditions (AVV, reuse agreements, etc.).
Planning, alignment and organization of various omnichannel projects in a captive banking environment. Managing implementation projects with different service providers, cross-coordination and communication.
Integration/merger of an independent IT unit into the corporate environment of a major automotive group. Supporting individual departments (legal, HR, IT, etc.), coordinating and overarching communication.
Product Owner Online Sales (05/2020 – 03/2021):
Introduction of an online sales strategy for captive banking in automotive. Stakeholder alignment, vendor management, requirements management, project leadership.
Industries: Automotive banking
IT environment: Cloud, Confluence, IT architecture, Torque-ITS
Domain: Aligning requirements with markets, developing and steering EU-wide online strategy for online finance, areas: online, analytics, disclaimer, legal, professional, asset & finance product management, customer data handling, cloud, architecture
Project Manager POS Rollout (05/2020 – 07/2021):
Rollout of a point-of-sales system (Torque ITS) with credit check in a new market for automotive financing and leasing.
Planning, architecture, coordination with the vendor and management.
Industries: Automotive banking
IT environment: Office, Confluence, IT architecture, Torque-ITS
Domain: Planning the introduction of a POS system in a newly built IT landscape in AT market. Integration into existing CMS. Requirements analysis and management, process flow analysis, vendor management, corporate coordination, defining requirements of surrounding systems (SAP, DWH, risk etc.), preparing possible RFI/RFPs.
Merge of two fundamentally different insurance corporations and consolidation of their marketing and sales processes, introduction of SAS MA/MO/ID for NBA/NBO and campaign plan optimization.
Digitalization of core processes at Telefonica Germany.
Digitization of the credit application workflow in an automotive group.
Supporting the department with various complex tasks. Conducting international workshops for requirements analysis for a new business model.
Goal: Set up a marketing platform for BMW Financial Services supporting multiple clients (content, car-configurator etc.) on multiple devices (mobile, desktop, tablet) for all backends (dealer frontends, calculators, etc.) in all markets. Build a team under UCP (Universal Car Configurator Platform), build backlog, align requirements and synchronize with multiple client projects (USP, H5VC etc.).
Representing the department in all matters regarding the BMW Global FS project. Coordinating requirements, aligning with international markets, channeling requirements into the agile (offshore & onshore) vendor team, creating and enforcing project plans, advising on execution, testing, rollout, cut-over, operations, restart/rebuild after delays and broken trust with vendor.
Clarification of multiple business requirements, strategic and market-local. Optimizing roll-out capability of BMW Digital FS. Business support of a new internet calculator BMW Global FS for new markets. Requirements analysis and coordination and business steering of the vendor for implementation.
Coordinating business requirements for integrating BMW Bank into the BMW.Digital project. Continuing requirements for multimarket rollout. Supporting/coaching the BMW Bank “Global” project for a central calculation core for various markets.
Leading a project team and conducting SCRUM sprints as Product Owner.
Coordinating business requirements for the vehicle configurator part of the BMW website. Structuring (backlog) and analyzing requirements and implementation options within available processes and technical backend systems. Optimizing business and technical processes and restructuring product data supply for optimal configurator and website display.
Developing a new integration of BMW Bank for systematic online financing calculator within the configuration process. Defect/rollout/cut-over management to go-live.
Leading a project team and conducting SCRUM sprints as Product Owner.
BMWnext overall project replaces all BMW.xx websites worldwide with a unified platform including new WCMS and new vehicle configurator. Also implementing complex personalization strategy and SSO via new service integrations.
Focus: part of IT design team mediating between business requirements (marketing) and technical implementation (IT build/run). Conducting workshops to clarify multilateral requirements from various subareas, supporting/coordinating external vendors in creating business/IT concepts.
Switching the project to SCRUM, conducting SCRUM sprints as Product Owner.
Rollout management (rollout of new vehicle configurator version for MINI and BMW in 10 markets):
Deploying the new configurator in 10 European markets. Planning, coordination and alignment with local contacts. Monitoring multiple software vendors for delivery and implementation, creating test plans and tracking test progress. Defect management and monitoring, production preparation and execution.
Industries: Automotive
IT environment: XML, ORACLE, Remedy, HP Quality Center, Office
Domain: Coordinating a multinational rollout of a complex software system with direct customer interface and coordination with multiple divisions (marketing/IT) in markets and HQ.
Strategy consulting / consulting (expansions of existing eCommerce platform including vehicle configurator):
Building strategy in coordination with sales area, supporting definition of new functionalities or expanding existing processes to optimize and accelerate marketing activities. Coordinating vendors from design to build and run. Setting up and monitoring change management process.
Industries: Automotive
IT environment: XML, ORACLE, Remedy, HP Quality Center, Office
Domain: Sales & marketing, internet presence, complex configurator for automotive, integration of diverse domain sources for unified supply processes.
Strategy consulting / consulting (introduction of new dealer frontend system for BMW Financial Services, 10/08 – 04/09):
Establishing training concept, planning and managing manual creation in combination with market-specific training preparations. Planning and conducting tests for print documents.
Aligning and introducing integrated user management within BMW AG datacenter guidelines (S-Gate, Siteminder). Coordinating vendors and aligning offers and implementations for domain accuracy.
Industries: Automotive, banking
IT environment: XML, XPATH, J2EE, HP/Mercury Quality Center, Siteminder
Domain: Financial products (definition, flexibilization), calculation cores, country-specific nuances, application and offer design, user management
Strategy consulting / consulting (business concept phase of new BMW configurator eCom Next, 08/08 – 04/09):
Supporting and reviewing business concept for new BMW configurator. Incorporating BMW FS relevant elements, driving detailed clarifications between business areas, vendors and project team.
Industries: Automotive, banking
Domain: Vehicle configurator, feasibility, financial products (definition, flexibilization), calculation cores, country-specific nuances
Strategy consulting and rollout management (connecting BMW configurator eCom to new dealer frontend system, 10/08 – 04/09):
Planning and strategy for redesigning interface between BMW B-C car configurator and new dealer frontend system based on new calculation core (msg.pm). Coordinating rollout projects, vendors and markets.
Establishing test strategy and rollout in three pilot markets. Aligning and mediating between project goals of various stakeholders.
Industries: Automotive, banking
IT environment: Project, Doors, J2EE, Oracle, HP/Mercury Quality Center
Domain: Vehicle configurator, feasibility, financial products (definition, flexibilization), calculation cores, country-specific nuances.
Leadership/project management for building the B-C platform (up2drive) of BMW Financial Services. Rollout for two countries (France and Italy), coordinating suppliers, conducting workshops, budget planning and responsibility, migrating from BEA 8 to BEA 10 (cluster), integration and switch to a central calculation core (msg.pm).
Concept and development of BMW Bank’s own remarketing solution. Workflow-based J2EE application with dynamic integration of various vendors for optimized end-to-end process from non-performing contract in receivables management through logistics and supply chain to optimized remarketing strategy and billing.
Integration of multiple internal banking systems, coordination of various external providers.
Managing the business department, selecting an IT vendor, coordinating the vendor as interface between business and IT vendor.
Rollout of the internet finance calculator of BMW Bank for two markets (France / Italy). Planning, coordination and alignment with >5 subcontractors from various European countries. Planning and conducting tests from initial integration to business acceptance.
Extending existing functionality with more complex financing models abroad. Both business and technical coordination with base system contacts (car configurator) on BMW AG side.
Setting up complex automated testing using Mercury Quality Center and Mercury QuickTest Pro. Planning and creating black-box tests in a complex Java, ActiveX and .NET environment. Developing a pragmatic guide for effective automated testing in configurator/calculator environments.
Realignment of project, review and re-estimation.
Overhaul of architecture model (J2EE, BEA, Oracle, Filenet, DB2, IMS-DB). Responsible for introducing uniform sizing and stable estimation classes. Using COCOMO II for valid estimation under complex conditions. Presenting portfolios to board level for scope and complexity reduction.
Technology consulting, supporting and organizing expert estimates.
Client: Bausparkasse Schwäbisch Hall / VR kreditwerk AG
Project management responsible for integrating peripheral systems into the new building society system. Business and technical coordination. Integration and management of internal and external deliveries (business and technical). Requirements analysis, alignment with departments, building tools (generators), integration into overall architecture (J2EE-BEA-host), shifting from waterfall to iterative approach, extending process guidelines, managing QS and test environment, delivery and introduction.
Initiating further projects (enterprise data warehouse, data hub, process-oriented rule-based interfaces for online sales integration, architecture extensions J2EE-ORBx-DB2-Oracle).
Team size ~35, total project >180.
Client: Bram Luxembourg (Luxembourg)
End-to-end from concept to rollout.
Business consulting for marketing methods and required IT systems (J2EE on Oracle) for such solution operation. Requirements gathering with QA and consolidation, hosting concepts, coordinating connected suppliers (POS systems, lettershop etc.), process modeling and detailed concept. Training call center and administrative staff. Ongoing support and further development.
Client: VIP Gourmet Club Vienna / ECC Publico Vienna (Vienna, Austria)
Implementation of COUPER club management platform (Oracle-J2EE) for lobby marketing company. Gathering requirements in close coordination with client. Defining and aligning various interfaces with partners (T-Mobile, Erste Bank Austria). Connecting mobile devices for remote voting.
Defining interfaces and workflows. Training and system commissioning.
Client: DG Verlag Group Wiesbaden (Wiesbaden, Germany)
Full concept and modeling of membership benefits program for cooperative banks. Introduction of COUPER loyalty program (Oracle-J2EE) with integration to external systems and connected CMS.
Defining interfaces (Oracle) and workflows. Coordinating subcontractors (CMS, design) and hosting provider (NTT/Verio).
Client: Weltbild plus Group Augsburg (Augsburg, Germany)
Building/redesigning enterprise data warehouse with own reporting and master data management (Java). Integrating and reengineering existing DB2 platform into internet reporting strategy with secure terminal services (Citrix) access. Specifying new business requirements in coordination with international department. Specifying various technical solutions.
Client: EBV AG / Avnet Inc.
Analysis, study and roadmap for migration from proprietary HP system landscape to modern open client/server solution.
Developing migration concept with business-IT alignment. Selection and decision preparation of system architecture, hardware platform and technical implementation. Preparing and presenting solutions and approach to US parent company.
Client: WWK Versicherung Munich (Munich, Germany)
Project VORAN – introduction of new core system.
Technical and organizational consulting for study setup and evaluation on selecting standard product for core management. Moderating workshops, supporting project management and defining evaluation procedure. Business process analysis consulting and defining project approach. Building migration concept with business-IT alignment.
Building an eBusiness department.
Introducing process modeling tools with central integration and documentation repository. Optimizing processes, moderating workshops for strategic alignment, realigning project goals and coaching individual project managers.
Establishing enterprise architecture based on Oracle and J2EE.
Personnel responsibility for >25 employees.
Client: HypoVereinsbank Munich, HVB Systems (Munich, Germany)
Relaunch of entire online presence.
Transparent presentation of bank’s service spectrum online.
Taking over project management in critical introduction phase. Team >40. Reviewing architecture (J2EE/BEA/Oracle). Total project >100.
Client: wwnet, Munich (Munich, Germany)
Marketplace for IC components: concept for startup.
Implementing commission sales or stock clearance of IC inventories on an internet system. Integrating complete warehouse, ERP system and implementing complex billing and pricing logic.
Conducting interviews and workshops for specification. Building full process model with functional hierarchy. Reconciling process model with relational data model and creating quality reports.
Client: core&more, Starnberg (Starnberg, Germany)
Active Points 2: concept, development and implementation of incentive system for ASP provider.
Platform for custom customer loyalty solutions like cards or online bonus systems.
Creating high-level concept. Redesign (BPR) of legacy system.
Client: sd&m Munich, Daimler-Chrysler AG Stuttgart (Munich, Germany and Stuttgart, Germany)
Support for framework architecture: design support for Java GUI framework.
Beyond design support, delivering documentation and training to client.
Consulting on creation of Java framework for major customer. Supporting with workshops and training in Java, architecture and distributed systems.
Client: Credigy AG
Value portal: developing application for bonus programs for startup on Oracle 8i, Apache, Tomcat, WebDB and JSP/JServlet tech. Bonus program usable for online (eCommerce) and offline (retail) goods.
Client: IBEX AG, Augsburg (Augsburg, Germany)
Internet portal with free PC rental concept. Renting PCs including ISP via portal. Storing and analyzing user profiles in a central data warehouse for loyalty and 1:1 marketing.
Client: Beta-Research GmbH, Unterföhring (Unterföhring, Germany)
Reengineering of an application system for comprehensive management of a pay-TV company.
Client: Siemens AG, Munich (Munich, Germany)
Supplier evaluation system: design, concept and implementation of intranet-based supplier rating system for procurement at an international high-tech corporation.
Client: Siemens AG, Munich (Munich, Germany)
Stored Application Browser: creating repository-driven UI under Oracle 8.0 and C++/Java.
Client: Giesecke & Devrient AG, Munich (Munich, Germany)
IPS: Interactive personalization system for ID card personalization control and management in central Oracle database.
Analysis, design and implementation of system controlling personalization equipment under Windows NT with Oracle 7.2, Designer/2000, SQL-Forms 4.5.
Extending the system for personalization control; applying UNICODE, porting SQL-Forms 4.5 to C++ (MFC), performance analysis, optimizing C++ access layer; introducing C++ CASE technology (UML).
SAP Basis: installation of SAP R/3 v2.1 with Oracle 7 Server on Sun Solaris 2.3 later 2.4.
Baseline install and maintenance of R/3 system (v2.1) under Solaris 2.4 (SPARC).
Client: Siemens AG, Munich (Munich, Germany)
Hierarchy module: universal tool for hierarchical visualization of arbitrary data structures from any source with interaction.
Extending standard functionality of a C/S development tool under Windows for hierarchical data visualization. Supporting development of C utility libraries under Windows 3.11.
Client: SNI, Paderborn (Paderborn, Germany)
OML-Porting: design and implementation of process management environment from object-oriented database to relational DB systems.
Recreating OO access layer using Oracle Embedded SQL under Solaris 2.x. Database design and access performance analysis.
Client: SBS Munich, German Patent Office Berlin (Munich, Germany and Berlin, Germany)
German central authority for industrial property: developing order entry system as C/S application. HP-UX with Oracle 7.2 as server, WFW3.11 with Oracle Forms 4.0 as client.
Designing and implementing user exits (embedded SQL in C) for SQL*Forms 4.0 to connect archiving systems to UNIX server with Oracle 7.
Client: SNI Paderborn (Paderborn, Germany)
Electronics industry: enterprise-wide group reporting.
Developing C/S applications in nationwide group reporting system.
Marital status Married, no children
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