Manuel S.
Apro-IT – Make IT A Project!
Experience
Nov 2020 - Present
5 years 2 monthsGermany
Scrum Master / Project Manager
Zweckverband Kommunales Rechenzentrum Niederrhein
- Scrum Master role implementation, project leadership, project management, consulting
- Logineo.NRW – Schools Online
- chat and video conferencing solutions
- requirements management, release and deployment planning, agile coaching
- coordination, presentations to the Ministry of School and Education of the state of North Rhine-Westphalia
- project coordination between the Ministry of School and Education of North Rhine-Westphalia, Medienberatung NRW, and service providers
- Products and Standards: Jira, Confluence, Xray, Grafana, Redmine, Miro
- Technologies: Jitsi Meet, Matrix Synapse, Element Web, BigBlueButton, Teams
- Infrastructure: AWS (Amazon Web Services), Kubernetes
Jul 2020 - Oct 2020
4 monthsGermany
Senior Project Manager
Digitas Pixelpark
- project management, consulting
- multi-brand portal for medical professionals (migration)
- single-brand portal product pages
- German Medicines Advertising Act (HWG)
- Products and Standards: Atlassian JIRA, Confluence, Miro, Design Sprint, DocCheck, Sitecore
Dec 2019 - Jun 2020
7 monthsGermany
Scrum Master
Landschaftsverband Rheinland
- agile project management
- consulting in agile mindsets and working methods
- consulting portal
- cooperation with IT department
- setup and coordination of IT infrastructure
- structuring data and creating data models
- Products and Standards: Atlassian JIRA, Confluence, Pimcore, FirstSpirit, ElasticSearch, Servicekonto.NRW, OZG, LeiKa
May 2019 - Dec 2019
8 monthsGermany
Project Manager (agile)
Renault Deutschland AG
- Business Intelligence (BI) project management
- managing business areas, development team, data sources, security, database architecture
- process optimization
- project management of the Data Lake team Germany
- cooperation with IT department
- setting up data transfer pipelines and IT infrastructure
- concept development
- Products and Standards: QlikView, Atlassian JIRA, Confluence, Data Lake, Nifi, ETL (Data Lake Loader)
Jan 2019 - Apr 2019
4 monthsGermany
Technical Consultant / Agile Coach
Eurowings Digital
- technical concept development for mobile customer touchpoints (iOS/Android app, mobile web portal)
- current-state and target-state analysis and research of data flows and system landscapes
- workshops and coordination of areas: business requirements, design, UX, development, backend IT, testing
- development of process models
- consulting and support for Scrum teams, Scrum Masters, Product Owners
- cooperation with IT department
- concept development and modeling of JSON APIs / endpoints
- integration of IT infrastructure and backends
- Products: Atlassian JIRA, Confluence, JSON
Feb 2017 - Dec 2018
1 year 11 monthsGermany
Senior Requirements Manager, Senior Project Manager
REWE Group
- Management of functional requirements
- PAYBACK customer loyalty program
- Data protection: EWE management, permission center, EU GDPR
- Coordination of timing, budget, prioritization, and quality with stakeholders (IT, third-party vendors, business units)
- POS systems and campaign management
- Omni-channel projects (web, app, POS, store)
- Collaboration with IT department
- Expansion and migration of data sources
- Concept development and IT infrastructure modelling
- Data flows, security and protection concepts
- Products and standards: Atlassian JIRA, Confluence, Trello, Asana, SAS CI, SAS Real Time Decision Manager, MS TeamRoom
Jan 2016 - Feb 2017
1 year 2 monthsGermany
Program Manager
Renault Deutschland AG
- Program management "Customer Ambition", preparation and execution of steering boards
- Analysis and optimization of project management, workflows, release management, and process models
- International communication
- Data privacy (Datenschutz), opt-in management
- CRM targeting
- Collaboration with IT department
- Migration of data sources and systems
- Concept development: Golden Record, Match & Merge, CMDM
- Products and standards: Atlassian JIRA, Adobe Campaign, Salesforce
May 2014 - Present
11 years 8 monthsGermany
Senior Project Manager, Consultant
DuMont Mediengruppe
- Multi-project management (classic, agile)
- Digital transformation (print, online)
- Program management "Digital Strategy"
- Corporate identity and corporate design
- Process and workflow consulting, project coaching
- Web portals (company website, global company intranet)
- EU GDPR: process management, consulting
- Software deployment
- Collaboration with IT department
- Migration of data sources and systems
- Network security, intranet, SSO, Active Directory
- Products and standards: Sharepoint, Typo3, Active Directory, JIRA, Confluence, Otris Privacy, Bitbucket, Responsive Web, BPM
Sep 2013 - May 2014
9 monthsGermany
Senior Project Manager, Scrum Master
Sevenval GmbH
- Multi-project management, Scrum (classic, agile)
- Mobile portals (internet, extranet), web apps, native apps (iOS, Android), tablets
- Products and standards: MS Office, MS Project, Projectile, Merlin, Ganttic, Redmine, Bugzilla, HP Quality Center, Hybris, XML, HTML, JavaScript, JSON, AJAX, Responsive Web
- Clients: comdirect bank AG (mobile portal web app/hybrid app), Automobil-Bank Braunschweig (mobile web portals), Automobil-Konzern Stuttgart (international responsive web portals)
Mar 2013 - Aug 2013
6 monthsGermany
Senior Project Manager, Scrum Master
i22 internetagentur GmbH
- Multi-project management, Scrum (classic, agile), requirements management
- Progress tracking, project controlling, milestone analysis
- Web portals (internet, extranet, intranet)
- Responsive web design (Twitter Bootstrap), payment, SLA
- Products and standards: MS Office, MS Project, Merlin, Redmine, Jira, XML, HTML, JavaScript, JSON, SSO
- Clients: Deutsche Telekom AG (mobile device management, CI/CD portal, intranet portals, broadband internet landing page, Telekom Miles & More portal), T-Systems International GmbH (mobile payment systems)
May 2011 - Jul 2012
1 year 3 monthsGermany
Multi Project Manager, Scrum Master
Sevenval GmbH
- Multi-project management, Scrum (classic, agile)
- Managing internal and external teams/agencies (concept, usability, layout, design, architecture, security, development, progress control, support, quality assurance)
- Project controlling (budget, time, performance, quality), project reporting, test and release planning
- Management summaries, decision papers, presentations, workshops
- Mobile marketing, ad server integration, tracking analysis
- Mobile portals, web apps, native apps
- Products and standards: MS Office, MS Project, Merlin, Ganttic, WebTrends Analytics, WIPE, Axure, Visio, Redmine, Bugzilla, HP Quality Center, XML, HTML, JavaScript, JSON
May 2011 - Jul 2012
1 year 3 monthsGermany
Multi Project Manager, Scrum Master
YOC AG
- Multi-project management, Scrum (classic, agile)
- Managing internal and external teams/agencies (concept, usability, layout, design, architecture, security, development, progress control, support, quality assurance)
- Project controlling (budget, time, performance, quality), project reporting, test and release planning
- Management summaries, decision papers, presentations, workshops
- Mobile marketing, ad server integration, tracking analysis
- Mobile portals, web apps, native apps
- Products and standards: MS Office, MS Project, Merlin, Ganttic, WebTrends Analytics, WIPE, Axure, Visio, Redmine, Bugzilla, HP Quality Center, XML, HTML, JavaScript, JSON
Apr 2010 - Dec 2010
9 monthsGermany
Senior Analyst, Deputy Head of Analysis
Telekom Deutschland GmbH
- CoreMedia competence team
- Requirements engineering, change requests, usability optimizations
- Preparing user training, presentations, workshops
- Client concept design, integration of intranet portals
- Analysis of process definitions, review, approval, document management
- Products and standards: MS Office, MS Project, WebTrends Analytics, Visio, Jira, HP Quality Center, oXygen, Toad, Oracle SQL Developer, Rational Rose, UML, XML, HTML, JavaScript, SQL, DITA
Oct 2009 - Apr 2010
7 monthsGermany
Senior Analyst
T-Mobile
- Requirements engineering
- CRM processes (customer hotline)
- Partner portals: interface processes, tariff and option structures
- Migration of CRM call center, tracking, Psyma surveys
- Concept design and solution design
- Review planning, prototyping, workshops
- Usability engineering, user experience testing
- Products and standards: MS Office, MS Project, WebTrends Analytics, Visio, Jira, HP Quality Center, oXygen, Toad, Oracle SQL Developer, Rational Rose, UML, XML (WSDL), SOA, HTML, JavaScript, SQL
Jul 2008 - Oct 2009
1 year 4 monthsGermany
Senior Analyst
T-Mobile
- CMS migration: replacing a Vignette system with CoreMedia
- Requirements engineering, specialist pages, IT, operations control
- Setting up CoreMedia CMS, data modeling
- Mapping functional components (tariffs, options, newsletter, articles)
- Project management with development team (Ukraine)
- Tool analysis: modeling, specialist concept design, requirements management
- Products and standards: MS Office, MS Project, WebTrends Analytics, Visio, Jira, HP Quality Center, oXygen, Toad, Oracle SQL Developer, Rational Rose, Innovator, Erwin, Dia, UML, XML (WSDL), HTML, JavaScript, SQL
Mar 2008 - Jul 2008
5 monthsGermany
Senior Analyst
T-Mobile
- Change request team for TMD Web
- Requirements engineering, specialized pages, IT
- Interface analysis (SOA backend), release planning
- Coordination with development, testing and operations teams
- Status control of release units
- Documentation, technical concept
- SEO, accessibility, self-service interfaces, functional enhancements
- Products and standards: MS Office, MS Project, WebTrends Analytics, Visio, Jira, HP Quality Center, oXygen, Toad, Oracle SQL Developer, Rational Rose, Innovator, Erwin, Dia, UML, XML (WSDL), SOA, HTML, JavaScript, SQL
Aug 2005 - Jul 2007
2 yearsGermany
Project manager (employee)
TIMETOACT Software & Consulting GmbH
- Project management, project acquisition, proposal creation
- Focus on Lotus Notes content management system (CMS)
- Creation of requirement specifications, resource planning, customer support, IT support
- Products and standards: MS Office, WebTrends Analytics, Visio, Eclipse, XML (XSLT), HTML, JavaScript, SVN, Lotus Notes
- Client projects for Bayer MaterialScience, Bayer Business Services: intranet portals, customer portlets, HR database, web services
Jul 2002 - Aug 2005
3 years 2 monthsGermany
Java developer, subproject lead (employee)
kingmedia GmbH
- Software development, requirements analysis, project responsibility
- Repository CVS administration, Lotus Notes databases
- Products and standards: MS Office, WebTrends Analytics, Visio, Eclipse, NetBeans, XML (XSLT), HTML, JavaScript, Lotus Notes, CSV, SVN
- Projects for Technische Akademie Wuppertal, Cosmopolitan Cosmetics (Procter & Gamble), Employers' Association, Schukat Electronic, Total Walther, Cora Verlag
Jan 2002 - Jun 2002
6 monthsGermany
Java developer (employee)
Change-IT Gesellschaft für digitales Prozessmanagement mbH
- Software development for SMS sweepstakes and customer database
- Products and standards: MS Office, WebTrends Analytics, Visio, Eclipse, NetBeans, XML (XSLT), HTML, JavaScript, Lotus Notes, CSV, SVN
Jan 2000 - Oct 2000
10 monthsGermany
Subproject lead, payment gateway team lead
Mannesmann TeleCommerce
- Team leadership and administration of the payment gateway
- Concept design, setup and implementation
- Quality management on IBM AIX mainframes
- Products and standards: MS Office, Visio, NetBeans, XML, CSV, SVN
Jan 1997 - Jan 2000
3 years 1 monthGermany
Student Assistant (Student)
NOC University of Applied Sciences Cologne
- Hardware setup and router configuration
- Kiosk POI development
- Operating systems: HP-UX, Redhat Linux, Suse Linux
- Products and standards: MS Office, Visio, NetBeans, Redmine, XML, HTML, FTP, Telnet
Skills
Professional Focus Areas
- Project Management: Agile And Traditional Approaches
- In-depth Experience: Requirements Management, Concept Development, Process Models
- Systems/technology: Portals (Intranet, Banking, Shop), Cms, Chat And Video Conferencing
Products
- Atlassian Jira, Atlassian Confluence, Redmine, Bugzilla, Hp Quality Center
- Miro
- Microsoft 365, Google Suite
- Ms Project, Merlin, Teamwork, Ganttic, Projectile
- Google Analytics, Adobe Analytics
- Qlikview, Mail & Deploy, Grafana
- Otris Contract
- Photoshop
- Visio, Rational Rose, Signavio
- Adobe Campaign, Salesforce Datacloud, Sas Ci, Sas Real-time Decision Manager
- Bitbucket, Gitlab, Github, Jenkins
- Kubernetes
- Lotus Notes, Lotus Domino Server
- Content Management Systems
- Typo3
- Coremedia
- Firstspirit: Sitearchitect, Contentcreator
- Adobe Day Cq
Standards
- Uml, Bpmn
- Xml, Html, Java, Javascript, Json, Sql
Industries
- Automotive
- Public Sector
- Chemical Industry
- Pharmaceutical Industry
- Aviation
- Telecommunications
- Food Retail
- Banking
- Media (Digital, Print)
- Agencies
Experience / Skills
- Managing: Project Leadership, Team Leadership, Goal Setting, Phase Planning, Effort Estimation, Resource Planning, Project Planning, Risk Analysis, Milestone Analysis, Budget Control, Quality Assurance / Test Planning, Deployment / Release Planning, Project Status, Progress Monitoring, Outsourcing – Various External Project Partners (Concept, Design, Development), Offshoring – Development And Qa Partners Abroad (India, Ukraine)
- Analyzing: Customer Requirements, Feasibility Studies, Proof Of Concept, Rapid Prototyping, Design Sprint
- Facilitation: Bridging Business Units And Development Teams, Management Summaries, Presentations, Workshops, Decision Papers For Management / Board
- Documentation: Creating And Quality Checking Concepts (Requirements Specification, Functional Specification, Technical Concept)
- Overseeing: Development Steps, Test Cases, Test Verification And Management, Usability
- Protecting: Creating Data Protection And Deletion Concepts (Gdpr)
- Utilizing: Usability Of User Interfaces (Customer Surveys, Workshops, Analysis, Deriving Improvements)
- Standardizing: Creating And Optimizing Project And Team Processes, Managing And Controlling, Designing Generic Solution Models
- Coaching: Strengthening Team Spirit, Providing Support During Problems And Crises, Embedding Agile Mindsets And Working Methods
- Communicating: ...What It All Comes Down To!
Languages
German
NativeEnglish
AdvancedEducation
Cologne University of Applied Sciences
Diploma in Telecommunications Engineering · Telecommunications Engineering · Cologne, Germany
Certifications & licenses
Certified Scrum Product Owner
Scrum Alliance
Data Protection in Local Government
Basic Course in Information Security
ITIL V2
TÜV Rheinland
Prince2 Foundation 6th Edition
PeopleCert
Product Owner
Scrum Alliance
Project Management Specialist
GPM / IPMA
Scrum Master
Boris Gloger
Scrummaster Advanced Certified
Boris Gloger
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