Recommended expert
Christian West
Project Manager for e-Invoice Implementation
Experience
Jul 2025 - Present
7 monthsProject Manager for e-Invoice Implementation
Solar Trade
- Managed the project team to roll out an e-invoice solution in more than a dozen countries
- Performed requirements analysis and analyzed the current state (technical, organizational, legal)
- Coordinated with all country subsidiaries
- Selected and implemented the e-invoice tool
- Ensured the project was on time and on budget
Sep 2024 - Jun 2025
10 monthsProject Manager for Process Transformation and AI
Confidential
- Led the digitization of business processes using artificial intelligence
- Coordinated all stakeholders and managed the development team
- Developed use cases
- Selected and implemented suitable tools
- Increased efficiency in accounting and sales by 50%
Feb 2024 - Aug 2024
7 monthsProject Manager for ERP System Transformation
BayWa r.e. Solar Trade
- Managed the organizational and agile reorganization of four development teams working together to advance an ERP system for multiple countries
- Designed and introduced a new organization and development processes
- Realigned team roadmaps and system architecture
- Increased employee satisfaction (verified by survey)
- Boosted efficiency by about 20%, leveraged synergies, and significantly improved predictability
Jan 2024 - May 2024
5 monthsProduct Owner for Website
BayWa r.e.
- Managed the development team for the website
- Coordinated all departments and aligned product strategy
- Digitized trade show and event calendars
- Migrated ordering systems and increased the level of digitalization in order processing
Mar 2023 - Dec 2023
10 monthsAgile Project Manager for Process Digitization
Allianz Trade
- Migrated the Jive intranet to Microsoft 365
- Implemented new digital processes based on Microsoft 365 and other connected tools
- Completed the project on time and within budget
Feb 2023 - Sep 2023
8 monthsProduct Owner B2B Web
Tesa
- Managed the Scrum team for the B2B website across all countries
- Oversaw the development of APIs for process automation
- Collaborated closely with marketing, including presenting technical concepts to non-technical stakeholders
- Significantly increased team productivity and stakeholder satisfaction
- Created and implemented a roadmap
Jun 2022 - Jan 2023
8 monthsTrainer for Product Management and Agile Development Methodologies
Confidential
- Conducted workshops and coaching on best practices in agile product management (especially Scrum, SAFe, ARF)
- Guided the transition of the entire project organization to a new agile process
- Successfully introduced the new agile way of working
May 2021 - May 2022
1 year 1 month(Lead) Product Owner for four teams
Flaschenpost
- (Lead) Product Owner for the B2B orders and processes, customer data, checkout, and mobile app teams
- Enabled digital processing of B2B bulk orders via interfaces
- Launched the new B2B customer platform
- Integrated several pilot customers for automated orders
- Built new in-house APIs as custom solutions
Jan 2020 - Apr 2021
1 year 4 monthsAgile Project Manager for the migration of an intranet and collaboration platform
Allianz Technology
- Responsible for coordinating and implementing the solution design for migrating the intranet and collaboration platform
- Coordinated with critical stakeholders such as the works council and the executive board
- Conducted workshops and created solution designs
- Managed the product backlog
- Completed the project on time and within budget, achieving cost savings
Dec 2019 - Jun 2020
7 monthsProduct Owner for the online shop development and PIM rollout
Hubert Burda
- Led the development team in Serbia to further develop the online shop
- Aligned development with stakeholders across Europe
- Implemented a product information management system including related APIs
- Responsible for UI design
- Created and maintained user stories and ensured their implementation
- Conducted product planning meetings
- Multiplied revenues
- Reduced effort in the online shop by 80% through automated processes instead of manual work
Oct 2018 - Aug 2019
11 monthsLead Product Owner for the Roll-out of a Collaboration Platform
Allianz Trade
- Lead Product Owner for managing 300 employees in a new agile setup
- Managing the IT (backlog) and the business departments
- Reporting to the board
- Coaching on agile methods
- Project delivered on time and on budget
- Successful change management toward agile processes
- Introduction of new, optimized processes
Jan 2018 - Nov 2018
11 monthsAgile Project Manager for the Loyalty Program
Media Markt
- Responsible for managing teams in Germany, Poland and Romania to implement an omni-channel loyalty program
- Digitizing the entire customer retention process
- Coordinating with the business units
- Integrating the system into the existing application landscape
- Business analysis for the relevant user stories
- The project became the most successful project in the entire program
Apr 2016 - Dec 2017
1 year 9 monthsProject Manager for Virtual Reality (VR)
Crystal Rooms
- Managing the Scrum team in developing a VR cloud application
- Responsible for backlog, user stories and acceptance tests
- Stakeholder management
- Contributing to the UI design
- Building a prototype for a VR learning environment
Apr 2016 - Dec 2017
1 year 9 monthsProject Manager for the Development of an E-Learning Platform for the Public Sector
eLAS
- Managing the agile development team in further development of an e-learning platform (full product management)
- Close support of all stakeholders and joint analysis of critical processes
- Creating the solution design
- Backlog management and requirements management
- Exceeded all stakeholders' expectations by a wide margin
Sep 2015 - Feb 2017
1 year 6 monthsSite Manager for the Construction of a Multi-Family House
- Responsible for a private construction project of a multi-family house (MFH) with 8 residential units
- Planning the construction together with the architect
- Managing the craftsmen and supervising the execution
- House completed on budget and on schedule
Sep 2014 - Mar 2016
1 year 7 monthsProduct Manager for the customer account of a comparison platform
CHECK24
- Responsibility for all customer loyalty processes and the digitization of campaign processes
- Writing user stories and approving new features
- Supporting developers with technical questions
- Technical support and data-driven consulting for loyalty campaigns
- Implementation of the most successful loyalty campaigns in company history
- 80% time savings and improved risk management in campaign processes
Jan 2014 - Jun 2014
6 monthsVisiting Researcher
UC Berkeley
- Visiting researcher at UC Berkeley, School of Information (USA)
- Collaborative research on information management with PhD students at the School of Information
Mar 2013 - Aug 2013
6 monthsDigitalization Officer for Campaign Management
Enerstorage
- Digitalizing marketing processes and materials
- Developing a new marketing concept
- Implementing the related processes
- Creating all marketing materials
- Transitioning processes on time and within budget
Jul 2012 - Feb 2013
8 monthsProduct Owner for Smart Home Control Prototype
Deutsche Telekom
- Leading an international team to develop a prototype for a new smart home control system
- Responsible for product vision, backlog, and acceptance
- Coordinating with all relevant stakeholders
- Prototype completed on time and within budget
Feb 2012 - Apr 2012
3 monthsIT Project Manager for the development of a communication platform
SMSall
- Managing the development team in building a cloud-based communication platform
- Responsible for roadmap, backlog, and acceptance testing
- Aligning with key clients
- Managing requirements and process design
- Achieving exponential user growth
Summary
Certified Product Owner (Scrum Alliance CSPO, scrum.org PSPO Advanced, SAFe)
15 years of experience digitizing business processes
Strong presentation and communication skills (including communicating with DAX 40 board members and works councils)
Trainer for agile development methods & agile management
Strong technical expertise through personal programming skills
Skills
- Wireframe Tools, Especially Uxpin, Figma And Balsamiq
- Crm (Salesforce, Comarch)
- Cms (Typo3, Wordpress, Drupal)
- Workday
- Programming Skills (Basic): Html, Css, Javascript, Mysql, Xml, Java Ee, C#
- Database Management (Phpmyadmin)
- Digital Platforms And Collaboration Software (E.g., Jive, Sharepoint)
- Agile Tools (E.g., Jira, Confluence)
- It Architecture
- Interface Specifications
- Microsoft 365
- Stakeholder Management
- Agile And Hybrid Project Management
Languages
German
NativeEnglish
AdvancedEducation
Center for Digital Technology and Management
Honours Degree · Technology Management · Munich, Germany
Ludwig Maximilian University of Munich
B.Sc. Business (Minor: Computer Science) · Business · Munich, Germany
Technical University of Munich
M.Sc. Business (Minor: Computer Science) · Business · Munich, Germany
Certifications & licenses
CSPO
Scrum Alliance
Data Protection Officer
Chamber of Industry and Commerce
PSPO Advanced
scrum.org
Prince 2
SAFe PO
SAFe
Trainer for Adult Education
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