Christoph S. - Test Manager

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Cologne, Germany

Experience

May 2024 - May 2024

1 month

Münster, Germany

Test Manager

Logistics

Coordination and planning, execution, documentation, and evaluation of test cases.
Developing test concepts based on best practices (e.g., test pyramid) with a focus on reliable, automatable test runs.
Implementing and maintaining test cases according to the test concepts.
Technologies: Citrix Workspace, Shopify, Jira, Xray, MS Teams, MS SharePoint, Confluence, MS Office 365

Nov 2023 - Mar 2024

5 months

Leipzig, Germany

Remote

Senior Quality Engineering

Transport

Coordination and close collaboration with all project participants via Scrum, 100% remote.
Close cooperation with the technical contact person for each tariff.
Creating functional test cases and strategies for local transport tariff data (association and state tariffs).
Updating test cases based on ongoing tariff changes from the providers.
Technical implementation and updating of test cases using a web application from Fraunhofer IVI.
Designing and implementing audit-proof test execution logs.
Defining and using a test case description format with suitable tools for handover to the client.
Technologies: Jira, Fraunhofer IVI, MS Teams, MS SharePoint, Confluence, MS Office 365

Jul 2023 - Sep 2023

3 months

Frankfurt, Germany

Test Manager for a Bank

Banking and Financial Services

Planning, controlling, and executing test activities.
Creating requirements documentation.
Developing technical implementation specifications for content and technical adjustments of delivery systems for processing within the reporting tool.
Preparing decision templates and advising decision-makers and project team members (business analysts).
Business process analysis (as-is/to-be) and solution design, plus adjustments to replace internal systems.
Analyzing weaknesses and defining optimization measures, implementing quality controls for the bank's reporting hub (first-level controls, reconciliations between transactions and reporting records).
Test planning, test case creation, and conducting technical and functional tests (e.g., user acceptance tests), including technical and functional error analysis and documentation.
Quality assurance and documentation of the results.
Technologies: Jira, Octane, MS Teams, MS SharePoint, Confluence, MS Office 365

Jul 2022 - May 2023

11 months

Düsseldorf, Germany

Senior Quality Engineer for the Nursing Training Fund Management Application NRW

Public Administration

Developing and implementing a test architecture for automated tests.
Creating solutions for automated tests.
Planning, controlling, and executing test activities.
Coaching team members on quality assurance activities.
Defining and implementing process optimization measures at relevant interfaces.
Coordination and close collaboration with all project participants via Scrum, 100% remote.
Reviewing the test base (especially user stories and acceptance criteria) for testability.
Specifying test cases based on user stories.
Manually executing tests.
Regularly sharing updates on task status and test progress.
Prioritizing open issues (defects, tasks, TCC tasks).
Regularly reviewing and re-prioritizing open activities.
Creating internal and external test plans for the client and providing these.
Regularly reviewing test files during the acceptance phase (supporting customer acceptance).
Documenting defects and retesting.
Internal sign-off of features.
Regularly updating the test and release calendar for the client.
Developing and executing automated front-end tests.
Driving the topic of test automation in general.
Technologies: PHP, Drupal, JavaScript, MariaDB, Elasticsearch, Cypress, IntelliJ IDEA, Jira, MS Teams, MS SharePoint, Confluence, MS Office 365, RocketChat, GitLab, Clean Code

Feb 2022 - Jun 2022

5 months

Vienna, Austria

Test Manager for a Federal Data Center

Information and Communication Technology

Creating solutions for automated tests.
Planning, controlling, and executing test activities.
Coaching team members on quality assurance activities.
Coordination and close collaboration with all project participants via Scrum, 100% remote.
Prioritizing open issues (defects, tasks, TCC tasks).
Regularly reviewing and re-prioritizing open activities.
Assigning open TCC tasks (tasks, defects) to the relevant people.
Ticket tracking.
Attending coordination meetings (daily, Team JFX, etc.).
Clarifying technical issues and problems with clients.
Finding replacements for absent test resources.
Preparing quality assurance and sending the test completion report.
Driving the test automation project for 2022.
Reviewing automated test cases after their creation/editing.
Technologies: Java, Selenium, WebDriver, TestNG, Jenkins, Maven, IntelliJ IDEA, MS Teams, Skype, MS SharePoint, MS Excel, MS Word, CI/CD, GitLab, Clean Code

Aug 2021 - Dec 2021

5 months

Kerpen, Germany

Test Manager for a telecommunications company

Telecommunications

Planning, management and execution of testing activities.
Derivation and implementation of process optimization measures at the relevant interfaces.
Coordination and close collaboration according to Scrum with all project stakeholders, 100% remote.
Specification of requirements in stories.
Specification of test cases based on the user story.
Review of test cases based on the current release update.
Implementation and execution of test cases.
Defect documentation and retesting.
Verification, validation and analysis of test results.
Release approval for rollout.
Reporting for the customer.
Technologies: Jira, Xray, Confluence, phpMyAdmin, MS SharePoint, MS Teams, Entertain DB, CI/CD

Jan 2021 - Jul 2021

7 months

Wolfsburg, Germany

Test Analyst for a leasing platform of a car manufacturer

IT Services

Planning, management and execution of testing activities.
Derivation and implementation of process optimization measures at the relevant interfaces.
Regular Scrum communication with all project stakeholders, 100% remote.
Analysis of requirements based on BI requirements.
Revision of the test planning in consultation with the Scrum Master and deescalation within the team.
Specification of test cases based on the analysis.
Review of test cases based on the current release update.
Implementation and execution of test cases.
Defect documentation and retesting.
Technologies: Citrix, HP-ALM, Confluence, MS SharePoint, Sofico Miles, MS Teams, Skype)

Jan 2020 - Dec 2020

1 year

Warsaw, Poland

Test Management for the commissioning of a comprehensive delivery process software

IT Services

Planning and preparation of the software commissioning.
Creation of a test concept for manual and automated UI tests.
Checking test cases for automability.
Integration testing of hardware and software in the test environment.
Support for system commissioning at the Mercedes-Benz plant in Jawor, Poland.
On-site acceptance testing together with the customer.
Customer support for defect tracking and resolution.
Technologies: Confluence, SQL Server Management Studio, CISM, TFS, MS SharePoint, mRemoteNG VSDJ Dialog (web application)

May 2019 - Dec 2019

8 months

Stuttgart, Germany

Test Management for the commissioning of a comprehensive delivery process software

IT Services

Planning, execution and testing of commissioning activities.
Monitoring and control of equipment.
Execution and commissioning of machines at the Mercedes-Benz plant in Stuttgart.
Competent customer contact on-site until acceptance.
Support for customers and their end users in defect resolution.
Documentation of work according to guidelines.
Technologies: Confluence, SQL Server Management Studio, CISM, TFS, MS SharePoint, mRemoteNG, VSDJ Dialog (web application)

Feb 2019 - May 2019

4 months

Cologne, Germany

Training Testers according to ISTQB

IT Services

Development and implementation of a test architecture for automated tests.
Planning, management and execution of testing activities.
Development of solutions for automated testing.
Coaching team members on quality assurance activities.
Content training of employees on ISTQB standards.
Test execution.
Identification and automation of test cases.
Setting up test environments.
Introduction of test tools.
Support for requirements gathering and target specification.
Technologies: Selenium, Jira, Confluence, Xray, Java, JUnit, Maven, Excel, PowerPoint)

Aug 2018 - Nov 2018

4 months

Wiesbaden, Germany

Test coordination for a web-based information system connecting all shops and partner agencies across Germany

Telecommunications

Development and implementation of a test architecture for automated tests.
Development of solutions for automated tests.
Planning, management and execution of test activities.
Deriving and implementing process optimization measures at relevant interfaces.
Regular communication with development, the Scrum Master and the test team, and sprint planning meetings with clients.
Analysis of existing documentation, use cases and requirements.
Designing a test concept and preparing the test plan.
Reviewing test specifications.
Planning and implementing test cases based on user stories.
Executing test cases.
Analysis of test results.
Defect documentation and ticket handling using Infoboard.
Coordinating with developers and managing bug retests.
Technologies: Java, Selenium, JUnit, GitHub, Maven, Targetprocess, Typo3, IntelliJ IDEA, Docker, Ubuntu, SSH, MySQL, ZOC, REST

Dec 2016 - Jul 2018

1 year 8 months

Cologne, Germany

Test management for an ePayment platform

IT Services

Continuous communication with project management and close collaboration with offshore development, coordinating testers in Poland.
Analysis of requirements and deriving test cases.
Reviewing and updating the test plan.
Test preparation and development of test cases.
Configuring hardware to build a comprehensive test environment with scanners, POS systems and printers.
Configuring databases considering different customer data requirements (e.g. varying tax rates for different countries).
Test support for a planned release rollout of card terminals, including executing tests and defect recording.
Performing technical configurations of NAMOS and EPS products (e.g. installation, uninstallation, update/upgrade on Windows).
Preparing POS systems for technical audits.
Ticket handling for problem resolution.
Coordination with clients.
Technologies: HP-ALM, Jira, OAC, UPOS/Poseidon, WebMaintenance, MS SQL, ZOC, VNC, IRA, Scrum

Jun 2016 - Nov 2016

6 months

Munich, Germany

Test analyst for system consolidation after the merger of telecommunications companies

Telecommunications

Close collaboration and coordination with developers, designers and relevant business units.
Analysis of the transformation, requirements for the unified system and the existing implementation.
Development and updating of appropriate test processes.
Creation of unit tests.
Testing individual web platforms and mobile applications.
Documenting, analyzing and preparing test results.
Ticket handling for problem resolution.
Coordination with clients.
Technologies: Jira, Android, iOS, IE, Google Chrome, Safari, Scrum

Jul 2015 - May 2016

11 months

Stuttgart, Germany

Testing for identity management in the automotive sector

Automotive

Researching, developing and analyzing options for user account provisioning.
Configuring the platform.
Installing and configuring required Azure tools (Active Directory Connect, Generic SQL Connector).
Communication with Microsoft.
Documentation and testing of the implementation.
Technologies: Quest One Identity Manager, CISM (Corporate IT-Service Management), ticket system, MS-SQL Management Studio 2012, MS Azure Active Directory Connect, MS Azure AD Connect with Generic SQL Connector

Apr 2015 - Jul 2015

4 months

Darmstadt, Germany

Testing an app for VoIP telephony

Telecommunications

Setting up and configuring the test environment and tool management.
Designing and implementing automated and manual test cases.
Continuously expanding existing test specifications and scenarios.
Documenting, analyzing and preparing test results.
Collaboration with developers, designers and the relevant business unit.
Technologies: Eclipse, Selenium, Appium, TestNG, Gradle, Jenkins, Android, iOS

Jan 2015 - Mar 2015

3 months

Weiterstadt, Germany

Testing for an IT service provider in soft robotics

Services

Analysis of requirements and test concept, maintenance of devices and expansion of the device farm.
Test case creation and specification.
Prioritization of test cases and test execution on different devices.
Creation of unit tests.
Test evaluation and documentation.
Technologies: Eclipse, Java, Meux Test, Appium, iPad, iPhone, Android phone, Android tablet

Aug 2014 - Dec 2014

5 months

Wolfsburg, Germany

Testing for an online portal

Automotive

Testing the user interface of a web application.
Setup and configuration of test environments and tool management.
Design, develop and implement automated test runs.
Unit tests.
Continuously expand existing test specifications and test scenarios.
Document, analyze and prepare test results.
Automatic generation of test reports.
Collaborate with the development team and relevant departments.
Technologies: Eclipse, Selenium, Mango, JUnit, Maven, Jira, FirePath, Jenkins, Saucelabs

Dec 2013 - Jul 2014

8 months

Stuttgart, Germany

Testing the mobile app of an automotive manufacturer

Automotive

Research and develop a suitable test solution for mobile devices.
Installation and configuration of required components.
Creation of test case scripts based on the requirements specification.
Unit tests.
Documentation of workflows, parameter specifications, etc. for executing test cases.
Documentation for integrating the test cases into the test management system with the development team and the relevant department.
Technologies: HP QuickTest Professional, HP Application Lifecycle Management, Android, iOS

Sep 2012 - Jan 2013

5 months

Warsaw, Poland

Testing a web platform for telecommunications directories

Telecommunications

Develop and update test strategies and appropriate test processes.
Test the search platform for functionality and appearance.
Handle tickets for problem solving via the info board.
Take meeting minutes.
Coordinate with customers.
Install SoapUI on Windows.
Technologies: Jira, SoapUI, Jenkins, Selenium WebDriver, web browsers IE, Firefox, Google Chrome, Safari, Windows, Android, web application

Jul 2012 - Aug 2012

2 months

Eschborn, Germany

Development activities at a telecommunications provider

Telecommunications

Document and create a requirements specification.
Set up the development environment including databases.
Install the necessary administrative tools.
Configure the build management system.
Implement and test the application.
Conduct system acceptance with the customer.
Technologies: Oracle DB, Eclipse, Java, Spring Framework, JDOM Lg4j

Dec 2011 - Mar 2012

4 months

Wolfsburg, Germany

Development of a web application in the automotive sector

Automotive

Analyze customer requirements.
Documentation and creation of requirements and specifications.
Development of the web frontend.
Testing of the web frontend.
Documentation of application functions.
Customer acceptance testing.
Technologies: J2Se Runtime Environment, HTML, JavaScript

Dec 2011 - Mar 2012

4 months

Frankfurt, Germany

Support in developing virtual data sources

Banking and Insurance

Gathering customer requirements.
Configuring report properties.
Creating a data source.
Handling parameters.
Testing the data sources.
Using virtual data sources.
Inserting data fields into the report.
Technologies: Quest One Identity Manager Reporting Tool

Dec 2011 - Mar 2012

4 months

Bonn, Germany

Development, consulting, and administration in data center operations

Information Technology

Maintenance, installation, administration, backup, and further development of the Windows infrastructure.
Installation and configuration of workstation systems.
Administration of workstation systems.
Virtualization of servers.
Managing virtual machines.
1st level operations in the data center.
Fault analysis and sustainable resolution.
Assisting in creating guides and documentation.
Technologies: Windows Server 2008 R2 (DNS, DHCP, AD, WSUS), IBM Lotus Notes 8, VMware vSphere, LAN, WLAN, NAS

Dec 2011 - Mar 2012

4 months

Bonn, Germany

1st and 2nd level support

Information Technology & Services

Handling internal and external service requests in 1st and 2nd level support via phone and email.
Ticket handling for problem resolution using the infoboard, including ticket escalations.
Technologies: BMC Remedy ServiceDesk

Jun 2010 - Jan 2011

8 months

Cologne, Germany

Evaluation and setup of a cloud platform

Information Technology & Services

Analysis of the topic.
Analysis of available cloud platforms.
Selection of the appropriate cloud platform.
Installation and configuration.
Development of the sample application.
Testing of the sample application.
Writing the thesis.
Presentation as part of the technical colloquium.
Technologies: Microsoft Visual Studio 2011 Ultimate, Windows Azure Tools (SDK), Microsoft Windows Azure Cloud Platform

Jul 2009 - May 2010

11 months

Cologne, Germany

Web design for a company website

Information Technology & Services

Gathered customer requirements.
Analyzed feasibility.
Performed cost-benefit analysis.
Implemented optimizations.
Tested the homepage's search engine ranking.
Prepared reports for the client.
Technologies: Google Analytics, Notepad, HTML, CSS, JavaScript, XAMPP, jQuery, PHP, Typo3 Content Management, HTML Editor Phase 5

Jan 2009 - Jun 2009

6 months

Bergisch Gladbach, Germany

Web design for a company website

Government Authority

Analyzed the topic.
Created concept and design.
Gathered and prepared updates.
Performed updates.
Tested the homepage.
Documented changes.
Technologies: XAMPP, jQuery, PHP, Typo3 Content Management, HTML Editor Phase5

Mar 2008 - Jun 2008

4 months

Bergisch Gladbach, Germany

Support in developing a web application

Government Authority

Analyzed the topic.
Set up the development environment, including databases.
Developed the web frontend.
Tested the web application.
Documented application functions.
Presented at the technical colloquium.
Technologies: PHP, jQuery, Typo3, HTML, CSC, SQL, HTML Editor Phase5, phpMyAdmin

Summary

I have been working as an IT specialist for over 14 years and, after my diploma in business informatics, I deliberately chose a consulting career. With my communicative and team-oriented approach, I successfully act as the interface between development teams, clients, and project stakeholders.

My main focus is quality assurance in IT projects. I concentrate on maintaining defined quality standards, continuously improving test processes, and sustainably enhancing development and operational workflows.

I have supported projects in various industries – including automotive, telecommunications, and information technology – and have always been able to combine my technical know-how with a strong understanding of business requirements. My location flexibility and multilingual skills also enable me to work successfully in international project teams.

What drives me is the link between innovative technologies and the actual needs of users – with the goal of creating IT solutions that are reliable, user-friendly, and future-proof.