Lead IT-Consultant

• Introduction of the IT platform ServiceNow to comply with legal requirements
• Phased rollout of ServiceNow modules following ITIL standards
• Creation of requirements as user stories with Gherkin format acceptance criteria
• Development and execution of manual user acceptance tests by business units
• Creation of a test concept and test strategy
• Planning and organization of user acceptance tests
• Coordination of test execution within releases with business units
• Coaching business units in writing user stories with Gherkin acceptance criteria
• Conducting training sessions on test case development
• Preparation of test reports and management of approvals/releases
• Establishment of test procedures in Zephyr and Xray
• Planning and alignment of automated and regression tests

Technologies and tools:

• Jira
• Confluence
• Zephyr for Jira
• Xray Test Management for Jira
• Microsoft Teams
• ServiceNow

• Migration of historical insurance data from a COBOL-based host system to a modern Java application using adesso transformer
• Development of an intuitive user interface for archive data retrieval and display
• Business analysis and requirement gathering through workshops and user stories with acceptance criteria
• Agile coaching on Kanban and Definition of Done
• Support for hybrid project management
• Creation of a test concept and coordination between business, test center, and developers

Technologies and tools:

• Jira
• Confluence
• Xray Test Management for Jira
• Microsoft Teams
• Draw.io

• Requirement gathering for a web application "Data Protection Catalog" to manage content in the personal data catalog

• Preparation and facilitation of workshops

• Stakeholder analysis

• Creation of context diagrams and process maps

• Process modeling as swimlane diagrams

• Mockup development

• Compilation of functional and technical requirement catalogs

• Improvement of reporting processes in the pharmaceutical department through the Amalyze project

• Design and implementation of a new data warehouse

• Requirements elicitation as user stories with acceptance criteria

• Story mapping and backlog management

• Coaching the product owner in agile practices

• Sprint planning and refinement support

• Test coaching and creation of tests based on acceptance criteria

Technologies and tools:

• Balsamiq Studios
• draw.io
• Microsoft Team Foundation Server
• Microsoft Power BI

• Implementation of online and batch document output (dark processing) for life insurance workflows
• Analysis and alignment of business specifications
• Creation of functional concepts
• Planning and coordination of release cycles
• Document administration (functional and technical)
• User support and execution of developer tests

Technologies and tools:

• DOPiX
• Subversion
• UltraEdit
• HP Quality Center

• Implementation of a unified ERP/CRM system in two subsidiaries using Microsoft Dynamics AX
• Development of a V-Model based test management and reporting concept in TFS
• Creation of initial manual test suites and manual/automation readiness
• Training of business users in TFS test case creation and execution
• Facilitation of workshops for requirements validation and test case development

Technologies and tools:

• Team Foundation Server 2013
• Microsoft Dynamics AX 2013 R3

• Process elicitation and modeling
• Support of internal process audits
• Assistance in certificate management
• Support in planning, implementation, and development of the ISO 9001 quality management system

Technologies and tools:

• ViFlow
• LIBSY supplier evaluation system
• SAP OPAL