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Johannes H.

Business Analyst, Software Test Lead, Test Analyst, Tester

Munich, Germany

Experience

Munich, Germany

Business Analyst, Software Test Lead, Test Analyst, Tester

ADAC-Autoversicherung

  • Design and testing of the commission system for a new sales and administration platform for auto insurance based on the rule-based IBM Operational Decision Manager (ODM)
  • Further refinement of the functional concept for the commission process
  • Transforming the functional concept into agile product backlog items and user stories in Microsoft TFS
  • Writing new change requests and backlog items in collaboration with stakeholders
  • Improving the interface definition with the product owner
  • Creating and agreeing on the software test concept with project management
  • Designing test cases including test data for all requirements in collaboration with the product owner and documenting them in Microsoft TFS
  • Conducting software tests and documenting test results in Microsoft TFS
  • Error analysis
  • Leading the daily test status meeting
  • Reporting status to project management
  • Enhancing the user interface of the ADAC compensation system
  • Preparing for migration
  • Preparing the new telematics tariff
Munich, Germany

Business/Test Analyst for elect WOS election organization system / WAS election processing system for the 2024 European election

AKDB Anstalt für Kommunale Datenverarbeitung

  • Design and alignment of the test concept according to ISTQB and IEEE-829 standard
  • Derivation of over 200 test cases from the software manual, training, and hands-on work with the software on the test system
  • Written and graphical documentation of test cases in Jira/XRay
Frankfurt am Main, Germany

ABS Qualification

Allianz

  • Power user training for the ABS auto claims application
Munich, Germany

Senior Consultant / Business Analyst

Allianz

  • Creating the functional concept for private liability insurance for the new bundle product "StartPackage" in ABS for quote, application, rating (application process) in the field portal
  • Defining rate features, clauses, user interface, print forms, rate tables, and calculation rules
  • Developing concept for payments in the unemployment protection module for quarterly, semi-annual, and annual payment frequencies
  • Writing test cases
  • Coordination with back office and market management
  • Migrating letter templates and documents from legacy systems to the new ABS output management system LM/Scout
  • Transferring texts, fixing errors, and optimizing wording
  • Re-designing logic structures in letters and content blocks
  • Inserting data from the policy system using global variables
  • Testing and approval
  • Data analysis in MS Access and MS Excel for rate adjustments in home insurance
  • Document analysis and maintenance regarding the new issue "installment surcharges for mid-term payments"
  • Detailed work on the project "tax-neutral home tariff"
Stuttgart, Germany

Business Analyst

Allianz Lebensversicherungs AG

  • Business analysis of the GDV value status procedure for Riester and occupational pension annuity insurances, especially regarding business transactions Wohn-Riester, pension equalization, subsidy entries in the pension phase, subsidy recoveries, provider changes, incoming and outgoing
  • Documenting the business transactions in the form of a detailed work instruction and a set of error descriptions
  • Documenting the module structure
  • Third-level single case analysis and processing using HP Quality Center
  • Defining, tracking, testing, and implementing change requests
  • Defining, tracking, testing, and implementing workflow changes
  • Onboarding new colleagues
  • Testing and handling complex individual cases for capital gains tax certificates for life/annuity insurances and custody accounts
  • Reporting regarding capital gains tax using SAS
  • Testing the tax functionality of the new in-force management system ABS regarding capital gains tax, NV certificate, exemption order, and loss carryforward
  • Processing and resolving complex individual cases in Riester provider switch: AZ04, AZ05, AA01
Munich, Germany

Senior Consultant and Subproject Manager

Allianz SE

  • Concept work on business processes and user interface of the customer portal Allianz Online Systems AOS
  • Analysis of the new technical base ABS
  • Design of a new AOS data mart in the intranet
  • Concept work for connecting the claims system to core systems
Munich, Germany

Business Analyst for an agile concept for NatCat reinsurance

Allianz SE / EPAM

  • Analysis and structuring of requirements / meetings with stakeholders
  • Creating and refining epics and user stories in JIRA
  • User interface for import/export functionality and DWH dashboards
  • Test cases
Bad Vilbel, Germany

Business Analyst / Software Tester in a migration project

AllianzDresdner/Wüstenrot Bauspar AG

  • Documentation and consolidation of cross-company and cross-operating-system, business-critical file transfer lists as part of the migration project from ADB to W&W, aiming to reimplement them in the target environment
  • Designing test scenarios for file transfers and monitoring the tests
  • Designing user tests and maintaining bug lists
Minden, Germany

Senior Consultant and Project Manager

Audatex Deutschland GmbH

  • Conceptual design of software and business processes and supporting the sales team during customer visits and events in the insurance industry
  • Working in an international project environment
  • Projects: Development and demonstration of a typical auto damage workflow in the customer portal adpclaims.net for the VÖV Association of Public Insurers. Development and demonstration of a typical auto damage workflow in the customer portal adpclaims.net, together with the partner UCS Universal Consulting Software / C@risma and the GDV damage network. UML use case design. Organization and leadership of the project: development and demonstration of a typical auto damage workflow in adpclaims.net for the BGA Audatex user community. Further development of the automated expert communication in the customer portal adpclaims.net ("Dispatching"). Further development of the partner workflow, in collaboration with UCS Universal Consulting Software GmbH. Development of a new damage workflow, including an automatic rules check, for Allianz Insurance. Optimization of the Audatex solution AutoGlaserStory, considering various customer requirements (e.g. rule input optimization, user interface optimization, performance improvement)
Frankfurt, Germany

Business and Test Analyst for interest withholding tax refund

BNP Paribas

  • Analysis of financial requirements regarding taxes on capital investments, considering regulations
  • Developing test cases, as well as executing and documenting software testing of a new web-based software solution for refunding withholding tax on interest to foreign investors under existing double taxation agreements
  • Creating a process description and writing a user manual for the new software
Munich, Germany

Business Analyst in the "New Policy Management System" project

Continentale Lebensversicherungs AG

  • Design, specification and data mapping of the contract inquiry screens/User journey in the portal for the new life policy management system based on "Fisalis": policy overview, product-independent policy data, personal data, beneficiaries, third-party rights, AML information, fund details, dynamic options, surcharges, company pension (bAV), Riester, tax, valuation calculation, special agreements, application and transaction data
  • Modeling of the inquiry process
  • Project methodology: Scrum, supported by Atlassian JIRA and Confluence
  • Screen design with Justinmind Prototyper Pro
Stuttgart, Germany

Business Analyst for banking processes

CreditPlus Bank

  • Modeling of current and target digital business processes in BPMN (Draw.io): address change, bank account update, installment increase, installment reduction, deferment, special repayment, redemption, external takeover, revocation, conducted in workshops with business units
  • Documentation in BPMN 2.0 with Draw.io in Confluence
  • Design of a proof-of-concept for selecting a new BPMN modeling tool (SAP Signavio, Adonis, ARIS)
Frankfurt, Germany

Business and Test Analyst / IT Concept Designer for rail sales systems

Deutsche Bahn

  • Analysis and structuring of requirements / meetings with stakeholders
  • Development of the detailed IT concept for the sales process/User journey with stakeholders and developers for the new railway fare "Flexpreis Business" second phase for Deutsche Bahn’s legacy and online sales systems
  • Participation in project planning
  • Test planning / development of test cases
  • Test lead for the "Train-Line Number Display" project
  • Test coordination for the large-scale regional fare project / test concept
Augsburg, Germany

Senior Consultant

Dialog Lebensversicherung (for TOPjects AG)

  • New design of the document management for the COR Life policy system
  • Concept for connecting Word 2000 to the new COR Life print interface
  • Business case
Munich, Germany

Software Tester for the "New Policy Management System"

Generali Versicherung

  • Testing the contract migration, especially performing disability (BU) and occupational disability (EU) insurances
  • Ensuring consistent data transfer to the host with MVS/CICS
  • Test routines with MS Access/SQL
  • Error logging and tracking with ClearQuest
Munich, Germany

Design of a vehicle damage capture system for Generali's KIS-based field service system

Generali-Lloyd Insurance (for NSE Software)

  • Creation of the requirements specification
  • Definition of input screens for vehicles (liability, partial comprehensive, full comprehensive, passenger accident)
  • Definition of dialog flow, plausibility checks, and default values
  • Definition of data formats based on GDV
Frankfurt, Germany

Head of IT User Support (Permanent)

Gothaer Insurance

  • Setup and management of user support for Gothaer Insurance's field sales team in the greater Frankfurt am Main area
  • Introduction of the agency software WinGAUSS: customer database (CRM), contract information, rating, quotation, application
  • Migration from the old BonnData-based solution
  • IT troubleshooting
  • Sales support
  • Training in MS Office and WinGAUSS
  • Responsible for up to 10 employees
Heidelberg, Germany

Business Analyst

Heidelberg Life Insurance AG

  • Business analysis of the Austrian Insurance Tax Act and the "Doubt Resolution Decree" from 07/07/2008 regarding unit-linked life insurance
  • Calculation of tax liabilities from past withdrawals, surrenders, and single premium payments for single premium and quasi-single premium contracts using MS Access; reclassification of regular premium contracts into quasi-single premium contracts
  • Design of enhancements to the CLASS (LIFE/400) policy management system to implement the required business transactions and processes in English for single premium and quasi-single premium contracts
  • Business transactions: new policy, single premium payment, withdrawal and surrender of single premium and regular premium policies, premium waiver, policy extension and shortening, shortened surrender period
  • Organization and execution of UAT for new system functions
  • Selection and revision of customer letter templates in the SEPA project, BPMN process modeling with the BizAgi tool
Detmold, Germany

Consulting and Design

Lippische Regional Fire Insurance Institute (for NSE Software)

  • Topic: GDV data transmission to field sales
  • Training on the structure of the GDV data format for intermediary communication (similar to BiPro)
  • Design of data transmission, requirements catalog
  • Clarification of special cases with the client and the GDV contact
  • Definition of corresponding 0800 data records for Lippische-specific requirements
Munich, Germany

IT Staff

Munich Reinsurance Company

  • Coaching, training
  • Internal corporate PR
  • Quality assurance and testing
Munich, Germany

IT Training Consultant, Instructor

Münchener Rückversicherungs-Gesellschaft

  • Introduction to MS Office communication software
  • Excel, Word, PowerPoint and Windows NT for beginners and advanced users
  • Coordination of SAP R/3 training sessions
Munich, Germany

Programmer

Münchener Rückversicherungs-Gesellschaft

  • Munich Re Object Model (MRO)
  • Expert system NorMRisk for risk assessment in property insurance
Munich, Germany

Project Manager for MS Office communication system

Münchener Rückversicherungs-Gesellschaft

  • Office communication system based on Windows NT 4.0, MS Exchange 5.5, Outlook 97, Word 97, Visual Basic, iXOS archive and CAE fax server
  • Project management
  • Prioritization of new features and coordination with user groups and internal departments
  • Mapping of typical business processes in reinsurance contract management
  • Creation of concepts, specifications and requirements catalogs
  • Leading a team of up to 7 people
  • Negotiations with external and freelance staff as well as service providers
  • Automated software testing
  • Implementation and rollout of new software versions and service packs
  • Budget responsibility
Munich, Germany

Insurance Consultant

NSE Software AG

  • Consulting, design, project management and sales of sales force automation and CRM systems for insurance companies based on the NSE standard platform KIS
  • Development of an implementation concept for KIS
Munich, Germany

Creation of an implementation, migration and operation concept for the new sales software FINAS Enterprise

NSE Software AG

  • Definition of macro and micro processes: preparation, "marketing", piloting, training, hardware/software rollout, data loading, migration of existing data ("acquisition data"), ongoing data provisioning, data backup, support, coaching, hotline
Munich, Germany

Product Manager

NSE Software AG

  • Development of the FPMS software product
  • Responsible for customer- and market-oriented further development of the Financial Product Management System FPMS, the core component of the sales channel-integrating and workflow- and CRM-supporting FINAS Enterprise software
  • Business case in UML
  • Profit responsibility
  • Responsible for product strategy
  • Led up to twelve employees
  • Acted as liaison between sales and development
  • Responsible for sales and technical documentation and served as the technical point of contact
  • Created an operations manual for FINAS Enterprise
Bad Homburg, Germany

Conceptual design of an insurance and benefits analysis for integration into the existing NSE-KIS-based system,

Neckura Versicherungen (for NSE Software)

  • Analysis of property insurance, retirement provisions, and coverage gaps for an advisory and application program
  • Design of screen layouts and print output
  • Creation of a requirements specification
  • Business case
Nuremberg, Germany

Business Analyst for commercial quotation/application system, as a deputy

Nürnberger-Versicherung

  • Requirements elicitation for end-to-end reporting/DWH, integration of automated customer request handling into the FaktorZehn quotation system IOS and IPM, and review of agency data in quotes and software ergonomics
  • Formulation of user stories and storage in Jira & Confluence
  • Creation of test cases in Aqua
Munich, Germany

SAP R/3 Training Instructor

Siemens Business Services

  • Preparation and quality assurance of new training materials for SAP R/3 FI/CO Rel. 4.7 Enterprise, and conducting related training sessions for Siemens Business Services in Munich
  • Conducted SAP CO10 - Controlling compact training for Siemens Business Services in Munich
  • Conducted SAP CA705 - Fundamentals of Report Painter training for Siemens Business Services in Nuremberg
  • Certified as Qualified SAP User 2002 - Foundation Level -
Hamburg, Germany

Business Analyst for insurance sales processes

Signal-Iduna Versicherung

  • Optimization of the automated application review process for paper applications from insurance brokers – migration to a new system: switch from WebSphere to SDA/REST services
  • Creation of user stories and concepts in JIRA/Confluence
  • Restructuring and modeling of the authorization process including logging with BPMN (Gliffy)
  • Concept for replacing the archiving module with a new REST-based web service: Jira stories and interface definition
  • Concept for a new interface/data field mapping to report production errors in the ITS360 error handling system
Stuttgart, Germany

Senior Consultant and Subproject Manager

SparkassenVersicherung

  • Subproject management for software testing, pilot, training, and rollout of the new sales controlling system in 2007 at SparkassenVersicherung, S/MA/WI
  • Planning and execution of the software test for the new sales controlling system at SV based on Oracle Discoverer
  • Planning and organization of pilot test, training, rollout, user concept, and support for the new data warehouse system
  • Creation of manual and training materials for train-the-trainer sessions
  • Conducting workshops with a core training team
  • Conducting train-the-trainer and end-user training sessions
Dresden, Germany

Business Analyst for Composite & Motor Insurance

Sparkassenversicherung Sachsen

  • Designing business processes, business objects, (web) screens, business functions, interfaces, UI mapping, print templates, print mapping, and test cases for quotes, applications, and policy issuance in motor, household contents, liability, and accident insurance lines
  • Screen mapping, print templates, and text modules for OSPlus
  • Detailed requirement analysis with stakeholders
  • ArcWay/Camunda process modeling, Jira, Confluence, Excel, Word
  • Test cases for automated testing with Robot
  • Motor tariff change in batch processing
  • Internet capability for household, contents, liability, and accident rate calculators
  • New motor insurance tariff
  • Testing and documentation of implemented requirements
Frankfurt, Germany

Business Analyst Life Insurance – Migration Projects

Standard Life Assurance Ltd.

  • Preparation for migrating the EMC² Captiva incoming mail system and the Avaya call center system to new software versions
  • Process analysis, modeling, and optimization in BPMN
  • Conducting and documenting workshops
  • Consolidation and alignment of requirements with stakeholders
  • Analysis of system architecture and documentation of requirements
  • Project planning
Munich, Germany

Senior Consultant and Subproject Manager

SwissLife

  • Extension of the automated communication process between Riester providers and ZfA (Central Office for Retirement Assets)
  • Analysis of communication data records
  • Analysis of business transactions including special cases
Munich, Germany

Head of Insurance Division

TOPjects AG (IT- und Unternehmensberatung)

  • Responsible for designing and delivering IT projects in primary and reinsurance business: claims management, sales claims handling, application software, field service systems, policy administration, document management, business processes
  • Creating and editing sales and technical documentation on topics including IT security and single sign-on, IT service management with ITIL, software quality assurance and automated software testing, and host software maintenance and further development
Frankfurt, Germany

Business and Test Analyst Riester

Union Investment

  • Test analysis for modified business transactions under the Pension Improvement Act, especially Riester provider switches and Home-Riester
  • Executing tests on the MVS host system, troubleshooting and documenting the tests
  • Partial update of the functional specification for this
  • Functional design for reduction reasons ZA02 and §92 certificate
  • Reports on volume framework in the production portfolio using SQL
Munich, Germany

Senior Consultant and Subproject Manager

Versicherungskammer Bayern

  • Preparation for the migration of the (old) life policy administration system (MVS) to FJA Life Factory
  • Detailed modeling of business transactions in life insurance
  • Preparation, execution and documentation of workshops with executives
Munich, Germany

Software Test Lead for the Data Protection Code of Conduct project

Versicherungskammer Bayern

  • Overall test management for the Code of Conduct 'Lock & Deletion' project
  • Leading workshops for test case and test data capture in TOSCA for the policy administration systems across all lines of business
  • Planning the integrated test across all business and cross-functional systems
  • Organizing test execution, defect management and test documentation across the test phases (developer and business unit testing, integration testing and dress rehearsal) using tools like TOSCA, JIRA and Remedy
Munich, Germany

Senior Consultant and Project Manager

Versicherungskammer Bayern (for TOPjects AG)

  • Redesign of distribution claims settlement
  • Preparation and execution of workshops with various departments, including field sales, claims management, claims engineering, operations, back office and IT regarding the new claims processes
  • Evaluation of several alternative proposals in close cooperation with the client
  • Requirements catalog and functional specification
  • Business process modeling of the new process using Visio
  • Coordination of the new processes with all involved departments
  • IT project conception, feasibility study and effort estimation
  • ROI analysis, cost-saving potential estimation and business case
Hamburg, Germany

Business Analyst for Riester Subsidy Management Migration

Insurance company

  • Analysis of Riester subsidy business transactions for Provider Switch 2.0 in the AZUR subsidy management system
  • Visualization of the business transactions in BPMN 2.0 using Draw.io
  • Design and mapping of interfaces to the new msg.Subsidy Management system for various Riester subsidy business transactions
Koblenz, Germany

Business Analyst for new policy administration system for cyber insurance

Insurance Company

  • Draft business processes for the new cyber insurance in the new policy administration system Keylane Axon
  • Design data model and interface for the document output system M/Text
  • Design interface for GDV claims network communication for the cyber legal protection component
Münster, Germany

Concept for the new PRIMA field service system

Westphalian Provincial Insurance (for NSE Software)

  • Insurance and benefits analysis
  • Modeling of business and sales processes: rating, quote & application
  • Screen design
  • Rating calculator for all product lines
  • Quote and application printing
  • Features
  • Data transfer via GDV format
  • Quality assurance and testing
  • Bug tracking
  • Drafting test cases
  • Occasional Java programming
Stuttgart, Germany

Business Analyst for Health

Württembergische Insurance

  • Calculation of the unlimited tax-deductible premium portions of private health insurance according to KVBEVO (Health Insurance Contribution Determination Ordinance) under non-standard cases
  • Retrieving payments from accounting systems (SAP FS/CD, host)
  • Calculation in MS Excel and preparation of the MZ10 report
Wiesbaden, Germany

Business Analyst

Zurich Insurance

  • Design of a new web-based sales application/portal for Deutsche Bank advisors
  • User interface, user workflow/sales funnel/online process flow/user journeys/storyboards/sales process, dialog flow, plausibility checks, error messages, field mapping
  • Lines of business: life, pension, disability, Riester, Rürup
Cologne, Germany

Lead Business Analyst for Life

Zurich Insurance

  • Gathering and documenting requirements for the contract detail display in the Life division for the new customer portal: capital and risk life insurance, occupational/disability, pension insurance (including unit-linked, immediate start), Riester, Rürup, including beneficiaries, third-party rights, VPs, MVPs, dynamic options, payout phase, SHUR lines
  • Documentation in Jira + Confluence with UML use case diagram, UML class diagram, UML activity diagram, UML sequence diagram, created with PlantUML
  • Clarification of requirements up to the quality level of "Definition of Ready"
  • Use of JSON object model and microservices
  • Project methodology: Domain Driven Design (DDD), Scaled Agile Framework (SAFe)
  • Writing test cases in X-Ray

Senior Consultant and Sales

abonis AG, Ariescon GmbH

  • Consulting on the development and sales of DMS and electronic archiving solutions Optimal Systems, DocuWare and abox-X for small and medium-sized companies
  • Scanning, OCR and document indexing (processes)
  • Trade show appearance at SYSTEMS 2004
  • Sales to end customers in Southern Germany
  • Maintaining existing customer relationships
Marzling, Germany

Senior Consultant for Pension Advisory Systems and Portals

iS2 AG

  • Designing pension advisory systems (quotations, applications, pricing, advisory process) for Riester, Rürup, private pensions, occupational pensions (bAV), pension balance sheets, capital gains tax, tax calculators, and Riester subsidy optimizers based on Java
  • Designing for several insurance companies (Basler, Sparkassen-Pensionsmanagement, Signal-Iduna, R+V), including integration and XML interfaces to pricing and application systems, both offline and online (portal)
  • Developing concrete license and project proposals (including customization and maintenance)
  • Presentations to clients and sales

Summary

IT experience since 1985

Mr. Hohenthaner is distinguished by many years of experience in designing and implementing IT systems in the insurance industry. He has deep knowledge of all lines of business and sales channels.

  • Insurance field sales/POS/service systems including brokers
  • Rate calculators/consulting for property & casualty (including auto) and life/pension/Riester/occupational pension
  • Insurance business processes/workflow
  • Insurance claims management/auto/property & casualty insurances
  • Functional design
  • Process, data, and user interface design, process optimization
  • Software testing
  • Software rollout/implementation
  • Training
  • Document management/electronic archive/workflow
  • Integration of sales channels/CRM
  • Software and vendor selection
  • Business IT applications
  • Business assessments/business case

Languages

German
Native
English
Advanced
French
Advanced
Italian
Advanced

Education

DVA Munich

Insurance Business Administrator, Executive Master of Insurance · Munich, Germany

University of Passau

Diploma in Computer Science · Passau, Germany

Certifications & licenses

IREB® Certified Professional for Requirements Engineering

IREB

Usability Manager - Intensive Course

Academy of German Media

ISTQB® Certified Software Tester

ISTQB

Qualified SAP User 2002 - Foundation Level

SAP

Introduction to Object-Oriented System Development

Communication, Argumentation, Discussion

Project Manager Certificate (Project Management Interactive)

Project Management Interactive

Sales Training

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