Johannes Hohenthaner - Business Analyst for Migration of Riester Allowance Administration

Recommended expert

Munich, Germany

Experience

Feb 2025 - Sep 2025

8 months

Hamburg, Germany

Business Analyst for Migration of Riester Allowance Administration

Insurance company

Analysis of the Riester subsidy processes for Anbieterwechsel2.0 in AZUR subsidy management
Representation of the processes in BPMN 2.0 using Draw.io and Adonis
Analysis of the datasets exchanged with the life insurance policy management and migration to the msg datasets
Design and mapping of the interfaces to the new msg.ZulagenVerwaltung for various Riester subsidy processes at the data field level

Jun 2024 - Nov 2024

6 months

Koblenz, Germany

Business Analyst for New Policy Administration System for Cyber Insurance

Debeka Insurance

Drafting business processes for a new cyber insurance in the new policy administration system Keylane Axon
Designing the data model & interface for the M/Text document output system
Designing the interface for GDV claims network communication for the cyber legal protection component

Feb 2024 - Apr 2024

3 months

Munich, Germany

Business/Test Analyst for elect WOS election organization system / WAS election processing system for the 2024 European election

AKDB Municipal Data Processing Agency

Drafting and aligning the test concept according to ISTQB and IEEE 829 standard
Deriving over 200 test cases from the software manual, training sessions, and hands-on work with the software in the test environment
Written / graphical documentation of the test cases in Jira/XRay

Apr 2023 - Jan 2024

10 months

Hamburg, Germany

Business Analyst for Insurance Sales Processes

Signal-Iduna Insurance

Optimizing the automated application review process for paper applications from insurance brokers – migration to a new system
Transition from WebSphere to SDA/REST services
Creating user stories and concepts in JIRA/Confluence
Restructuring and modelling the authorization assignment process including logging with BPMN (Draw.io, Gliffy)
Concept for replacing the archiving module with a new REST-based web service: Jira stories and interface definition
Concept for a new interface/data field mapping for reporting production errors in the ITS360 error handling system

Nov 2022 - Feb 2023

4 months

Stuttgart, Germany

Business Analyst for Banking Processes

CreditPlus Bank

Process modelling of current and target digital business processes in BPMN (Draw.io): address change, bank account update, installment increase, installment reduction, deferral, special repayment, early settlement, third-party settlement, cancellation, all in workshops with the business units
Documentation in BPMN 2.0 using Draw.io in Confluence
Designing a proof-of-concept to select a new BPMN modelling tool (SAP Signavio, Adonis, ARIS)

Sep 2021 - Oct 2022

1 year 2 months

Dresden, Germany

Business Analyst for Property & Casualty & Auto

Sparkassenversicherung Sachsen

Design of business processes, domain objects, (web) forms, business functions, interfaces, UI mapping, print templates, print mapping, and test cases for quotes, applications, and policies in the auto, household contents, liability, and accident lines
Form mapping, print templates, text modules for OSPlus
Detailed definition of requirements with stakeholders
ArcWay/Camunda process modeling, Jira, Confluence, Excel, Word
Test cases for automated testing with Robot
Auto rate change in batch processing
Internet capability for home, household contents, liability, and accident rate calculators
New auto rate
Testing and documentation of implemented requirements

May 2021 - Aug 2021

4 months

Cologne, Germany

Lead Business Analyst for Life Insurance

Zurich-Versicherung

Identifying and documenting requirements for the contract detail view in the Life line for a new customer portal covering: capital and term life insurance, occupational/disability insurance, pension insurance, including unit-linked, immediate-start, Riester, Rürup, including beneficiaries, third-party rights, VPs, MVPs, dynamics, payout phase, SHUR lines
Jira and Confluence with UML use case diagrams, UML class diagrams, UML activity diagrams, UML sequence diagrams created with PlantUML
Clarifying requirements up to the quality level of the "Definition of Ready"
Using JSON object model and microservices
Project methodology: Domain-Driven Design (DDD), Scaled Agile Framework (SAFe)
Writing test cases in X-Ray

Jan 2021 - Apr 2021

4 months

Nuremberg, Germany

Business Analyst for Commercial Quoting/Application System

Nürnberger-Versicherung

Gathering requirements for end-to-end reporting / DWH, connecting automated customer request handling to the FaktorZehn quoting system IOS and IPM, checking agency data during quotes and software ergonomics
Writing user stories and storing them in Jira & Confluence
Creating test cases in Aqua

May 2019 - Mar 2020

11 months

Munich, Germany

Business Analyst, Software Test Lead, Test Analyst, Tester

ADAC-Autoversicherung

Design and testing of the commission system for a new sales and administration platform for auto insurance, based on the rule-based IBM Operational Decision Manager (ODM)
Further refinement of the domain concept regarding the commission process
Translating the domain concept into agile product backlog items / user stories in Microsoft TFS
Writing new change requests and product backlog items in collaboration with stakeholders
Improving the interface definition to the product owner
Creating and aligning the software test concept with project management
Designing test cases including test data for all requirements in collaboration with the product owner and documenting them in Microsoft TFS
Executing software tests and documenting test results in Microsoft TFS
Error analysis
Leading the daily test status meeting
Status reporting to project management
Improving the user interface of the ADAC compensation system
Preparing for migration
Preparing the new telematics rate

Nov 2018 - Jan 2019

3 months

Munich, Germany

Business Analyst for Agile Concept in NatCat Reinsurance

Allianz SE / EPAM

Analyzing and structuring requirements / discussions with stakeholders
Creating and refining epics and user stories in JIRA
User interface for import/export functionality and DWH dashboards
Test cases

Nov 2017 - Sep 2018

11 months

Frankfurt, Germany

Business and Test Analyst / IT Concept Designer for Rail Sales Systems

Deutsche Bahn

Analysis and structuring of requirements / talks with stakeholders
Developing the detailed IT design for the sales process / user journey with stakeholders and developers for the new Deutsche Bahn Flexpreis Business stage 2 fare for legacy and online sales systems
Helping with project planning
Test planning / writing test cases
Leading tests for the 'Display Train Line Number' project
Test coordination for the major state fare project / test concept

Aug 2017 - Oct 2017

3 months

Frankfurt, Germany

Business and Test Analyst for interest withholding tax refund

BNP Paribas

Analysis of finance-related requirements regarding taxes on capital investments, considering regulations
Creating test cases, as well as conducting and documenting the software test of a new web-based software solution for the refund of interest withholding tax to foreign investors under existing double taxation agreements
Creating a process description and writing a user manual for the new software

Mar 2017 - May 2017

3 months

Frankfurt, Germany

Business Analyst Life Insurance – migration projects

Standard Life Assurance Ltd.

Preparation for migrating the EMC² Captiva inbox system and the Avaya call center system to new software versions
Analysis, modeling and optimization of processes in BPMN
Conducting and documenting workshops
Consolidation and coordination of requirements with stakeholders
Analysis of system architecture and documentation of requirements
Project planning

Apr 2016 - Sep 2016

6 months

Frankfurt, Germany

Business and Test Analyst for Riester

Union Investment

Test analysis for changed business transactions under the Pension Reform Act, especially Riester provider changes and home-Riester
Running tests on the MVS host system, debugging & documenting the tests
Partly revising the functional design for this
Functional design for reduction reasons ZA02 and §92 certification
Data evaluations for volume metrics in the production environment using SQL

Jun 2015 - Nov 2015

6 months

Wiesbaden, Germany

Business Analyst

Zurich Insurance

Design of a new web-based sales application/portal for Deutsche Bank advisors
User interface, user workflow / sales funnel / online process flow / user journeys / storyboards / sales process, dialog flow, plausibility checks, error messages, field mapping
Lines of business: life, pension, disability, Riester, Rürup

Jan 2015 - Apr 2015

4 months

Munich, Germany

Software Test Lead for the Code of Conduct Data Protection Project

Bavarian Insurance Chamber

Overall test management for the Code of Conduct Blocking & Deleting project
Leading workshops to collect test cases and test data in TOSCA for the policy administration systems of all divisions
Planning combined testing across all line-specific and cross-cutting systems
Organizing test execution, defect management and test documentation across the test levels: developer and business unit testing, integration testing and 'dress rehearsal', using tools like TOSCA, JIRA and Remedy

Nov 2014 - Dec 2014

2 months

Stuttgart, Germany

Business Analyst for Health Insurance

Wuerttemberg Insurance

Calculating the unlimited tax-deductible premium portions of private health insurance according to KVBEVO § 10 (1) no. 3a EStG in non-standard cases
Retrieving payments from accounting systems (SAP FS/CD, host)
Calculations in MS Excel and preparation of the MZ10 report

Jul 2014 - Sep 2014

3 months

Munich, Germany

Software Tester 'New Policy Administration System'

Generali Insurance

Testing policy migration, especially benefit-paying disability and waiver-of-premium insurances
Ensuring consistent data transfer to the host using MVS/CICS
Creating test routines using MS Access/SQL
Logging and tracking defects with ClearQuest

Dec 2013 - Apr 2014

5 months

Munich, Germany

Business Analyst in the 'New Policy Administration System' Project

Continentale Life Insurance AG

Designing, specifying and data mapping of query screens/User Journey in the portal for the new life policy administration system based on 'Fisalis': policy overview, line-independent policy data, personal data, beneficiaries, third-party rights, AML, fund information, dynamics, surcharges, occupational pensions (bAV), Riester, taxes, value status calculation, special agreements, application and transaction data
Modeling the information request process
Project methodology: SCRUM supported by Atlassian JIRA and Confluence
Screen design with Justinmind Prototyper Pro

Apr 2012 - Apr 2013

1 year 1 month

Stuttgart, Germany

Business Analyst

Allianz Life Insurance AG

Functional analysis of the GDV value status procedure for Riester and occupational pension (bAV) annuity insurances, particularly regarding business transactions like home Riester, pension equalization, allowance entries during the pension phase, allowance recoveries, provider switches inbound and outbound
Documenting the transactions in the form of a detailed work instruction and a set of error descriptions
Documenting the module structure
Third-level case-by-case analysis and handling with HP Quality Center
Defining, tracking, testing, and implementing change requests
Defining, tracking, testing, and implementing workflow changes
Onboarding new colleagues
Testing and processing complex individual cases for capital gains tax certificates for life/annuity insurances and park depots
Generating reports on capital gains tax with SAS
Testing the tax functionality of the new ABS policy administration system in terms of capital gains tax, non-taxed interest certificates, exemption orders, and loss carryforwards
Processing and resolving complex individual cases for Riester provider changes: AZ04, AZ05, AA01

Apr 2011 - Mar 2012

1 year

Heidelberg, Germany

Business Analyst

Heidelberger Lebensversicherung AG

Business analysis of the Austrian Insurance Tax Act and the "Circular on Doubts" dated 7 July 2008 concerning unit-linked life insurance policies
Calculation of tax liabilities from past withdrawals, surrenders and single premium payments for single premium contracts and quasi-single premium contracts using MS Access; reclassification of regular premium contracts into quasi-single premium contracts
Design of extensions to the CLASS (LIFE/400) policy administration system to implement the necessary business transactions and processes in English for single premium and quasi-single premium contracts
Business transactions: new contract, single premium payment, withdrawal and surrender of single premium and regular premium payment contracts, premium waiver, contract extension and reduction, abbreviated BZD
Organization and execution of UAT for new system functions
Selection and revision of customer letter templates in the SEPA project, BPMN process modeling using the BizAgi tool

Dec 2010 - Mar 2011

4 months

Bad Vilbel, Germany

Business Analyst / Software Tester in the migration project

AllianzDresdner/Wüstenrot Bauspar AG

Documentation and consolidation of group-wide and operating system-wide, mission-critical file transfer lists as part of the migration project from ADB to W&W, with the goal of re-implementing them in the target environment
Design of test scenarios for file transfers and monitoring of the tests
Design of user acceptance tests and maintenance of error lists

Mar 2010 - Jul 2010

5 months

Marzling, Germany

Senior Consultant for pension advisory systems and portals

iS2 AG

Design of pension advisory systems (offer, application, pricing, advisory process) for Riester, Rürup, private pension, company pension schemes, funding balance, capital gains tax, tax calculator, Riester subsidy optimizer on a Java basis
Design for several insurance companies (Basler, Sparkassen-Pensionsmanagement, Signal-Iduna, R+V) including integration/XML interfaces to pricing/application systems, offline and online (portal)
Preparation of detailed license and project proposals (including customization and maintenance)
Presentations to clients and sales

Jan 2010 - Feb 2010

2 months

Munich, Germany

ABS Qualification

Allianz

Power-user training for the ABS motor claims application

Jan 2009 - Dec 2009

1 year

Munich, Germany

Senior Consultant / Business Analyst

Allianz

Creation of the functional specification for private liability insurance for the new bundle product "StartPaket" in ABS for quoting, application, and pricing (application process) in the field service portal
Definition of tariff features, clauses, user interface, print documents, tariff tables, and calculation rules
Development of the concept for payments in the unemployment protection module for quarterly, semiannual, and annual payment frequencies
Formulation of test cases
Coordination with BO and market management
Migration of letter templates and documents from legacy systems to the new ABS output management system LM/Scout: text transfer, error correction, optimization of wording
Redesign of logic structures in letters and building blocks
Insertion of data from the policy system using global variables
Testing and release
Data analysis in MS Access and MS Excel for rate adjustment in homeowners insurance
Document analysis and maintenance regarding the new issue "installment surcharges for intra-year payments"
Detailed work on the project "tax-neutral home tariff"

Jan 2008 - Dec 2008

1 year

Munich, Germany

Senior Consultant and Subproject Manager

SwissLife

Expansion of the automated communication process between the Riester provider and the ZfA (Central Office for Retirement Assets)
Analysis of communication data records
Analysis of business transactions including special cases

Jan 2007 - Dec 2007

1 year

Munich, Germany

Senior Consultant and Subproject Manager

Allianz SE

Developing concepts for business processes and the user interface of the customer portal Allianz Online Systems (AOS)
Analysis of the new technical platform ABS
Design of a new AOS data mart in the intranet
Concept work for integrating the claims system with legacy systems

Jan 2007 - Dec 2007

1 year

Munich, Germany

Senior Consultant and Subproject Manager

Versicherungskammer Bayern

Preparation of the migration of the (old) life administration system (MVS) to FJA Life Factory
Detailed modeling of business transactions in life insurance
Preparation, execution, and documentation of workshops with executives

Jan 2006 - Dec 2007

2 years

Stuttgart, Germany

Senior Consultant and Subproject Manager

Sparkassenversicherung

Subproject management for software testing, pilot, training, and rollout of the new sales controlling system in 2007
Planning and execution of software testing for SV's new sales controlling system based on Oracle Discoverer
Planning and organization of pilot test, training, rollout, user concept, and support for the new data warehouse system
Creation of manuals and training materials for train-the-trainer sessions
Conducting workshops with a core training team
Conducting train-the-trainer and end-user training

Jan 2005 - Dec 2006

2 years

Minden, Germany

Senior Consultant and Project Manager

Audatex Deutschland GmbH

Design of software and business processes and support for sales during customer visits and events in the insurance industry
Development and demonstration of a typical motor claims workflow in the customer portal adpclaims.net for the VÖV Association of Public Insurers
Development and demonstration of a typical motor claims workflow in the customer portal adpclaims.net, together with the partner UCS Universal Consulting Software / C@risma and the GDV Claims Network
UML Use Case Design
Organization and management of the project: development and demonstration of a typical motor claims workflow in adpclaims.net for the BGA Audatex user community
Further development of the automated expert communication in the customer portal adpclaims.net ("Dispatching")
Further development of the partner workflow, in collaboration with the partner UCS Universal Consulting Software GmbH
Development of a new claims workflow, including automatic RulesCheck, for Allianz Insurance
Optimization of the Audatex solution AutoGlaserStory, with regard to various customer requirements

Jan 2004 - Dec 2005

2 years

Senior Consultant and Sales

Abonis AG, Ariescon GmbH

Consulting on the development and sales of the DMS and electronic archiving solutions Optimal Systems, DocuWare, and abox-X for small and medium-sized enterprises
Scanning, OCR, and document indexing (processes)
Trade show appearance at SYSTEMS 2004
Sales to end customers in southern Germany
Maintaining existing customer relationships

Jan 2004 - Dec 2004

1 year

Munich, Germany

SAP R/3 Training Instructor

Siemens Business Services

Preparation and quality assurance of new training materials for SAP R/3 FI/CO Rel. 4.7 Enterprise and conducting the related training sessions
Conducting the SAP CO10 - Controlling Compact training
Conducting the SAP CA705 - Report Painter Basics training
Certified as a Qualified SAP User 2002 - Foundation Level -

Jan 2002 - Dec 2003

2 years

Munich, Germany

Senior Consultant and Project Manager (via TOPjects AG)

Versicherungskammer Bayern

Preparation and conducting of workshops with various departments regarding the new claims processes
Evaluation of several alternative proposals in close collaboration with the client
Requirements catalog, functional specification
Business modeling of the new process using Visio
Coordination of the new processes with all involved departments
IT project conception, feasibility study, and effort estimation
ROI analysis, estimation of savings potential, business case

Jan 2001 - Dec 2003

3 years

Munich, Germany

Head of Insurance Division

TOPjects AG (IT and Management Consulting)

Responsible for the design and completion of IT projects in the primary and reinsurance sectors
Claims management, sales claims settlement, application software, field service systems, policy administration, document management, business processes
Creating and editing sales and technical documentation on topics such as IT security, single sign-on, IT service management with ITIL, software quality assurance, and host software maintenance

Jan 2001 - Dec 2002

2 years

Augsburg, Germany

Senior Consultant (via TOPjects AG)

Dialog Lebensversicherung

Concept for linking Word 2000 to the new print interface of COR Life
Business case

Jan 2000 - Dec 2001

2 years

Munich, Germany

Product Manager for FPMS

NSE Software AG

Responsible for customer- and market-oriented development of the Financial Product Management System (FPMS)
Business case in UML
Revenue and product strategy responsibility
Managed a team of up to twelve employees
Liaison between sales and development
Responsible for sales and technical documentation and served as technical contact
Created an operations manual for FINAS Enterprise

Jan 2000 - Dec 2000

1 year

Munich, Germany

Concept design for motor claims entry (via NSE Software)

Generali-Lloyd-Versicherungen

Created the requirements specification
Defined entry forms for motor (liability, partial comprehensive, full comprehensive, passenger accident)
Defined dialog flow, plausibility checks, and default values
Defined data formats based on GDV

Jan 1999 - Dec 2000

2 years

Munich, Germany

Insurance Consultant

NSE Software AG

Consulted, designed, and managed projects for sales force automation and CRM systems for insurance companies, based on the NSE standard platform KIS
Developed an implementation concept for KIS

Jan 1999 - Dec 2000

2 years

Münster, Germany

Concept design for the new field service system PRIMA (via NSE Software)

Westfälische Provinzial Versicherung

Performed insurance and coverage analysis
Modeled business and sales processes: rating, quote & application
Designed screens, tariff calculator for all lines, and quote and application printing
Data transfer using GDV format
Quality assurance, testing, bug tracking, and test case design
Occasional Java programming

Jan 1999 - Dec 1999

1 year

Detmold, Germany

Consulting and design for GDV data transfer (via NSE Software)

Lippische Landes-Brandversicherungsanstalt

Provided training on GDV data format structure for agent communication
Designed data transfer and requirements catalog
Clarified special cases with the customer and the GDV contact
Defined the corresponding 0800 data sets for Lippische-specific requirements

Jan 1999 - Dec 1999

1 year

Munich, Germany

Development of an implementation, migration, and operations concept for FINAS Enterprise

NSE Software AG

Definition of macro and micro processes: preparation, piloting, training, hardware/software rollout, data provisioning
Migration of existing data
Ongoing data provisioning and backup
Support, coaching, hotline

Jan 1999 - Dec 1999

1 year

Bad Homburg, Germany

Design of an insurance and benefits analysis (via NSE Software)

Neckura Versicherungen

Analysis of existing property insurance, retirement provision, and coverage gap for a consulting and application program
Design of screen layouts and print output
Creation of a requirements specification
Business case

Jan 1998 - Dec 1998

1 year

Munich, Germany

Project Manager for MS-Office communication system / IT Staff

Munich Reinsurance Company

Project management for an office communication system based on Windows NT 4.0, MS-Exchange 5.5, Outlook 97, Word 97, VisualBasic, iXOS archive, and CAE fax server
Prioritizing new features and coordinating with departments
Mapping typical business processes of reinsurance contract management
Creation of concepts, functional specifications, and requirement catalogs
Managing up to 7 employees
Automated software testing, introduction, and roll-out of new software versions
Coaching, training, and internal corporate PR

Jan 1997 - Dec 1997

1 year

Munich, Germany

IT Training Instructor, Lecturer

Munich Reinsurance Company

Excel, Word, PowerPoint, and Windows NT for beginners and advanced users
Coordination of SAP R/3 training

Jan 1996 - Dec 1996

1 year

Munich, Germany

Programmer

Munich Reinsurance Company

Munich Re Object Model (MRO)
NorMRisk expert system for risk assessment in property insurance

Jan 1994 - Dec 1996

3 years

Frankfurt, Germany

Head of IT User Support

Gothaer Versicherungen

Set up and led the user support service for field sales in the greater Frankfurt am Main area
Introduced the agency software WinGAUSS, including CRM, policy inquiries, pricing, quotations, and applications
Carried out the migration from the legacy BonnData-based solution
IT troubleshooting and sales support
Conducted training in MS Office and WinGAUSS
Managed a team of up to 10 employees

Summary

IT experience since 1985

Mr. Hohenthaner stands out with his many years of experience in designing and introducing IT systems in the insurance industry. He has deep knowledge of all lines of business and sales channels.

“Mr. Hohenthaner has always ensured the success of all assigned, often very time-critical, projects through his strong personal commitment and his broad expertise, and has actively helped strengthen and expand ADP Business-Services GmbH’s position in the market ... and win new clients.” Wolfgang Ahrens, Managing Director

Skills

Business/test Analyst / Project Manager / Test Manager In Insurance/sales Environment
Field Sales/pos/claims Systems Incl. Brokers
Rate Calculators/advice For Property/casualty & Auto And Life/pension/riester/occupational Pension
Insurance Business Processes / Workflow
Insurance Claims Management / Motor/composite Insurance
Functional Design / Ireb® Certified Professional For Requirements Engineering
Process, Data And User Interface Design, Process Optimization
Software Testing: Certified As Istqb® Certified Tester
Software Rollout/implementation
Training
Document Management / Electronic Archiving / Workflow
Sales Channel Integration / Crm
Software And Vendor Selection
Business It Applications
Business Evaluations / Business Case