Norbert Gunia
Consultant
Consultant
Akademisch Arbeitsgemeinschaft GmbH (Steuertipps.de)
Supporting implementation of the CMS Pimcore as well as support and partner management for existing applications.
Knowledge transfer of the existing application landscape.
Advising stakeholders on new implementations.
Supporting data modeling for Pimcore.
Planning and executing data migrations from Salesforce to Pimcore using ESB.
Creating user stories.
Providing 3rd-level support for critical processes.
Technologies: Salesforce Marketing-, Sales- and Service Cloud, Talend ESB, Pimcore, Shopware, ERP-System Move, DB2, MySQL, MS Office, MS Visio, Jira, Confluence.
Business Analyst
AOK Systems GmbH
Business analyst for the online services for private customers, including modules for applications and certificates, integrated event management, helic@web online forms, and automatic processes.
Business analyst for services for healthcare providers, including modules for health partner services, contract management, mass interfaces, and Inbox/Outbox for private and business customers.
Conducting business analyses.
Managing requirements.
Defining user stories and acceptance criteria.
Maintaining project documentation in Confluence & Jira.
Detailed conception.
Performing tests and automations.
Domain-driven design.
Technologies: Oscare (SAP for statutory health insurance), Helic@Web, MS Office, MS Visio, Jira, Xray, Confluence, TestBench, Swagger.
Self-Study
- Scrum & Agile Masterclass with practical examples and PSM1 certification.
- Business analyst training (agile and classical).
- BPMN 2.0 process modeling training (from beginner to expert).
Product Owner
Academisch Arbeitsgemeinschaft GmbH (Steuertipps.de)
Leading Salesforce Sales and Marketing Cloud implementation and digital transformations within a publishing company.
Designing solutions.
Handling multi-project management.
Planning projects using both Waterfall and Scrum methodologies.
Acting as product owner for mainly agile projects.
Performing risk analyses and measures planning.
Defining user stories.
Stakeholder management.
Project controlling.
Selecting software solutions and implementation partners.
Managing releases and productivity fine-tunings.
Coordinating and managing agile development partners.
Advising marketing and service leadership.
Technologies: Salesforce Marketing-, Sales- and Service Cloud, Talend ESB, Shopware, Media Cockpit Asset Management, IBM TM1 OLAP, Adobe CMS ColdFusion, ERP-System Move, SQL-Server, DB2, MySQL MS Azure, MS Office, MS Visio, MS Project, Jira, Confluence.
Schoenberger Germany Enterprise
Conducted process analysis and documentation for EPK as part of integration with a new ERP.
Analyzed initial steps across all key business units.
Visually mapped business flow and provided detailed descriptions of potential future business scenarios.
Achieving customer satisfaction is at the heart of the solutions I help implement and shapes my own approach.
Customer satisfaction happens when a holistic approach leads to sustainable process optimization. I focus my activities on this realization.
My preferred area is optimizing the business value of individual modern technologies through integration.
Customer satisfaction comes when a seamless and smooth flow of information is in place. My practical approach aims to harmonize organization, technology and people.
My extensive experience from many projects, which I have successfully carried out as a business analyst, project manager, consultant and programmer in various industries, allows me to communicate with all project stakeholders at eye level.
Thanks to my experience in all areas of project implementation, I can quickly get up to speed in ongoing projects.
Understanding process flows and business interdependencies in detail leads to an objective evaluation of processes and uncovers additional potential.
Project management, business analysis and modeling methods were part of my training and are my practical tools.
My strong commitment and hands-on mentality with high quality standards contribute to the successful delivery of complex projects.
Ultimately, customer satisfaction is reflected in my relatively long project durations in the past.
Flender Machinery & Gear Manufacturing
Turner · Germany
Certified Trainer & Safety Supervisor
DGQ Quality Technician Certified Industrial Foreman
REFA Industrial IT Specialist
REFA Programmer
REFA Technician for Work Studies and Business Organization
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