Silke Daroglou
Requirements Engineer
Experience
Requirements Engineer
Unknown
Providing interfaces for data delivery from legacy systems to replace them
Analyzing legacy systems, understanding data structures
Implementing data structures in the new system
Implementing legal and regulatory requirements for TAF/TAP/TSI, ETCMS
Coordinating with external systems
Functional acceptance of features
Analyzing data to implement GDPR for user data
Designing features/user stories
Clarifying open issues
Defining processes and data structures
Aligning with connected teams within the ART
Technologies/Methods:** SAFE, JIRA, Confluence, MSTeams, Mindmanager, PlantUM, IntelliJ, DBT, AWS
Requirements Engineer
Unknown
Extending existing systems with new functionalities
Subject matter owner for implementing GDPR requirements
Coordinating with stakeholders from BSS and OSS
Reviewing deletion runs/error analysis
Implementing legal and regulatory requirements
Coordinating with external systems
Functional acceptance of features
Designing/implementing change requests
Supporting new product launches
Creating migration requirements
Feasibility studies
Clarifying open issues
Defining processes and data structures
Coordinating with connected teams
Working in hybrid setups
Coordinating requirements in waterfall and agile organizations
Technologies/Methods:** Waterfall project organization, SCRUM, JIRA, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard, Siebel, APEX, Oracle databases
Business Analyst
Unknown
Expanding the online sales platform for telecommunications products in the business customer segment for new customers
Business Epic Owner for customer data
Developing the topic of new customer data and verification according to business, legal, and regulatory requirements
Implementing legal and regulatory requirements for new customers and telecom products
Coordinating with stakeholders from BSS and OSS and external systems for data storage in an API architecture
Functional acceptance of features
Developing test scenarios
Creating epics/user stories
Defining processes and data structures
Integrating an online identification system for new customers
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard, PurpleView, Swagger, Postman
Business Analyst
Unknown
Launching the online sales platform for telecommunications products in the business customer segment
Business Epic Owner for customer data
Defining customer data structures for contract customers
Connecting various data pools with customer and address data
Introducing a Party Role Management to map customer data structures
Functional acceptance of features
Creating epics/user stories
Developing test scenarios
Coordinating with connected teams and external systems for data storage
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard
Business Analyst
Unknown
Launching an online sales platform for hardware in the business customer segment
Business Epic Owner for customer data
Defining customer data structures for guest purchasers
Coordinating with stakeholders from BSS and OSS
Coordinating with external systems for data storage
Functional acceptance of features
Developing test scenarios
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard
Business Analyst
Unknown
Transforming the waterfall project organization to the SAFE framework in order management for telecommunications
Lead business analyst in an agile team
Integrating agile processes into daily work
Coordinating with stakeholders from BSS and OSS
Automating processes within the order chain
Preparing product increment planning
Developing product backlogs
Implementing requirements in agile mode
Developing test scenarios and test automation
Technologies/Methods:** SAFE, JIRA, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator, Insomnia, scenario manager, ADP, Confluence, Slack
Solutiondesigner, Business Analyst
Unknown
Defining and implementing new processes in an existing CRM system in order management
Deriving user stories from epics and translating them into business and technical requirements
Coordinating with relevant stakeholders of connected systems (BSS and OSS) for impact analysis
Automating processes within the order chain
Modeling processes with Innovator
Creating documentation for knowledge transfer
Quality control of development work through BA tests
Training users and support staff
Providing functional and technical support for production rollout
Ticket analysis and resolution
Technologies/Methods:** JIRA, HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Solutiondesigner, Business Analyst
Unknown
Feasibility study for introducing a new product structure and extended business requirements in order management
Reviewing existing processes for adaptability to the new product model
Deriving user stories from epics and translating them into business and technical requirements
Automating processes within the order chain
Effort estimation using function point analysis
Modeling processes with Innovator
Creating documentation for knowledge transfer
Quality control of development work through BA tests
Technologies/Methods:** HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Business Analyst
Unknown
Connecting new services to an existing CRM system in order management
Designing and implementing business processes for wholesale according to legal regulations
Designing and implementing new legal regulations for the relocation process of fixed-line connections
Effort estimation using COCOMO and function point analysis
Adjusting data display and processing within the CRM system
Automating processes within the order chain
Creating/extending a business function model in Rational Rose
Creating documentation for knowledge transfer
Quality control of development work through BA tests
Supporting system testing and CIT
Providing functional and technical support for production rollout
Ticket analysis
Technologies/Methods:** HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Business Analyst, Siebel Entwickler
Unknown
Extending the initial version of an order management system in telecommunications with additional functionalities
Gathering and analyzing requirements for new business processes in workshops
Technical feasibility studies
Automating processes within the order chain
Effort estimation using COCOMO and function point analysis
Creating/extending a business function model in Rational Rose
Creating documentation for knowledge transfer
Quality control of development work through BA tests
Providing business support for production implementations
Supporting the Indian development team on site in Pune, India
Technologies/Methods:** Clear Quest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator
Siebel Entwickler, Business Analyst
Unknown
Building company-specific order management processes in a new CRM system
Initial setup of order processes in the order management system
Automating processes within the order chain
Effort estimation using COCOMO
Technical implementation through customizing, scripting, and workflow design
Clarifying unclear business processes
Supporting production rollout
Ticket analysis and resolution
Technologies/Methods:** Clear Quest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator
Siebel Entwickler, Business Analyst
Unknown
Creating quick entry masks with follow-up processing
Aligning business requirements
Supporting definition and mapping of operational and sales processes
Developing alternative design proposals
Configuration, customizing, and scripting
Performance analysis and test support
Ensuring data consistency
Technologies/Methods:** Siebel 7.8 Sales, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Siebel Entwickler, Business Analyst
Unknown
Customizing and rolling out a multilingual ePharma application in EMEA, Australia, Canada
Reviewing and redesigning requirements
Coordinating with offshore partners
Time and cost estimation
Ensuring data consistency
Technologies/Methods:** Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Siebel Entwickler, Business Analyst, Customer Support
Unknown
Converting a monolingual system to multilingual and preparing for rollout in EMEA
Integrating functions during system consolidation
Ticket handling and tracking
Configuring and testing Siebel EIM functionalities
Ensuring data consistency
Customer level support
Technologies/Methods:** Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Business Analyst
Unknown
Creating training materials and conducting user and developer training
Developing training materials for onboarding new employees
Training existing staff on new topics
Technologies/Methods:** MS Office
Siebel Entwickler, PL/SQL Spezialist
Unknown
Customizing Siebel, workflow management, and enhancing interfaces
Measures to ensure data consistency
Building a CRM system
Adapting user interfaces
Creating workflows to support business processes
Checking data consistency
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader
Business Analyst, Schnittstellenentwickler
Unknown
Analyzing the front office data model and preparing data in the data warehouse to create reports
Responsible for conceptual design
Designing and developing the DWH structure
Ensuring data consistency between systems
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader, Business Objects, Baan Front Office
PL/SQL Entwickler
Unknown
Integrity checks on data delivery of an interface between the production system and data warehouse
Aligning requirements and testing implementation
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader
PL/SQL Entwickler
Unknown
Creating check routines to ensure data consistency in a logistics system
Verifying and ensuring data integrity
Deriving integrity rules from business processes
Storing results in the Oracle database
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader
Languages
Certifications & licenses
ISTQB Tester Foundation Level
Professional Scrum Master I
scrum.org
Siebel Certified Consultant (7, 8)
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