Providing interfaces for data delivery from legacy systems to replace them
Analyzing legacy systems, understanding data structures
Implementing data structures in the new system
Implementing legal and regulatory requirements for TAF/TAP/TSI, ETCMS
Coordination with external systems
Functional acceptance of features
Analyzing data to implement GDPR for user data
Designing features/User Stories
Clarifying open technical questions
Defining processes and data structures
Coordination with connected teams within the ART
Technologies/Methods:** SAFE, JIRA, Confluence, MSTeams, Mindmanager, PlantUML, IntelliJ, DBT, AWS
Extending existing systems with new functionalities
Business responsible for implementing GDPR requirements
Coordination with stakeholders from BSS and OSS
Reviewing deletion runs/Error analysis
Implementing legal and regulatory requirements
Coordination with external systems
Functional acceptance of features
Designing/implementing change requests (CRs)
Supporting the introduction of new products
Creating migration requirements
Conducting feasibility studies
Clarifying open technical questions
Defining processes and data structures
Coordination with connected teams
Working in hybrid structures
Coordinating requirements in waterfall and agile organizations
Technologies/Methods:** Waterfall project organization, SCRUM, JIRA, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard, Siebel, APEX, Oracle Databases
Extending the online trading platform for telecommunications products in the corporate customer environment for new customers
Business Epic Owner for customer data topic
Developing the topic of new customer data and new customer verification according to technical, legal and regulatory requirements
Implementing legal and regulatory requirements for new customers and telecommunications products
Coordination with stakeholders from BSS and OSS as well as external systems for data storage in an API architecture
Functional acceptance of features
Developing test scenarios
Creating EPICs/User Stories
Defining processes and data structures
Integrating an online identification system for new customers
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API Architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard, PurpleView, Swagger, Postman
Implementing the online trading platform for telecommunications products in the corporate customer environment
Business Epic Owner for customer data topic
Defining customer data structures for contract customers
Integrating various data pools with existing customer and address data
Introducing a PartyRoleManagement to map customer data structures
Functional acceptance of features
Creating EPICs/User Stories
Developing test scenarios
Coordination with connected teams and external systems for data storage
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API Architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard
Implementing an online trading platform for hardware in the corporate customer environment
Business Epic Owner for customer data topic
Defining customer data structures for guest orderers
Coordination with stakeholders from BSS and OSS
Coordination with external systems for data storage
Functional acceptance of features
Developing test scenarios
Technologies/Methods:** SAFE, JIRA, TMF-Framework, API Architecture, TARDIS, AWS, WebEx, MSTeams, Mindmanager, PlantUML, Confluence, Gard
Transforming a waterfall project organization to the SAFE framework in order management in the telecommunications sector
Responsible Business Analyst in an agile team
Integrating agile processes into daily workflows
Coordination with stakeholders from BSS and OSS
Process automations within the order chain
Preparing Product Increment Plannings
Developing product backlogs
Implementing requirements in agile mode
Developing test scenarios and test automation
Technologies/Methods:** SAFE, JIRA, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator, Insomnia, Scenario Manager, ADP, Confluence, Slack
Defining and implementing new processes in an existing CRM system in order management
Deriving user stories from EPICs and translating them into functional and technical requirements
Coordination with relevant stakeholders of connected systems (BSS and OSS) for impact analysis
Process automation within the order chain
Modeling processes with Innovator
Creating documentation for knowledge transfer
Quality control of development work via BA tests
User and support training
Functional and technical support of production rollout
Ticket analysis and handling
Technologies/Methods:** JIRA, HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Feasibility study for introducing a new product structure and extended functional requirements in order management
Reviewing existing processes for adaptability regarding the new product model
Deriving user stories from EPICs and translating them into functional and technical requirements
Process automation within the order chain
Effort estimation using Function-Point analysis
Modeling processes with Innovator
Creating documentation for knowledge transfer
Quality control of development work via BA tests
Technologies/Methods:** HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Integrating new services into an existing CRM system in order management
Designing and implementing functional processes for wholesale business according to legal regulations
Designing and implementing new legal regulations for the relocation process of landline connections
Effort estimation using COCOMO and Function-Point analysis
Adjusting data presentation and processing within the CRM system
Process automation within the order chain
Creating/extending a functional model in Rational Rose
Creating documentation for knowledge transfer
Quality control of development work via BA tests
Supporting system test and CIT
Functional and technical support during production rollout
Ticket analysis
Technologies/Methods:** HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL Developer, interface simulator
Extending the initial version of an order management system in the telecommunications sector with additional functionalities
Gathering and analyzing requirements for new functional processes in workshops
Technical feasibility studies
Process automation within the order chain
Effort estimation using COCOMO and Function-Point analysis
Creating/extending a functional model in Rational Rose
Creating documentation for knowledge transfer
Quality control of development work via BA tests
Functional support for production implementations
Supporting the Indian development team on site in Pune, India
Technologies/Methods:** Clear Quest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator
Building company-specific order management processes in a new CRM system
Initial setup of order processes in the order management system
Process automation within the order chain
Effort estimation using COCOMO
Technical implementation via customization, scripting and workflow design
Clarifying unclear processes
Supporting production rollout
Ticket analysis and resolution
Technologies/Methods:** Clear Quest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator
Developing quick entry screens with subsequent processing
Aligning functional requirements
Supporting definition and mapping of operational and sales processes
Developing alternative design proposals
Configuration, customization and scripting
Performance analysis and test support
Ensuring data consistency
Technologies/Methods:** Siebel 7.8 Sales, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Customization and rollout of a multilingual ePharma application in EMEA, Australia, Canada
Requirement design review and redesign
Coordination with offshore partners
Time and cost estimation
Ensuring data consistency
Technologies/Methods:** Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Converting a monolingual system to a multilingual system and preparing for rollout across EMEA
Functional integration during system merges
Ticket processing and tracking
Configuring and testing Siebel EIM functionalities
Ensuring data consistency
Customer level support
Technologies/Methods:** Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS
Creating training materials and conducting user and developer training
Developing onboarding materials for new employees
Training existing employees on new topics
Technologies/Methods:** MS Office
Siebel customization, workflow management and interface development
Measures to ensure data consistency
Building a CRM system
Adapting user interfaces
Creating workflows to support business processes
Data consistency checks
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL Navigator, PL/SQL, SQL*Loader
Analyzing the front-office data model and preparing data in the data warehouse for report generation
Concept responsibility
Designing and developing the DWH structure
Ensuring data consistency between systems
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL Navigator, PL/SQL, SQL*Loader, Business Objects, Baan Front Office
Integrity checks on data delivery of an interface between production system and data warehouse
Coordinating requirements and testing implementation
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL Navigator, PL/SQL, SQL*Loader
Creating validation routines to ensure data consistency in a logistics system
Reviewing and ensuring data integrity
Deriving integrity rules from business processes
Storing results in the Oracle database
Technologies/Methods:** HP 9000 on HP-UX 20.0, ORACLE RDBMS, Siebel, Siebel Tools, SQL Navigator, PL/SQL, SQL*Loader
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