Simone Kopp - Consultant

Q: Where is Simone based?

Simone is based in Frankfurt am Main, Germany .

Q: What languages does Simone speak?

Simone speaks the following languages: German (Native), English (Advanced), Spanish (Elementary) .

Q: How many years of experience does Simone have?

Simone has at least 22 years of experience. During this time, Simone has worked in at least 18 different roles and for 5 different companies . The average length of individual experience is 1 year and 3 months . Note that Simone may not have shared all experience and actually has more experience.

Q: What is Simone's latest experience?

Simone's most recent position is Consultant at EPSM (European Association of Payment Service Providers for Merchants) .

Q: What companies has Simone worked for in recent years?

In recent years, Simone has worked for EPSM (European Association of Payment Service Providers for Merchants) , Telecommunications Company , and EPSM .

Q: Which industries is Simone most experienced in?

Simone is most experienced in industries like Banking and Finance , Telecommunication , and Tourism and Hospitality .

Q: Which business areas is Simone most experienced in?

Simone is most experienced in business areas like Project Management , Information Technology (IT) , and Procurement and Purchasing . Simone also has some experience in Strategy and Planning , Finance , and Customer Service .

Q: Which industries has Simone worked in recently?

Simone has recently worked in industries like Telecommunication and Banking and Finance .

Q: Which business areas has Simone worked in recently?

Simone has recently worked in business areas like Finance , Information Technology (IT) , and Strategy and Planning .

Recommended expert

Frankfurt am Main, Germany

Experience

Jan 2023 - Present

3 years 2 months

Consultant

EPSM (European Association of Payment Service Providers for Merchants)

Jan 2022 - Present

4 years 2 months

Germany

Epic Owner – Payment Expert

Telecommunications Company

Responsible as Epic Owner for payments including alternative payment methods, bank transfers and interface to payment service providers
Managed further finance and payment requirements such as instant payment, bank transfer booking, SEPA and payment return handling
Created business requirements, user stories and defined acceptance criteria for development of new IT requirements
Acted as interface between developers and business units and was responsible for test case descriptions and acceptance

Jan 2021 - Dec 2021

1 year

Munich, Germany

Analysis of IT Applications According to GDPR

EPSM

Managed and moderated physical and virtual EPSM meetings for members and guests from the payment industry
Organized working group sessions on regulatory topics including DORA, PCI, AML and PSD3/PSR
Advised and represented EPSM on social channels, web platforms, external events and trade fairs

Jan 2020 - Dec 2020

1 year

Frankfurt, Germany

Project Lead for Risk Assessment and Contract Management

Concardis GmbH

Led risk assessment project and developed implementation recommendations
Managed contract processes and concluded new SLAs

Jan 2019 - Dec 2020

2 years

Frankfurt, Germany

Subproject Lead and PMO for Chargeback Processing

Concardis GmbH

Co-led subproject and PMO for Thomas Cook insolvency chargeback processing and risk assessment
Managed external partner coordination, stakeholder communications and documentation
Applied agile project management using Kanban

Jan 2017 - Dec 2019

3 years

Frankfurt, Germany

Project Lead Implementation of IT Requirements Management System and IT Demand Control Process

Concardis GmbH

Managed tender process and performed process analysis and optimization
Designed and implemented company-wide requirements management process
Conducted training for key users

Jan 2014 - Dec 2017

4 years

Frankfurt, Germany

Project Lead Introduction of Customer Portal for Digital Customer Service

Concardis GmbH

Collected requirements and prepared specification documents
Created business plan and managed tender process and contract negotiations
Oversaw implementation process and conducted steering committee meetings

Jan 2012 - Dec 2013

2 years

Frankfurt, Germany

Subproject Lead for Data Center Tender

Concardis GmbH

Led subproject for data center tender including requirements gathering
Managed selection and bidding process and commercial contract negotiations

Jan 2011 - Dec 2012

2 years

Frankfurt, Germany

Project Lead IT Process Analysis

Concardis GmbH

Analyzed and evaluated existing processes and optimized process interfaces
Visualized IT processes using ARIS

Jan 2010 - Dec 2012

3 years

Frankfurt, Germany

Project Team Member SAP-CRM Support

Concardis GmbH

Conducted mass data uploads in SAP-CRM and performed acceptance and integration tests
Provided user support

Jan 2006 - Dec 2007

2 years

Frankfurt, Germany

Project lead for corporate tender "Acquiring Processing"

Concardis GmbH

Executed Europe-wide corporate tender for acquiring processing
Managed bidding process, supported contract negotiations and drafted service descriptions

Jan 2006 - Dec 2006

1 year

Frankfurt, Germany

Subproject lead and PMO for due diligence and acquisition process

Concardis GmbH

Coordinated due diligence process and bid submissions
Supported full acquisition phase

Jan 2004 - Dec 2006

3 years

Frankfurt, Germany

Subproject lead and PMO for setting up a subsidiary for international acquiring

Concardis GmbH

Conducted country analyses in Slovenia, the Netherlands and Poland
Supported implementation process and establishment of subsidiary in Slovenia

Jan 2004 - Dec 2004

1 year

Frankfurt, Germany

Project lead for value chain analysis and process optimization

Concardis GmbH

Analyzed existing value chain and implemented process optimizations with service partners

Jan 2003 - Dec 2004

2 years

Frankfurt, Germany

Project lead for product launch of multifunction devices (MFD)

Tenovis GmbH & Co. KG

Created business plan and managed nationwide product introduction of multifunction devices
Trained sales teams across regional locations
Developed and executed marketing incentives plan

Jan 2003 - Dec 2003

1 year

Frankfurt, Germany

Subproject lead for CRM system implementation

Tenovis GmbH & Co. KG

Analyzed and selected CRM system vendors for technical service
Managed introduction of CRM system

Jan 2002 - Dec 2002

1 year

Madrid, Spain

Project lead for customer potential assessment of the Spanish hotel sector for ICC

Tenovis GmbH & Co. KG

Supervised market analysis of Spanish hotel sector for customer potential assessment
Managed interview processes

Jan 2002 - Dec 2002

1 year

Madrid, Spain

Subproject lead for product launch of the Integral Communication Center (ICC)

Tenovis GmbH & Co. KG

Managed ICC introduction in Spanish indirect sales channel
Coordinated training for indirect sales teams

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (19 years), Telecommunication (7 years), and Tourism (1 year).

Banking and Finance

Telecommunication

Tourism

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (17 years), Information Technology (15 years), Procurement (8 years), Strategy (6 years), Finance (5 years), and Customer Service (4 years).

Project Management

Information Technology

Procurement

Strategy

Finance

Customer Service

Skills

Core Competencies

Project Leadership
Project Management
Requirements Management
Delivery Manager Support
Product Manager / Pmo
Process And Contract Management

Professional Focus Areas

It Services
It Systems
Software Implementation Projects
Process Optimization
Business Workflow Management
Digitalization Projects (E.g., Requirements Management)

Methodological Focus Areas

Agile And Classic Project Management
Planning And Leading It Projects (Software Implementation)
Conducting Committee Meetings, Steering Committees, Stakeholder Meetings
Implementation And Evaluation Of Complex Tenders
Coordination Of Group-wide Framework Agreements, Slas
Analysis Of It Applications According To Gdpr
Monitoring Service Partners
Development And Control Of Business Plans, Project Budgets
Pm Support / Pmo
Maintaining Project Plans

Main Industries

Financial Services Sector (Acquirers)
Telecommunications
Banks
B2b

Applications

Ms Office
Ms Project
Ms Visio
Atlassian (Jira, Confluence)
Trello
Sap-crm
Salesforce
Aris

Additional Information

Project Experience: >15 Years
Project Volume: ≤ 5 Million Euros
Team Sizes: ≤ 20 Employees

Languages

German

Native

English

Advanced

Spanish

Elementary

Education

FH Dortmund

Diploma in Business Administration · Business Administration · Dortmund, Germany

GGS, Heilbronn

Master of Business Administration · Business Administration · Heilbronn, Germany

Sparkasse Krefeld

Bank Clerk · Bank Clerk · Krefeld, Germany

...and 1 more

Certifications & licenses

Dora Lead Manager

Ireb Certified Professional For Requirements Engineering (Advanced Level)

Psm I (Professional Scrum Master)

Profile

Created

April 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Simone based?

Simone is based in Frankfurt am Main, Germany.

What languages does Simone speak?

Simone speaks the following languages: German (Native), English (Advanced), Spanish (Elementary).

How many years of experience does Simone have?

Simone has at least 22 years of experience. During this time, Simone has worked in at least 18 different roles and for 5 different companies. The average length of individual experience is 1 year and 3 months. Note that Simone may not have shared all experience and actually has more experience.

What roles would Simone be best suited for?

Based on recent experience, Simone would be well-suited for roles such as: Consultant, Epic Owner – Payment Expert, Analysis of IT Applications According to GDPR.

What is Simone's latest experience?

Simone's most recent position is Consultant at EPSM (European Association of Payment Service Providers for Merchants).

What companies has Simone worked for in recent years?

In recent years, Simone has worked for EPSM (European Association of Payment Service Providers for Merchants), Telecommunications Company, and EPSM.

Which industries is Simone most experienced in?

Simone is most experienced in industries like Banking and Finance, Telecommunication, and Tourism and Hospitality.

Which business areas is Simone most experienced in?

Simone is most experienced in business areas like Project Management, Information Technology (IT), and Procurement and Purchasing. Simone also has some experience in Strategy and Planning, Finance, and Customer Service.

Which industries has Simone worked in recently?

Simone has recently worked in industries like Telecommunication and Banking and Finance.

Which business areas has Simone worked in recently?

Simone has recently worked in business areas like Finance, Information Technology (IT), and Strategy and Planning.

What is Simone's education?

Simone holds a Master in Business Administration from GGS, Heilbronn and a Bachelor in Business with IT from University of Abertay Dundee.

Does Simone have any certificates?

Simone has 3 certificates. These include: Dora Lead Manager, Ireb Certified Professional For Requirements Engineering (Advanced Level), and Psm I (Professional Scrum Master).

What is the availability of Simone?

Simone is immediately available for suitable projects.

What is the rate of Simone?

Simone's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.