Simone Kopp
Consultant
Experience
Consultant
EPSM
Management and moderation of physical and virtual EPSM meetings for members and guests from the payment industry. Organization of working group meetings on regulatory topics (DORA, PCI, AML, PSD3 / PSR). Consulting and representation of EPSM on social channels, web and external events and trade fairs
Epic Owner – Payment Expert
Epic Owner for the Payments area (alternative payment methods, bank transfer, interface to Payment Service Provider), as well as other requirements from the Finance and Payments area (implementation of Instant Payment, posting bank transfer, SEPA, control of payment returns). Creation of business requirements, user stories, definition of acceptance criteria for the development of new IT requirements. Interface between developers and business department, responsible for test case description and acceptance
Project Manager
Concardis GmbH
Project management of risk assessment and creation of implementation recommendation. Contract management, conclusion of new SLAs. Analysis of existing framework agreements. Creation of new SLAs and monitoring elements with service partners
Project Manager
Concardis GmbH
Subproject management and PMO Risk-Assessment, chargeback processing, control of external partners, stakeholder communication and documentation. Agile project management (Kanban)
Project Manager
Concardis GmbH
Implementation of IT requirements management system (JIRA) and IT demand control process. Project management controlling tender process. Process analysis and optimization of process flows. Project implementation introduction of company-wide requirements management process. Key user training
Project Manager
Concardis GmbH
Introduction of customer portal for digital customer support. Requirements gathering, creation of specifications. Creation of business plan. Control of tender process and contract negotiations. Control of implementation process. Execution of steering committees
Project Manager
Concardis GmbH
Data center tender execution. Requirements gathering. Control of selection and bidding process. Control of commercial contract negotiations
Project Manager
Concardis GmbH
IT process analysis execution. Analysis and evaluation of existing processes. Optimization of process interfaces. Visualization of IT processes in ARIS
Project Team Member
Concardis GmbH
SAP-CRM support. Analysis and execution of mass data imports in SAP-CRM. Execution of acceptance and integration tests in SAP-CRM. User support
Project Manager
Concardis GmbH
Execution of European-wide company tender for Acquiring Processing. Control of the bidding process. Support of contract negotiations. Creation of service specifications
Project Manager
Concardis GmbH
Due Diligence / acquisition process of a Dutch acquirer. Control of the due diligence process. Coordination of bid submission. Support throughout the entire purchase phase
Project Manager
Concardis GmbH
Control of the establishment of a subsidiary for international acquiring. Country analyses (Slovenia, Netherlands and Poland). Support analysis of the implementation process. Support establishment of subsidiary in Slovenia
Project Manager
Concardis GmbH
Analysis and process optimization of the company value chain. Analysis of the existing value chain. Implementation of process optimizations with service partners
Project Manager
Tenovis GmbH & Co. KG
Product introduction of multifunctional devices (MFD). Creation of business plan. Control of Germany-wide product introduction of multifunctional devices (copying, printing, faxing, scanning) into the core business. Training of sales in all regional locations. Creation and implementation of marketing plan (incentives)
Project Manager
Tenovis GmbH & Co. KG
CRM system introduction. Analysis and vendor selection of a CRM system for Technical Service. Control of CRM system implementation
Project Manager
Tenovis GmbH & Co. KG
Introduction of ICC in Spanish indirect sales. Control of indirect sales training
Project Manager
Tenovis GmbH & Co. KG
Customer potential determination Spanish hotel sector for ICC. Control of market analysis (Spanish hotel sector) for customer potential determination. Control of interviews
Summary
Languages
Education
GGS, Heilbronn
Master of Business Administration (MBA) · Business Administration · Heilbronn, Germany
FH Dortmund
Diplom Betriebswirtin · Betriebswirtschaftslehre · Dortmund, Germany
University of Abertay Dundee
Bachelor of Arts (Honours) · Business with IT · Dundee, United Kingdom
Certifications & licenses
DORA Lead Manager
IREB Certified Professional for Requirements Engineering (Advanced Level)
PSM I (Professional Scrum Master)
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