Business Analyst

As a Business Analyst, I helped a subsidiary of a leading UK bank develop and roll out new processes and an IT platform to streamline customer onboarding and due diligence, including a customer risk rating model. The goal was to build a platform that could automate onboarding and related processes in a post-Brexit world.

• Conducted a full technical gap analysis
• Created multiple BRDs and functional specs
• Analyzed processes and designed new process flows
• Performed regulatory gap analysis
• Coordinated between business and IT teams
• Led user acceptance testing
• Provided go-live support, including user training and user guides

As part of financial crime compliance governance and controls, my role was to ensure key controls like transaction screening, monitoring and name screening were implemented and run by the bank’s second line of defense as set out in the KYC policy and internal control framework. I:

• Organized workshops with control owners and executors and interviewed them using a standard template
• Reviewed internal policies, procedures, guidelines and work instructions for each control in scope
• Documented workshop findings on control existence, implementation and effectiveness
• Wrote recommendations to address gaps in controls or their effectiveness

Solution engineering for AI-based transaction monitoring and customer risk rating tools:

• Advising on AI screening algorithms and user interface
• Writing customer risk rating concepts
• Mapping detection scenarios to ML red flags and doing gap analysis
• Coordinating pre-sales workshops with clients
• Advising on integrating the HAWK-AI tool with legacy ML monitoring tools

Enhancing AML business processes:

• Improving AML transaction monitoring and alert clearing
• Designing a new customer onboarding process
• Automating KYC matrix updates
• Digitizing procedure management
• Redefining the AML customer risk calculator

• Business process analysis and requirements engineering
• Testing support
• Test management
• Workshop moderation
• Conflict management and resolution
• Staff training

• Business process analysis
• Requirements engineering for AML/KYC tool
• Embedding CRR into name screening tool
• GDPR compliance
• Testing and test management
• Workshop moderation
• Conflict management and resolution
• Staff training
• C-level reporting on remediation program

• Business process analysis
• Requirements engineering for MiFID II/MAR
• Testing and test management
• Staff training
• C-level reporting

• Business analysis and requirements management for AML/KYC
• MiFID II/MAD II/MAR
• Fraud and internal fraud projects

• Trading in FX, CFDs, futures and stocks
• Transaction and trader profiling