Ralitsa P. - Process, Project, and Requirements Manager | FRATCH

en
de

Frankfurt am Main, Germany

Experience

Apr 2022 - Present

3 years 9 months

Frankfurt, Germany

Process, Project, and Requirements Manager

1&1 Versatel GmbH

Implementation of a new workflow tool for Fibre Connectivity & Broadband Delivery
Requirements conception, estimation, and prioritization
Creation of rollout and project plans
Management of the development team using Scrum
Design and project management of the API interface to existing tools
Process modeling of the new Order Dispatching Team (FCD & BD)
Design of processes within and outside the team
Requirements conception and implementation of necessary tools
Creation and calculation of production KPIs

Apr 2022 - Present

3 years 9 months

Frankfurt, Germany

Co-Founder, COO

Rubinlake GmbH

Hands-on consulting, design, and implementation of client projects
Building processes and technological integration
Financial management of the company and strategic HR development

Jan 2021 - Mar 2022

1 year 3 months

Frankfurt, Germany

Senior BI & Analytics Consultant - Telecommunications

Sopra Steria SE

Process modeling NE3 and NE4 for fiber expansion in municipalities
Project management of fiber expansion in municipalities
Creation, graphic representation, and visualization of solution concepts
Preparation of contract documents in the tendering process for general contractors
Design of the onboarding process for new general contractors
Design and coordination of the onboarding process of general contractors
Technologies used: PRINCE2, Scrum, Lean Six Sigma, Jira, Confluence, Excel, PowerPoint, Teams, QlikView, SQL, Teradata

Jan 2018 - Dec 2020

3 years

Frankfurt, Germany

BI & Analytics Consultant - Telecommunications

Sopra Steria SE

Design of a new database for planning and controlling network modernization
Requirements management for Enterprise, Consumer, Wholesale, and Networks
Data visualization, creation of management reports, and dashboard development
Project leadership, control, and monitoring with agile project management
Development and adjustment of ETL pipelines
Technologies used: PRINCE2, Scrum, Lean Six Sigma, Jira, Confluence, Excel, PowerPoint, Teams, QlikView, SQL, Teradata

Oct 2016 - Dec 2017

1 year 3 months

Cologne, Germany

Working Student in Data Mining

iic group GmbH

Support in project management & customer support
Manual data processing with Excel (focus on CRM and DMS)
Identification, calculation, and preparation of sales potentials
Content quality assurance before forwarding to sales operations
Conceptual and content development of automated data processing
Collaboration in developing ideas and concepts for software products
Technologies: Office 365, Scrum, SQL Server Management Studio, Visual Studio

Sep 2015 - Oct 2016

1 year 2 months

Karlsruhe, Germany

Working Student in Innovation Management

Yello Strom GmbH

Conducting market, industry, and competitor analyses
Contributing to the development of marketing and sales strategies
Quality testing and graphical analysis of PV production data
Determining energy saving potentials based on movement and temperature data
Identification of heat power customers using smart meter data
Technologies: R, Eclipse, PostgreSQL, EMC Greenplum, Scrum

Feb 2015 - May 2015

4 months

Mannheim, Germany

Intern at the Institute for Neuropsychology and Clinical Psychology

Zentralinstitut für seelische Gesundheit

Evaluation and interpretation of clinical questionnaires
Statistical concordance analysis
Classification and coding of pathological findings
Technologies: SPSS, R, MS Excel

Sep 2013 - Jan 2015

1 year 5 months

Mannheim, Germany

Research Assistant at the Economics PC Pool

Universität Mannheim

Languages

Bulgarian

Native

German

Native

English

Advanced

Russian

Advanced

Education

Mar 2016 - Dec 2018

Fresenius University of Applied Sciences

Master of Science · Business Psychology · Cologne, Germany · 1.4

Sep 2011 - Jul 2015

University of Mannheim

Bachelor of Science · Psychology · Mannheim, Germany · 2.4

Sep 1999 - Jun 2011

Friedrich Schiller Foreign Language High School

High School Diploma · Ruse, Bulgaria · 1.1

Certifications & licenses

PRINCE2® 2017 Foundation & Practitioner

Lean Six Sigma Yellow & Green Belt

Professional Scrum Master I

Scrum.org

Business Intelligence Consultant

University of Chemnitz

Be a Bonobo! Social Skills Training

Fresenius University of Applied Sciences

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