Ralitsa P.
Process, Project, and Requirements Manager
Experience
Apr 2022 - Present
3 years 5 monthsFrankfurt, Germany
Process, Project, and Requirements Manager
1&1 Versatel GmbH
- Implementation of a new workflow tool for Fibre Connectivity & Broadband Delivery
- Requirements conception, estimation, and prioritization
- Creation of rollout and project plans
- Management of the development team using Scrum
- Design and project management of the API interface to existing tools
- Process modeling of the new Order Dispatching Team (FCD & BD)
- Design of processes within and outside the team
- Requirements conception and implementation of necessary tools
- Creation and calculation of production KPIs
Apr 2022 - Present
3 years 5 monthsFrankfurt, Germany
Co-Founder, COO
Rubinlake GmbH
- Hands-on consulting, design, and implementation of client projects
- Building processes and technological integration
- Financial management of the company and strategic HR development
Jan 2021 - Mar 2022
1 year 3 monthsFrankfurt, Germany
Senior BI & Analytics Consultant - Telecommunications
Sopra Steria SE
- Process modeling NE3 and NE4 for fiber expansion in municipalities
- Project management of fiber expansion in municipalities
- Creation, graphic representation, and visualization of solution concepts
- Preparation of contract documents in the tendering process for general contractors
- Design of the onboarding process for new general contractors
- Design and coordination of the onboarding process of general contractors
- Technologies used: PRINCE2, Scrum, Lean Six Sigma, Jira, Confluence, Excel, PowerPoint, Teams, QlikView, SQL, Teradata
Jan 2018 - Dec 2020
3 yearsFrankfurt, Germany
BI & Analytics Consultant - Telecommunications
Sopra Steria SE
- Design of a new database for planning and controlling network modernization
- Requirements management for Enterprise, Consumer, Wholesale, and Networks
- Data visualization, creation of management reports, and dashboard development
- Project leadership, control, and monitoring with agile project management
- Development and adjustment of ETL pipelines
- Technologies used: PRINCE2, Scrum, Lean Six Sigma, Jira, Confluence, Excel, PowerPoint, Teams, QlikView, SQL, Teradata
Oct 2016 - Dec 2017
1 year 3 monthsCologne, Germany
Working Student in Data Mining
iic group GmbH
- Support in project management & customer support
- Manual data processing with Excel (focus on CRM and DMS)
- Identification, calculation, and preparation of sales potentials
- Content quality assurance before forwarding to sales operations
- Conceptual and content development of automated data processing
- Collaboration in developing ideas and concepts for software products
- Technologies: Office 365, Scrum, SQL Server Management Studio, Visual Studio
Sep 2015 - Oct 2016
1 year 2 monthsKarlsruhe, Germany
Working Student in Innovation Management
Yello Strom GmbH
- Conducting market, industry, and competitor analyses
- Contributing to the development of marketing and sales strategies
- Quality testing and graphical analysis of PV production data
- Determining energy saving potentials based on movement and temperature data
- Identification of heat power customers using smart meter data
- Technologies: R, Eclipse, PostgreSQL, EMC Greenplum, Scrum
Feb 2015 - May 2015
4 monthsMannheim, Germany
Intern at the Institute for Neuropsychology and Clinical Psychology
Zentralinstitut für seelische Gesundheit
- Evaluation and interpretation of clinical questionnaires
- Statistical concordance analysis
- Classification and coding of pathological findings
- Technologies: SPSS, R, MS Excel
Sep 2013 - Jan 2015
1 year 5 monthsMannheim, Germany
Research Assistant at the Economics PC Pool
Universität Mannheim
Languages
Bulgarian
NativeGerman
NativeEnglish
AdvancedRussian
AdvancedEducation
Mar 2016 - Dec 2018
Fresenius University of Applied Sciences
Master of Science · Business Psychology · Cologne, Germany · 1.4
Sep 2011 - Jul 2015
University of Mannheim
Bachelor of Science · Psychology · Mannheim, Germany · 2.4
Sep 1999 - Jun 2011
Friedrich Schiller Foreign Language High School
High School Diploma · Ruse, Bulgaria · 1.1
Certifications & licenses
PRINCE2® 2017 Foundation & Practitioner
Lean Six Sigma Yellow & Green Belt
Professional Scrum Master I
Scrum.org
Business Intelligence Consultant
University of Chemnitz
Be a Bonobo! Social Skills Training
Fresenius University of Applied Sciences
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