Max Janzen
Demand Manager in an Agile Project
Experience
Demand Manager in an Agile Project
Automotive
Project coordination/project management requirements management, process consulting, requirements analysis, architecture – setup and further development of an analytics platform (BI).
- Consultation and support in defining and implementing demand processes
- Requirements elicitation/capture → analysis and specification → tracking and preparation for acceptance
- Preparation of test specifications and execution of tests
- Prioritization of requirements with clients
- Ensuring compliance with UX design guidelines
- Specification of epics (use cases) and user stories
- Preparation, facilitation, and evaluation of requirements and project workshops with the business unit
- Handover of requirements to PI/sprint planning (SAFe)
- Project documentation
- Process documentation and modeling (UML/BPMN)
- Management and documentation of IT security measures (NIST)
- Coordination and documentation of software architecture
- Use of AI models for text analysis (topic classification, summarization, sentiment analysis)
Toolset: MS Office, Enterprise Architect, ArchiMate/Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN), Jira (Agile, Plan, Structure, SAFe), Tableau
Technical Project Lead (Agile) / PMO
Automotive
Project coordination/project management; oversight of architecture/IT security topics from assessment according to NIST – portal for identity management (IMP).
- Planning, control, and tracking of IT projects
- Creation and maintenance of resource planning
- Capture/identification, specification, evaluation, and prioritization of requirements
- Development of roadmap for architecture topics
- Facilitation of meetings and workshops
- Reporting
- Management of architecture board
- Management of architecture projects
- Management of IT security (ISSO) measures according to NIST SP 800-53
- Identification and management of project requirements
- Risk-based assessment of open measures
- Coordination with stakeholders/business units/IT
- Program management reporting
- Modeling of system architectures
- Modeling of processes (UML and BPMN) for development and operation of an identity provider platform
- Creation of architecture documentation
- Development of authorization concepts
Toolset: MS Office, Enterprise Architect, ArchiMate/Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN), Jira (Agile, Plan, Structure)
Requirements Analyst
Medical Technology
Analysis and specification of requirements for a control module for medical centrifuges.
- Requirements elicitation/capture → analysis and specification → tracking and preparation for acceptance
- Modeling in UML (use cases, sequence diagrams, activity diagrams, state diagrams)
- Capture/identification, specification, evaluation, and prioritization of requirements (user stories)
- Specification and description of use cases
- Workshops with development, product management, and test management
- UX design requirements
- Modeling of functional architecture
- Specification of interface requirements
- Ensuring traceability (tracking) of requirements/regulatory requirements
- Coordination of security concept
- Coordination with UI designers
- Creation and alignment of UI design sketches
- Preparation and execution of effort estimations
- Coordination of test strategies
Toolset: MS Office, Enterprise Architect, Helix ALM, Adobe XD
Project Lead / Requirements Manager – Identity Management Portal (IMP)
Automotive, IT
Project leadership (agile); requirements management (agile).
- Identity management
- Analysis and optimization of processes in agile requirements management
- Agile release planning
- Sprint planning
- Creation of requirement documents in the form of user stories with acceptance criteria
- PO support
- Modeling of system communication and use cases with UML
- Coordination and documentation of software architecture
Toolset: MS Office, Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN), Jira (Agile, Plan, Structure), Enterprise Architect
Business Analyst / Product Owner
Retail; E-Commerce
Analysis and description of requirements / agile project leadership.
- Collaboration with the dev team (refinement, task breakdown, planning)
- Requirements elicitation/capture → analysis and specification → tracking and preparation for acceptance
- Creation of test scenarios, execution of business tests
- Creation of requirement documents as user stories with acceptance criteria and test scenarios
- Development of product roadmap
- Backlog grooming and prioritization
- Requirements for store software
- Technical integration PSD2
- Implementation of anonymization and deletion concept according to GDPR
- Modeling of system and interfaces with UML
- Object-oriented analysis
- Coordination of architecture
- Requirements for e-commerce platforms (web and app)
- External fulfillment
- Process management, process reviews, and modeling
Toolset: MS Office, MongoDB, .NET, apps (iOS, Android), IT service management
Business Analyst / Product Owner
Retail; E-Commerce
Analysis and description of requirements (agile)/support of the fulfillment process.
- Data analysis and reporting
- 3rd level support assistance
- Collaboration with the dev team (refinement, task breakdown, planning)
- Creation of requirement documents as user stories with acceptance criteria
- Backlog grooming and prioritization
Toolset: MS Office, MongoDB
(Partial) Project Lead, Process Manager
Automotive
Lead of a subproject “Processes, Systems, and Tools”.
- Definition and modeling of processes for strategic product and requirements management with UML/EPK/BPMN
- Definition and modeling of processes for project control with UML/EPK/BPMN
- Project planning, controlling, and reporting; definition and tracking of milestones; resource planning and management
- Conducting process definition workshops
- Structuring process documentation, modeling processes, process reviews
- Decision tables/RACI matrices
Toolset: Confluence, Jira, MS Office, Visio
Product Owner
Automotive
Support in defining requirements processes/reporting.
- Definition and establishment of requirements processes (SAFe)
- Structured product and release planning
- Roadmap definition
- User research design and analysis
- Definition and specification of user stories
- Tracking requirements
- Modeling of processes with UML and BPMN
- Structuring and building a backlog
- Building reporting on requirement status, implementation progress, etc.
- Object-oriented analysis/modeling of use cases
Toolset: Confluence, Jira, Enterprise Architect
Scrum Master (SAFe)
Telecommunications
Support of an agile team as Scrum Master; planning, implementation, and rollout of cross-team topics (scaled environment).
- Ensuring adherence to Scrum rules
- Team coaching in agile processes
- Organizational architecture (big picture)
Toolset: Confluence, Jira
Method Coach
Automotive, Leisure Facilities
Definition of classical and agile requirements management, training and coaching in requirements management.
- Definition of processes for requirements management
- Training and coaching of requirements management methods
- Coaching in the use of agile methods
- Training and coaching of requirements analysis methods
- Decision tables/RACI matrices
Toolset: MS Office, ARIS, Enterprise Architect, Jira
Requirements Manager
Automotive, Leisure Facilities
Specification and delivery of requirements and use cases for the tender of personnel scheduling software.
- Identification, specification, and analysis of use cases and requirements
- Support in conducting the tender (RFI and RFP)
Toolset: MS Office, Jira
Agile Coach
IT
Introduction of Scrum, conducting workshops and on-the-job coaching.
- Conducting introductory workshops for developers and stakeholders
- Supporting the adoption of Scrum as a coach
Toolset: MS Office, Jira, Confluence
Product Owner, Requirements Management
IT
Specification and delivery of requirements for a reporting and analytics platform.
- Analysis of the current system
- Analysis of ticket systems
- Specification of user stories according to stakeholder requirements
Toolset: MS Office, Jira, Confluence
Requirements Manager Warehouse Management
Automotive, Leisure Facilities
Process and requirements management – subproject lead.
- Analysis and specification of processes and requirements
- Analysis of ERP processes, warehouse management
- Modeling of use cases, domain classes, and processes (UML)
- Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements
- Design of inventory processes
- Design workshops with software vendors
- Change management of requirements
Toolset: MS Office, ARIS, Enterprise Architect, Jira, FlexPLM
Requirements Manager
Automotive, Leisure Facilities
Introduction of a CAFM system, modeling with UML and EPK.
- Analysis and specification of processes and requirements
- Modeling of domain classes and processes (UML, EPK)
- Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements
- Support in tender procedures
- Identification and analysis of use cases
Toolset: MS Office, ARIS, Enterprise Architect, Jira, X-World
Requirements Manager
Leisure Facilities, Hospitality
Introduction of a new POS system for hospitality, ticketing, and shop.
- Analysis and specification of processes and requirements, creation of requirements specification and support in tender process
- Modeling of use cases, domain classes, and processes
- Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements
- Project support in evaluating tender results. Conducting system analysis with vendor
- Requirements change management
- Support of tender procedures
- Analysis and acceptance of technical specifications
- Support of test management
- Reassessment of requirements due to vendor change
Toolset: MS Office, ARIS, Enterprise Architect, Jira, KORONA RES, KORONA POS, Micros/Oracle
Requirements Manager, Test Manager
Automotive, Leisure Facilities
Multi-stage rollout of MS Dynamics CRM for customer and sales management (ticket system), master data, case management, ticketing, and reservation system.
- Analysis and specification of processes and requirements, creation of requirements specification and support in tender process
- Definition of acceptance criteria for product acceptance
- Setup and coordination of test management. Identification and specification of test cases
- Coordination of a team of requirements analysts. Formal acceptance and quality assurance of requirements
- Modeling of use cases, domain classes, and processes
- Tracking of change requests
- Project support in evaluating tender results. Conducting system analysis with vendor
- Support of tender procedures
- Review and coordination of acceptance of technical design documents
- Coordination and support of test management
- Specification of acceptance tests
- Change management of requirements; specification and assessment of CRs
- Scheduling, inventory management, ERP, and invoicing
Toolset: MS Office, ARIS, Enterprise Architect, Jira, MS Dynamics CRM (2011, 2015), SAP MM, SAP SD, ITIL processes
Requirements Manager
Automotive, Leisure Facilities
Introduction of a warehouse management system, process and system modeling with UML and EPK.
- Analysis and specification of processes and requirements
- Modeling of domain classes and processes
- Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements
- Identification and specification of use cases
Toolset: MS Office, ARIS, Enterprise Architect, Jira, Stradivari (ICS)
Requirements Manager
Automotive, Leisure Facilities
Introduction of requirements management processes in a multi-project environment.
- IT governance, introduction of project management processes
- Support in defining methods and conventions for requirements and process management
- Definition and maintenance of organizational interfaces to test and project management
- Methodological coaching of internal requirements management staff and external analysts
- Support and coaching of subproject leads regarding requirements and change management
- Methodical control and execution of methodological approvals for specified requirements
- Support of projects in tender procedures
- Support of projects in change management for requirements
- Cross-project tracking and coordination of requirements
- Requirements management as a service
Toolset: MS Office, ARIS, Enterprise Architect, Jira
Automotive, Telematics Platform
Process control, Scrum Master.
- Leadership and coaching of two Scrum teams
- Ensuring productivity of Scrum teams
- Coaching team members in Scrum practices
- Enforcement of process adherence
- Identification and removal of impediments
- Support and coaching of product owners
- Support in implementing Scrum process in the organization
Toolset: MS Office, Jira, Confluence
Corporate Publishing
Project management, process control, Scrum Master, Product Owner.
- Requirements analysis and description
- Project planning and control
- Training and coaching of internal staff
- Requirements analysis and description
- Leadership of a Scrum team
- Project management and controlling
- Creation of technical implementation specifications
- Capture, specification, evaluation, and prioritization of requirements
- Database modeling
Toolset: MS Office, MySQL 5, PHP 5.2, Zend Framework
IT Service Provider, Retail
Project: Sales Solution, Electronic Cash Register EFT Card Payment Solutions.
System analysis, process analysis, requirements analysis, coordination of development and testing.
- Analysis and design of EFT integration (POS system to payment terminal (EFT-POS))
- System modeling, process description and modeling
- Coordination of development and test processes
Toolset: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system
IT Service Provider, Retail
Project: ERP Systems.
Application development, testing and acceptance, technical project management.
- System analysis, creation of load tables for DWH integration (Teradata) to Spaceman
- Billing interfaces from Oracle Retail to SAP
- System and data migration
Toolset: Spaceman Suite (Nielsen), Oracle Retail (RMS, RIM), PL/SQL, VBA, document management (DMS)
Project Lead, Scrum Master, Product Owner
Corporate Publishing, Health Insurance
Project: Scrum Master / Technical Project Lead / Architect.
System analysis, process analysis, requirements analysis, architecture description, design and documentation, coordination of development and testing.
- Introduction of Scrum & Kanban
- Analysis and modeling of software architecture of our PHP libraries
- Analysis of database structures of our MySQL 4 system
- Analysis of deployment process
- Design of a development process
- Design, implementation, and introduction of a deployment tool
- Design of new database structure and migration scenarios for MySQL 5
- Creation of policy documents based on implemented changes
- Technical project management
- Training and coaching of internal staff
- Capture/identification, specification, evaluation, and prioritization of requirements
- Requirements analysis and description
- Leadership of a Scrum team
- Project management and controlling
- Architectural guidelines
- Definition of development and documentation standards
- Database design, ERM, ERD, SQL
Toolset: MS Office, SVN, MySQL 5, MySQL 4, PHP 5, Zend Framework
IT Service Provider, Retail
Project: Sales Solution, Electronic Cash Register (SCRUM), Business Activity Monitoring, Spectracard Integration of an EMV Solution.
System analysis, process analysis, requirements analysis, architecture description, facilitation, design and documentation, greenfield analysis, coordination of development and testing.
- Analysis of communication between ERP and POS systems
- Conceptual design of communication between ERP and POS systems
- Interface design
- Business support of development. Database analysis and design, creation of data models
- As-is analysis, description and design of functionality of ERP and POS systems
- System modeling, database modeling, process description and modeling
- Coordination of development and test process
- Analysis of requirements for system porting
- System analysis, creation of system documentation
- Analysis and design of business activity monitoring processes
- Error handling/exception handling
- Integration of card payment system to POS (EFT-POS)
Toolset: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system, Oracle BAM, SQL
Business Analyst, Application Developer, Project Lead
IT Service Provider, Retail
Project: Billing of Drop-Ship Vendors / Transition of Logistics Invoice Control System to Oracle Retail.
System analysis, process analysis, requirements analysis, architecture description, design and documentation, coordination of development and testing.
- Creation of business and technical concepts
- Analysis and description of architectural guidelines
- Analysis and design of database models
- Software development in PL/SQL, SQL, Pro*C
- Technical project management
- Requirements definition and description
- Planning, coordination, and alignment
Toolset: Oracle 9.2i, Retek, Oracle Retail
System Analyst, Process Analyst, Requirements Analyst, Facilitator, Designer, Documenter
IT Service Provider, Retail
Project: Sales Solution, Electronic Cash Register.
- Creation of functional design based on business designs provided by business units/business partners
- Derivation, description, and alignment of customization needs (interface adjustments, screen descriptions, workflow adjustments, data model adjustments, etc.) to system components (POS, payment interfaces, ERP, master data management, data warehouse, SAP, etc.) with business partners
- Description of application internationalization (customizing systems, adding parameters to control behavior in different countries, etc.) and alignment of customization needs with IT experts to determine feasibility and effort
Toolset: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system
Business Analyst
IT Service Provider
Project: New Features for ERP (Retail, Crafts).
Analysis and natural-language description of requirements, modeling and description of business processes (UML, BPMN), modeling and description of program flows (UML, BPMN), and screen design (mock-ups), definition of interfaces to adjacent systems, creation of high-level and detailed concepts, business support of development, support and execution of software tests.
- Analysis and description of requirements for a POS application. High-level and detailed design
- Test preparation and execution
- Creation of user documentation
- Analysis and description of requirements for bill of materials. High-level and detailed design
- Analysis and description of requirements for serial/batch numbers
- Bills of materials
Toolset: MS Office, TeamSystem, Enterprise Architect
Lead, Concept and Implementation
Industry
Project: Commissioning and maintenance of an IT infrastructure.
Design, implementation, commissioning, and sustainable maintenance of an IT infrastructure.
- Installation and commissioning of PCs, printers, scanners, network, and Internet connection
- Networking printers via print server
- Commissioning a server as Internet gateway and file server
- Conclusion of a maintenance contract
System Analyst, Process Analyst, Requirements Analyst, Partial Project Lead, Facilitator, Designer, Software Developer
IT Service Provider, Retail
Project: ERP Interfaces.
Analysis of system and existing requirements, workshops, concept creation, database design and development, architecture documentation, testing and acceptance.
- Design, implementation, and commissioning of interfaces to supply POS systems with promotional data
- Transmission of POS sales data from Retek Sales Audit to SAP/FI
- Transmission of revenue data from Retek Sales Audit to SAP/FI
- Creation of operational and system documentation for interfaces supplying POS systems and transmitting sales data to ERP and billing systems under auditing aspects
- Design and implementation of interface to transmit shelf and label information to POS system
- Automation of error corrections for transaction data in Retek Sales Audit. Analysis and correction of transaction data
- Automatic email notifications to stores for revenue deviations in POS and DWH
- Runtime and performance optimization of interface programs. System, runtime, and performance analyses/program optimization, SQL optimization
Toolset: Oracle 9i, SQL, PL/SQL, Pro*C, CVS, Retek RMS, Retek ReSA, Retek ISO (SIM)
System Analyst, Process Analyst, Requirements Analyst, Partial Project Lead, Facilitator, Designer, Software Developer
IT Service Provider, Retail
Project: Integration of Retek ERP with OSCAR POS system.
Analysis of system and existing requirements, workshops, concept creation, implementation, testing, and acceptance.
- Design, implementation, and commissioning of interfaces to supply POS systems with master data from ERP
- Installation and configuration of Retek Sales Audit
- Parameterization of Retek Sales Audit
- Setting up routines for transaction and revenue control
- Initial provisioning of POS systems with master data
- Design and implementation of interface to transmit shelf and label information to POS system
- Coordination of development work
- Testing and acceptance of interfaces
- Commissioning of interfaces and systems
Toolset: Oracle 9i, SQL, PL/SQL, Pro*C, CVS, Retek RMS, Retek ReSA, Retek ISO
Process Analyst, Requirements Analyst, Selection of New ERP Software, Partial Project Lead, Preparation
Retail, IT Service Provider
Project: Introduction of new ERP system.
Process analysis, requirements analysis, selection of standard software.
- Process definition and description with UML and EPK
- Requirements analysis
- Requirements documentation
- Market analysis and trend analysis of ERP systems
- Market analysis and trend analysis of POS systems
- Design of integration of Retek ERP with OSCAR POS
- Facilitation
- Product evaluation
- Preparation of pilot installation
Toolset: MS Office, Retek RMS, Retek ReSA
Responsibility for Subarea, System Analysis, Design, Implementation, and Test Coordination
Retail, IT Service Provider
Project: Year 2000.
Application development in the area of ERP.
- Ensuring Y2K compatibility of ERP branch software. Modification or creation of screens. GUI ergonomics, plausibility checks/data constraints/database analysis, constraints/testing specifications
- Capturing customer numbers and transmitting data to headquarters (ASCII interface)
- Reorganization of redundant sourcing, transition of ERP to EUR as payment currency
- Introduction of EDI communication for transmitting order information to suppliers (ORDER and INVOIC)
- Development of interfaces
- Application support
Toolset: Digital Unix Alpha Server, DEC Unix OS, Informix 7.24 SQL, Informix 4GL, ESQL/C
Languages
Education
Diploma (FH) Business Informatics · Business Informatics
Certifications & licenses
Certified Product Owner (CPO)
Certified Professional for Software Architecture – Foundation Level (CPSA-F)
Certified Scrum Master (CSM)
IREB Certified Professional for Requirements Engineering
IREB
IREB Certified Professional for Requirements Engineering RE@Agile Primer (CPRE AP)
IREB
IT Security Officer (TÜV)
TÜV
ITIL v3 Foundation Level
APMG
PRINCE2 Practitioner
Certified Project Management Professional (GPM)
GPM
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