Max Janzen
Demand Manager in an Agile Project
Experience
Demand Manager in an Agile Project
Automotiv
Project coordination/project management, requirements management, process consulting, requirements analysis, architecture – building and enhancing an analytics platform (BI).
- Consulting and support in defining and implementing demand processes
- Requirements gathering -> analysis and specification -> tracking and preparation for acceptance
- Preparation of test specifications and test execution
- Prioritizing requirements with clients
- Ensuring compliance with UX design guidelines
- Specification of epics (use cases) and user stories
- Preparing, running and evaluating requirements and project workshops with business units
- Handing over requirements in PI-/sprint planning (SAFe)
- Project documentation
- Process documentation and modeling (UML/BPMN)
- Managing and documenting IT security measures (NIST)
- Aligning and documenting software architecture
- Using AI models for text analysis (topic classification, summarization, sentiment analysis)
IT basics: MS Office, Enterprise Architect; Arch42 Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN); Jira (Agile, Plan, Structure, SAFe); Tableau
Technical Project Lead (Agile) / PMO
Automotiv
Project coordination/project management; managing architecture / IT security topics from NIST assessment – identity management portal (IMP).
- Planning, managing and tracking IT projects
- Creating and maintaining resource planning
- Gathering/identifying, specifying, evaluating and prioritizing requirements
- Developing the roadmap for architecture topics
- Moderating meetings and workshops
- Reporting
- Steering the architecture board
- Managing architecture projects
- Managing IT security (ISSO) measures according to NIST SP 800-53
- Identifying and handling project requirements
- Risk-based evaluation of open issues
- Coordinating with stakeholders/business units/IT
- Program management reporting
- Modeling system architectures
- Modeling processes (UML and BPMN) for development and operation of an identity provider platform
- Creating architecture documentation
- Developing authorization concept
IT basics: MS Office, Enterprise Architect; Arch42 Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN, etc.); Jira (Agile, Plan, Structure, etc.)
Requirements Analyst
Medizintechnik
Analysis and specification of requirements for a control module for medical centrifuges.
- Requirements gathering -> analysis and specification -> tracking and preparation for acceptance
- Modeling in UML (use cases, sequence diagrams, activity diagrams, state diagrams)
- Gathering/identifying, specifying, evaluating and prioritizing requirements (user stories)
- Specifying and describing use cases
- Workshops with development, product management and test management
- UX design requirements
- Modeling the functional architecture
- Specifying interface requirements
- Ensuring traceability (tracking) of requirements / regulatory requirements
- Aligning the security concept
- Coordinating with UI designers
- Creating and reviewing UI design sketches
- Preparing and conducting effort estimations
- Aligning test strategies
IT basics: MS Office, Enterprise Architect; Helix ALM, Adobe XD
Project Lead / Requirements Manager – Identity Management Portal (IMP)
Automotiv, IT
Project lead (agile); requirements management (agile).
- Identity management
- Analyzing and optimizing processes in agile requirements management
- Agile release planning
- Sprint planning
- Creating requirement documents as user stories with acceptance criteria
- Supporting the PO
- Modeling system communication and use cases with UML
- Aligning and documenting software architecture
IT basics: MS Office, Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN); Jira (Agile, Plan, Structure); Enterprise Architect
Business Analyst / Product Owner
Handel; E-Commerce
Analysis and description of requirements / agile project lead.
- Collaboration with dev team (refinement, task breakdown, planning)
- Requirements gathering -> analysis and specification -> tracking and preparation for acceptance
- Creating test scenarios, conducting functional tests
- Creating requirement documents as user stories with acceptance criteria and test scenarios
- Developing the product roadmap
- Backlog maintenance and prioritization
- Requirements for branch software
- Technical integration PSD2
- Implementing anonymization and deletion concept according to GDPR
- Modeling system and interfaces with UML
- Object-oriented analysis
- Aligning architecture
- Requirements for e-commerce platforms (web and app)
- External fulfillment
- Process management, process reviews and modeling
IT basics: MS Office, MongoDB, .NET, apps (iOS, Android), ITSM
Business Analyst / Product Owner
Handel; E-Commerce
Analysis and description of requirements (agile) / supporting the fulfillment process.
- Data analysis and reporting
- Supporting 3rd level support
- Collaboration with dev team (refinement, task breakdown, planning)
- Creating requirement documents as user stories with acceptance criteria
- Backlog maintenance and prioritization
IT basics: MS Office, MongoDB
(Partial) Project Lead, Process Manager
Automotiv
Leading a subproject “Processes, Systems and Tools”.
- Defining and modeling processes for strategic product and requirements management with UML/EPK/BPMN
- Defining and modeling processes for project management with UML/EPK/BPMN
- Project planning, controlling and reporting; defining and tracking milestones; resource planning and management
- Conducting process definition workshops
- Structuring process documentation, modeling processes, process reviews
- Decision tables / RACI matrices
IT basics: Confluence, Jira, MS Office, Visio
Product Owner
Automotiv
Supporting the definition of requirements processes / reporting.
- Defining and establishing requirements processes (SAFe)
- Structured product and release planning
- Roadmap definition
- User research definition and analysis
- Defining and specifying user stories
- Tracking requirements
- Modeling processes with UML and BPMN
- Structuring and building a backlog
- Setting up reporting on requirement status, implementation progress, etc.
- Object-oriented analysis / modeling use cases
IT basics: Confluence, Jira, Enterprise Architect
Scrum Master (SAFe)
Telekommunikation
Supporting an agile team as Scrum Master; planning, implementation and rollout of cross-team topics (scaled environment).
- Ensuring adherence to Scrum rules
- Team coaching in agile processes
- Organizational architecture (big picture)
IT basics: Confluence, Jira
Method Coach
Automotive, Freizeiteinrichtungen
Defining classic and agile requirements management, training and coaching requirements management.
- Defining processes for requirements management
- Training and coaching methods for requirements management
- Coaching in agile methods usage
- Training and coaching methods for requirements analysis
- Decision tables / RACI matrices
IT basics: MS Office, ARIS, Enterprise Architect, Jira
Requirements Manager
Automotive, Freizeiteinrichtungen
Specifying and providing requirements and use cases for tendering the personnel scheduling software.
- Identifying, specifying and analyzing use cases and requirements
- Supporting tender process (RFI and RFP)
IT basics: MS Office, Jira
Agile Coach
IT
Introducing Scrum, conducting workshops and on-the-job coaching.
- Running introductory workshops for developers and stakeholders
- Coaching Scrum adoption
IT basics: MS Office, Jira, Confluence
Product Owner, Requirements Management
IT
Specifying and providing requirements for a reporting and analytics platform.
- Analyzing the current system
- Analyzing ticketing systems
- Specifying user stories per stakeholder requirements
IT basics: MS Office, Jira, Confluence
Requirements Manager Warehouse Management
Automotive, Freizeiteinrichtungen
Process and requirements management – subproject lead.
- Analyzing and specifying processes and requirements
- Analyzing ERP processes, warehouse management
- Modeling use cases, domain classes and processes (UML)
- Coordinating external requirements analysts; formal acceptance and quality assurance of requirements
- Designing inventory processes
- Design workshops with software vendors
- Change management for requirements
IT basics: MS Office, ARIS, Enterprise Architect, Jira, FlexPLM
Requirements Manager
Automotive, Freizeiteinrichtungen
Introducing a CAFM system, modeling with UML and EPK.
- Analyzing and specifying processes and requirements
- Modeling domain classes and processes (UML, EPK)
- Coordinating external requirements analysts; formal acceptance and quality assurance of requirements
- Supporting tender procedures
- Identifying and analyzing use cases
IT basics: MS Office, ARIS, Enterprise Architect, Jira, X-World
Requirements Manager
Freizeiteinrichtungen, Gastronomie
Introducing a new POS system for gastronomy, ticketing and shop.
- Analyzing and specifying processes and requirements; creating the requirements specification and supporting the tender process
- Modeling use cases, domain classes and processes
- Coordinating external requirements analysts; formal acceptance and quality assurance of requirements
- Supporting project evaluation of tender results; conducting system analysis with the vendor
- Change management for requirements
- Managing tender procedures
- Analyzing and approving technical specifications
- Supporting test management
- Re-evaluating requirements due to vendor changes
IT basics: MS Office, ARIS, Enterprise Architect, Jira, KORONA RES, KORONA POS, Micros/Oracle
Requirements Manager, Test Manager
Automotive, Freizeiteinrichtungen
Multi-stage rollout of MS Dynamics CRM for customer and sales management (ticket system), master data system, case management, ticketing and reservation system.
- Analyzing and specifying processes and requirements; creating requirements specification and supporting tender process
- Defining acceptance criteria for product acceptance
- Setting up and coordinating test management; identifying and specifying test cases
- Coordinating a team of requirements analysts; formal acceptance and quality assurance of requirements
- Modeling use cases, domain classes and processes
- Tracking change requests
- Supporting project evaluation of tender results; conducting system analysis with the vendor
- Managing tender procedures
- Reviewing and coordinating acceptance of technical design documents
- Coordinating and supporting test management
- Specifying acceptance tests
- Change management for requirements; specifying and evaluating CRs
- Scheduling, inventory management, ERP and invoicing
IT basics: MS Office, ARIS, Enterprise Architect, Jira, MS Dynamics CRM (2011), MS Dynamics CRM 2015, SAP MM, SAP SD, ITIL processes
Requirements Manager
Automotive, Freizeiteinrichtungen
Introducing a warehouse management system, process and system modeling with UML and EPK.
- Analyzing and specifying processes and requirements
- Modeling domain classes and processes
- Coordinating external requirements analysts; formal acceptance and quality assurance of requirements
- Identifying and specifying use cases
IT basics: MS Office, ARIS, Enterprise Architect, Jira, Stradivari (ICS)
Requirements Manager
Automotive, Freizeiteinrichtungen
Introducing requirements management processes in a multi-project environment.
- IT governance, introducing project management processes
- Supporting definition of methods and conventions for requirements and process management
- Defining and maintaining organizational interfaces to test and project management
- Methodical coaching of internal requirements management staff and external requirements analysts
- Supporting and coaching subproject leads in requirements and change management
- Methodical control and conducting methodical acceptance of specified requirements
- Supporting projects in tendering procedures
- Supporting projects in change management for requirements
- Cross-project tracking and coordination of requirements
- Requirements management as a service
IT basics: MS Office, ARIS, Enterprise Architect, Jira
Automotive, Telematikplattform
Process management, Scrum Master.
- Leading and coaching two Scrum teams
- Ensuring the productivity of Scrum teams
- Coaching team members on Scrum practices
- Enforcing process compliance
- Identifying and removing impediments
- Supporting and coaching product owners
- Assisting in Scrum adoption across the organization
IT basics: MS Office, Jira, Confluence
Corporate Publishing
Project lead, process management, Scrum Master, product owner.
- Requirements analysis and specification
- Project planning and management
- Training and coaching internal staff
- Requirements analysis and description
- Leading a Scrum team
- Project controlling
- Creating technical implementation specifications
- Gathering, specifying, evaluating and prioritizing requirements
- Database modeling
IT basics: MS Office, MySQL 5, PHP 5.2, Zend
IT-Dienstleister, Handel
Project: Sales solution, electronic cash register EFT card payment solutions.
System analysis, process analysis, requirements analysis, coordinating development and testing.
- Analyzing and designing the EFT integration (POS to payment terminal)
- System modeling, process description and modeling
- Coordinating development and testing processes
IT basics: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system
IT-Dienstleister, Handel
Project: ERP systems.
Application development, testing and acceptance, technical project lead.
- System analysis, creating load tables for DWH integration (Teradata) to Spaceman
- Interfaces for recalculation from Oracle Retail to SAP
- System and data migration
IT basics: Spaceman Suite (Nielsen), Oracle Retail (RMS, RIM), PL/SQL, VBA, DMS
Project Lead, Scrum Master, Product Owner
Corporate Publishing, Krankenversicherung
Project: Scrum Master / Technical Project Lead / Architect.
System analysis, process analysis, requirements analysis, architecture design, concept and documentation, coordinating development and testing.
- Introducing Scrum & Kanban
- Analyzing and modeling software architecture of our PHP libraries
- Analyzing database structures of our MySQL 4 system
- Analyzing the deployment process
- Designing a development process
- Conceptualizing, implementing and rolling out a deployment tool
- Designing a new database structure and migration scenarios for MySQL 5
- Creating policy documents based on introduced changes
- Technical project lead
- Training and coaching internal staff
- Gathering, specifying, evaluating and prioritizing requirements
- Requirements analysis and description
- Leading a Scrum team
- Project controlling
- Defining architecture guidelines
- Defining development and documentation standards
- Database design, ERM, ERD, SQL
IT basics: MS Office, SVN, MySQL 5, MySQL 4, PHP 5, Zend Framework
IT-Dienstleister, Handel
Project: Sales solution, electronic cash register (SCRUM), business action monitoring, Spectracard integration of an EMV solution.
System analysis, process analysis, requirements analysis, architecture design, moderation, concept and documentation, greenfield analysis, coordinating development and testing.
- Analyzing communication between ERP and POS systems
- Conceptualizing communication between ERP and POS systems
- Interface design
- Supporting development; database analysis and design, creating data models
- As-is analysis, describing and conceptualizing ERP and POS functionality
- System modeling, database modeling, process description and modeling
- Coordinating development and testing processes
- Analyzing requirements for system porting
- System analysis, creating system documentation
- Analyzing and designing business action monitoring processes
- Error/exception handling
- Integrating card payment systems with POS (EFT-POS)
IT basics: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system, Oracle BAM, SQL
Business Analyst, Application Developer, Project Lead
IT-Dienstleister, Handel
Project: Rebilling of drop-ship suppliers / migration of logistics billing system to Oracle Retail.
System analysis, process analysis, requirements analysis, architecture design, concept and documentation, coordinating development and testing.
- Creating functional and technical concepts
- Analyzing and describing architecture guidelines
- Analyzing and designing database models
- Software development in PL/SQL, SQL and Pro*C
- Technical project lead
- Defining and describing requirements
- Planning, coordinating and aligning
IT basics: Oracle 9.2i, Retek, Oracle Retail
System Analyst, Process Analyst, Requirements Analyst, Moderator, Concept and Documentation
IT-Dienstleister, Handel
Project: Sales solution, electronic cash register.
- Creating functional design based on business design from business units
- Deriving and specifying customization needs (interfaces, screen adjustments, workflows, data model changes, etc.) for system components (POS, payment interfaces, ERP, master data, DWH, SAP, etc.) and aligning with business partners
- Describing application internationalization (customizing, adding parameters to control behavior in different countries, etc.) and aligning feasibility and effort with IT experts
IT basics: MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system
Business Analyst
IT-Dienstleister
Project: New features for ERP (retail, craft).
Natural-language requirements analysis and description, business process modeling and description (UML, BPMN), program flow modeling and description (UML, BPMN) and mockups, defining interfaces to adjacent systems, creating high- and low-level concepts, supporting development, conducting software tests.
- Analyzing and describing requirements for a POS application; high- and low-level design
- Preparing and conducting tests
- Creating user documentation
- Analyzing and describing requirements for bills of materials; high- and low-level design
- Analyzing and describing requirements for serial/lot numbers
- Bills of materials
IT basics: MS Office, TeamSystem, Enterprise Architect
Lead, Design and Implementation
Industrie
Project: Commissioning and maintenance of an IT infrastructure.
Designing, implementing, commissioning and sustainably maintaining an IT infrastructure.
- Installing and commissioning PCs, printers, scanners, network and internet connection
- Networking printers via print servers
- Commissioning a server as internet gateway and file server
- Setting up a maintenance contract
System Analyst, Process Analyst, Requirements Analyst, Partial Project Lead, Moderator, Concept and Software Development
IT-Dienstleister, Handel
Project: ERP interfaces.
Analyzing the system and requirements, conducting workshops, creating concepts, database design and development, architecture documentation, testing and acceptance.
- Designing, implementing and commissioning interfaces to supply POS systems with promotion data
- Transmitting POS billing data from Retek Sales Audit to SAP/FI
- Transmitting POS sales data from Retek Sales Audit to SAP/FI
- Creating operations and system documentation for interfaces supplying POS systems and transmitting sales info to ERP and billing systems with auditing considerations
- Designing and implementing the interface to send shelf and label info to POS
- Automating error corrections of transaction data in Retek Sales Audit; reviewing and correcting transaction data
- Automatic email alerts to branches on sales deviations between POS and DWH
- Optimizing runtime and performance of interface programs; system, runtime and performance analysis; system and program optimization; SQL tuning
IT basics: Oracle 9i, SQL, PL/SQL, Pro*C, CVS, Retek RMS, Retek ReSA, Retek ISO (SIM)
System Analyst, Process Analyst, Requirements Analyst, Partial Project Lead, Moderator, Concept and Software Development
IT-Dienstleister, Handel
Project: Connecting Retek ERP to OSCAR POS.
Analyzing system and requirements, conducting workshops, creating concepts, implementation, testing and acceptance.
- Designing, implementing and commissioning interfaces to supply POS with master data from ERP
- Installing and configuring Retek Sales Audit
- Parameterizing Retek Sales Audit
- Setting up routines for transaction and sales control
- Initializing POS systems with master data
- Designing and implementing the interface to send shelf and label info to POS
- Coordinating development tasks
- Testing and accepting interfaces
- Commissioning interfaces and systems
IT basics: Oracle 9i, SQL, PL/SQL, Pro*C, CVS, Retek RMS, Retek ReSA, Retek ISO
Process Analyst, Requirements Analyst, New ERP Selection, Partial Project Lead, Preparation
Handel, IT-Dienstleister
Project: Introducing new ERP / ERP system.
Process analysis, requirements analysis, selecting standard software.
- Process definition and description with UML and EPK
- Requirements analysis
- Requirements specification
- Market and trend analysis for ERP systems
- Market and trend analysis for POS systems
- Designing integration of Retek ERP to OSCAR POS
- Moderation
- Product evaluation
- Preparing pilot installation
IT basics: MS Office, Retek RMS, Retek ReSA
Responsible for Subarea, System Analysis, Concept, Implementation and Test Coordination
Handel, IT-Dienstleister
Project: Year 2000.
Application development for ERP.
- Ensuring Y2K compliance of store software; modifying or creating screens; GUI ergonomics; validation checks; database analysis; constraints; creating test specifications
- Capturing customer numbers and transmitting data to headquarters (ASCII interface)
- Reorganizing excess vendors; switching ERP to EUR as payment currency
- Introducing EDI communication for sending orders and invoices to suppliers
- Developing interfaces
- Application support
IT basics: Digital Unix Alpha Server, DEC Unix OS, Informix 7.24 SQL, Informix 4GL, ESQL/C
Languages
Education
Diploma (FH) in Business Informatics · Business Informatics
Certifications & licenses
Certified Product Owner (CPS)
Certified Professional for Software Architecture – Foundation Level (CPSA-F)
Certified Scrum Master (CSM)
IREB Certified Professional for Requirements Engineering
IREB
IREB Certified Professional for Requirements Engineering RE@Agile Primer (CPREAP)
IREB
IT Security Officer (TÜV)
TÜV
ITIL v3 Foundation Level
APMG
PRINCE2 Practitioner
Certified Project Management Professional (GPM)
GPM
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