Max Janzen - Demand Manager in an Agile Project

Herford, Germany

Experience

Jan 2022 - Nov 2024

2 years 11 months

Herford, Germany

Demand Manager in an Agile Project

Automotive

Project coordination / project management
Requirements management, process consulting, requirements analysis, architecture – building and evolving an analytics platform (BI)
Advising and supporting in defining and implementing demand processes
Requirement gathering / capturing -> analysis and specification -> tracking and preparing for acceptance
Preparing test specifications and executing tests
Prioritizing requirements with customers
Ensuring compliance with UX design guidelines
Specifying epics (use cases) and user stories
Preparing, conducting, and evaluating requirements and project workshops with business units
Handing over requirements in PI / sprint planning (SAFe)
Project documentation
Process documentation and modeling (UML / BPMN)
Managing and documenting IT security measures (NIST)
Aligning and documenting software architecture
Using AI models for text analysis (topic classification, summarization, sentiment analysis)
MS Office, Enterprise Architect; Arch42 Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN); Jira (Agile, Plan, Structure, SAFe); Tableau

Jan 2021 - Jun 2024

3 years 6 months

Herford, Germany

Technical Project Manager (Agile) / PMO

Automotive

Project coordination / project management; managing architecture and IT security topics from NIST assessment – Identity Management portal (IMP)
Planning, managing, and tracking IT projects
Creating and maintaining resource plans
Gathering / identifying, specifying, evaluating, and prioritizing requirements
Developing the roadmap for architecture topics
Facilitating meetings and workshops
Reporting
Managing the architecture board
Managing architecture projects
Managing IT security (ISSO) measures according to NIST Special 800-53
Identifying and managing project requirements
Risk-based assessment of open actions
Coordination with stakeholders / business units / IT
Program management reporting
Modeling system architectures
Modeling processes (UML and BPMN) for the development and operation of an identity provider platform
Creating architecture documentation
Creating authorization concept
MS Office, Enterprise Architect, Arch42 Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN, etc); Jira (Agile, Plan, Structure, etc)

Jul 2020 - Jan 2021

7 months

Herford, Germany

Requirements Analyst

Medical Technology

Analyzing and specifying requirements for a control module for medical centrifuges
Requirement gathering / capturing -> analysis and specification -> tracking and preparation for acceptance
Modeling in UML (use cases, sequence diagrams, activity diagrams, state diagrams)
Gathering / identifying, specifying, evaluating, and prioritizing requirements (user stories)
Specifying and describing use cases
Workshops with development, product management, and test management
UX design requirements
Modeling functional architecture
Specifying requirements for interfaces
Ensuring traceability (tracking) of requirements / regulatory requirements
Aligning the security concept
Coordinating with UI designers
Creating and reviewing UI design sketches
Preparing and conducting effort estimates
Coordinating test strategies
MS Office, Enterprise Architect; Helix ALM, Adobe XD

Jan 2020 - Apr 2020

4 months

Herford, Germany

Project Manager / Requirements Manager - Identity Management Portal (IMP)

Automotive, IT

Project leadership (agile); requirements management (agile)
Identity Management
Analyzing and optimizing processes in agile requirements management
Agile release planning
Sprint planning
Creating requirement documents in the form of user stories with acceptance criteria
Product Owner support
Modeling system communication and use cases with UML
Aligning and documenting software architecture
MS Office, Confluence (Balsamiq, DrawIO, Gliffy for UML and BPMN); Jira (Agile, Plan, Structure); Enterprise Architect

Jan 2019 - Jan 2020

1 year 1 month

Herford, Germany

Business Analyst / Product Owner

Retail; E-Commerce

Analyzing and describing requirements / agile project leadership
Collaboration with the dev team (refinement, task breakdown, planning)
Requirement gathering / capturing -> analysis and specification -> tracking and preparing for acceptance
Creating test scenarios, conducting functional tests
Creating requirement documents in the form of user stories with acceptance criteria and test scenarios
Developing the product roadmap
Backlog maintenance and prioritization
Requirements for store software
Technical integration of PSD2
Implementing anonymization and deletion concept according to GDPR
Modeling system and interfaces with UML
Object-oriented analysis
Aligning architecture
Requirements for e-commerce platforms (web and app)
External fulfillment
Process management, process reviews, and modeling
MS Office, MongoDB, .NET, apps (iOS, Android), IT service management

Oct 2018 - Dec 2019

1 year 3 months

Herford, Germany

Business Analyst / Product Owner

Retail; E-Commerce

Analyze and document requirements (agile) / support the fulfillment process
Analyze data and reports
Assist 3rd-level support
Collaborate with the dev team (refinement, task breakdown, planning)
Create requirement documents in the form of user stories with acceptance criteria
Maintain and prioritize backlog
MS Office, MongoDB

Jun 2018 - Sep 2018

4 months

Herford, Germany

Sub-project Manager, Process Manager

Automotive

Lead a sub-project 'Process, Systems, and Tools'
Define and model processes for strategic product and requirements management using UML / EPK / BPMN
Define and model processes to manage projects using UML / EPK / BPMN
Project planning, controlling and reporting; defining and tracking milestones; resource planning and management
Conduct process definition workshops
Structure process documentation, model processes, conduct process reviews
Decision tables / RACI matrices
Confluence, JIRA, MS Office, Visio

Nov 2017 - May 2018

7 months

Herford, Germany

Product Owner

Automotive

Support the definition of requirements processes / reporting
Define and establish requirements processes (SAFe)
Structured product and release planning
Roadmap definition
Define and analyze user research
Define and specify user stories
Track requirements
Model processes using UML and BPMN
Structure and build a backlog
Set up reporting on requirements status, implementation progress, etc.
Object-oriented analysis / modeling of use cases
Confluence, JIRA, Enterprise Architect

Jul 2017 - Sep 2017

3 months

Herford, Germany

Scrum Master (SAFe)

Telecommunications

Support an agile team as Scrum Master; planning, implementation and rollout of cross-team initiatives (scaled environment)
Ensure adherence to Scrum rules
Coach team in agile processes
Organizational architecture (big picture)
Confluence, JIRA

Oct 2016 - Jun 2017

9 months

Herford, Germany

Method Coach

Automotive, Leisure Facilities

Define classical and agile requirements management; training and coaching in requirements management
Define processes for requirements management
Train and coach requirements management methods
Coach on the use of agile methods
Train and coach requirements analysis methods
Decision tables / RACI matrices
MS Office, ARIS, Enterprise Architect, JIRA

Jun 2016 - Dec 2016

7 months

Herford, Germany

Requirements Manager

Automotive, Leisure Facilities

Specifying and providing requirements and use cases for the staff scheduling software tender
Identifying, specifying and analyzing use cases and requirements
Supporting the tender process (RFI and RFP)
MS Office, JIRA

Feb 2016 - Dec 2016

11 months

Herford, Germany

Agile Coach

IT

Implementing Scrum, running workshops and on-the-job coaching
Running introductory workshops for developers and stakeholders
Supporting Scrum adoption as a coach
MS Office, JIRA, Confluence

Feb 2016 - May 2016

4 months

Herford, Germany

Product Owner, Requirements Management

IT

Specifying and providing requirements for a reporting and analytics platform
Analyzing the current system
Analyzing ticketing systems
Specifying user stories according to stakeholder requirements
MS Office, JIRA, Confluence

Jun 2014 - Oct 2015

1 year 5 months

Herford, Germany

Requirements Manager Warehouse Management

Automotive, Leisure Facilities

Process and requirements management - sub-project lead
Analyzing and specifying processes and requirements
Analyzing ERP processes and warehouse management
Modeling use cases, domain classes and processes (UML)
Coordinating external requirements analysts. Formal sign-offs and quality assurance of requirements
Designing inventory processes
Holding design workshops with software vendors
Change management requirements
MS Office, ARIS, Enterprise Architect, JIRA, FlexPLM

May 2014 - Dec 2016

2 years 8 months

Herford, Germany

Requirements Manager

Automotive, Leisure Facilities

Implementing a CAFM system, modeling with UML and EPK
Analyzing and specifying processes and requirements
Modeling domain classes and processes (UML, EPK)
Coordinating external requirements analysts. Formal sign-offs and quality assurance of requirements
Supporting the tender process.
Identifying and analyzing use cases
MS Office, ARIS, Enterprise Architect, JIRA, X-World

Jun 2013 - Jun 2017

4 years 1 month

Herford, Germany

Requirements Manager

Leisure Facilities, Catering

Introduction of a new POS system for catering, ticketing and shop
Analysis and specification of processes and requirements. Creation of the requirements document and support during the tender process
Modeling of use cases, business objects and processes
Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements.
Project support for evaluating the tender results. Conducting system analysis with the system vendor
Requirements change management
Support of the tendering procedure
Analysis and acceptance of technical specifications
Test management support
Reassessment of requirements due to vendor change
MS Office, ARIS, Enterprise Architect, JIRA, KORONA RES, KORONA POS, Micros/Oracle

Mar 2013 - Jun 2017

4 years 4 months

Herford, Germany

Requirements Manager, Test Manager

Automotive, Leisure Facilities

Multi-stage implementation of MS Dynamics CRM for customer and sales management (ticket system), master data system, case management, ticketing and reservation system
Analysis and specification of processes and requirements. Creation of the requirements document and support during the tender process
Definition of acceptance criteria for product approval
Setup and coordination of test management. Identification and specification of test cases
Coordination of a team of requirements analysts. Formal acceptance and quality assurance of requirements
Modeling of use cases, business objects and processes
Tracking of change requests
Project support for evaluating tender results. Conducting system analysis with the system vendor
Support of the tendering procedure
Review and coordination of acceptance of technical design documents
Coordination and support of test management
Specification of acceptance tests
Change management of requirements; specification and evaluation of CRs
Scheduling, inventory management, ERP and invoicing
MS Office, ARIS, Enterprise Architect, JIRA, MS Dynamics CRM (2011), MS Dynamics CRM 2015, SAP MM, SAP SD, ITIL processes

Oct 2012 - Jun 2017

4 years 9 months

Herford, Germany

Requirements Manager

Automotive, Leisure Facilities

Introduction of a warehouse management system, process modeling and system modeling with UML and EPC
Analysis and specification of processes and requirements
Modeling of business objects and processes
Coordination of external requirements analysts. Formal acceptance and quality assurance of requirements
Identification and specification of use cases
MS Office, ARIS, Enterprise Architect, JIRA, Stradivari (ICS)

Oct 2012 - Oct 2016

4 years 1 month

Herford, Germany

Requirements Manager

Automotive, Leisure Facilities

Introduction of requirements management processes in a multi-project environment
IT governance, introduction of project management processes
Support in defining methods and conventions for requirements and process management
Definition and maintenance of organizational interfaces to test and project management
Methodical coaching of internal requirements management staff as well as external requirements analysts
Support and coaching of subproject managers regarding requirements and change management
Methodical control and execution of formal acceptance for specified requirements
Support of projects in conducting tender procedures
Support of projects in requirements change management
Cross-project tracking and coordination of requirements
Requirements management as a service
MS Office, ARIS, Enterprise Architect, JIRA

Dec 2011 - Aug 2012

9 months

Herford, Germany

Process Control, Scrum Master

Automotive, Telematics Platform

Leadership and coaching of two Scrum teams
Ensuring the productivity of the Scrum teams
Coaching team members on applying Scrum
Enforcing adherence to processes
Identifying and removing impediments
Support and coaching of the Product Owner
Support in introducing the Scrum process in the company
MS Office, JIRA, Confluence

Jun 2011 - Dec 2012

1 year 7 months

Herford, Germany

Project management, process control, Scrum Master, Product Owner

Corporate Publishing

Requirements analysis and documentation
Project planning and control
Training and coaching of internal staff.
Analysis and documentation of requirements
Leading a Scrum team
Project management, project controlling
Creating technical implementation specifications
Gathering, specifying, evaluating and prioritizing requirements
Database modeling
MS Office, MySQL 5, PHP 5.2, Zend

Feb 2011 - Jun 2011

5 months

Herford, Germany

System analysis, process analysis, requirements analysis, coordination of development and testing

IT service provider, retail

Sales solution, electronic cash register EFT card payment solutions.
Analysis and design of the EFT connection (POS system to payment terminal (EFT-POS))
System modeling, process description and modeling
Coordination of the development and testing process
MS Office, StarTeam, MagicDraw, Solid database, POS system, merchandise management system

Jan 2011 - Dec 2012

2 years

Herford, Germany

Application development, testing and acceptance, technical project management

IT service provider, retail

Merchandise management systems
System analysis, creation of loading tables for DWH connection (Teradata) to Spaceman.
Billing interfaces from Oracle Retail to SAP
System and data migration
Spaceman Suite (Nielsen), Oracle Retail (RMS, RIM), PL/SQL, VBA, document management (DMS)

May 2010 - Dec 2010

8 months

Herford, Germany

Project management, Scrum Master, Product Owner

Corporate Publishing, health insurance

Scrum Master / Technical project manager / Architect
System analysis, process analysis, requirements analysis, architecture description, design and documentation, coordination of development and testing.
Introduction of SCRUM & KanBan
Analysis and modeling of the software architecture of our PHP libraries.
Analysis of the database structures of our MySQL 4 system.
Analysis of the deployment process.
Design of a development process.
Design, implementation and introduction of a deployment tool.
Design of a new database structure and migration scenarios for MySQL 5.
Creation of guideline documents based on the changes made.
Technical project management
Training and coaching of internal staff.
Gathering / identification, specification, evaluation and prioritization of requirements
Analysis and documentation of requirements
Leading a Scrum team
Project management, project controlling
Architectural guidelines
Definition of development and documentation guidelines
Database design, ERM, ERD, SQL
MS Office, SVN, MySQL 5, MySQL 4, PHP 5, Zend Framework

Apr 2009 - Apr 2010

1 year 1 month

Herford, Germany

System analysis, process analysis, requirements analysis, architecture description, moderation, conceptual design and

IT service provider, retail

Sales solution, electronic cash register (SCRUM), Business Action Monitoring, Spectracard integration of an EMV solution.
Analysis of communication between merchandise management and POS systems
Conceptual development of communication between merchandise management and POS systems.
Interface design
Technical support of the development.
Database analysis and design, creation of data models.
As-is analysis, description and design of the functionality of merchandise management and POS systems.
System modeling, database modeling, process description and modeling
Coordination of the development and testing process
Analysis of requirements for system porting
System analysis, creation of system documentation
Analysis and design of Business Action Monitoring processes.
Error handling / exception handling
Integration of card payment system to POS (EFT-POS)
MS Office, StarTeam, MagicDraw, Solid database, POS system, merchandise management system, Oracle BAM, SQL

Oct 2008 - Mar 2009

6 months

Herford, Germany

Business Analyst, Application Developer, Project Manager

IT Service Provider, Retail

Pass-through billing for drop-shippers / migration of the logistics invoice control system to Oracle Retail
System analysis, process analysis, requirements analysis, architecture description, design and documentation, coordination of development and testing
Creation of business and technical concepts
Analysis and description of architecture specifications
Analysis and design of database models
Software development in PL/SQL, SQL and Pro*C
Technical project management
Requirements definition and documentation
Planning, alignment and coordination
Oracle 9.2i, Retek, Oracle Retail

Jun 2008 - Sep 2008

4 months

Herford, Germany

System Analysis, Process Analysis, Requirements Analysis, Moderation, Design and Documentation

IT Service Provider, Retail

Sales Solution, Electronic Cashregister
Creation of a functional design based on the business design provided by the departments/business partners
Derive and document required adaptations for system components (POS, payment service interfaces, ERP system, master data management, data warehouse, SAP, etc.) and coordinate them with the business partners
Description of the internationalization of the applications
Coordinate required adaptations with the IT experts to assess feasibility and associated effort
MS Office, StarTeam, MagicDraw, Solid database, POS system, ERP system

Mar 2007 - Jun 2008

1 year 4 months

Herford, Germany

Business Analyst

IT Service Provider

New features for the ERP system (retail, crafts)
Analysis and natural language description of requirements
Modeling and description of business processes (UML, BPMN)
Modeling and description of program flows (UML, BPMN) and screen design (mockups)
Definition of interfaces to adjacent systems
Creation of high-level and detailed specifications
Business support during software development
Support and execution of software tests
Analysis and description of requirements for a POS application. High-level and detailed design
Test preparation and execution
Creation of user documentation
Analysis and description of requirements for bills of materials. High-level and detailed design
Analysis and description of requirements for serial and batch numbers
Bills of materials
MS Office, TeamSystem, Enterprise Architect

Jun 2006 - Jul 2006

2 months

Herford, Germany

Management, Design and Implementation

Industry

Commissioning and maintenance of an IT infrastructure
Design, implementation, commissioning and sustainable maintenance of an IT infrastructure
Installation and commissioning of PCs, printers, scanners, network and Internet connection
Networking printers via print servers
Commissioning of a server as an Internet gateway and file server
Conclusion of a maintenance contract

Jul 2004 - Feb 2007

2 years 8 months

Herford, Germany

System Analysis, Process Analysis, Requirements Analysis, Partial Project Management, Moderation, Design, Software Development

IT Service Provider, Retail

Interfaces to ERP system
Analysis of the system and existing requirements, conducting workshops, creating concepts, database design and development, architecture descriptions, testing and acceptance
Design, implementation and commissioning of interfaces to supply POS systems with promotional campaign data
Transmission of billing data from the POS via Retek Sales Audit to SAP/FI
Transmission of sales data from the POS via Retek Sales Audit to SAP/FI
Creation of operational and system documentation for the interfaces that supply POS systems and transmit sales information to the ERP and billing systems under auditing requirements
Design and implementation of the interface for transmitting shelf and label information to the POS system
Automation of error corrections for transaction data in Retek Sales Audit. Analysis and correction of transaction data
Automatic email notification to stores in case of sales deviations in POS and DWH
Runtime and performance optimization of the interface programs. System, runtime and performance analysis / system and program optimization. SQL optimization

Nov 2003 - Jul 2004

9 months

Herford, Germany

System analysis, process analysis, requirements analysis, partial project management, facilitation, design, software development

IT service provider, retail

Integration of Retek ERP with OSCAR POS system
Analysis of the system and ongoing requirements, conducting workshops, creating concepts, implementation, testing and acceptance.
Designing, implementing and launching interfaces to supply POS systems with master data from the ERP
Installing and setting up Retek Sales Audit
Parameterizing Retek Sales Audit
Setting up audit routines for transaction and sales control
Initial loading of POS systems with master data
Designing and implementing the interface to send shelf and label information to the POS system
Coordinating development work
Testing and acceptance of interfaces
Going live with interfaces and systems
ORACLE 9i, SQL, PL/SQL, ProC, CVS, Retek RMS, Retek ReSA, Retek ISO

Mar 2002 - Oct 2003

1 year 8 months

Herford, Germany

Process analysis, requirements analysis, selection of new ERP software, partial project management, preparation

Retail, IT service provider

Rollout of the new ERP/inventory management system
Process analysis, requirements analysis, selection of standard software
Defining and describing processes with UML and EPC
Requirements analysis
Writing requirements
Market research and trend analysis for ERP systems
Market research and trend analysis for POS systems
Designing the link between Retek ERP and OSCAR POS
Facilitation
Product evaluation
Preparing the pilot installation
MS Office, Retek RMS, Retek ReSA

Mar 1999 - Feb 2002

3 years

Herford, Germany

Application development in the area of inventory management

Retail, IT service provider

Year 2000
Responsible for a subarea: system analysis, design, implementation and test coordination.
Ensuring Y2K compatibility of the retail branch software, modifying or creating screens, working on GUI ergonomics, performing plausibility checks and database analysis, defining constraints, and creating test specifications
Capturing customer figures and sending data to headquarters (ASCII interface)
Reorganizing redundant supply sources and switching the ERP to EUR as payment currency
Introducing EDI communication to send order information to suppliers (ORDER and INVOIC)
Developing interfaces
Application support
Digital Unix Alpha Server, DEC Unix OS, Informix 7.24 SQL, Informix 4GL, ESQL/C

Skills

Requirements Management, Business Analysis, System Analysis, Requirements Analysis (Re), Product Owner, Process Management
Basic Programming Skills
C: Gcc, Cc, Proc
Esql/c: Respective Database Environment (Informix, Oracle)
Java: Eclipse, Jbuilder, Jdeveloper, Basic Javascript Knowledge
Php / Phpunit: Basic Knowledge
Pl/sql (Oracle 9i, 10g)
Xml / Json
Access: Application Development With Access Database (Odbc)
Mysql / Mariadb: Sql, Data Analysis, Database Design, Data Access
Odbc: Database Applications For Informix, Access, And Mysql Databases
Oracle: Db Development With 9i Sql And Pl/sql, Project Experience
Postgres: Developing Applications With Data Access
Sql: Very Good Knowledge
Sybase: Sql, Data Analysis, Data Access
Solid: Sql, Data Analysis, Database Design, Data Access
Mongodb: Data Analysis
Ms Office
Linux Os
Windows Os (Vista, Xp, 2000, 98)
Retek Resa
Oracle Db, Toad
Mysql
Cvs, Wincvs, Svn, Subversion, Starteam, Git
Enterprise Architect (Ea)
Aris Designer / Publisher
Magicdraw
Ms Dynamix Crm
Ms Sharepoint
Document Management Systems (Dms)
Helix Alm
Uml 2.0
Bpmn
Epk
Aris
Erd / Erm
Information Mapping
Rup
Sophist Rule Set
V-model
Scrum
Itil V3
Prince2
Agile Requirements Engineering
Requirements Analysis (Re)
Requirements Management
Application Development
Tender Process
Scrum
Db Modeling, Db Design
Business Process Modeling
Kanban
Concept Development
Software Architecture
Object-oriented Analysis (Ooa)
Object-oriented Design (Ood)
Product Owner
Process Analysis
Ireb Certified Professional For Requirements Engineering
Training And Coaching
System Analysis
Use Case Modeling And Description
User Stories
It Industry: Software Development, Requirements Analysis, Concept Design, Training, Requirements Manager, Project Manager, Scrum Master, Product Owner, Agile Coach
Retail: Process Analysis, Requirements Analysis
Social Sector: Internet Portals
Industry: It, Infrastructure
Automotive: Scrum Master, Requirements Manager, Test Manager, Project Manager
Corporate Publishing: Insurance: Project Management, Scrum Master, Requirements Analysis
Telecommunications: Scrum Master
Medical Technology: Requirements Manager

Languages

German

Native

English

Intermediate

Russian

Intermediate

Education

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Apprenticeship as IT specialist (application development) · IT specialist (application development)

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Diploma (FH) in Business Informatics · Business Informatics

Certifications & licenses

Certified Product Owner (CPS)

Certified Professional for Software Architecture – Foundation Level (CPSA-F)

Certified Scrum Master (CSM)

IREB Certified Professional for Requirements Engineering

IREB Certified Professional for Requirements Engineering Re@Agile Primer (CPRE-AP)

IT Security Officer (TÜV)

ITIL V3 Foundation Level (APMG)

Prince2® Practitioner

Certified Project Management Professional (GPM)

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