Eric Bouendeu

Freelance Test Manager / Quality Manager / Data Analyst / Data Scientist / CRM Analyst / Test Analyst

Kelkheim (Taunus), Germany
Experience
Oct 2024 - Present
10 months

Quality Assurance Responsible (QSV)

Bundesagentur für Arbeit

Supporting the International Web Presence of the BA (IntWeb) project in quality management with the goal of taking responsibility for the quality of processes and project results in accordance with BA standards. The project’s main objectives are to give professionals abroad a quick overview of their chances to come to Germany and to enable them to take the necessary steps with consistent digital support through access to services.

  • Defining basic guidelines with the QA manual
  • Summarizing test results in QA reports for PLA
  • Analyzing project results for improvement opportunities
  • Quality management of requirements analysis (especially processes, methods and tools)
  • Ensuring compliance with SERA requirements
  • Creating a cross-project test concept
  • Agreeing on sprint closing reports
  • Formal review of work results according to guidelines and/or project plan
  • Point of contact for internal audit, external audits by accountants or Federal Audit Office

Technologies: JIRA, Confluence, MS Office

May 2024 - Present
1 year 3 months
Germany

Data Analyst

BNP Paribas S.A. Germany Branch

Supporting the Tribe Data team in business analytics & information, acting as the bank’s central service unit and carrying out various data-driven requirement analyses for different departments. My role involves handling data-driven requests from areas like marketing, trading/securities and others. This includes data management and preprocessing, providing target groups and creating dashboards.

  • Analyzing large datasets
  • Extracting relevant information from the MicroStrategy-based database
  • Creating dashboards and reports using Spotfire
  • Providing target groups
  • Data analysis with SAS Base
  • Various stakeholder alignments

Technologies: MicroStrategy Developer & Web, SAS 9.4, Spotfire – TIBCO Spotfire Analyst, Confluence, MS Office

Jun 2023 - Dec 2023
7 months

Business Analyst / Data Analyst in Risk Management / IDH Reporting

S Rating und Risikosysteme GmbH

Supporting the Credit Structure Reports project by analyzing and querying existing data in SQL. In coordination with Finanz Informatik and SR IDH Reporting, a concept is developed to determine which data is needed for migration. In addition, supporting the design for connecting EKREPP reports (Uniform Credit Review Tool of audit bodies) to IDH. The goal is to successfully create a prototype to ensure migration from the legacy DWH to the new IDH.

  • Advising on connecting EKREPP reports to IDH
  • Supporting credit structure analysis to build a data dump for reporting
  • Creating SQL queries and IDH-R queries
  • Close collaboration with SR-IDH Reporting and FI reporting/statistics
  • Developing a prototype to secure migration from the old DWH to the new IDH
  • Testing the data dump with SQL scripts

Technologies: Microsoft SQL Server, DBVisualizer, JIRA, Confluence, MS Office

May 2023 - Jun 2023
2 months

Business Analyst in Regulatory Reporting

S-Kreditpartner GmbH

Supporting the InfraRisk24 project by designing the renewal of the internal data pool “Spark” to prepare data for regulatory reporting and creating a concept for the future data interface of the reporting software. This includes, among other things, shutting down the BRM data pool to enable direct transfer from IIB to SPARK via iWHS.

  • Analyzing and preparing current workflows and delivery paths
  • Identifying data sources
  • Various alignments with business analysts

Technologies: JIRA, Confluence, MS Office

Oct 2022 - Mar 2024
1 year 6 months

Quality Assurance Responsible (QSV) Requirements Analysis & Test Manager

Bundesagentur für Arbeit

Supporting the Digital Customer Communication (DIKUKO) project in quality and test management with the goal of taking responsibility for the quality of project results. The project’s core objectives are to expand the customer experience across channels, guide customers to relevant offers, and automate communications tasks while using budgets more efficiently and effectively.

  • Defining basic guidelines with the QA manual
  • Summarizing test results in QA reports for PLA
  • Analyzing project results for improvements
  • Quality management of requirements analysis (processes, methods and tools)
  • Ensuring compliance with SERA requirements
  • Creating the test concept
  • Agreeing on sprint closing reports
  • Formal review of work results as per guidelines/project plan
  • Coordinating and monitoring required test coverage via SonarQube metrics
  • Coordinating CI/CD pipeline automation
  • Point of contact for external audits by accountants, internal audit or Federal Audit Office

Technologies: JIRA, Confluence, MS Office, Dropsolid, Mautic, SAP Solution Manager

Jan 2022 - Mar 2023
1 year 3 months

Test Analyst / Business Analyst

Finanz Informatik Solutions Plus GmbH

Supporting the ECB Reporting project in testing to ensure that data from Abacus360 is delivered by the Abacus Transformer, including IDH deliveries, according to Sparkassen requirements and quality standards before handover to German savings banks.

  • Regular alignment with business analysts & developers
  • Supporting test activities
  • Fill rate analysis after various load runs based on client feedback from savings banks
  • Creating and documenting test cases in HP ALM
  • Developing SAS modules for testing
  • Adapting/creating SQL test scripts
  • Aligning mapping rules & IT design requirements with PM and business analysts

Technologies: HPQC, OSPlus, JIRA, MS Office, Confluence, DBVisualizer, SAS Base/SAS Macro

Nov 2020 - Dec 2021
1 year 2 months

Test Manager / Test Lead & Quality Representative / Quality Management Representative

Finanz Informatik GmbH & Co. KG

Supporting the Data Analytics project in test management to ensure products/software meet PMOPlus quality standards before delivery to German savings banks.

  • Establishing test tools
  • Methodological support for test activities
  • Supporting the introduction, establishment and expansion of test automation
  • Organizing, coordinating and conducting load tests with the test management unit
  • Monitoring and coordinating the test process (updates and consulting) per PMOPlus including milestone tracking
  • Providing, maintaining and advising on test tools
  • Defining and advising on test methods
  • Creating test data, advising and supporting the team, especially business analysts and testers
  • Coordinating external acceptance by savings banks and group companies
  • Planning test activities with interface projects
  • Creating acceptance protocols and test plans
  • Documenting test activities in Wiki
  • Coordinating the test team

Technologies: HPQC, OSPlus, OSPlus neo, JIRA, MS Office, Confluence, DBVisualizer, SAP Solution Manager

Supporting the IDH (Integrated Data Repository) Calculation project in quality management to achieve improved quality per PMOPlus standard when creating and integrating OSPlus banking applications before handover to German savings banks.

  • Ensuring quality requirements for project results
  • Defining quality goals and measures with project manager and contractor
  • Advising and supporting managers, project leads, test leads and staff in meeting quality goals
  • Proactively informing all stakeholders of quality issues
  • Collaborating closely with test leads/managers
  • Supporting internal acceptance and approval
  • Managing project documentation (with project manager)

Technologies: PMOPlus, JIRA, MS Office, Rochade, Confluence

Aug 2020 - Sep 2020
2 months

SAS Analyst

Basler Versicherungen

Supporting the Technical Implementation of the DDS (Detail Data Store) subproject in claims, aimed at overseeing conceptualization, analysis and implementation of DWH-based datamarts and ensuring reporting by the business department.

  • Guiding the creation of IT concepts based on functional concepts
  • Developing datamarts based on existing IT concepts
  • Supporting developer tests
  • Advising on error analysis and resolution

Technologies: SAS DI Studio 4.902, SAS Base, SAS Enterprise Guide 8.1, JIRA, MS Office, Confluence, Automic software

Jan 2020 - Jun 2020
6 months

Data Analyst Migration

Wirecard Technologies GmbH

Supporting the Migration and Data Management subproject in Transaction Banking to build a reconciliation database during migration from the Core Banking System Bank21 (including CCP) to Temenos T24.

  • Setting up an Oracle database
  • Assisting business analysts with completeness checks
  • Redesigning migration steps (ETLs) based on extracts from internal/external sources and mapping documents
  • Developing/updating reconciliation reports
  • Participating in mapping workshops
  • Conducting data masking processes
  • Measuring success/quality checks before test handovers
  • Aligning with offshore teams
  • Presenting interim results to program management and stakeholders

Technologies: Python 3.7.6 (Pandas), Jupyter Notebook, PyCharm, Oracle, SQL Developer, JIRA, MS Office, Confluence, ASANA

Mar 2019 - Dec 2019
10 months

Data Analyst / CRM Analyst

Unitymedia GmbH

Supporting the Customer Analytics & CRM team in campaign preparation, selection, analysis & management.

  • Data analysis and preparation for campaign evaluation using statistical methods (e.g. statistical tests, A/B tests)
  • Data cleaning and aggregation
  • Conducting campaign selections and ensuring correct data delivery to service providers
  • Developing and adjusting lifecycle campaign processes
  • Exploratory data analysis and presenting results to business in suitable format
  • Updating and developing churn reporting landscape
  • Advising on implementing new processes/reports
  • Revising and developing a base management dashboard

Technologies: Power BI, SAS Base, SAS EG, SAS Enterprise Miner, Oracle, WinSCP, Putty, JIRA, MS Office, Dymatrix, Confluence

Jul 2018 - Feb 2019
8 months

Data Scientist / Test Manager

Flex Financial Solutions GmbH

Fraud Detection System. Developing a statistical risk tool for online fraud detection.

  • Business concept
  • Developing a test management framework
  • Test concept
  • Coordinating/creating test object catalog
  • Implementing the full data processing pipeline
  • Data quality management
  • Scoring
  • Dashboard reporting
  • Quality management

Technologies: MySQL, R, RStudio, AWS, R Shiny, R Markdown, Visual Studio, Python, API, WinSCP, Putty, JIRA

Jan 2017 - Jun 2018
1 year 6 months

Test Analyst / Test Coordinator

Commerzbank AG

Connecting Digital CRM to customer center and branch channels based on Big Data Lake (Hadoop) data – expanding the SAS-based data mining tool to deliver personalized offers at the right time via the right channel.

  • Analyzing specifications (functional design) and technical design for test-relevant topics
  • Analyzing interfaces to partner systems MS Dynamics / Big Data Lake
  • Defining test objects and cases from functional and technical concepts
  • Assisting test managers in planning
  • Leading technical test teams
  • Ensuring documentation in HP ALM
  • Participating in deviation management
  • Defining requirements for test data and environments for functional and non-functional tests
  • Test data definition and requirements
  • Contributing to test concept creation
  • Coordinating and conducting technical and functional tests (e.g. webservices, campaign setups, offer form setup, mining model creation, control table management, web tracking)
  • Developing SAS Base code/macros

Technologies: HP ALM 11, MS Office, SAS Enterprise Miner 13.2, SAS EG 6.1, SAS Model Manager 13.1, SAS Customer Intelligence 6.3, SAS Management Console, SAS Customer Experience Targeting 6.3, SAS IMAP 4.4, Oracle DWH, DB2/Toad, UC4/OPC, SOAP UI 5.0.0, WinSCP, Putty

Mar 2016 - Dec 2016
10 months

Test Analyst / Test Coordinator in Scrum Team Big Data

Deutsche Bank AG

Building a Hadoop-based big data lake for cybersecurity to provide machine data (Netflow, proxy, etc.) in real-time/near real-time to stakeholders/business areas, enabling more efficient cyber attack response.

  • Test analysis based on business requirements
  • Creating technical and functional test cases
  • Developing a test framework
  • Executing manual and Talend-automated tests
  • Creating/updating test concept/strategy
  • Maintaining a release management plan
  • Designing and documenting a propagation concept
  • Designing and implementing a CI pipeline with TeamCity (plus Nexus, GIT)
  • QA of all SDLC documents (Dev & Test)
  • DR tests on Kafka node level

Technologies: HP ALM 12, MS Office, Talend Studio 6.21, TAC, Cloudera 5.5.4, Spark 1.6.0, Flume 1.6, Unix, Kafka 0.8.2 & 0.9.1, Zookeeper 3.4.8, HDFS, HUE, Nexus, Puppet, Jenkins 2.15, TeamCity 9.1.8

Nov 2015 - Feb 2016
4 months
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Kaggle Data Mining Competitions

Topic: Right Whale Recognition. Field: Zoology (Main sponsor: NOAA Fisheries). Developing statistical models/algorithms to identify whale species from aerial images. The analysis helps support researchers who struggle to identify whales as they briefly surface. A key challenge was generating usable data from images.

Technologies: R (RStudio), MS Office

Apr 2015 - Dec 2015
9 months

Test Analyst / Test Coordinator

Commerzbank AG

Digital CRM – implementing a new data mining tool to deliver personalized offers in real-time via the right channel.

  • Analyzing specifications (functional design) and technical design for test-relevant topics
  • Defining test objects and cases from functional and technical concepts
  • Assisting test managers in planning
  • Leading technical test teams
  • Ensuring documentation in HP ALM
  • Participating in deviation management
  • Defining requirements for test data and environments for functional and non-functional tests
  • Contributing to test concept creation
  • Coordinating and conducting technical and functional tests (e.g. webservices, campaign setups, offer form setup, mining model creation, control table management, web tracking)
  • Developing SAS Base code/macros

Technologies: HP ALM 11, MS Office, SAS Enterprise Miner 13.2, SAS EG 6.1, SAS Model Manager 13.1, SAS Customer Intelligence 6.3, SAS Management Console, SAS Customer Experience Targeting 6.3, SAS IMAP 4.4, Oracle DWH, DB2/Toad, UC4/OPC, SOAP UI 5.0.0, WinSCP, Putty

Jan 2015 - Mar 2015
3 months
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Kaggle Data Mining Competitions

Topic: Driver Telematics Analysis. Field: Insurance (Main sponsor: AXA). Developing a statistical model/algorithm to create/predict individual driver signatures using telematics data. The goal is to offer insurance rates based on driving behavior rather than vehicle type or driver age.

Technologies: R (RStudio), MS Office

Feb 2014 - Dec 2014
11 months

Tester / Test Analyst

T-Systems International GmbH

Demand-based cluster testing in a DWBI environment / Testing campaign management systems:

  • iCP (Integrated Campaign Platform)

  • CAI (Customer Analytics and Insights)

  • ODS (Online Data Store)

  • Reviewing specification documents (application, solution and functional interface specs)

  • Coordinating offshore cluster test team

  • Creating & reviewing test concepts

  • Developing test plans and strategies with effort estimates

  • Writing test cases / catalogs / scenarios for functional and non-functional requirements

  • Creating test data

  • Creating test campaigns (inbound, outbound, email, mail)

  • Manual test execution

  • Adapting XML test suites for automated tests

  • Conducting automated regression tests

  • Testing web services with SOAP UI

  • Creating daily/weekly reports and contributing to test reports

Technologies: HP Quality Center 10.00, DDTS, JIRA 6.3.9, Oracle/SQL Developer, Siebel Marketing 8.1, SAS CI Studio 5.4, SAS Enterprise Guide 4.3/SAS Base, SAS Management Console 9.2, WinSCP, Putty, SOAP UI 3.6, UC4 V8

Nov 2013 - Jan 2014
3 months

SAS Analyst and Developer

Allianz Deutschland AG

Developing a claims field service controlling platform.

  • Building a datamart for reporting
  • Creating automated standard reports (monthly and weekly)

Technologies: SAS Enterprise Guide 4.3, SAS Base/SAS Macro, SAS Olap Cube Studio/SAS Web Report Studio, Oracle, DBVisualizer

Jan 2013 - Oct 2013
10 months

ETL Developer

ALD Automotive / Bank Deutsches Kraftfahrzeuggewerbe AG

Migrating data from the COBOL-based legacy system KBO/KBO Online to the new Oracle-based Cassiopae system (ETL).

  • Implementing given specifications and mapping concepts
  • Creating and adjusting mapping documents and specs
  • Designing and adapting Informatica mappings

Technologies: Informatica PowerCenter, Oracle, Toad for Oracle, Mantis, WinSCP, Putty, MS Excel

Nov 2012 - Dec 2012
2 months

SAS Analyst and Developer

Allianz Deutschland AG

Developing a claims field service controlling platform.

  • Building a datamart for reporting
  • Creating automated standard reports (monthly and weekly)

Technologies: SAS Enterprise Guide 4.3, SAS Base/SAS Macro, SAS Olap Cube Studio/SAS Web Report Studio, Oracle, DBVisualizer

Jun 2012 - Jul 2012
2 months

Statistical Analyst

Analytic Aurachtal GmbH

Statistical evaluation in oil exploration. Creating predictive models to estimate oil occurrence probability based on soil air chemistry and geological/seismic data.

Technologies: STATISTICA, Excel

Jan 2012 - Oct 2012
10 months

SAS Analyst / SAS Developer

VR Leasing AG

Topic: RWA calculation core & reporting (Basel II & III project).

  • Designing data provision concept for reporting
  • Data requirement analysis
  • Implementing the Reporting Data Layer (RDL) as basis for risk controlling reports

Technologies: SAS Enterprise Guide 4.3/SAS Base, SAS DI Studio 4.2, SAS Metadata Server, SAS CRM, SAS BIS DDS, Excel 2003, DBVisualizer, Oracle SQL Developer

Topic: Data quality management (DQM) in the DWH landscape.

  • Adapting the dsquare.de Quality Center tool (DQC) to VR Leasing requirements
  • Creating new DQC modules
  • Defining rules in metadata management for different quality gates (BIS DDS, staging)
  • Test analysis

Technologies: SAS Enterprise Guide 4.3, SAS DI Studio 4.2, Excel 2003, DBVisualizer

Topic: SAS development for risk management (IRB/Basel II & III project).

  • Designing and programming with SAS Risk Management Solution for Banking, developing ETLs for RWA calculation and data provision for disclosure and loss reporting with SAS Credit Risk Management and SAS RMfB
  • Writing data concept for CRM data delivery, implementing ETL processes
  • DI Studio and SAS Base development, job control

Technologies: SAS RMfB, DI Studio 4.3, SAS BIS DDS, SAS Base 9.2/Macro, SAS Metadata Server, UC4

Jul 2011 - Dec 2011
6 months

SAS Developer/Analyst

Santander / ISBAN DE

Analyzing and programming a credit risk data mart.

  • Analyzing source data from core banking systems
  • Implementing functional concepts in SAS Base programs
  • Documenting SAS programs
  • Managing a SAS Base job control system
  • Verifying data mappings implementation
  • Extending ETL data loads with SAS Base
  • Creating UNIX scripts for load control
  • Managing DWH data deliveries
  • Data analysis for risk management data mart
  • Post-merger source data analysis
  • Customer data analysis to prepare mapping
  • Creating test concepts, plans and strategies
  • Writing test cases, catalogs and scenarios
  • Generating test data
  • Conducting component tests

Technologies: Doxygen, SAS Base/Macro 9.1/9.2, UNIX AIX, SAS BIS DDS, HP Quality Center, Oracle DWH

Mar 2010 - Jun 2011
1 year 4 months

CRM Analyst & Statistician

Vodafone Germany GmbH

CRM analysis and reporting.

  • Designing and implementing new reports for specific tariff categories
  • Developing customer insights to identify factors and improve profitability
  • Conducting A/B tests
  • Analyzing and optimizing the tariff simulation tool
  • Implementing and coordinating standard analyses & dashboards
  • Identifying and presenting innovative approaches that support business goals
  • Extending the existing reporting system
  • Creating ad-hoc analyses
  • Developing automated weekly reports for management
  • Presenting results and recommendations to management
  • Extracting data for analysis with SAS DI

Technologies: SAS Base 9.2, Linux, Teradata, DI Studio 4.2

CRM analysis routine development.

  • Analyzing the impact of marketing consent on churn and revenue using propensity score matching
  • Developing predictive models
  • Survival analysis (customer lifetime analysis)
  • Value management analysis (e.g. customer lifetime value)
  • Presenting results with PPT
  • Ad-hoc analyses

Technologies: SAS Base/Macro 9.1, Enterprise Miner 5, Teradata

Feb 2009 - Feb 2010
1 year 1 month

Statistician / Analyst

Deutsche Rückversicherung AG

Analysis and programming in motor insurance.

  • Designing and programming tariff calculation
  • Supporting risk statistics for public insurers
  • Data validation and cleaning
  • Presenting results in Excel tables and charts
  • Creating ad-hoc analyses

Technologies: SAS Base 9.1, Enterprise Guide, DI Studio 3.4, Oracle DWH

Mar 2008 - Oct 2008
8 months

Biostatistician / SAS Programmer

Sanofi Aventis Germany GmbH

Statistical analysis and programming for pharmacokinetic data from a clinical study on food interaction.

  • Statistical evaluations of Phase I studies
  • Data preparation and analysis
  • Developing validation programs based on the Statistical Analysis Plan (SAP)

Technologies: SAS Base 8.1/Macro, SAS Enterprise Guide, MS Excel, Oracle DWH

Jul 2007 - Oct 2007
4 months

Biostatistician / SAS Programmer

Sanofi Aventis Germany GmbH

Statistical analysis and programming for pharmacokinetic data from a clinical study on food interaction.

  • Statistical evaluations of Phase I studies
  • Data preparation and analysis
  • Developing validation programs based on the Statistical Analysis Plan (SAP)

Technologies: SAS Base 8.1/Macro, SAS Enterprise Guide, MS Excel, Oracle DWH

Summary

I am an experienced freelance test manager, quality manager and data analyst/data analyst with over 15 years of expertise in data-driven projects in the banking, insurance, telecommunications and public sectors. My focus is on quality assurance, test management and data analysis in complex DW/BI environments. I combine technical know-how (including SAS, SQL, Python, R, Talend, Power BI, Temenos T24) with methodological strength (ISTQB-certified, PMOPlus, SERA).

I support companies in setting up and optimizing test processes, in preparing data for business decisions and in implementing regulatory requirements in the financial sector. As the interface between business, IT and management, I am experienced in both agile and traditional project environments.

Core competencies:

Test management & quality assurance (ISTQB, HPQC, JIRA, CI/CD)

Data analysis & reporting (SAS, SQL, Power BI, Spotfire)

CRM & campaign analysis (SAS CI, Oracle, Python)

Data science & predictive analytics (R, machine learning)

ETL development (Informatica, Talend, SAS DI Studio, SAS Base)

Industry focus: Banking, insurance, telecommunications, public sector

Languages: German (fluent), English (business fluent), French (business fluent)

I look forward to exciting projects where I can create real added value through structured quality assurance, data-based insights and technological precision.

Languages
German
Native
English
Advanced
French
Advanced
Education
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Statistics, Data Science

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Data Analysis & Management

Certifications & licenses

ISTQB® Certified Tester Foundation Level

ISTQB

SAS® Certified Advanced Programmer for SAS® 9

SAS

SAS® Certified Base Programmer for SAS® 9

SAS

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