Eric Bouendeu
Quality Manager / Test Manager / Senior Test Analyst / Senior Data Analyst / Statistical Programmer
Experience
Quality Assurance Lead (QSV)
Federal Employment Agency
Support for the International Web Presence project of the Federal Employment Agency (IntWeb) in quality management, with the goal of taking responsibility for the quality of processes and project results according to FEA standards. The project’s core goals are to give specialists abroad a quick overview of their chances to come to Germany and, through access to services, enable them to take the necessary steps consistently and with digital support.
Setting the basic guidelines with the QA manual
Summarizing test results in QA reports for PLA
Analyzing project results for improvements
Quality management of requirements analysis (especially processes, methods, and tools)
Ensuring compliance with SERA guidelines
Creating a cross-project test concept
Agreeing on sprint completion reports
Formal review of work results according to guidelines and/or project plan
Contact person for internal audit, external audits by auditors or the Federal Audit Office (Bundesrechnungshof)
Technologies: JIRA, Confluence, MS Office, GitLab, Kubernetes
Data Analyst
BNP Paribas S.A. Germany Branch
Supporting the Tribe Data team in Business Analytics & Information, which acts as the bank’s central service unit and conducts various data-driven requirement analyses for different departments. My role is to handle data-driven assignments from areas like marketing, trading/securities, and others. This includes data management and preprocessing, providing target groups, and creating dashboards.
Analyzing and processing large data volumes from different source systems, including cloud data sources (AWS)
Extracting and cleaning relevant information from SQL-based databases and cloud systems
Building interactive dashboards and reports in Spotfire and Power BI to visualize complex payment flows and KPIs
Business analysis and technical implementation to track and control payment flows between different account types, such as custody, fixed-term deposit, overnight deposit, checking account, and external accounts
Developing SAS logic for aggregating, prioritizing, and validating transactions, including cumulative calculations over periods to identify missing or delayed payment flows
Calculating cumulative payment inflows and actual vs. planned comparisons for liquidity management and cash flow analysis
Providing data and dashboards as a basis for management decisions and to meet regulatory requirements (BAIT, MaRisk)
Data modeling and building efficient data flows for reporting and analysis purposes
Close collaboration with business units such as payments, controlling, marketing, and trading/securities to translate business requirements into technical solutions
Technologies: MicroStrategy Developer & Web, AWS (data integration), SAS 9.4, Power BI, Spotfire – TIBCO Spotfire Analyst, Confluence, MS Office
Business Analyst / Data Analyst
S Rating and Risk Systems GmbH
Support in the Credit Structure Reports project by analyzing and querying the existing database in SQL. In coordination with Finanz Informatik and SR IDH Reporting, a concept is developed to determine which data is needed for migration. Additionally, support is provided for designing the connection of EKREPP reports to IDH. The goal is to successfully build a prototype to ensure the migration from the old DWH system to the new IDH.
Advising on connecting EKREPP reports (uniform credit review tool of the audit offices) to IDH
Supporting credit structure analysis as part of building a data dump for reporting purposes
Creating SQL queries and queries in IDH-R
Close collaboration/coordination with SR IDH Reporting and FI reporting/statistics
Developing a prototype to ensure the migration from the old DWH to the new IDH
Testing the data dump using SQL scripts
Technologies: Microsoft SQL Server, DBVisualizer, JIRA, Confluence, MS Office
Business Analyst
S-Kreditpartner GmbH
Support for the InfraRisk24 project in designing the renewal of the internal data pool “Spark” to prepare data required for regulatory reporting, as well as creating a design for the future data interface of the reporting software. This includes, among other things, shutting down the BRM data pool to enable a direct transfer from IIB to SPARK via iWHS.
Analyzing and preparing current workflows and delivery paths
Identifying data sources
Various alignments with business analysts
Technologies: JIRA, Confluence, MS Office
Quality Assurance Lead (QSV) Requirements Analysis & Test Manager
Federal Employment Agency
Support for the Digital Customer Communication project (DIKUKO) in quality and test management, with the goal of taking responsibility for the quality of project results. The project’s core goals are to expand the customer experience across channels, guide customers to relevant offers, and automate communication tasks while using budgets more efficiently and effectively.
Setting the basic guidelines with the QA manual
Summarizing test results in QA reports for PLA
Analyzing project results for improvements
Quality management of requirements analysis (especially processes, methods, and tools)
Ensuring compliance with SERA guidelines
Creating the test concept
Agreeing on sprint completion reports
Formal review of work results according to guidelines and/or project plan
Coordinating/controlling the required test coverage using SonarQube metrics
Coordinating CI/CD pipeline automation
Contact person for external audits by auditors, internal audit, or the Federal Audit Office (Bundesrechnungshof)
Technologies: JIRA, Confluence, MS Office, Dropsolid, Mautic, SAP Solution Manager, Kubernetes, GitLab, Cucumber, Tamara, SCTM
Test Analyst / Business Analyst
Finanz Informatik Solutions Plus GmbH
Support the ECB reporting project in the testing area to ensure that data delivery from Abacus (Abacus360) via the Abacus Transformer, including IDH deliveries, meets the requirements and quality standards of the savings banks before the handover to the German savings banks.
Regular coordination with business analysts and developers
Support test activities
Analyze data load completeness for different load runs based on feedback from the clients at the savings banks
Create and document test cases in HP ALM
Develop SAS modules for testing purposes
Adapt and create SQL test scripts
Coordinate mapping rules and IT design to requirements with project lead and business analysts
Work closely with reporting, IT, and data governance to ensure data quality and consistency
Technologies: HPQC, OSPlus, JIRA, MS Office, Confluence, DBVisualizer, SAS Base/SAS Macro
Test Manager / Quality Management Officer
Finanz Informatik GmbH & Co. KG
Support the Data Analytics project in test management to ensure that the products/software meet the PMOPlus standard quality features before they are handed over to the German savings banks.
Support the IDH (Integrated Data Store) calculation project in quality management to achieve improved quality according to PMOPlus standards in the development and integration of applications for the OSPlus banking system.
Introduce, establish, and methodically improve test processes, including selecting and maintaining test tools
Support the setup and scaling of test automation
Plan, organize, and execute functional, non-functional, and load tests
Create test plans, acceptance protocols, and document test activities in the wiki
Monitor and coordinate the entire testing process, including interface projects and milestone tracking
Advise business analysts and developers on the optimal implementation of testing methods and quality assurance
Ensure quality by coordinating external acceptance
Identify, generate, and manage test data for integration and acceptance tests
Prepare reports, consult with departments, and communicate test results
Lead the internal test team and coordinate interfaces
Define quality objectives and corresponding measures in coordination with the project manager
Manage project document management
Technologies: HPQC, OSPlus, OSPlus neo, JIRA, MS Office, Confluence, DBVisualizer, SAP Solution Manager, PMOPlus, Rochade
SAS Analyst
Basler Versicherungen
Support the DDS (Detail Data Store) sub-project for claims in the technical implementation area, with the goal of guiding the design, analysis, and implementation of data warehouses and datamarts, and ensuring reporting by the business unit.
Assist in developing data warehousing concepts based on claims business concepts
Develop and maintain datamarts for business analysis of claims, contracts, and transaction data
Validate and test data flows between the data warehouse, datamarts, and reporting systems to ensure business consistency
Support developer tests and error analysis in close coordination with the claims and reporting departments
Advise on data quality and business traceability of claims statistics
Technologies: SAS DI Studio 4.902, SAS Base, SAS Enterprise Guide 8.1, JIRA, MS Office, Confluence, Automic software
Data Migration Analyst
Wirecard Technologies GmbH
Support the Migration and Data Management sub-project in the Transaction Banking area, aiming to set up a reconciliation database. This involves migrating from the core banking system Bank21 to the Temenos T24 banking system.
Design and build an Oracle database for storing and analyzing migration and reconciliation data
Assist business analysts with completeness checks
Develop new ETL processes to migrate data from internal and external source systems
Build, enhance, and adjust reconciliation reports for data validation and transparency
Participate in mapping workshops to align data transfers
Perform data masking processes to ensure data privacy
Conduct quality checks and success measurements before handing over to test teams (SIT/UAT)
Validate and test API endpoints using Postman/Swagger
Analyze and integrate regulatory data from the BAIS system
Technologies: Python 3.7.6, Jupyter Notebook, JetBrains PyCharm 2019.2, Oracle, SQL Developer 19.4.0.354, JIRA, MS Office, Confluence, REST, ASANA
Data Analyst / CRM Analyst
Unitymedia GmbH
Support the Customer Analytics team in the retention marketing area, focusing on customer segmentation, retention, and customer lifetime value (CLV) optimization. Contribute strategically and operationally to the planning, execution, and analysis of CRM campaigns.
Execute CRM campaign selections (lifecycle, churn, upsell) and manage data deliveries to external partners
Develop, optimize, and automate campaign processes, including selections, data preparation, and response analysis
Perform statistical analysis of campaign results to derive optimization measures
Build and maintain interactive dashboards to visualize KPIs and marketing metrics
Support the migration of existing reporting processes to modern BI platforms
Develop a churn reporting system to identify customers at risk of leaving
Integrate and clean data from various sources for CRM analysis and dashboarding
Advise departments on implementing analytical and data-driven processes
Technologies: SAS Base, SAS EG, SAS Enterprise Miner, SQL, Oracle, Power BI, Tableau, WinSCP, PuTTY, JIRA, Dymatrix, Confluence, MS Office
Data Scientist / Test Manager
Flex Financial Solutions GmbH
Development of a statistical risk tool for online fraud detection (Fraud Detection System).
Business concept
Development of a test management framework
Test design
Coordination / creation of the test item catalog
Implementation of the entire data processing pipeline
Data quality management
Scoring
Dashboard reporting
Quality management
Technologies: MySQL, R, R-Studio, AWS, R Shiny, R Markdown, Visual Studio, Python, API, WinSCP, Putty, JIRA
CRM/Test Analyst / Test Coordinator
Commerzbank AG
Integration of a digital CRM system with customer channels (customer center, branch) as part of the development of a SAS-based campaign platform. The goal was to deliver personalized offers at the right time through the right channel.
Support in extending and optimizing SAS-based campaign management
Coordination of business and technical tests around campaign processes: offer types, target group logic, web tracking, mining models
Analysis of interfaces and campaign processes
Quality assurance of campaign logic: test cases, test data, documentation in HP ALM
Business support in creating segments, rules, and decision models in SAS CI
Development of SAS Base code/macros for test and data validation
Participation in creating the test concept
Technologies: HP ALM 11, MS Office, SAS Enterprise Miner 13.2, SAS EG 6.1, SAS Model Manager 13.1, SAS Customer Intelligence 6.3, SAS Management Console, Oracle DWH, DB2, UC4, SOAP UI, Spark-Scala
Test Analyst / Test Coordinator
Deutsche Bank AG
Setup of a Hadoop-based big data lake for the cyber security area in a Scrum team, aiming to provide machine data of all kinds to stakeholders in real time.
Test analysis based on business requirements
Creation of technical and functional test cases
Development of a test framework
Execution of manual and Talend-automated tests
Development and adjustment of a test concept/test strategy
Creation and maintenance of a release management plan
Design and documentation of a propagation concept
Design and participation in the implementation of a continuous integration pipeline using TeamCity
Quality assurance of all SDLC documents
Disaster recovery testing at the Kafka node level
Technologies: HP ALM 12, MS Office, Talend Studio 6.21, TAC, Cloudera 5.5.4, Spark 1.6.0, Flume 1.6, Unix, Kafka 0.8.2 & 0.9.1, Zookeeper 3.4.8, HDFS, HUE, Nexus, Puppet, Jenkins v2.15, TeamCity Enterprise 9.1.8
Participant / Data Scientist (Right Whale Recognition)
kaggle.com
Development of statistical models and algorithms based on aerial images to identify right whale species to support research.
Data extraction from image material
Development of statistical models for classification
Participation in a data mining competition in the field of zoology
Technologies: R (RStudio), MS Office
Test Analyst / Test Coordinator
Commerzbank AG
Digital CRM – implementation of a new data mining tool designed to deliver customer-specific offers at the right time through the right channel.
Analyze specifications and technical design for test-relevant topics
Define test objects and test cases based on business and technical requirements
Support test managers in planning
Lead technical testing teams
Ensure documentation in HP ALM
Work in deviation management
Define requirements for test data and test environments
Coordinate and execute technical and functional tests
Develop SAS base code/macros
Technologies: HP ALM 11, MS Office, SAS Enterprise Miner, SAS EG, SAS Model Manager, SAS Customer Intelligence 6.3, SAS Management Console, Oracle DWH, DB2, UC4, SOAP UI
Participant / Data Scientist (Driver Telematics Analysis)
kaggle.com
Development of models for risk and driver behavior assessment based on traffic telematics data.
Development of a statistical model to detect individual driving patterns from telematics data
Derivation of behavior indicators (braking, acceleration, speed) for rate setting
Simulation of a usage-based insurance (UBI) approach for risk-adjusted premium calculation
Creation of forecasts for customer-specific risk profiles
Presentation of results to business users
Technologies: R (RStudio), MS Office
Tester / Test Analyst
T-Systems International GMBH
Demand-based cluster testing in a DWBI environment and testing of campaign management systems (iCP, CAI, ODS).
Analysis of functional and technical specifications to derive test designs and strategies
Creation of test plans, test scenarios and test cases for functional and non-functional requirements
Identification, procurement and creation of test data
Execution of end-to-end tests, regression tests and web service tests
Adjustment and maintenance of XML-based test suites for automation
Coordination and management of the offshore test team
Testing campaign processes (inbound, outbound, email, print mailings)
Recording, documenting and reporting defects
Development and review of test concepts for quality assurance
Technologies: HP Quality Center 10.00, DDTS, JIRA, ORACLE, Siebel Marketing 8.1, SAS CI Studio 5.4, SAS Base, WinScp, SOAP UI, UC4, XRay
ETL Developer
ALD Automotive / Bank Deutsches Kraftfahrzeuggewerbe AG
Migration of data from the COBOL-based legacy system KBO to the new Oracle-based Cassiopae system.
Implementation of given specifications and mapping concepts
Creation and adjustment of mapping documents and specifications
Design and adaptation of Informatica mappings
Technologies: Informatica PowerCenter, Oracle, Toad for Oracle, Mantis Bug Tracker, WinScp, PuTTY, MS Excel
SAS Analyst and Developer
Allianz Deutschland AG
Development of a platform for claims field service controlling.
Creation of a data mart as a basis for reports and metrics in claims management
Development and automation of standard reports for analyzing claim handling times and cost ratios
Support for business units in defining relevant metrics (KPIs)
Analysis of claim and process data to identify optimization potential
Implementation of IT concepts based on business requirements
Technologies: SAS Enterprise Guide 4.3, SAS Base/SAS Macro, SAS OLAP Cube Studio, SAS Web Report Studio, Oracle, DBVisualizer
Statistical Analyst
Analytic Aurachtal GmbH
Statistical analysis in oil exploration aiming to make statements about the probability of oil deposits.
Development of predictive models based on chemical analysis of soil gas
Analysis of geological and seismic data
Technologies: STATISTICA, Excel
SAS Analyst / SAS Developer
VR Leasing AG
Worked on the RWA calculation core & reporting (Basel II & III), data quality management (DQM) and risk management (IRB).
Created the data processing concept for data provisioning for reporting
Conducted data requirements analysis and implemented the Reporting Data Layer (RDL)
Adapted the dsquare.de Quality Center QA tool to VR Leasing's requirements
Developed new DQC modules and validation rules for metadata management
Built ETL processes for RWA calculation using SAS Risk Management for Banking Solution
Implemented ETL workflows for CRM data delivery
Technologies: SAS Enterprise Guide, SAS Base, SAS DI Studio, SAS Metadata Server, SAS CRM, SAS BIS DDS, SAS RMfB, UC4, Oracle SQL Developer
SAS Developer / Analyst
Santander / ISBAN DE
Analyzed and programmed a credit risk data mart after a bank merger.
Analyzed source data from the core banking systems of the original banks
Translated business concepts into SAS Base programs
Maintained a SAS Base-based job control system
Extended data loading processes and wrote UNIX scripts to manage them
Performed source data analysis post-merger and prepared mappings
Created test concepts, test plans, and test cases
Executed component tests
Technologies: Doxygen, SAS Base/Macro, UNIX AIX, SAS BIS DDS, HP Quality Center, Oracle DWH
CRM Analyst / Statistician
Vodafone Deutschland GmbH
CRM analysis, reporting, dashboard development, and design of analysis routines.
Migrated and optimized existing reporting landscapes
Built interactive dashboards and standardized reports to improve decision making
Developed new customer insights to identify influencing factors
Conducted A/B tests to validate strategic initiatives
Automated reports and processes to boost efficiency
Created and maintained interactive Tableau dashboards
Analyzed the impact of consultation consents on churn and revenue using propensity score matching
Developed forecasting models and survival analysis
Presented results in presentations
Technologies: SAS Base, Linux, Teradata, SAS DI Studio, Tableau, SAS Enterprise Miner 5
Statistician / Analyst
Deutsche Rückversicherung AG
Analysis and programming in the motor insurance area.
Designed and programmed rate calculations to model premiums
Assisted in creating risk statistics for public insurers
Prepared and analyzed contract, vehicle, and claims data
Performed data validations and consistency checks
Produced ad-hoc analyses and management reports
Visualized results in Excel tables and charts
Technologies: SAS Base 9.1, Enterprise Guide, DI Studio 3.4, Oracle DWH, MS Office
Biostatistician / Statistical Programmer
Sanofi Aventis Deutschland GmbH
Statistical analysis and programming for Phase I clinical studies.
Analyzed pharmacokinetic parameters to study food interactions
Conducted statistical evaluations and reporting, including creating TFLs according to the SAP
Prepared, validated, and transformed clinical study data
Implemented validation programs to ensure data quality
Developed and optimized SAS macros to improve efficiency
Supported data preparation for HTAs and HEOR
Documented and communicated results in German and English
Technologies: SAS Base 8.1, SAS Macro, SAS Enterprise Guide, SAS/STAT, SAS/GRAPH, Oracle DWH, MS Excel, R
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (10 years), Government and Administration (3 years), Insurance (2.5 years), Information Technology (2 years), Telecommunication (2 years), and Pharmaceutical (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Quality Assurance (12 years), Business Intelligence (9.5 years), Information Technology (8 years), Marketing (3.5 years), Project Management (2.5 years), and Research and Development (2 years).
Summary
I am an experienced data analyst, statistician, business analyst, and quality and test specialist with over 15 years of professional experience in data-driven, highly regulated project environments. My professional focus is at the interface of data analysis, software quality, test management, and business-regulatory requirements, especially in the banking, insurance, telecommunications, public sector, and pharma/life sciences industries.
I have an academic background in statistics/data science (master’s degree) and have successfully applied my methodological skills in classical statistics, data analytics, and modeling as well as in quality assurance of complex IT and data platforms. In many projects, I was responsible for designing, analyzing, validating, and ensuring the quality of data flows, data warehouse structures, reporting solutions, and analytical models.
A significant part of my career was in the finance and insurance sector. There, I worked, among others, for Commerzbank, Allianz Germany, Basler Versicherungen, Deutsche Rückversicherung, Finanz Informatik, S-Rating und Risikosysteme, S-Kreditpartner, Wirecard Technologies, Santander/ISBAN, and VR Leasing. In these projects, I gained in-depth domain experience in reporting requirements, risk management, credit and leasing processes, payments, claims and contract data, rate calculations, and regulatory requirements (e.g., Basel II/III, ECB reporting). I also worked extensively with OSPlus, OSPlus neo, IDH, Abacus/Abacus360, HP Quality Center, and banking DWH and reporting landscapes.
At the same time, I bring extensive experience in test management, quality assurance, and quality engineering. For many years, I worked as a test analyst, test manager, QA lead, and quality management officer—both in traditional and agile project environments. My tasks included developing test strategies and concepts, deriving testable requirements, coordinating end-to-end, integration, and acceptance tests, defect and risk management, test automation, and audit and acceptance support. I am ISTQB certified and have extensive experience in quality assurance of regulated systems in banking and public sectors.
Another focus of my career is in data analytics, CRM, and campaign management, especially in telecommunications and finance. In projects at Vodafone, Unitymedia, T-Systems, and Commerzbank, I worked as a CRM analyst, data analyst, and test coordinator on designing, implementing, analyzing, and ensuring the quality of data-driven campaign processes. Topics included customer segmentation, churn analysis, customer lifetime value, A/B testing, real-time decisioning, marketing automation, and campaign control. Additionally, I designed, built, and owned interactive dashboards and management reports.
On the technology side, I have very deep knowledge of SAS (over 15 years) and am certified as a “Certified Advanced Programmer for SAS® 9”. My SAS experience includes Base, Macro, SQL, DI Studio, Enterprise Guide, Enterprise Miner, Risk Management for Banking, and Customer Intelligence. I also work confidently with SQL, Oracle, DB2, Teradata, MySQL, as well as Python and R. My profile is complemented by experience in ETL processes, data migrations, data warehouse architectures, and BI and dashboard tools like Power BI, Tableau, Spotfire, and R-Shiny.
In the public sector, I worked, among others, for the Federal Employment Agency as a quality assurance lead and test manager. There, my focus was on quality assurance of requirements analysis, review and QA processes, CI/CD-related quality assurance, audit support, and ensuring formal and regulatory requirements in large digitalization projects.
I also bring solid experience from the pharma and life sciences environment. In several projects at Sanofi Aventis, I worked as a biostatistician/statistical programmer, analyzing clinical study data (Phase I–II), creating TFLs (tables, figures, listings), developing SAS programs for statistical analysis, and performing validation and plausibility checks according to SAP. I worked under GCP, data protection (GDPR), and quality requirements and also supported data preparation for HTA and HEOR analyses.
Overall, I stand out for a very structured, analytical, and quality-focused way of working, high personal responsibility, and strong communication skills. I am used to understanding complex business requirements, structuring them, and translating them into reliable technical, analytical, and testable solutions, and I work confidently at the interface between business, IT, management, and external stakeholders—both nationally and internationally.
Skills
Test Management
Test Coordination
Quality Assurance
Software Testing
Quality Management
Customer Relationship Management (Crm)
Data Analysis
Dashboard Reporting
Etl Development (Sas + Informatica)
Predictive Analytics (Data Mining And Crm)
Data Quality Assurance
Sas
Sas Base
Sas Enterprise Guide (1)
Sas Di Studio (2)
Sas Enterprise Miner (2)
Sas Customer Intelligence (3)
Sas Visual Analytics (3)
Informatica Powercenter (3)
Statistica (3)
Vba (3)
R (2)
Talend Studio
Tac (3)
Oracle Sql (1)
Teradata (1)
Toad For Oracle (2)
Sql Developer (1)
Dbvisualizer (1)
Uc4 (2)
Hpqc (2)
Jira (2)
Ddts (2)
Power Bi (2)
Spotfire (2)
Tableau (2)
Python (2)
(1=expert, 2=senior, 3=junior)
Languages
Education
M.Sc. · Statistics (Data Science)
B.Sc. · Data Analysis & Management
Certifications & licenses
ISTQB® Certified Tester Foundation Level
SAS® Certified Advanced Programmer For SAS® 9
SAS® Certified Base Programmer For SAS® 9
Profile
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