Markus Fankhauser - Logistics Expert/Coach

Q: Where is Markus based?

Markus is based in Hettlingen, Switzerland and can operate in on-site , hybrid , and remote work models.

Q: What languages does Markus speak?

Markus speaks the following languages: German (Native), English (Advanced), French (Intermediate), Spanish (Elementary), Italian (Elementary) .

Q: How many years of experience does Markus have?

Markus has at least 29 years of experience. During this time, Markus has worked in at least 18 different roles and for 18 different companies . The average length of individual experience is 2 years and 6 months . Note that Markus may not have shared all experience and actually has more experience.

Q: What is Markus's latest experience?

Markus's most recent position is Logistics Expert/Coach at RAPID Technic AG .

Q: What companies has Markus worked for in recent years?

In recent years, Markus has worked for RAPID Technic AG , SBB AG , Stadler Rail Management AG , and erzo Entsorgung Region Zofingen .

Q: Which industries is Markus most experienced in?

Markus is most experienced in industries like Aerospace and Defense , Energy , and Manufacturing . Markus also has some experience in Utility Services , Healthcare , and Transportation and Logistics .

Q: Which business areas is Markus most experienced in?

Markus is most experienced in business areas like Operations , Project Management , and Logistics . Markus also has some experience in Procurement and Purchasing , Supply Chain Management , and Sales .

Q: Which industries has Markus worked in recently?

Markus has recently worked in industries like Manufacturing , Transportation and Logistics , and Utility Services .

Q: Which business areas has Markus worked in recently?

Markus has recently worked in business areas like Information Technology (IT) , Operations , and Project Management .

Recommended expert

Hettlingen, Switzerland

Experience

Sep 2023 - Dec 2023

4 months

Logistics Expert/Coach

RAPID Technic AG

Coaching, developing fundamentals and subject matter guidance in logistics transformation
Extending SAP WM functionalities
Efficiency improvements in shuttle warehousing
Establishing logistics performance reporting
Comprehensive inventory planning and execution
Preparing technical and commercial foundation for partnering with external logistics service providers
Recommendations on future process and organizational setup

Oct 2022 - Jul 2023

10 months

Co-Lead Enterprise Asset Management ERP Implementation

SBB AG

Co-leading the Enterprise Asset Management (EAM) area for the company-wide rollout of SAP S/4HANA
Building and enhancing the standard EAM process map
Managing and approving business requirements and specifications
Developing SAP Solution Manager governance
Supporting the planning of the functional roadmap
Supporting the setup of integration areas and coaching teams
Evolving the EAM organization as part of the S/4 SBB program

Jul 2021 - Jul 2022

1 year 1 month

Deputy Program Manager Global PLM/ERP Implementation

Stadler Rail Management AG

Synchronizing international subprojects DE, ES, CH
Leading the Project Management Office (PMO)
Acting program lead from March 2022 to June 2022
Restructuring planning and development: objectives, principles, technical solution methodology, scope, roadmap, planning/budgeting, governance and organization
Setting up and overall management of the organizational departments
Initiating and establishing the Master Data Management (MDM) organization and acting lead
Initiating and supporting the build-up of the global core solution and process map
Supporting the setup of the global SAP CC organization
Supporting the data migration of a critical subproject

Jul 2020 - Mar 2021

9 months

Interim Managing Director

erzo Entsorgung Region Zofingen

Full responsibility with operational leadership, organization and strategy development for 5 senior managers and 35 employees
Operational, organizational, commercial and administrative management of waste processing, the wastewater treatment plant and central services (finance, HR, administration)
Preparing and presenting monthly reports to the board
Technical and commercial support for various investment projects
Initiating customer pricing policy development and renegotiating contracts with a major industrial client
Assisting in the preparation of the annual report and financial statements including audit
Organizational development: revision of the organization and HR regulations, including employment terms, working hours, staff representation, job descriptions, qualification and salary systems
Participating in a working group of owners, auditors and lawyers to develop the split of the company into two divisions
Strategy development: developing strategic options for site expansion with triple-digit million investment volume, supporting a strategic subproject, building and strengthening potential partnerships and sponsors
Successful completion of the phase 0 business case and preparation for the phase 1 feasibility study

Oct 2019 - Mar 2020

6 months

Head of Data Analysis & Offering - RAM-LCC a.i.

STADLER Service AG

Building a comprehensive business intelligence solution using service field data for fleet managers, site managers and RAM-LCC engineers
Creating a comprehensive field data model and implementing it in a data warehouse (MS SQL)
Designing KPIs and dashboard views on a scalable, high-performance platform according to IBCS standards (Qlik Sense)
Initiating various service IT initiatives: introducing a maintenance planning system, consolidating the multi-tenant structure in InforEAM, interface solution between EAM and other modules (InforOS/ION)
Designing and requirement engineering for an integral LCC calculator solution
Participating in the business development initiative for service site mobilization focused on a center of competence
Co-leading the reorganization of teams from fleet management and maintenance engineering into a new department with focus on all maintenance-related tasks across the life cycle
Adjusting team leadership in service IT

Nov 2018 - Jun 2019

8 months

ERP Transformation Manager and Acting Head of Supply Chain Management

V-ZUG AG

Responsible as transformation manager after the S/4HANA go-live (July 2018)
Stabilized the sales and operations areas aiming to increase Customer on-time delivery from 85% to 95%
Scaled down temporary staff
Developed a business and SAP team action catalog: strengthening production planning and materials management, boosting the SAP Competence Center, addressing major process challenges, cleansing of material master and transaction data post go-live, establishing the SAP documentation library, and communicating changes
Built a supply chain organization from existing and new units with 120 employees: supply, demand and S&OP planning, logistics (inbound, warehousing, transport), operational purchasing, processes, projects, and operations controlling

Dec 2017 - Oct 2018

11 months

Supply Chain/Logistics Expert

FERRUM AG

Transformation project in logistics with 12 subprojects to increase performance by 50% and quality of service by one sigma level
Covered functions: goods receipt, order picking, packing, export, intralogistics to production, parts of materials management
Extended the ERP functionality with a shipping module (PSI Penta)
Drafted business requirements and technical specifications for a workflow software solution in spare parts management (PIA Industrial Applications)
Expanded shuttle automation warehouse technology by integrating the WMS (Kardex PPG) into the master WMS (PSI Penta)
Adapted warehouse infrastructure and allocation, optimized the storage/retrieval strategy, and extended ERP and WMS
Developed logistics KPIs and integrated them into a logistics dashboard (MIS/BI INFOR)
Adjusted the operational and organizational structure

Nov 2016 - Aug 2017

10 months

Acting Head of Logistics

BLS AG

Managed logistics across four plant locations with 30 employees
Member of the management team for '3R operations' (heavy maintenance) and various technical committees
Developed the logistics strategy and led the corresponding logistics initiatives program
Responsible for the logistics relocation of a maintenance site, including planning, organization, and immediate actions
Built an inventory analysis/management tool as a basis for inventory optimization and defined business requirements for SAP BW
Introduced multi-level storage, set up associated external warehouses, and expanded the central warehouse function
Implemented immediate measures for storing heavy large components (bogies) in the context of the workshop relocation
Provided specialist support for the C-parts management realignment, introduced batch tracking, and mobile warehouse booking
Provided specialist support in drafting the logistics specifications for the new maintenance site and the new central warehouse
Carried out extensive organizational development measures in logistics

Apr 2016 - Sep 2016

6 months

Acting Head of Supply Chain/Logistics

ARYZTA Schweiz AG

Led the supply chain/logistics team (production planning, raw material planning, logistics, warehouse management)
Responsible for the logistics transfer of a joint venture company within the ARYZTA Group (production and distribution logistics across multiple sites)
Planned and set up program management for a reengineering project within the corporate group
Overall program manager in the concept phase over subprojects: warehouse transfer/consolidation to two main sites, adjustments in warehouse management systems, implementation of a production planning system, consolidation from three to one sales client (NAVISION)

Jan 2015 - Mar 2016

1 year 3 months

Senior Project Manager Logistics, Processes & ERP

ABB Schweiz AG

Retrofit of 42 train sets for the Swedish State Railways in ABB's own production facility
Established international logistics with warehouse management and 3PL integration
Developed and negotiated the service contract and implemented international transport logistics (customs, VAT)
Responsible for process and ERP design and implementation of the supply chain (purchasing, logistics, production, service, configuration management)
Built the bill of materials structure for all wagon types
Set up and trained the local ABB Sweden organization (purchasing, logistics, production planning)

Dec 2013 - Nov 2014

1 year

Head of Operations and Project Manager Business Intelligence

HG COMMERCIALE

Managed processes & organization (incl. SAP support, master data team), IT & telecommunications, central warehouse & central purchasing with 25 employees
Built the BI platform using SAP BI/BO
Created management reports for sales, materials management, finance and marketing
Integrated and configured Business Objects and Business Warehouse
Designed the organizational structure for the BI Competence Center
Supported SAP implementation: data migration, go-live, and setup of the SAP support organization
Negotiated the IT service/support contract with an external ERP provider
Implemented SAP Solution Manager for SAP lifecycle management

Jun 2013 - Nov 2013

6 months

Material Asset Manager

SR Technics Switzerland AG

Analyzed and developed improvements in spare parts management (inventory turnover, material availability, lead times)
Established related KPIs and reports for the management board to departments in a comprehensive MIS system with SAS/SAP integration

Jun 2009 - Mar 2013

3 years 10 months

Head of Logistics & Customer Service

sona Hearing AG

Built and led operations for logistics, operational purchasing, material planning, and customer service in CH, DE, FR, NL, BE, and US
Responsible for a team of 8 employees (2 direct, 6 indirect) and managed an external logistics service provider
Implemented SAP R/3 (SD, MM) with customer and provider system integration for EU and US plants
Established an external logistics provider in the NL for EU distribution: contract negotiation, process optimization, SAP integration
Integrated sona Hearing AG into Unitron Hearing AG: transferred activities and dissolved the company

Apr 2009 - May 2009

2 months

Strategic Procurement Manager

Alcatel Lucent Schweiz AG

Tendered and negotiated contracts for 250 mobile phone sites (Sunrise, Orange) in 6 weeks
Order volume approx. CHF 20 million

Sep 2008 - May 2009

9 months

Strategic Procurement Manager

COLT Telecom AG

Implemented the CAPEX efficiency program
Conducted price and contract negotiations with key suppliers
Developed the contract management function and established related processes and structures
Commercial project management for data center expansion (backup power, cooling systems), volume CHF 10 million

Sep 2007 - Jul 2008

11 months

Interim Head of Profit Center, Mechanical Drive Technology

Angst+Pfister AG

Led internal sales, technical field service, purchasing, administration, and the Geneva branch with 25 employees
Revenue responsibility of CHF 20 million per year
Personnel and operational restructuring, stabilization of staff turnover
Introduced structured workflow and organizational structure, internal sales processes, recruitment, and training
Prepared expansion of the field sales team and restructuring of purchasing
Developed profit & loss management tools, performed portfolio analysis, derived action plans, and revised customer pricing

Jan 2001 - Mar 2007

6 years 3 months

Supply Chain & Operations Manager

SR Technics Switzerland AG

Established the supply chain organization in Bahrain: operational leadership of 6 branches, managing 40 employees
Change/transformation program in supply chain management (production, MRO, inventory management, logistics): reduced lead times and working capital by 50%, inventory value by 25% (CHF 100 million)
Process re-engineering, lean management, established supply chain controlling (MIS/KPI), material management tool for 40,000 components, and expanded production planning tool
Integrated two production sites in England and Ireland: from due diligence to operational integration, make-or-buy optimizations
Built the supply chain in Ireland: logistics, repair cycle management, and roll-out of SAP R/3 MM & Logistics

Jan 1997 - Dec 2000

4 years

Project Manager Sales and Business Development

CT Umwelttechnik AG

Managed planning and sale of environmental technology systems (contract volumes CHF 5–70 million) as technical and commercial project manager
Commercial responsibility for bid calculations, contract management, purchasing offers, and risk analyses
Developed and implemented marketing strategy and market development in Italy
Implemented TQM standards in sales
Replaced ERP SAP R/2 with NAVISION: full responsibility
Operational integration of a sister company in the planning phase
Introduced annual working hours

Aug 1990 - Dec 1995

5 years 5 months

Project Manager General Planning & Consulting

Colenco Thermische Energieanlagen AG

Project planning, procurement, construction management, and commissioning of decentralized energy supply systems
Advised public energy utilities
General planning of a heat pump system with district heating distribution and a system for industrial waste heat recovery
Energy concept for heat supply in the city of St. Gallen
Potential study and site investigations for combined heat and power plants in the catchment area of both Basel regions
Responsible for IT in the department

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Aerospace and Defense (6.5 years), Energy (5.5 years), Manufacturing (5 years), Utilities (4.5 years), Healthcare (4 years), and Transportation (1.5 years).

Aerospace and Defense

Energy

Manufacturing

Utilities

Healthcare

Transportation

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Operations (16 years), Project Management (15 years), Logistics (13.5 years), Procurement (11.5 years), Supply Chain Management (10.5 years), and Sales (5 years).

Operations

Project Management

Logistics

Procurement

Supply Chain Management

Sales

Skills

Expertise

Strong Process, Organization And Erp/it Understanding
Extensive Technical And Commercial Knowledge
Very Good Analytical Skills
Wide Industry Experience In Manufacturing And Technical Services.

Methodology

Strong Methodological Skills In Design, Problem-solving, And Transformation.
Many Years Of Project And Program Management Experience, Conventional And Agile Methods, Lean Six Sigma.

Leadership

Strong Entrepreneurial Mindset And Actions
Very Goal- And Solution-oriented, Strong Change Management Skills
Good Communication, Persuasion And Assertiveness
Build Effective Teams With Goal- And Task-oriented And Integrative Leadership.

Languages

German

Native

English

Advanced

French

Intermediate

Spanish

Elementary

Italian

Elementary

Education

Oct 1996 - Jun 1998

Kaderschule St. Gallen

Master of Advanced Studies FH in Business Administration · Business Administration · St. Gallen, Switzerland

Oct 1984 - Jun 1989

ETH Zürich

Master of Science in Mechanical Engineering with specialization in Energy Technology and Mechanical Process Engineering · Mechanical Engineering Sciences · Zürich, Switzerland

Certifications & licenses

Leading SaFe 5.1

Process Optimization and Quality Management in Six Sigma

Swiss Association For Quality

Profile

Created

November 2024

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Markus based?

Markus is based in Hettlingen, Switzerland and can operate in on-site, hybrid, and remote work models.

What languages does Markus speak?

Markus speaks the following languages: German (Native), English (Advanced), French (Intermediate), Spanish (Elementary), Italian (Elementary).

How many years of experience does Markus have?

Markus has at least 29 years of experience. During this time, Markus has worked in at least 18 different roles and for 18 different companies. The average length of individual experience is 2 years and 6 months. Note that Markus may not have shared all experience and actually has more experience.

What roles would Markus be best suited for?

Based on recent experience, Markus would be well-suited for roles such as: Logistics Expert/Coach, Co-Lead Enterprise Asset Management ERP Implementation, Deputy Program Manager Global PLM/ERP Implementation.

What is Markus's latest experience?

Markus's most recent position is Logistics Expert/Coach at RAPID Technic AG.

What companies has Markus worked for in recent years?

In recent years, Markus has worked for RAPID Technic AG, SBB AG, Stadler Rail Management AG, and erzo Entsorgung Region Zofingen.

Which industries is Markus most experienced in?

Markus is most experienced in industries like Aerospace and Defense, Energy, and Manufacturing. Markus also has some experience in Utility Services, Healthcare, and Transportation and Logistics.

Which business areas is Markus most experienced in?

Markus is most experienced in business areas like Operations, Project Management, and Logistics. Markus also has some experience in Procurement and Purchasing, Supply Chain Management, and Sales.

Which industries has Markus worked in recently?

Markus has recently worked in industries like Manufacturing, Transportation and Logistics, and Utility Services.

Which business areas has Markus worked in recently?

Markus has recently worked in business areas like Information Technology (IT), Operations, and Project Management.

What is Markus's education?

Markus holds a Master in Business Administration from Kaderschule St. Gallen and a Master in Mechanical Engineering Sciences from ETH Zürich.

Does Markus have any certificates?

Markus has 2 certificates. These include: Leading SaFe 5.1 and Process Optimization and Quality Management in Six Sigma.

What is the availability of Markus?

Markus is immediately available part-time for suitable projects.

What is the rate of Markus?

Markus's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.