Founder & Chief AI Officer

I was the go-to expert for generative AI and digital business innovation at Miba.

Miba is an industrial supplier in the manufacturing, automotive, energy sector with approx. €1.2B revenue, 7,500+ employees.

I transformed ideas into innovations and established new business models.

My mission was to push the boundaries of what was possible with tech.

My focus was on generative AI. My approach:

• Seamlessly integrated AI into workflows.
• Identified optimal AI opportunities.
• Cultivated an AI-first mindset.
• Developed a robust AI strategy.

Achievements:

• Project leader for the Microsoft 365 Copilot adoption and evaluation.

• Developed the Microsoft 365 Copilot adoption strategy.

• Change manager and initiator for the internal ChatGPT implementation.

• Increased generative AI adoption (ChatGPT) by 10% monthly over 12 months.

• Led and developed tailored GenAI workshops for 300+ employees across departments.

• Led and developed AI use case discovery sessions across 5 departments.

• Hands on strategy and implementation of AI use cases with >25% ROI per case.

My days were an AI supported mix of innovation, transformation, and strategic growth.

Consulting at the intersection of design, business, strategy, and technology.

Helping established companies and startups win, serve, and retain customers. Identify and refine new business opportunities. Improve products and differentiate from competitors.

Immersed in the tech like Cloud, IoT, AI, AR, VR, and Blockchain, I've cultivated a unique ability to bridge technological advancements with real-world challenges and opportunities. This perspective equipped me to offer insightful advice and evaluate strategies with depth and foresight.

• Explored complex scenarios, discovering innovation opportunities. Result: Launch of 1-3 new products, services, categories, or experiences per client.
• Identified new customer-centered offerings. Implemented lean trend screening processes. Result: 20% average increase in customer satisfaction per client.
• Deepened customer understanding. Enhanced product-market fit to position brands. Result: 25% average increase in brand recognition. 10% average increase in market share per client.
• Drove business and innovation forward. Aligned with human resources under a common leitmotiv. Result: 20% average increase in employee morale. 15% average increase in business growth per customer.
• Conducted comprehensive market research, informing strategies that bolstered clients' market share by an average of 20%.
• Devised and executed go-to-market strategies, fueling a notable 15% uptick in customer retention rates across clients.
• Spearheaded the testing of pioneering design concepts and tech innovations, ensuring clients maintained their trendsetting status, with 1-3 innovative features launched per client.
• Harmonized client platforms with corporate identity, amplifying user engagement by an average of 10%.
• Strategically optimized resource allocation, yielding a remarkable 30% increase in efficiency

Capacity Holdings LLC / capacity.net acquired Zyncd in July 2017.

Zyncd was the smart CV for the gig economy. It was the future of gig economy resumes. A platform that used smart AI to match job ads with the perfect candidates. It made freelancers stand out.

• We harnessed AI to boost the match accuracy between candidates and jobs by 25%. A game-changer in recruitment.
• I learned to lead the development of our AI tool. Coordinating with tech geniuses, setting clear goals, and tracking our journey to success.
• We mapped out a product strategy that introduced 14 AI features. Result? User engagement and satisfaction soared by 45%.
• Our market positioning was strategic. We increased our customer base by 30% and slashed churn by 40% with pinpointed strategies.

All this? It wasn't just about tech. It was about understanding the gig economy's potential and steering our product to meet its needs. The result? A merger that made sense. A strategy that delivered.

I started a design agency with a clear mission. Design sustainable products. Balance user emotions and needs with company goals.

• Crafted a unique design philosophy. "Our products inspire with their looks, convince with their experience, and 'wow' by defying the norm."
• Set a high bar. Our approach combined work ethics, aesthetics, and tech excellence.

We listened. We learned. From our customers.

Skills:

• Product Design
• Industrial Design
• Automotive Design
• Web & App Design
• Graphic Design
• Design Patents
• Trade Marks
• Corporate Identity
• Brand Identity
• Taxonomy & Terminology
• Design Thinking
• Design Strategy
• Design Research
• UX / User Experience
• UI / User Interface