Recommended expert

Rouven-Benjamin Timmann

Operations Leader

Rouven-Benjamin Timmann
Nidderau, Germany

Experience

Apr 2024 - Jan 2026
1 year 10 months

Operations Leader

VKB

  • Operational management as well as functional and disciplinary leadership of around 34 employees (internal/external, national/international) with a budget responsibility of €2.5M
  • Project management for the digital transmission of health insurance contributions
  • Management of digitization projects (mainframe, CRM, databases, sales systems) with end-to-end responsibility
  • Ensuring operational compliance, especially data protection and regulatory requirements
  • Coordination of central interfaces between IT, procurement, finance, authorities, and customers
  • Setting up and optimizing efficient organizational and governance structures
  • Leading an agile team across nine operational areas
Apr 2023 - Mar 2024
1 year

Head of Project Management DACH Digitization of Incoming Mail

WillisTowerWatson

  • Leading a team of 4 team leaders and 28 employees worldwide
  • Outsourcing post, mail, and fax to an external service provider for mail processing, scanning, and technical data capture
  • Implementing automated extraction processes with an AI/cloud-based application
  • Secure transfer of OCR data with a technical metadata structure
Jan 2023 - Present
3 years 2 months

Freelancer

Independent Freelancer

Apr 2020 - Jan 2023
2 years 10 months

Head of Internal Agile Service Management/IT/Interface Management Department

Commerzbank AG

  • Head of agile organization across clusters: from design to implementation of internal service products
  • Supporting product owners and the development team with KPIs, primarily achieving customer satisfaction and service standards
  • Introducing a new cluster structure with functional and disciplinary leadership of 8 Scrum Masters
  • Driving growth and acceleration of product developments
  • Managing the setup of digital document work tools and front-end archives; budget €1.3M; web-based end-to-end system with a ticketing system to accelerate processes
Sep 2017 - Jan 2023
5 years 5 months

Senior Lead Project Manager

Commerzbank AG

  • Managing communications, processes, and interfaces in incoming mail digitization projects: introducing an automated end-to-end system with AI technology; leading 28 employees; budget €10M
  • Head of group-wide liquidity project (direct report to the board): interface management, design, IT architecture, business cases, control center system
  • Project manager for procurement and contract management: procurement, contract drafting, SLA negotiation, KPI definition
  • Sustainability manager; product manager for cloud, SAP, and API technology

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (5.5 years), Insurance (3 years), and Professional Services (1 year).

Banking and Finance
Insurance
Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (8 years), Operations (8 years), Project Management (8 years), Product Development (5.5 years), Finance (5.5 years), and Legal (5.5 years).

Information Technology
Operations
Project Management
Product Development
Finance
Legal

Summary

Many years of responsibility for strategic and operational management, organizational development, and the successful implementation of complex digitization and transformation programs. Proven strength in leading interdisciplinary teams, stakeholder management across all hierarchy levels, and translating strategies into measurable results. Broad experience in compliance, data protection, IT and process landscapes, combined with a pragmatic management approach and strong focus on implementation. Committed to clear structures, sustainable efficiency improvements, and collaborative teamwork – with a focus on quality, reliability, and long-term value for the organization, employees, and customers. Introduction of standards such as form management, technical innovations (S2S; JSON, webservice, P2P, API, SFTP, S2S, S4Hana, AI)

Skills

  • Ms Excel: Advanced Knowledge
  • Word: Advanced Knowledge
  • Powerpoint: Advanced Knowledge
  • Jira: Expert Knowledge
  • Confluence: Advanced Knowledge
  • Mural: Advanced Knowledge
  • Ms Teams: Expert Knowledge
  • One Note: Expert Knowledge

Languages

German
Native
English
Advanced

Education

Jan 2003 - Dec 2004

Allianz Versicherungs AG

Training as an Insurance Clerk · Insurance Clerk · Germany

Jan 1992 - Jun 2001

Gymnasium Ernestinum Celle

Advanced technical college entrance qualification · Celle, Germany

Certifications & licenses

Scrum Master

Boris Gloger and CoBa AG Lead IT

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Rouven-Benjamin based?

Rouven-Benjamin is based in Nidderau, Germany.

What languages does Rouven-Benjamin speak?

Rouven-Benjamin speaks the following languages: German (Native), English (Advanced).

How many years of experience does Rouven-Benjamin have?

Rouven-Benjamin has at least 8 years of experience. During this time, Rouven-Benjamin has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 2 years and 8 months. Note that Rouven-Benjamin may not have shared all experience and actually has more experience.

What roles would Rouven-Benjamin be best suited for?

Based on recent experience, Rouven-Benjamin would be well-suited for roles such as: Operations Leader, Head of Project Management DACH Digitization of Incoming Mail, Freelancer.

What is Rouven-Benjamin's latest experience?

Rouven-Benjamin's most recent position is Operations Leader at VKB.

What companies has Rouven-Benjamin worked for in recent years?

In recent years, Rouven-Benjamin has worked for VKB, WillisTowerWatson, Independent Freelancer, and Commerzbank AG.

Which industries is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in industries like Banking and Finance, Insurance, and Professional Services.

Which business areas is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in business areas like Information Technology (IT), Operations, and Project Management. Rouven-Benjamin also has some experience in Product Development, Finance, and Legal and Compliance.

Which industries has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in industries like Banking and Finance, Insurance, and Professional Services.

Which business areas has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in business areas like Information Technology (IT), Operations, and Project Management.

What is Rouven-Benjamin's education?

Rouven-Benjamin attended Allianz Versicherungs AG for Insurance Clerk.

Does Rouven-Benjamin have any certificates?

Rouven-Benjamin has 1 certificate: Scrum Master.

What is the availability of Rouven-Benjamin?

Rouven-Benjamin will be available full-time from March 2026.

What is the rate of Rouven-Benjamin?

Rouven-Benjamin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Rouven-Benjamin?

To hire Rouven-Benjamin, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 850-1010 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.