Marcus Baßler - Business Analyst & Project Manager Process Management IT Telecom Systems

Q: Where is Marcus based?

Marcus is based in Berlin, Germany and prefers 100% remote projects.

Q: What languages does Marcus speak?

Marcus speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Marcus have?

Marcus has at least 9 years of experience. During this time, Marcus has worked in at least 9 different roles and for 9 different companies . The average length of individual experience is 1 year and 1 month . Note that Marcus may not have shared all experience and actually has more experience.

Q: What is Marcus's latest experience?

Marcus's most recent position is Business Analyst & Project Manager Process Management IT Telecom Systems at Stadtwerke Bochum .

Q: What companies has Marcus worked for in recent years?

In recent years, Marcus has worked for Stadtwerke Bochum , Urban Art Kids , Liberty Networks GmbH , and goetel GmbH .

Q: Which industries is Marcus most experienced in?

Marcus is most experienced in industries like Utility Services , Retail , Media, and Entertainment and Publishing . Marcus also has some experience in Information Technology (IT) , Arts and Crafts , and Telecommunication .

Q: Which business areas is Marcus most experienced in?

Marcus is most experienced in business areas like Project Management , Information Technology (IT) , and Operations . Marcus also has some experience in Audit , Finance , and Product Development .

Q: Which industries has Marcus worked in recently?

Marcus has recently worked in industries like Utility Services , Information Technology (IT) , and Arts and Crafts .

Q: Which business areas has Marcus worked in recently?

Marcus has recently worked in business areas like Project Management , Information Technology (IT) , and Operations .

Recommended expert

Berlin, Germany

Experience

Jul 2022 - Present

3 years 8 months

Business Analyst & Project Manager Process Management IT Telecom Systems

Stadtwerke Bochum

Led the realignment and positioning of the 'Connect' division as a company-wide fiber optic provider
Oversaw the architectural redesign of the system infrastructure, including optimization of processes and staffing structures
Designed and implemented a comprehensive modernization strategy for the IT and telecommunications systems
Managed stakeholder relationships to ensure alignment between business goals and technology implementations

Sep 2021 - Jul 2022

11 months

Co-Founder & Digital Transformation Consultant

Urban Art Kids

Led the founding of the non-profit organization "Urban Art Kids e.V." to promote art accessibility for children
Developed and implemented an initial set of support activities and programs to achieve the mission objectives
Oversaw planning and concept phases for a blockchain-based platform to securely manage, display, and share children's physical and digital artworks
Initiated the use of Non-Fungible Tokens (NFTs) for rights management and evaluated introducing social coins to boost community engagement

Jun 2021 - Sep 2021

4 months

Stakeholder and Project Manager

Liberty Networks GmbH

Full coordination and communication with stakeholders throughout the project lifecycle
Designed and implemented digital sales channels to optimize customer experience and sales processes
Implemented a program management framework to track project milestones and coordinate team activities
Set up a scalable and secure IT infrastructure as a solid foundation for business operations
Monitored the order process from customer initiation to completion
Coordinated system integration between ERP systems and Liberty Global to improve data exchange and operational efficiency

Sep 2020 - May 2021

9 months

IT Senior Project Manager

goetel GmbH

Responsible for the end-to-end management of complex projects in system architecture with a special focus on CRM, ERP, and the TKI module control platform
Established a Program Management Office (PMO) to synchronize project milestones with set frameworks
Coordinated the implementation of the TKI module control platform to optimize data exchange through integrated system solutions
Managed interfaces between CRM and construction processes to ensure seamless data exchange and adjust workflows
Supported change processes including effective stakeholder communication and workflow adjustments to support business objectives

Jan 2017 - Sep 2018

1 year 9 months

Project Manager

Tipico Co. Ltd

Conducted end-to-end process analysis and optimization in retail using BPMN and prepared the corresponding documentation
Initiated and conducted risk analyses in the context of company-wide changes and transitions
Ensured financial compliance and collaborated with external auditors
Implemented agile methods for rapid identification and resolution of process bottlenecks
Contributed to the design and implementation of an e-money solution to improve payment processes and increase customer satisfaction

Jun 2016 - Sep 2016

4 months

Interim Product Management

Telefónica Germany GmbH & Co. OHG

Led the consolidation of multiple fixed-line products to simplify and improve the product portfolio
Refined the overall product strategy to align with business goals and market requirements
Implemented measures to increase the operational efficiency of the product line in support of the business strategy

Feb 2016 - May 2016

4 months

Subproject Manager (Senior Project Management) – Manual Process Implementation

Toll Collect

Developed and coordinated the infrastructure for the efficient operation of the manual process
Led and developed a high-performing team to promote cohesion and focus on project goals
Created and aligned a practical go-live concept for effective implementation
Evaluated and aligned operational issues to ensure a smooth rollout
Coordinated across all departments to optimize collaboration and achieve project objectives

Sep 2014 - Feb 2016

1 year 6 months

Project Manager Media & Publishing

FUNKE MEDIENGRUPPE - FUNKE DIGITAL GmbH

Introduced the e-paper format with technical infrastructure optimization to ensure an efficient editorial workflow
Implemented new workflows to improve efficiency and quality with a stronger customer focus
Oversaw the development and group-wide rollout of a scalable platform for subscriber and rights management using Lean and Agile methods

May 2014 - Sep 2014

5 months

Subproject Manager

Cornelsen Verlag GmbH

Implemented new XML schemas (DITA) to modernize the data architecture and enable content reuse across multiple platforms
Conducted a comprehensive evaluation, documentation, and consolidation of existing BPMN processes to optimize workflows and increase operational efficiency

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Utilities (3.5 years), Retail (1.5 years), Media and Entertainment (1.5 years), Arts and Crafts (1 year), Information Technology (1 year), and Telecommunication (0.5 years).

Utilities

Retail

Media and Entertainment

Arts and Crafts

Information Technology

Telecommunication

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (7.5 years), Information Technology (6.5 years), Operations (6 years), Product Development (1.5 years), Audit (1.5 years), and Finance (1.5 years).

Project Management

Information Technology

Operations

Product Development

Audit

Finance

Summary

In a complex and dynamic environment, I bring over two decades of experience leading strategically important projects and ventures. Specialized in tackling challenging transitions and complex team dynamics, I perform at the highest level with focused composure.

Skills

Strategic Consulting & Change Management:

Agile Transformation: Managing Digital Transformation Processes And Applying Agile Methods.
Business Innovation: Advising On Innovation Strategies With A Focus On Growth And Scalability.
Crisis Management: Experience Handling Projects In Critical Phases And Stabilizing Them According To The Original Project Goals.
Stakeholder Engagement: Building And Maintaining A Strong C-level Network And Effective Communication With Stakeholders.

International Project Management/product Development:

Agile And Scrum Methodology: Proficient Use Of Agile Tools And Methods For Efficient Project And Product Development.
Cross-functional Leadership: Leading Interdisciplinary Teams And Effectively Coordinating Across Different Departments And Stakeholders.
Product Lifecycle Management (Plm): Experience Guiding Products From Ideation To Market Launch.

Leadership Skills:

Team Development: Successful Development And Leadership Of High-performance Teams.
Conflict Resolution: Ability To Resolve Conflicts Constructively And Foster A Positive Work Environment.
Result-driven Leadership: Goal-oriented Leadership That Contributes To Achieving Company Objectives.

Cross-industry Experience:

Telecommunications
Automotive
Media
Internet
Mobile Entertainment
…

Languages

German

Native

English

Advanced

Education

Business/Law Studies

Training as an IT Specialist

Specialized training in fashion and portrait photography

Profile

Created

January 2022

Last Update

April 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Marcus based?

Marcus is based in Berlin, Germany and prefers 100% remote projects.

What languages does Marcus speak?

Marcus speaks the following languages: German (Native), English (Advanced).

How many years of experience does Marcus have?

Marcus has at least 9 years of experience. During this time, Marcus has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 1 year and 1 month. Note that Marcus may not have shared all experience and actually has more experience.

What roles would Marcus be best suited for?

Based on recent experience, Marcus would be well-suited for roles such as: Business Analyst & Project Manager Process Management IT Telecom Systems, Co-Founder & Digital Transformation Consultant, Stakeholder and Project Manager.

What is Marcus's latest experience?

Marcus's most recent position is Business Analyst & Project Manager Process Management IT Telecom Systems at Stadtwerke Bochum.

What companies has Marcus worked for in recent years?

In recent years, Marcus has worked for Stadtwerke Bochum, Urban Art Kids, Liberty Networks GmbH, and goetel GmbH.

Which industries is Marcus most experienced in?

Marcus is most experienced in industries like Utility Services, Retail, Media, and Entertainment and Publishing. Marcus also has some experience in Information Technology (IT), Arts and Crafts, and Telecommunication.

Which business areas is Marcus most experienced in?

Marcus is most experienced in business areas like Project Management, Information Technology (IT), and Operations. Marcus also has some experience in Audit, Finance, and Product Development.

Which industries has Marcus worked in recently?

Marcus has recently worked in industries like Utility Services, Information Technology (IT), and Arts and Crafts.

Which business areas has Marcus worked in recently?

Marcus has recently worked in business areas like Project Management, Information Technology (IT), and Operations.

What is Marcus's education?

Marcus attended education in Business/Law Studies.

What is the availability of Marcus?

Marcus is immediately available part-time for suitable projects.

What is the rate of Marcus?

Marcus's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.