Marketing expertise meets systemic organizational development – for more relevance in brand experience and the customer journey: I combine digital marketing and strategy expertise with processes inspired by systems theory and transformation work. My focus is on optimizing marketing and sales organizations – especially where silos must be broken down, roles redefined, and processes made more efficient. In addition to a trained eye for excellent content, I bring extensive experience in organization as well as structures and processes, technology, and optimizing the customer journey.
Through the synergy of deep expertise in organization design, process and team performance, and the targeted use of marketing content, we create a silo-free customer journey and ensure an uplift in the customer experience. We establish effective meeting rhythms, goal systems, and a clear KPI structure to guarantee an efficient journey and generate qualified leads.
I monitor online and print marketing campaigns along with their KPIs and am very skilled in setting up collaboration models to increase revenue and overall company productivity.
For lasting business success.
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