Recommended expert

Oliver Hickfang

Head of Partnerships

Oliver Hickfang
Berlin, Germany

Experience

Jan 2023 - Dec 2024
2 years

Head of Partnerships

Berlinale

  • Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns, and customer success, partly AI-supported

  • Building and designing processes in CRM and customer journey

  • Planning and implementing proactive targeting strategies and innovative marketing initiatives based on market and KPI analysis

  • Stakeholder management with internal and external interfaces and agencies

  • Managing and overseeing SEO/SEA campaigns, website relaunches, email automation, PR and content campaigns, and various performance marketing and social media campaigns

  • Creating the product value proposition and further developing the UX/UI of the website and print materials

  • Selecting, leading, and developing teams (up to 17 members)

  • Speaking and moderating at conferences and trade shows

  • Tripled lead numbers by digitizing marketing and sales processes

  • Significantly increased profitability by optimizing the customer journey and marketing automation

  • Generated new customers and developed business areas through product expansion and funnel optimization

Jan 2022 - Dec 2023
2 years

Head of Marketing

aconium

  • Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns, and customer success, partly AI-supported

  • Building and designing processes in CRM and customer journey

  • Planning and implementing proactive targeting strategies and innovative marketing initiatives based on market and KPI analysis

  • Stakeholder management with internal and external interfaces and agencies

  • Managing and overseeing SEO/SEA campaigns, website relaunches, email automation, PR and content campaigns, and various performance marketing and social media campaigns

  • Creating the product value proposition and further developing the UX/UI of the website and print materials

  • Selecting, leading, and developing teams (up to 17 members)

  • Speaking and moderating at conferences and trade shows

  • Tripled lead numbers by digitizing marketing and sales processes

  • Significantly increased profitability by optimizing the customer journey and marketing automation

  • Generated new customers and developed business areas through product expansion and funnel optimization

Jan 2021 - Dec 2022
2 years

Interim Head of Marketing

eBazaaris

  • Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns, and customer success, partly AI-supported

  • Building and designing processes in CRM and customer journey

  • Planning and implementing proactive targeting strategies and innovative marketing initiatives based on market and KPI analysis

  • Stakeholder management with internal and external interfaces and agencies

  • Managing and overseeing SEO/SEA campaigns, website relaunches, email automation, PR and content campaigns, and various performance marketing and social media campaigns

  • Creating the product value proposition and further developing the UX/UI of the website and print materials

  • Selecting, leading, and developing teams (up to 17 members)

  • Speaking and moderating at conferences and trade shows

  • Tripled lead numbers by digitizing marketing and sales processes

  • Significantly increased profitability by optimizing the customer journey and marketing automation

  • Generated new customers and developed business areas through product expansion and funnel optimization

Aug 2016 - May 2021
4 years 10 months
Berlin, Germany

Head of Marketing and Webmaster/Online Marketing Management

Federal Association of Medium-Sized Businesses

  • Managing and overseeing all marketing-related processes nationally and internationally

  • Leading the marketing team (7 members)

  • Developing and implementing marketing strategies and actions to increase brand awareness and lead generation

  • Repositioning media in the audiovisual sector, developing and launching a podcast, short videos, and image content for social media

  • Introducing a strong incentive strategy

  • 180-degree turnaround during the COVID-19 pandemic to an online-first strategy with a digital lead funnel, performance marketing, social commerce, and marketing automation

  • Planning and executing the global brand relaunch

  • Increasing referral rates by 230% through implementing and scaling a member referral program

  • Boosting awareness and lead conversion through a website relaunch, managing over 30 social media accounts, and building a social commerce lead funnel

Oct 2014 - Jul 2016
1 year 10 months
Berlin, Germany

Head of Marketing and Communications

Benefit Media

  • Leading all marketing activities and initiatives, including communications and public relations

  • Designing and running advertising campaigns based on market, competitive, and trend analysis

  • Identifying target groups, selecting marketing channels, and setting budgets

  • Developing and maintaining the corporate brand

  • Monitoring and analyzing performance KPIs

  • Optimizing the website and creating offline materials like flyers and print

  • Social media marketing including community management and mobile marketing (app marketing)

  • Managing stakeholders and influencers

  • Increased app downloads by 30,000 in four months

  • Significant revenue growth through the development of new products and product diversifications

  • Created the corporate identity, including the brand book

Jul 2010 - Aug 2014
4 years 2 months
Taipei, Taiwan, Province of China

Partner, Startup Founder and CMO / Senior Manager

3digitalminds / Saatchi & Saatchi

  • Established and managed business activities with a focus on digital marketing

  • Full responsibility for strategy and marketing management across diverse projects

  • Developed marketing and communication strategies

  • Developed marketing initiatives to increase brand awareness and customer base

  • Built, acquired, managed, and advised international key accounts

  • Co-managed Saatchi & Saatchi's international digital accounts as a third-party agency

  • Account-based marketing as well as strategic and operational leadership of various online marketing projects

  • Led an international team

  • Co-founded a D2C startup in the DIY fashion space with full responsibility for marketing, communications, and business development

  • Launched an international affiliate program and increased revenue by 170%

  • Led management in spinning off a D2C startup, building a loyal customer base, and a partial exit

  • Achieved double-digit revenue growth across different product categories of global key accounts

Oct 2007 - Mar 2010
2 years 6 months
Chengdu, China

Senior Manager

Allianz China Life Insurance

  • Built a new marketing and sales department with nine team members

  • Developed key account business with international corporate clients for life insurance products

  • Introduced solid sponsorship concepts to enhance brand image

  • Managed strategic and operational marketing for PR, events, and TV campaigns

  • Responsible for a nationwide roadshow with the Federal Foreign Office

  • Initiated C-level contacts and developed business development/growth strategy

  • Launched new products with significant revenue growth and increased brand awareness

  • Established high-level networks with decision-makers as a board member of the European Chamber of Commerce

  • Expanded business operations in Western China by acquiring international key accounts

Berlin, Germany

Head of Marketing & Sales

BITKOM, Bundesverband IT

Berlin, Germany

Senior Consultant

BearingPoint/KPMG Consulting

Chengdu, China

Liaison Manager

German Chamber of Commerce (AHK)

Berlin, Germany

Consultant

Ketchum PLEON

Summary

Successful marketing, strategy, and AI expert with a broad portfolio in designing and implementing marketing and growth initiatives. Deep understanding of strategic positioning, market needs, and customer success, combined with know-how in executing KPI- and data-driven cross-media marketing activities for sustainable customer acquisition in D2C, B2B, and B2C markets. Experienced in turning around established company structures and scaling fast-growing startups partly through automated lead generation and AI-supported campaigns/GPT/LLM strategies. Hands-on team player and initiator who excels at developing and motivating talent. Managed budgets over 5 million euros.

Skills

  • Ai-powered Marketing Strategies And Operations
  • Lead Management, Crm, Marketing Automation
  • Customer Journey And Scaling/growth
  • Performance Marketing / Seo/sea / Online Strategies
  • Branding (Ci), Brand Architecture, And Processes
  • Social, Content, And Influencer Marketing
  • Ms Office
  • Genai/ai: Chatgpt/heygen, Etc.
  • Marketing Automation: Brevo/hubspot/klicktipp
  • Google Tools
  • Sistrix
  • Seolyze
  • Crm: Salesforce/sugar/cobra
  • Typo3
  • Meta Tools
  • Hootsuite
  • Asana/ms Project

Languages

German
Native
English
Advanced
Russian
Elementary
Chinese
Elementary

Education

University of Potsdam

Dipl. pol. · Political Science · Potsdam, Germany · good+ (1.8; top 15%)

Free University of Berlin

Diploma in Culture and Media Management · Cultural and Media Management · Berlin, Germany · very good (1.0; top 1%)

Certifications & licenses

AI Consultant (ongoing training)

AI Institute | AI Club

Trainer/Educator Qualification

Federal Agency for Political Education, Berlin

Tutor Coach/Train-the-Trainer and Trainer Certificate

University of Potsdam

Certified Business Coach

BZTB

Certified NLP Practitioner

German NLP Institute, Berlin

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