Business consulting to set up, implement, and further develop standard-based or custom management systems, including project management
Performing process and system audits, as well as gap and risk analyses
Process analysis, development, and improvement (all types of processes), as well as digitization and automation of processes
Troubleshooting and crisis management
Organizational development and change management
Leadership development, mentoring, and conducting customized training according to client needs
Setting up, implementing, and supporting supplier development and monitoring
May 2017 - Apr 2021
4 years
Senior Management Consultant
QAS-Company AG
Business consulting to set up, implement, and further develop standard-based or custom management systems, including project management
Performing process and system audits, as well as gap and risk analyses
Process analysis, development, and improvement (all types of processes), as well as digitization and automation of processes
Troubleshooting and crisis management
Organizational development and change management
Leadership development, mentoring, and conducting customized training according to client needs
Setting up, implementing, and supporting supplier development and monitoring
Nov 2016 - Apr 2017
6 months
Sabbatical
Jul 2016 - Oct 2016
4 months
Munich, Germany
Head of Operations
idem telematics GmbH
Member of the junior leadership development program as part of the management board
Led operations at the Munich site, focusing on the administrative processing, procurement, billing, manufacturing, logistics, and ERP development (MS Dynamics NAV)
Managing day-to-day operations
Leading internal projects and organizational development
Process improvement and assurance
Recruitment
Jun 2013 - Jun 2016
3 years 1 month
Munich, Germany
Assistant to the Management
idem telematics GmbH
Supporting executive management in operational management
Supporting management in strategy development
Operationalizing strategies
Representing management in day-to-day operations (internal/external)
Project management for various projects (internal and for clients)
Process analysis and design
Cost reduction through process improvements
Digitization of processes and workflows
Recruitment
Deputy site manager at the Munich location
Jun 2012 - May 2013
1 year
Munich, Germany
Service Coordinator
idem telematics GmbH
Developed concepts and ideas to build and expand idem's service network. Coordinated with service providers on requirements, developed internal processes and programs to use and manage the network.
Apr 2011 - May 2012
1 year 2 months
Munich, Germany
Technical Support
idem telematics GmbH
Ensured operation of telematics systems (firmware and software configuration, data analysis, system administration)
Managed key accounts
Developed processes tailored to each key customer
Conducted in-depth analysis of issues and developed solutions
Supported product development and product management
Dec 2010 - Feb 2011
3 months
Anzing, Germany
Sales Driver
bofrost* Vertriebs-GmbH
Sold products requiring in-depth advice
Processed orders and sales
Acquired new customers
Consulted customers on-site
Planned delivery routes
Nov 2009 - Jun 2010
8 months
Munich, Germany
Construction and Project Manager
LIMA Group GmbH
Project planning and execution
Project documentation and site acceptance
Coordination and planning with suppliers and subcontractors
Responsible for deployment, leadership, and organization of up to 20 staff
Budget control
Close and flexible coordination with clients
Jul 2009 - Oct 2009
4 months
Munich, Germany
Customer Service Representative
LIMA Group GmbH
Acquired and researched potential clients
Managed internal and external interfaces
Prepared offers
Advised and supported customers on-site
Conducted application and hiring interviews
Languages
German
Native
English
Advanced
Education
Sep 2016 - Aug 2022
FOM - Hochschule für Ökonomie und Management
Bachelor of Science, specialization in Production and Manufacturing · Industrial Engineering · Munich, Germany
Sep 2015 - Feb 2016
FOM - Hochschule für Ökonomie und Management
Bachelor of Arts · Business Administration · Munich, Germany
Aug 2006 - Jun 2009
Berr Reisen GmbH
Apprenticeship as an Office Management Clerk · Office Management Clerk · Bruckmühl, Germany