Jonas Thein
Solution Architect
Experience
Solution Architect
Freelancer
- Business analysis and requirements gathering for tool selection and implementation
- Setup of NBA campaigns
- Support for the technical and strategic setup of a CDP solution
- Management of agencies and implementation service providers
Interim management – PO Salesforce Marketing Cloud
Freelancer
- Optimization of the existing setup in SFMC
- Automation of processes and campaigns
- Management of the technical development team
Solution Architect
Freelancer
- Migration of B2B campaigns and processes from Adobe Campaign Classic to Salesforce Marketing Cloud
- Setup and optimization of campaigns in Adobe Campaign and Salesforce Marketing Cloud
- Strategic consulting on targeting concepts
- Automation and campaign strategy
Campaign Management
Freelancer
- Migration of campaign management from Adobe Campaign to Salesforce Marketing Cloud
- Hands-on campaign management
Head of CRM
CyberSolutions / Cyberport GmbH
- Establishing and further developing the CRM department
- Responsible for expanding Salesforce Sales Cloud and implementing Salesforce Marketing Cloud
Campaign Management
Freelancer
- Requirements management and process design for implementing Adobe Campaign
- Migration of campaigns to Adobe Campaign
- Optimization and automation of campaigns
Summary
CRM consultant with over 10 years of experience at the intersection of marketing, IT, and business. Specialized in the implementation, optimization, and migration of CRM systems – including Adobe Campaign Classic, Salesforce Marketing Cloud, and currently CDP solutions. Solid expertise in capturing and translating complex business requirements into technical solutions. Strong communication skills, hands-on, and solution-oriented.
Skills
10 Years In Telecommunications
4 Years In Energy Services
4 Years In Retail
3 Years In Pharmaceuticals
8 Years Adobe Campaign Classic (Currently)
6 Years Salesforce Marketing Cloud (Currently)
3 Years Salesforce Sales & Service Cloud (Currently)
2 Years Sas Ci-studio (Most Recently 2019)
1 Year Aprimo (Most Recently 2019)
1.5 Years Treasure Data (Currently)
Excellent Grasp And Understanding Of Business Requirements
Strong Communication Skills At All Levels
Ability To Translate Business Requirements Into Technical Specs
Deep Knowledge Of Various Crm Tools
Very Quick Onboarding
Fast Value Delivery Through Extensive Tool And Process Knowledge
Hands-on Mentality Without Overlooking Key Processes
Fully Solution-oriented
Sql / Mysql (Latest 2023)
Ms Excel, Ms Word, Ms Powerpoint (Very Good)
Languages
Profile
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