Ransford Annan - IT System & Security Engineer

Q: Where is Ransford based?

Ransford is based in Nuremberg, Germany .

Q: What languages does Ransford speak?

Ransford speaks the following languages: English (Native), German (Advanced) .

Q: How many years of experience does Ransford have?

Ransford has at least 9 years of experience. During this time, Ransford has worked in at least 8 different roles and for 8 different companies . The average length of individual experience is 1 year and 2 months . Note that Ransford may not have shared all experience and actually has more experience.

Q: What is Ransford's latest experience?

Ransford's most recent position is Volunteer IT & Cybersecurity Team Lead at Farm House Organic .

Q: What companies has Ransford worked for in recent years?

In recent years, Ransford has worked for Farm House Organic , Novartis Pharma AG , PwC Switzerland , MAN Truck & Bus / Porsche AG , and Cancom ICT GmbH .

Q: Which industries is Ransford most experienced in?

Ransford is most experienced in industries like Manufacturing , Banking and Finance , and Pharmaceutical . Ransford also has some experience in Information Technology (IT) , Agriculture , and Automotive .

Q: Which business areas is Ransford most experienced in?

Ransford is most experienced in business areas like Information Technology (IT) , Production/Manufacturing , and Quality Assurance (QA) . Ransford also has some experience in Customer Service and Operations .

Q: Which industries has Ransford worked in recently?

Ransford has recently worked in industries like Manufacturing , Pharmaceutical , and Information Technology (IT) .

Q: Which business areas has Ransford worked in recently?

Ransford has recently worked in business areas like Production/Manufacturing , Quality Assurance (QA) , and Information Technology (IT) .

Recommended expert

Nuremberg, Germany

Experience

May 2025 - Present

10 months

Remote

Volunteer IT & Cybersecurity Team Lead

Farm House Organic

Led remote IT and cybersecurity operations, including secure device provisioning, app deployment, compliance monitoring, and endpoint security with Microsoft Intune and Defender for Endpoint.
Managed Identity and Access Management (IAM) with Microsoft Entra ID, including implementing role-based access control, conditional access, VPN configuration, and multi-factor authentication (MFA).
Maintained and secured Cloud PCs, provided technical remote support, and optimized performance within the Microsoft 365 Business environment.

May 2024 - Present

1 year 10 months

Nuremberg, Germany

Endpoint Security Engineer

Novartis Pharma AG

Installed, configured, and maintained enterprise hardware and software, focusing on MDM solutions using Microsoft Intune, Configuration Manager Toolkit (CMT), and SCCM.
Administered Microsoft Entra ID (Azure AD) and endpoint protection with Microsoft Defender and Microsoft 365 security tools.
Analyzed, diagnosed, and efficiently resolved IT issues for on-site and remote clients, focusing on secure and stable system environments.
Deployed, managed, and supported Azure Virtual Machines to ensure performance, security, and seamless integration in hybrid and multi-cloud environments.
Installed and configured operating systems and enterprise software on PCs and servers following security standards.
Conducted cybersecurity training for new employees, focusing on awareness and best practices to prevent security incidents.
Regularly performed security analyses, audits, and vulnerability scans to identify and address weaknesses in the mobile infrastructure.
Documented IT incidents and solutions in the ServiceNow ticketing system for continuous process improvement and traceability.
Trained end users on secure and efficient use of hardware and software.
Provided IT consulting and solutions for client requirements, considering security, efficiency, and scalability.
Collaborated with cross-functional IT teams to securely integrate and manage mobile devices within the corporate infrastructure.

Sep 2023 - Oct 2023

2 months

Switzerland

Internship

PwC Switzerland

Completed a cybersecurity job simulation for PwC Digital Intelligence and gained experience in understanding and explaining the concept of integrated defense.
Developed expertise in integrated defense strategies and their application.
Conducted risk assessments and formulated network security recommendations for a client.
Demonstrated knowledge of cybersecurity terminology, network segmentation, and firewall configuration.
Performed VMware installation and vulnerability scanning using Nessus software.

Jun 2023 - Feb 2024

9 months

Mobile Device Management (MDM) Project

MAN Truck & Bus / Porsche AG

Successfully migrated around 18,500 iOS corporate devices (iPhones & iPads) worldwide from MobileIron to Microsoft Intune for centralized management and security.
Executed the project in an international environment—remote and partly on-site.
Supported local and global users during the transition, focusing on minimal downtime and high user satisfaction.
Responsible for enrollment, policy configuration, troubleshooting, and technical user support throughout the project.

Apr 2023 - Apr 2024

1 year 1 month

Nuremberg, Germany

Mobile Device Management Specialist

Cancom ICT GmbH

Managed and monitored mobile devices (iOS/macOS) and Apple computer systems using Microsoft Intune, MobileIron, and System Center Configuration Manager (SCCM).
Provided technical remote support and troubleshooting through a central ticketing system (e.g., ServiceNow) for quick issue resolution and requests.
Installed, configured, and maintained mobile hardware and software, including diagnosing and resolving issues for reported incidents.
Responsible for delivering cybersecurity training to new employees, focusing on security best practices, safe mobile device use, and awareness measures.

Jan 2022 - Mar 2023

1 year 3 months

Schwarzenbruck, Germany

Machine Operation/Service Desk

Rekers Betonwerk GmbH

Concrete production
Quality control
Customer service
Technical support

Sep 2018 - Jul 2021

2 years 11 months

Nuremberg, Germany

Apprenticeship, Industrial Mechanic

HeidelbergCement AG

Maintaining compliance with industry standards and certifications related to machine operation and safety.
Identifying opportunities for process optimization and efficiency improvements.
Collaborating with cross-functional teams to implement improvements and cost-saving measures.
Keeping accurate records of machine operations, maintenance, and repairs.
Preparing regular reports on machine performance, training outcomes, and customer support activities.

Jan 2014 - Mar 2016

2 years 3 months

Cape Coast, Ghana

IT-Helpdesk Support

Barclays Bank Ghana

Assisting bank customers in resolving technical issues and handling service requests at the 1st-level support.
Managing and routing requests to the appropriate support teams using a ticketing system.
Performing password resets, account verifications, and assisting with access issues.
Ensuring prompt and professional support to improve customer satisfaction and service quality.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Manufacturing (4 years), Pharmaceutical (2 years), Banking and Finance (2 years), Agriculture (1 year), Information Technology (1 year), and Automotive (0.5 years).

Manufacturing

Pharmaceutical

Banking and Finance

Agriculture

Information Technology

Automotive

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (5 years), Production (4 years), Quality Assurance (4 years), Customer Service (3.5 years), and Operations (3 years).

Information Technology

Production

Quality Assurance

Customer Service

Operations

Skills

Communication Skills
Customer Service
Ability To Multitask
Time Management
Teamwork And Collaboration
Creativity And Flexibility
Technical Support
Software Installation
Azure Active Directory
Aad Connect
Sso (Single Sign-on)
Mfa (Multi-factor Authentication)
Adfs
Microsoft Sccm And Intune
Vulnerability Scanning (Nessus, Openvas)
Basic Knowledge Of Penetration Testing
Vpns And Proxies
Mdm In Microsoft Intune
Citrix Workspace
Cloud Services (Azure)
Familiar With Itil Concepts
Microsoft 365 Support

Languages

English

Native

German

Advanced

Education

Sep 2018 - Jul 2021

BSZ Vocational School

Industrial Mechanic · Wiesau, Germany

Oct 2013 - May 2016

University of Cape Coast

Bachelor of Science, Information Technology · Information Technology · Cape Coast, Ghana

Certifications & licenses

IT Security Manager (Further Training)

International University of Applied Sciences, Erfurt, DE

CompTIA Security+ CE

Cybersecurity With Mobile Device Management (MDM)- Alison e-Center

Google Cybersecurity Professional Certificate- Google

Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

Microsoft Azure Fundamentals (AZ-900 Certification)

Microsoft Security, Compliance And Identity (SC-900)

Security Operations Center (SOC)- CISCO

Software Testing And Validation- University Of Leeds UK

Profile

Created

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ransford based?

Ransford is based in Nuremberg, Germany.

What languages does Ransford speak?

Ransford speaks the following languages: English (Native), German (Advanced).

How many years of experience does Ransford have?

Ransford has at least 9 years of experience. During this time, Ransford has worked in at least 8 different roles and for 8 different companies. The average length of individual experience is 1 year and 2 months. Note that Ransford may not have shared all experience and actually has more experience.

What roles would Ransford be best suited for?

Based on recent experience, Ransford would be well-suited for roles such as: Volunteer IT & Cybersecurity Team Lead, Endpoint Security Engineer, Internship.

What is Ransford's latest experience?

Ransford's most recent position is Volunteer IT & Cybersecurity Team Lead at Farm House Organic.

What companies has Ransford worked for in recent years?

In recent years, Ransford has worked for Farm House Organic, Novartis Pharma AG, PwC Switzerland, MAN Truck & Bus / Porsche AG, and Cancom ICT GmbH.

Which industries is Ransford most experienced in?

Ransford is most experienced in industries like Manufacturing, Banking and Finance, and Pharmaceutical. Ransford also has some experience in Information Technology (IT), Agriculture, and Automotive.

Which business areas is Ransford most experienced in?

Ransford is most experienced in business areas like Information Technology (IT), Production/Manufacturing, and Quality Assurance (QA). Ransford also has some experience in Customer Service and Operations.

Which industries has Ransford worked in recently?

Ransford has recently worked in industries like Manufacturing, Pharmaceutical, and Information Technology (IT).

Which business areas has Ransford worked in recently?

Ransford has recently worked in business areas like Production/Manufacturing, Quality Assurance (QA), and Information Technology (IT).

What is Ransford's education?

Ransford holds a Bachelor in Information Technology from University of Cape Coast.

Does Ransford have any certificates?

Ransford has 9 certificates. Among them, these include: IT Security Manager (Further Training), CompTIA Security+ CE, and Cybersecurity With Mobile Device Management (MDM)- Alison e-Center.

What is the availability of Ransford?

Ransford will be available from February 2026.

What is the rate of Ransford?

Ransford's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.