Agelis Wassilios - Application Manager

Q: Where is Agelis based?

Agelis is based in Fürth, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Agelis speak?

Agelis speaks the following languages: German (Native), Greek (Advanced) .

Q: How many years of experience does Agelis have?

Agelis has at least 18 years of experience. During this time, Agelis has worked in at least 16 different roles and for 17 different companies . The average length of individual experience is 1 year . Note that Agelis may not have shared all experience and actually has more experience.

Q: What is Agelis's latest experience?

Agelis's most recent position is Application Manager at IT-Verbund Landsberg am Lech .

Q: What companies has Agelis worked for in recent years?

In recent years, Agelis has worked for IT-Verbund Landsberg am Lech , Nifco , Saab Deutschland GmbH , Fondsdepot Bank , and BG Phoenics .

Q: Which industries is Agelis most experienced in?

Agelis is most experienced in industries like Information Technology (IT) , Transportation and Logistics , and Manufacturing . Agelis also has some experience in Energy , Banking and Finance , and Insurance .

Q: Which business areas is Agelis most experienced in?

Agelis is most experienced in business areas like Information Technology (IT) , Operations , and Customer Service . Agelis also has some experience in Project Management and Quality Assurance (QA) .

Q: Which industries has Agelis worked in recently?

Agelis has recently worked in industries like Insurance , Automotive , and Manufacturing .

Q: Which business areas has Agelis worked in recently?

Agelis has recently worked in business areas like Information Technology (IT) , Project Management , and Operations .

Recommended expert

Fürth, Germany

Experience

Sep 2024 - Dec 2024

4 months

Landsberg am Lech, Germany

Application Manager

IT-Verbund Landsberg am Lech

Supporting various processes (monitoring)
Assisting with all daily tasks
Coordinating various internal and external teams
Documenting the software used at the district office
Resolving issues with various software vendors
Performing all tasks according to ITIL
Administering applications and databases
Actively contributing ongoing process improvements based on the ITIL standard

Apr 2024 - Sep 2024

6 months

Weissenburg in Bayern, Germany

IT Service Management & Administration

Nifco

Administering and monitoring applications and the server environment on a Windows Server platform
Administration (LAN, WAN, Firewall, WLAN)
Installing Windows clients
Administering standard applications and databases
Assisting with daily tasks and coordinating various internal and external teams

Jun 2023 - Jul 2023

2 months

Nuremberg, Germany

Administration

Saab Deutschland GmbH

Administering and monitoring applications and the server environment on a Windows Server platform
Administering Citrix, XEN, VxRail, Active Directory, file-print service, DNS, DHCP, various application and mail servers
Administration (LAN, WAN, Firewall, WLAN)
Installing Windows and Linux clients
Administering standard applications and databases
Assisting with daily tasks and user support

Mar 2022 - Jun 2022

4 months

Hof, Germany

Change & Application Manager

Fondsdepot Bank

Managing the Diamos portal for Allianz, Daxa, and Fondsdepot Bank customers
Deploying releases, updates, and hotfixes
Resolving issues with software vendors
Creating and updating documentation on Windows Server infrastructure

Dec 2019 - Mar 2021

1 year 4 months

Munich, Germany

Application Manager Project Coordination

BG Phoenics

Managing the GMT process (monitoring)
Supporting and administering various servers (Windows & Linux)
Contributing to the setup of MACH as a Service for Unfallkassen Nord, MV, and NRW
Maintaining and building the internal system database
Creating and updating documentation
Project coordination and management
Actively contributing ongoing process improvements according to the ITIL standard
Maintaining, standardizing, and normalizing knowledge bases
Participating in and overseeing the editorial process for the knowledge database

Sep 2017 - Sep 2019

2 years 1 month

Erfurt, Germany

Application Manager

Deutsche Bahn

Support for various procedures (monitoring)
Support and administration of various servers
Tracking reported incidents and sending reminders regarding duration, quality, and assignment
Monitoring alerts for early detection of central outages
Monitoring of operational-level agreements
Escalation and communication management during central outages
Administration of various software and Citrix servers
Change, incident, and problem management
Project coordination and management
Troubleshooting of servers (2003, 2008, 2012)
Actively contributing to ongoing process improvements according to ITIL standard
Maintenance, normalization, and standardization of knowledge databases
Creation of technical concepts, specifications, and documentation

Dec 2015 - Mar 2017

1 year 4 months

Frankfurt, Germany

Application Manager

Deutsche Bahn

Support for various procedures (monitoring) on Windows platform
Support and administration of various servers
Tracking incidents and sending reminders regarding quality and assignment
Monitoring alerts for early detection of central outages
Monitoring the work quality of various teams
Monitoring of operational-level agreements
Escalation and communication management
Support and administration of software, Citrix servers, and Hi Scout GRC
Change, incident, and problem management
Application support on Windows 10
Coordination and improvement of the communication flow with the customer
Project coordination and management
Troubleshooting of servers (2003, 2008, 2012)
Actively contributing to ongoing process improvements according to ITIL standard
Maintenance and standardization of knowledge databases

Nov 2015 - Nov 2015

1 month

Nuremberg, Germany

ITSM / IT Service Management

Talanx AG

Analysis of effort for technicians' daily business tasks
Monitoring the work quality of technicians
Documentation of tasks and time spent
Escalation and communication management
Documenting the structure at the Nuremberg branch
Creation of reports for IT management

Mar 2015 - Aug 2015

6 months

Nuremberg, Germany

ITSM / IT Service Management

geiger BDT GmbH

Setup of a two-tier certification authority with Exchange 2012
Automation of signature and encryption certificates
Integration of certification servers into the production domain with policy adjustments
Change, incident, and problem management
Setup of an SCCM 2012 server with SQL 2012 and WSUS server in the domain
Setup of an SCSM 2012 server with a data warehouse database and server
Application support on Windows 10
Maintenance of the mentioned servers
Migration from MS Server 2008 R2 to 2012 R2
Support of SCSM 2012 R2 and SCOM 2012 R2

Jan 2013 - Dec 2013

1 year

Fürth, Germany

Systems Specialist SW Integration for Siemens AG

AtoS IT Solutions and Services GmbH

Creation and testing of software elements and customizations
Creation of specifications and coordination with customers
Software review and testing
User helpdesk
Early detection of central outages
Monitoring the team's work quality
Escalation and communication management during central outages
Coordination and improvement of communication flow with the customer/department
Creation of monitoring reports and outage statistics for IT management
Participation in and oversight of the editorial process for the knowledge database in the ticketing tool
Troubleshooting of software packages
Change and problem management
Software packaging and distribution via SDMC
Evaluation of change requests and reporting
Maintenance of the software basket and support of all software for Siemens Energy including SAP

Oct 2012 - Dec 2012

3 months

Munich, Germany

Business Partner Officer for Terminal Server Migration

Siemens Finacial Solution

Coordination and planning of the terminal server migration
User support and objective definition
Change and problem management
Creation of monitoring reports for IT management

Jul 2011 - Oct 2012

1 year 4 months

Fürth, Germany

Systems Specialist Windows 7 & Software Applications for Carl Zeiss AG

AtoS IT Solutions and Services GmbH

Monitoring installation and client update routines
Maintenance and support of login routines
Coordination and improvement of communication flow with customers/department
Creation of morning reports for IT management
Active process improvements according to ITIL standard
User helpdesk
Maintenance, normalization and standardization of knowledge databases
Support of OU structures in Active Directory
Change, incident and problem management
Monitoring alerts for early detection of central disruptions
Maintenance and support of system configurations and the customer information system (CBB)
3rd level and extended application support
Support of over 600 applications, including SAP modules
Consulting on operating clients in special networks
Definition and development of processes in authorization management
Client troubleshooting and collaboration with vendors

Jun 2009 - Jun 2011

2 years 1 month

Erlangen, Germany

Remote

Systems Specialist MS Windows

Siemens AG GDShS IT, Sector Energy

Resolving issues with standard and specialized applications remotely using DameWare NT Utilities
User support for MS Office (XP & 07)
User and computer management in Active Directory
ActiveSync and mobile device installations (Nokia, HTC, Samsung, BlackBerry)
Windows Mobile installations
User helpdesk
Client troubleshooting
Telephone support for software, including SAP
Provisioning and restoration of production systems according to ITIL using BMC Remedy
PKI encryption, URA and Corina support
Software distribution in Active Directory

Mar 2007 - Oct 2010

3 years 8 months

Nuremberg, Germany

Systems Specialist Client/Server

RHG Consulting

Administration of Windows Server 2003/2008, SQL, and firewalls
Client and server support (Win XP/Vista/7)
Office 2003/2007 support
MindManager support
Change, incident and problem management
Support of BlackBerry and Nokia Suite
Hardware and software support
Client troubleshooting

Mar 2007 - Apr 2009

2 years 2 months

Nuremberg, Germany

Systems Specialist Client/Server Support & Services

ING-DiBa

User and computer management in Active Directory
Administration and installation of BlackBerrys and servers
User helpdesk
Mobile device installation and synchronization (Nokia, HTC, BlackBerry)
Analysis, planning and implementation of hardware and software requirements
Bloomberg software and hardware support
New installation and reinstallation of clients using Empirum
Video and VoIP conferences
Testing and integration of software products on clients
Issue resolution remotely using DameWare
Windows 7 rollout planning and execution
Operation and backup of the client environment
Problem management and troubleshooting
Hardware and software testing with documentation
Ordering and implementation of hardware and software
Oracle base installation and configuration
Production system recovery according to ITIL with BMC Remedy
Testing on floor distribution units and UPS systems
Small projects within the bank
Support for special scanners for archive management
Creation of documentation
Telephone support
Hardware tests

Aug 2004 - Mar 2007

2 years 8 months

Fürth, Germany

IT Support Systems Specialist and Windows XP Rollout

LEONHARD KURZ GmbH & Co. KG

Analysis, planning, and implementation of hardware and software requirements
First and second level support
Planning and execution of XP rollout for approximately 1200 clients
Creating batch scripts for application installations
Testing and integration of software products on clients
Server hardware and software installations in the data center
User and computer management in Active Directory
Administration of automatic software distribution with Microsoft SMS
Troubleshooting client software and hardware
Video and VoIP conferencing
Network installation of notebooks and workstations using IBM Unity
Maintenance of hardware, printers, and peripherals
Support for production machine computers
Documentation of procedures and installations
Mobile device installation and synchronization (BlackBerry, Nokia)
Change, incident, and problem management
User support for MS Office (Word, Excel, PowerPoint, Access, Outlook, Visio, Project, Office Communicator)
Troubleshooting and error resolution
Phone support
Mind Manager support
Server support (Catia server, file server, IBM Unity server)
SAP and Oracle base installation and configuration

Feb 2003 - Feb 2004

1 year 1 month

Erlangen, Germany

Windows Client/Server & Citrix Metaframe Systems Specialist

Siemens AG PTD OI

Planning, setup, and operation of a terminal server
Testing, installation, and documentation of thin clients
Mobile device installation and synchronization (Pocket Loox, PDA)
Video and VoIP conferencing for the board
Administration and support of internal hardware and software
VIP support
Troubleshooting software and hardware
Server hardware and software installations in the data center
Backup server maintenance
Conducting hardware and software tests
Creating documentation before practical rollout
XP rollouts in various departments

Nov 2001 - Feb 2004

2 years 4 months

Apprenticeship as an IT specialist in system integration

CDI Nürnberg

Nov 2000 - Jul 2001

9 months

Apprenticeship as a network administrator

Grundig Akademie

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (8.5 years), Transportation (3.5 years), Manufacturing (3 years), Energy (3 years), Banking and Finance (2.5 years), and Insurance (1.5 years).

Information Technology

Transportation

Manufacturing

Energy

Banking and Finance

Insurance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (18.5 years), Operations (9 years), Customer Service (6.5 years), Project Management (4.5 years), and Quality Assurance (1 year).

Information Technology

Operations

Customer Service

Project Management

Quality Assurance

Skills

Network Administration
Server Support
1st, 2nd And 3rd Level & Onsite Support
Software & Hardware Implementation And Analysis
Project Planning And Execution In Management

Languages

German

Native

Greek

Advanced

Education

Nov 2001 - Feb 2004

CDI Nürnberg

IHK-certified IT specialist in system integration · IT specialist in system integration · Nuremberg, Germany

Nov 2000 - Jul 2001

Grundig Akademie

Network administrator · Nuremberg, Germany

Certifications & licenses

PMP Project Management Professional by PMI

Hi Scout Administration Certification

MOC6294e/MOC10220d Planning and Managing Windows 7 Desktop Deployments and Environments

Net Pro certified

Profile

Created

September 2025

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Agelis based?

Agelis is based in Fürth, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Agelis speak?

Agelis speaks the following languages: German (Native), Greek (Advanced).

How many years of experience does Agelis have?

Agelis has at least 18 years of experience. During this time, Agelis has worked in at least 16 different roles and for 17 different companies. The average length of individual experience is 1 year. Note that Agelis may not have shared all experience and actually has more experience.

What roles would Agelis be best suited for?

Based on recent experience, Agelis would be well-suited for roles such as: Application Manager, IT Service Management & Administration, Administration.

What is Agelis's latest experience?

Agelis's most recent position is Application Manager at IT-Verbund Landsberg am Lech.

What companies has Agelis worked for in recent years?

In recent years, Agelis has worked for IT-Verbund Landsberg am Lech, Nifco, Saab Deutschland GmbH, Fondsdepot Bank, and BG Phoenics.

Which industries is Agelis most experienced in?

Agelis is most experienced in industries like Information Technology (IT), Transportation and Logistics, and Manufacturing. Agelis also has some experience in Energy, Banking and Finance, and Insurance.

Which business areas is Agelis most experienced in?

Agelis is most experienced in business areas like Information Technology (IT), Operations, and Customer Service. Agelis also has some experience in Project Management and Quality Assurance (QA).

Which industries has Agelis worked in recently?

Agelis has recently worked in industries like Insurance, Automotive, and Manufacturing.

Which business areas has Agelis worked in recently?

Agelis has recently worked in business areas like Information Technology (IT), Project Management, and Operations.

What is Agelis's education?

Agelis attended CDI Nürnberg for IT specialist in system integration.

Does Agelis have any certificates?

Agelis has 4 certificates. Among them, these include: PMP Project Management Professional by PMI, Hi Scout Administration Certification, and MOC6294e/MOC10220d Planning and Managing Windows 7 Desktop Deployments and Environments.

What is the availability of Agelis?

Agelis is immediately available full-time for suitable projects.

What is the rate of Agelis?

Agelis's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.