Recommended expert

Thomas Martini

Consultant / System Administrator / IT Analyst

Thomas Martini
Lautertal, Germany

Experience

Jan 2025 - Present
1 year 1 month
Lautertal, Germany

Consultant / System Administrator / IT Analyst

Thomas Martini IT-Services

  • Analysis and audit of the current situation in-house and at client sites
  • Planning of IT infrastructures and advising on new hardware acquisitions as well as migration planning
  • Planning and managing the IT budget
  • Configuring and supporting IT hardware on Windows 7, 8.x, 10 and Mac OS
  • Reviewing and updating documentation with regard to GDPR
  • Analyzing and expanding technical and organizational measures according to GDPR and BDSG
  • Training employees
  • Training in AI assistant consulting and cybersecurity with AI
  • Capturing the current state and planning the target state
  • 2nd/3rd level support (C/S/N)
  • Technical environment: Exchange Administration, Active Directory, MS Server 2016 R2, MS Server 2022, MS SQL Developer, MS SQL, Visual Studio 2013+, Tivoli Monitoring, Tivoli Remote, TeamViewer, weclapp CRM Solution, RA-Micro, IT Compliance, Citrix, UltraEdit, SCCM, Windows XP–11, Office 2010–M365, VPN Solutions, Lexware Solutions, OKI Management Solutions, LogMyTime, SAGE systems
Jan 2025 - Jun 2025
6 months
Mömbris, Germany

Project Manager / Business Analyst

Combustion Technology GmbH

  • Planning and coordinating user audits to record the deployed hardware and software landscapes
  • Conducting the audits followed by evaluation, consolidation and analysis of software components
  • Gathering and analyzing business requirements to ensure compatibility between applications and the new operating system
  • Analyzing and documenting compatibility issues and resolving them on Windows 10 and Windows 11
  • Creating business impact analyses to prioritize critical applications and systems
  • Responsible for 1st, 2nd and 3rd level support during the migration phase
  • Developing and implementing a deployment and rollout plan in coordination with the bank’s strategic planning
  • Managing the project process using agile methods with Jira, including ticket management and logistics coordination
  • Regular reporting to stakeholders and alignment with IT leadership and business units
  • Technical environment: Business Analysis, Jira, Confluence, incident, request and change management, Active Directory, QNAP server systems, UltraEdit, SCCM, Windows 10/11, Microsoft 365, TeamViewer, wende.interactiv systems, agile methods (Scrum/Kanban), ITIL-based processes
Jan 2020 - Dec 2024
5 years
Frankfurt, Germany

Business Analyst / Subproject Lead

Commerzbank AG

  • Requirements analysis and surveying the current system landscape to identify standardizable hardware and software components
  • Conducting and evaluating user audits to capture technical and business requirements
  • Deriving functional and non-functional requirements for the nationwide IT rollout
  • Consolidating and standardizing the software landscape considering regulatory requirements and IT compliance
  • Creating functional designs and migration strategies in cooperation with business units and IT
  • Conducting and supporting user acceptance tests in branches and back office
  • Analyzing and documenting issues on Windows 10 and developing sustainable solution proposals
  • Close coordination with inclusion teams to integrate accessible IT solutions
  • Responsible for 1st, 2nd and 3rd level support during the rollout phase
  • Team and resource planning in coordination with the overall rollout schedule
  • Project management using agile methods with Jira, including ticket management and logistics coordination
  • Contributing to the identification and implementation of AI-based automation solutions in the rollout process
  • Technical and methodological environment: Business Analysis, Jira, Confluence, incident, request and change management, Active Directory, Windows Server 2008 R2/2012 R2, MS SQL Server, Visual Studio 2015+, Tivoli Monitoring & Remote, HP Service Manager, IT compliance, Citrix, UltraEdit, SCCM, Windows 10, Office 365, Oracle, Unix, agile methods (Scrum/Kanban), ITIL-based processes, AI automation
Oct 2016 - Dec 2019
3 years 3 months
Frankfurt, Germany

Senior Application Operations Manager / Compliance Application Specialist / Business Analyst

Commerzbank AG

  • Responsibility for the stable and high-performing operation of complex compliance applications in an international environment (NICE Actimize, Microsoft PDW)
  • Conducting requirements analyses in close coordination with business units (e.g. securities compliance) to optimize existing applications and processes
  • Functional and technical support of Actimize modules (AML, SAM, CDD, WLF, KYC, CTF)
  • Contributing to the further development of compliance applications while adhering to legal and regulatory requirements (MaRisk, BaFin, FATF)
  • Creating technical concepts for migration and optimization projects, including feasibility checks and effort estimation
  • Operating, maintaining and migrating Microsoft Parallel Data Warehouse in a compliance context
  • Analyzing and documenting relevant technical incidents and deriving sustainable improvement measures
  • Managing and continuously improving operational processes considering ITIL processes (incident, problem, change)
  • Acting as an interface between application operations, infrastructure and business units to ensure regulatory compliance and efficiency
  • Supporting audits and internal/external reviews as part of IT compliance
  • Technical and methodological environment: Business Analysis, NICE Actimize, Microsoft PDW, Active Directory, CyberArk, Windows Server 2012 R2, MS SQL Server, Visual Studio 2015+, Tivoli Monitoring & Remote, HP Service Manager, IT compliance, change management, Citrix, UltraEdit, UC4 (Automic), SCCM, Windows 7/10, Microsoft Office 2010/365, Factiva, Oracle, Unix, ITIL
Dec 2014 - Dec 2015
1 year 1 month
Frankfurt, Germany

Access Management Consultant

Commerzbank AG

  • Analyzing, designing and implementing finance-sector business processes as part of defined national and international projects
  • Liaison between business units, IT and compliance – supporting the development of processes and application systems
  • Enhancing and maintaining SAP access management considering security requirements and compliance guidelines
  • Introducing a new role-based access model based on job functions
  • Conceptual support and implementation of the SAP OM authorization model within organizational management
  • Supporting internal and external audits, including cybersecurity topics
  • Introducing system and procedure responsibilities (SVA) in the finance sector
  • Technical environment: SAM Jupiter, SAP OM, role design for file servers and applications, Tivoli, Office 2010, PowerPoint, change management, Scrum, Windows XP/7
Jan 2010 - Dec 2024
15 years
Florstadt, Germany

Consultant / System Administrator / IT Analyst

SiNetCon GmbH

  • Analysis and audit of the current situation in-house and at customer sites
  • Planning IT infrastructures and advising on new hardware acquisitions and migration planning
  • Planning and managing the IT budget
  • Configuring and supporting IT hardware on Windows 7, 8.x, 10 and Mac OS
  • Reviewing and updating documentation to comply with GDPR
  • Analyzing and expanding technical and organizational measures according to GDPR and BDSG
  • Training employees
  • Assessing the current state and planning the target state
  • 2nd/3rd-level support (C/S/N)
  • Cybersecurity
  • Technical environment: ADDISON, Exchange Administration, Active Directory, SBS 2011, MS Server 2008 R2, MS Server 2016, MS SQL Developer, MS SQL, Visual Studio 2013+, Tivoli Monitoring, Tivoli Remote, TeamViewer, weclapp CRM Solution, RA-Micro, IT Compliance, Citrix, UltraEdit, SCCM, Windows XP–11, Office 2010–2019, VPN Solutions, Lexware Solutions, OKI Management Solutions, LogMyTime
May 2008 - Dec 2014
6 years 8 months
Bad Homburg, Germany

IT Consultant

Hewlett Packard GmbH

  • Supporting a global client OS migration from Windows XP 32-bit to Windows 7 64-bit
  • Implementing a central management solution as a global software distribution tool
  • Increasing virtual applications and testing international applications on Windows 7
  • Subproject coordination for ThinClient rollout within the New Work concept
  • Managing escalations and reporting escalation measures for incidents and requests
  • PullPrint rollout
  • Supporting real-time trading systems (Reuters 3000 extra/Dealing, EBS, Bloomberg, Front Arena, Eurex/Xetra)
  • Troubleshooting hardware and software errors and helping users with IT components and IPC phones
  • Requesting, testing, approving and documenting software packages
  • Organizing and managing office moves as a relocation coordinator
  • Training internal staff
  • Active Directory User-Support
  • Technical environment: Incident, Request and Change Management, Active Directory, MS Server 2003/2008 R2, MS Office 2003–2010, Tivoli, Logistics, Murex, Reuters, Xetra, Clearstream, Datev, Bloomberg, HP JetAdmin, Citrix Management Console, Citrix, VMWare, Windows XP–8, ITIL, Rumba, Host Mainframe, SharePoint, HP Service Manager, HP Service Center, Remedy, MS SQL
Nov 2005 - May 2008
2 years 7 months
Frankfurt, Germany

IT Support Specialist

Commerzbank AG

  • Preparing and planning user audits to record used hardware and software
  • Conducting user audits and consolidating the used software
  • Setting up and wiring test workstations for trading
  • Performing user acceptance tests in trading and back office, including documentation and issue resolution on Windows XP
  • Providing 1st, 2nd and 3rd level support during XP and SP2 rollout
  • Upgrading PC hardware (memory, graphics cards, burners, SCSI, second hard drive)
  • Building trader PCs with up to nine monitors and configuring Way keyboards
  • Setting up and maintaining video switch PCs
  • Creating comprehensive documentation, guides, tables and reports
  • Troubleshooting hardware and software issues and installing unpackaged software
  • Setting up home office PCs and notebooks for VPN access
  • Technical environment: Incident, Request and Change Management, Active Directory, MS Server NT–2003, MS Office 97–2003, Tivoli, Logistics, Murex, Reuters, Xetra, Clearstream, Datev, Bloomberg, Windows NT/XP, ITIL, Rumba, Host Mainframe, CedCom, PC Anywhere, Peregrine Service Center, Access DB, SQL, Way-Keyboards, Multi-monitor systems

Skills

Business Analysis:

  • Requirements Analysis, Functional Design, Process Modeling (Bpmn, Uml), Use Cases, Gap Analysis, Stakeholder Management

Project Management:

  • Traditional (Waterfall) & Agile (Scrum, Kanban), Project Planning, Milestone Tracking, Risk Management, Reporting

Compliance & Regulatory:

  • It-compliance Office – Aml (Anti-money Laundering), Cdd (Customer Due Diligence), Kyc (Know Your Customer), Wlf (White Label Fraud), Ctf (Counter-terrorism Financing), Sam (Security Access Management)

Access Management & It Security:

  • Role And Permission Design, Least Privilege, Recertification, Audit Preparation, Access Control Models (Rbac, Abac)

Change & Escalation Management:

  • Change Requests, Release Cycles, Incident & Problem Management, Communication With Business Units And Audit

Tools, Systems & Methods:

  • Access & Authorization Management: Sap (Incl. Sap Om), Hpsp, Sam Jupiter, Active Directory
  • Process Modeling & Analysis: Aris, Signavio, Visio, Bpmn 2.0, Uml
  • Project & Task Management: Jira, Confluence, Ms Project, Trello, Azure Devops
  • It Service & Change Management: Itil, Tivoli, Remedy
  • Databases & Bi: Ms-sql, Mysql, Oracle, Pdw, Power Bi
  • Operating Systems & Office: Windows (3.1 – 11), Office (2.0 – M365), Powerpoint, Excel (Incl. Pivot Tables, Vba), Sharepoint
  • Ai & Automation: Initial Experience Integrating Ai Tools In Compliance And Audit Settings (E.g. Chatgpt, Copilot, Audit Process Automation)

Management & Experience – Key Facts:

  • Team & Project Leadership Since 2000
  • It Compliance & Audit Since 2016
  • System Administration Since 1992
  • Business Analysis & Project Work Since 1992
  • Ai Assistant Consulting Since 2025

Specialties:

  • Compliance (Cdm, Pdw, Aml, Sam, Wlf, Cdd, Ctf, Kyc)
  • It Analysis & Support
  • Escalation Management
  • Compliance Access Management
  • Project Management
  • Business Analysis

Standards Used:

  • Itil
  • Agile Processes
  • Scrum
  • Kanban
  • Project Management Framework (Jira) According To Din 69901-2
  • Iso 27001
  • Mah And Marisk
  • Prince 2

Languages

German
Native
English
Advanced

Certifications & licenses

ITIL

Prince 2

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