Oliver Stroh

Senior Product Manager for digital application processes

Frankfurt am Main, Germany

Experience

Jun 2024 - Present
1 year 2 months
Frankfurt, Germany

Senior Product Manager for digital application processes

Deutsche Vermögensberatung

  • Key areas: Agile software development, Stakeholder management, Digital transformation, Agile organizational development
  • Conceptualization, design and development of new digital application processes for banking and insurance products
  • Definition of new agile software development processes within the organization (e.g., definition and introduction of a cross-departmental Definition of Ready)
  • Management of internal and external software development teams
  • Budget and multi-year product roadmap planning
Aug 2023 - May 2024
10 months
Cologne, Germany

IT Program Director for a SAP cutover project

rhenag AG

  • Key areas: Service management, Banking & insurance, E-commerce
  • API cutover manager for the technical migration (from SAP IS-U) and process migration to set up a new regional energy supply company
  • Establishment of a program management structure for reporting and tracking individual migration subprojects and work packages
  • Development of a hybrid project organization among the involved companies and stakeholders/sponsors
  • Organization and facilitation of program meetings
May 2023 - Nov 2024
1 year 7 months
Frechen, Germany

Project Manager for IT Service Management (JSM)

Lekkerland Information Systems

  • Key areas: Change management, Requirements management, Scrum, SAFe, Jira & Confluence, Test management, Chatbots, SAP
  • Responsible for the introduction of a new IT Service Management (ITSM) tool and replacement of a legacy system (Cherwell)
  • Conception and implementation of several Atlassian PoCs to automate support for new ITSM processes (e.g., SAP transports, test management)
  • Creation of a PoC requirements catalogue and selection of PoC software providers
  • Support in the design and mapping of new change, incident and service request processes for the new ITSM tool
Aug 2022 - Mar 2023
8 months
Bornheim, Germany

Program Manager for a DIY online marketplace

Hornbach Baumarkt AG

  • Key areas: Energy sector
  • Conception and MVP development of an online marketplace in the DIY sector
  • Coordination and management of five subprojects/project teams
  • Creation and alignment of the MVP product roadmap
  • Stakeholder management between internal/external development teams, client-side program management and business departments
Mar 2022 - Aug 2022
6 months
Berlin, Germany

Project Manager for a banking chatbot

Sparkassen Finanzportal

  • Conception and project initiation for the development of a customer service chatbot for Sparkassen
  • Technical and functional requirements analysis
  • Definition of the operating model and stakeholder management between internal and external contacts and development teams
  • Development of a business case and remuneration model
  • Creation of product presentations for committee work
Jan 2020 - Dec 2021
1 year
Rastatt, Germany

Program Manager for a digitization strategy

RUF Betten GmbH

  • Conception and implementation of a company-wide digitization strategy
  • Project planning and responsibility for additional internal digitization projects (e.g., online bed configurator, website relaunch, master data management/consolidation)
  • Interim Product Owner for an online bed configurator
  • Recruiting new staff to further implement the digitization strategy
Oct 2020 - Jan 2022
1 year 4 months
Germany

Change Manager & Scrum Master

Volkswagen CARIAD

  • Support in the introduction of SAFe governance within the company (SAFe role profiles, responsibilities, regular meetings, etc.)
  • Establishment of a system team according to SAFe
  • Support of PoC phases for software tools
  • Assistance in the introduction and facilitation of initial PI plannings
  • Establishment and participation in a company-wide software architecture board and ADRs
Apr 2019 - Aug 2020
1 year 5 months
Innsbruck, Austria

Business Owner/Program Director for an Open Banking API platform

HP IT Solution

  • Program Director/Business Owner for several subprojects to build an Open Banking platform (WSO2 API platform)
  • Organizational interface between Austrian Hypo- and private banks, Volksbanken and their joint IT service provider for software development and operation
  • Implementation of new IT governance and establishment of a central cross-bank requirements management
  • Support of multiple PoC phases with third-party software vendors
  • Participation in steering committees and program meetings
May 2018 - Apr 2019
1 year
Hamburg, Germany

Project Manager “digital transformation” / Interim Product Owner and Scrum Master

Kalorimeta GmbH

  • Management of two Scrum pilot teams focused on app development and smart metering
  • Interim Product Owner (and part-time Scrum Master) of the pilot teams
  • Resource planning and roadmap creation
  • Weekly status reporting to executive management
  • Company-wide implementation and configuration of Jira & Confluence
Jan 2018 - May 2018
5 months
Berlin, Germany

Product Owner for a banking chatbot

Sparkassen Finanzportal

  • Responsible for the technical development and rollout of a customer service chatbot as the “standard chatbot solution” for German Sparkassen
  • Development of the business case
  • Roadmap planning for product development and optimization
  • Stakeholder management between IT, sales, legal and marketing
May 2017 - Nov 2017
7 months
Frankfurt, Germany

Product Owner in the securities division

ING DiBa

  • Responsible for technical implementation, UX conception and go-live of a robo-advisor for automated online asset management
  • Product roadmap and resource planning
  • Stakeholder management between an external Scrum team and internal UX, marketing and legal departments
  • Organization and facilitation of UX requirements workshops
Dec 2016 - Mar 2017
4 months
Berlin, Germany

Project Manager for a digital strategy/digital transformation

Kloeckner.i GmbH

  • Prototype development of an “Amazon B2B platform” for the steel trade
  • Business and sales requirements analysis for the platform
  • Creation of the MVP roadmap
  • Interface to the UX team for mockup creation and initial UX designs of the platform
  • Acquisition of first B2B marketplace participants for the pilot phase
Jan 2015 - Nov 2016
1 year 11 months
Berlin, Germany

Partner Manager

Airfy GmbH

  • Sales lead responsible for building a B2B reseller network for Airfy products (public Wi-Fi hotspots with proprietary cloud software) in the DACH region
  • 500 newly acquired sales and distribution partners and 8,000 B2B new customers in the DACH region
  • Establishment and management of a sales and customer service team
  • Acquisition and support of key account customers (e.g., banks, gas stations, supermarket chains)
  • Speaker and company representative at events
Feb 2014 - Oct 2014
9 months
Potsdam, Germany

Entrepreneur in Residence

flightright GmbH

  • Conception, business plan development and piloting of an online product for “no-show flights”
  • Creation of pitch materials for a mid six-figure financing round
  • Responsible for ISO 9001 certification as Quality Management Representative (QMR)
Apr 2012 - Oct 2013
1 year 7 months
Berlin, Germany

Working Student

Tirendo GmbH

  • Support in the introduction of the Zendesk ticket system for 1st and 2nd level support across eight countries
  • B2B acquisition of installation partners and workshop chains (e.g., Pit Stop)
  • Creation of competitive analyses

Summary

  • Senior Product Manager
  • Product Owner
  • IT project management
  • IT Project Manager
  • Program Director/Program Manager
  • Agile Product & Software Development
  • Business Owner
  • Stakeholder Management
  • Digital Transformation
  • Change Management
  • Scrum
  • SAFe
  • Prototyping & Product MVPs

Languages

German
Native
English
Advanced
French
Advanced

Education

Oct 2011 - Mar 2014

Freie Universität Berlin

China Studies, Economics and Law · Berlin, Germany

Oct 2007 - Sep 2011

Ruhr Universität Bochum

East Asian Economics and Politics · Bochum, Germany

Sep 1996 - Jun 2006

Dreieich Gymnasium

Langen, Germany

Certifications & licenses

MIRAKL Business Analyst

ISO 9001 Certification as Quality Management Representative (QMR)

flightright GmbH