Oliver Stroh
Senior Product Manager for Digital Application Processes
Experience
Jun 2024 - Present
1 year 2 monthsFrankfurt, Germany
Senior Product Manager for Digital Application Processes
Deutsche Vermögensberatung
- Key areas: Agile software development, stakeholder management, digital transformation, agile organizational development
- Concept, design and development of new digital application processes for banking and insurance products
- Definition of new agile software development processes in the organization (e.g. definition and introduction of a cross-functional DoR)
- Management of internal and external software development teams
- Budget and product roadmap planning on a multi-year level
Aug 2023 - May 2024
10 monthsCologne, Germany
IT Program Manager for a SAP Cutover Project
rhenag AG
- Key areas: service management, banking & insurance, e-commerce
- API cutover manager for the technical migration (from SAP IS-U) and process migration to set up a new regional energy supply company
- Establishment of a program management structure for reporting and tracking individual migration subprojects and work packages
- Establishment of a hybrid project organization between the involved companies and stakeholders/sponsors
- Organization and moderation of program meetings
May 2023 - Nov 2024
1 year 7 monthsFrechen, Germany
Project Manager for IT Service Management (JSM)
Lekkerland Information Systems
- Key areas: change management, requirements management, Scrum, SAFe, Jira & Confluence, test management, chatbots, SAP
- Responsible for the introduction of a new IT service management (ITSM) tool and replacement of a legacy system (Cherwell)
- Concept and implementation of several Atlassian PoCs to automate support of new ITSM processes (e.g. for SAP transports, test management)
- Creation of a PoC requirements catalog and selection of PoC software vendors
- Support in the design and mapping of new change, incident, and service request processes for the new ITSM tool
Aug 2022 - Mar 2023
8 monthsBornheim, Germany
Program Manager for a DIY Online Marketplace
Hornbach Baumarkt AG
- Key areas: energy sector
- Concept and MVP development of an online marketplace in the DIY sector
- Coordination and management of five subprojects/project teams
- Creation and alignment of the MVP product roadmap
- Stakeholder management between internal/external development teams and the client-side program management and business units
Mar 2022 - Aug 2022
6 monthsBerlin, Germany
Project Manager for a Banking Chatbot
Sparkassen Finanzportal
- Concept and project initiation for the new development of a customer service chatbot for Sparkassen
- Technical and business requirements analysis
- Definition of the operating model and stakeholder management between internal and external contacts and development teams
- Creation of a business case and compensation model
- Creation of product presentations for committee work
Jan 2021 - Dec 2021
1 yearRastatt, Germany
Program Manager for a Digitization Strategy
RUF Betten GmbH
- Concept and implementation of a company-wide digitization strategy
- Planning and oversight of further internal digitization projects (e.g. online bed configurator, website relaunch, master data management/consolidation)
- Interim Product Owner for an online bed configurator
- Recruiting new staff for further implementation of the digitization strategy
Oct 2020 - Jan 2022
1 year 4 monthsGermany
Change Manager & Scrum Master
Volkswagen CARIAD
- Support in the introduction of SAFe governance in the company (SAFe role profiles, responsibilities, regular meetings, etc.)
- Establishment of a system team according to SAFe
- Support of PoC phases for software tools
- Support in the introduction and facilitation of initial PI plannings
- Establishment and participation in a company-wide software architecture board and ADRs
Apr 2019 - Aug 2020
1 year 5 monthsInnsbruck, Austria
Business Owner/Program Manager for an Open Banking API Platform
HP IT Solution
- Program Manager/Business Owner for multiple subprojects to build an Open Banking platform (WSO2 API platform)
- Organizational interface between Austrian Hypo and private banks, Volksbanken and the joint IT service provider for software development and operations
- Implementation of a new IT governance and establishment of a central, cross-bank requirements management
- Support of multiple PoC phases with third-party software vendors
- Participation in steering committees and program meetings
May 2018 - Apr 2019
1 yearHamburg, Germany
Project Manager "Digital Transformation" / Interim Product Owner and Scrum Master
Kalorimeta GmbH
- Management of two Scrum pilot teams focused on app development and smart metering
- Interim Product Owner (and part-time Scrum Master) of the pilot teams
- Resource planning and roadmap creation
- Creation of weekly status reports for senior management
- Company-wide implementation and configuration of Jira & Confluence
Jan 2018 - May 2018
5 monthsBerlin, Germany
Product Owner for a Banking Chatbot
Sparkassen Finanzportal
- Responsible for the technical development and rollout of a customer service chatbot as the “standard chatbot solution” of the German Sparkassen
- Creation of the business case
- Roadmap planning for product (further) development
- Stakeholder management between IT, sales, legal and marketing
May 2017 - Nov 2017
7 monthsFrankfurt, Germany
Product Owner in the Securities Area
ING DiBa
- Responsible for technical implementation, UX concept and go-live of a robo advisor for automated online wealth management
- Product roadmap and resource planning
- Stakeholder management between external Scrum team and internal UX, marketing and legal departments
- Organization and moderation of UX requirements workshops
Dec 2016 - Mar 2017
4 monthsBerlin, Germany
Project Manager for a Digital Strategy/Digital Transformation
Kloeckner.i GmbH
- Prototype development of an “Amazon B2B platform” for the steel trade
- Business and sales requirements analysis for the platform
- Creation of the MVP roadmap
- Interface to the UX team for mockup creation and initial UX designs of the platform
- Acquisition of initial B2B marketplace participants for the pilot phase
Jan 2015 - Nov 2016
1 year 11 monthsBerlin, Germany
Partner Manager
Airfy GmbH
- Responsible sales director for building a B2B reseller network for Airfy products (public WLAN hotspots with proprietary cloud software) in the DACH region
- 500 new sales and distribution partners and 8,000 B2B new customers in the DACH region
- Building and leading a sales and customer service team
- Acquisition and support of key account customers, e.g. banks, gas stations and supermarket chains
- Speaker and company representative at events
Feb 2014 - Oct 2014
9 monthsPotsdam, Germany
Entrepreneur in Residence
flightright GmbH
- Concept, business plan development and piloting of an online product for so-called “no-show flights”
- Creation of the pitch deck for a mid six-figure funding round
- Responsible for ISO 9001 certification as quality management representative (QMB)
Apr 2012 - Oct 2013
1 year 7 monthsBerlin, Germany
Working Student
Tirendo GmbH
- Support in the introduction of the Zendesk ticket system for 1st and 2nd level support in eight countries
- B2B acquisition of installation partners and workshop chains (e.g. Pit Stop)
- Creation of competitive analyses
Summary
- Senior Product Manager
- Product Owner
- IT Project Management
- IT Project Manager
- Program Manager
- Agile Product & Software Development
- Business Owner
- Stakeholder Management
- Digital Transformation
- Change Management
- Scrum
- SAFe
- Prototyping & Product MVPs
Languages
German
NativeEnglish
AdvancedFrench
Advanced Education
Oct 2011 - Mar 2014
Freie Universität Berlin
China Studies, Economics and Law · Berlin, Germany
Oct 2007 - Sep 2011
Ruhr Universität Bochum
Economics and Politics of East Asia · Bochum, Germany
Sep 1996 - Jun 2006
Dreieich Gymnasium
Langen, Germany
Certifications & licenses
MIRAKL Business Analyst
ISO 9001 certification as quality management representative (QMB)
flightright GmbH
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