Oliver Stroh - Senior Product Manager for digital application processes

Frankfurt am Main, Germany

Experience

Jun 2024 - Present

1 year 2 months

Frankfurt, Germany

Senior Product Manager for digital application processes

Deutsche Vermögensberatung

Key areas: Agile software development, Stakeholder management, Digital transformation, Agile organizational development
Conceptualization, design and development of new digital application processes for banking and insurance products
Definition of new agile software development processes within the organization (e.g., definition and introduction of a cross-departmental Definition of Ready)
Management of internal and external software development teams
Budget and multi-year product roadmap planning

Aug 2023 - May 2024

10 months

Cologne, Germany

IT Program Director for a SAP cutover project

rhenag AG

Key areas: Service management, Banking & insurance, E-commerce
API cutover manager for the technical migration (from SAP IS-U) and process migration to set up a new regional energy supply company
Establishment of a program management structure for reporting and tracking individual migration subprojects and work packages
Development of a hybrid project organization among the involved companies and stakeholders/sponsors
Organization and facilitation of program meetings

May 2023 - Nov 2024

1 year 7 months

Frechen, Germany

Project Manager for IT Service Management (JSM)

Lekkerland Information Systems

Key areas: Change management, Requirements management, Scrum, SAFe, Jira & Confluence, Test management, Chatbots, SAP
Responsible for the introduction of a new IT Service Management (ITSM) tool and replacement of a legacy system (Cherwell)
Conception and implementation of several Atlassian PoCs to automate support for new ITSM processes (e.g., SAP transports, test management)
Creation of a PoC requirements catalogue and selection of PoC software providers
Support in the design and mapping of new change, incident and service request processes for the new ITSM tool

Aug 2022 - Mar 2023

8 months

Bornheim, Germany

Program Manager for a DIY online marketplace

Hornbach Baumarkt AG

Key areas: Energy sector
Conception and MVP development of an online marketplace in the DIY sector
Coordination and management of five subprojects/project teams
Creation and alignment of the MVP product roadmap
Stakeholder management between internal/external development teams, client-side program management and business departments

Mar 2022 - Aug 2022

6 months

Berlin, Germany

Project Manager for a banking chatbot

Sparkassen Finanzportal

Conception and project initiation for the development of a customer service chatbot for Sparkassen
Technical and functional requirements analysis
Definition of the operating model and stakeholder management between internal and external contacts and development teams
Development of a business case and remuneration model
Creation of product presentations for committee work

Jan 2020 - Dec 2021

1 year

Rastatt, Germany

Program Manager for a digitization strategy

RUF Betten GmbH

Conception and implementation of a company-wide digitization strategy
Project planning and responsibility for additional internal digitization projects (e.g., online bed configurator, website relaunch, master data management/consolidation)
Interim Product Owner for an online bed configurator
Recruiting new staff to further implement the digitization strategy

Oct 2020 - Jan 2022

1 year 4 months

Germany

Change Manager & Scrum Master

Volkswagen CARIAD

Support in the introduction of SAFe governance within the company (SAFe role profiles, responsibilities, regular meetings, etc.)
Establishment of a system team according to SAFe
Support of PoC phases for software tools
Assistance in the introduction and facilitation of initial PI plannings
Establishment and participation in a company-wide software architecture board and ADRs

Apr 2019 - Aug 2020

1 year 5 months

Innsbruck, Austria

Business Owner/Program Director for an Open Banking API platform

HP IT Solution

Program Director/Business Owner for several subprojects to build an Open Banking platform (WSO2 API platform)
Organizational interface between Austrian Hypo- and private banks, Volksbanken and their joint IT service provider for software development and operation
Implementation of new IT governance and establishment of a central cross-bank requirements management
Support of multiple PoC phases with third-party software vendors
Participation in steering committees and program meetings

May 2018 - Apr 2019

1 year

Hamburg, Germany

Project Manager “digital transformation” / Interim Product Owner and Scrum Master

Kalorimeta GmbH

Management of two Scrum pilot teams focused on app development and smart metering
Interim Product Owner (and part-time Scrum Master) of the pilot teams
Resource planning and roadmap creation
Weekly status reporting to executive management
Company-wide implementation and configuration of Jira & Confluence

Jan 2018 - May 2018

5 months

Berlin, Germany

Product Owner for a banking chatbot

Sparkassen Finanzportal

Responsible for the technical development and rollout of a customer service chatbot as the “standard chatbot solution” for German Sparkassen
Development of the business case
Roadmap planning for product development and optimization
Stakeholder management between IT, sales, legal and marketing

May 2017 - Nov 2017

7 months

Frankfurt, Germany

Product Owner in the securities division

ING DiBa

Responsible for technical implementation, UX conception and go-live of a robo-advisor for automated online asset management
Product roadmap and resource planning
Stakeholder management between an external Scrum team and internal UX, marketing and legal departments
Organization and facilitation of UX requirements workshops

Dec 2016 - Mar 2017

4 months

Berlin, Germany

Project Manager for a digital strategy/digital transformation

Kloeckner.i GmbH

Prototype development of an “Amazon B2B platform” for the steel trade
Business and sales requirements analysis for the platform
Creation of the MVP roadmap
Interface to the UX team for mockup creation and initial UX designs of the platform
Acquisition of first B2B marketplace participants for the pilot phase

Jan 2015 - Nov 2016

1 year 11 months

Berlin, Germany

Partner Manager

Airfy GmbH

Sales lead responsible for building a B2B reseller network for Airfy products (public Wi-Fi hotspots with proprietary cloud software) in the DACH region
500 newly acquired sales and distribution partners and 8,000 B2B new customers in the DACH region
Establishment and management of a sales and customer service team
Acquisition and support of key account customers (e.g., banks, gas stations, supermarket chains)
Speaker and company representative at events

Feb 2014 - Oct 2014

9 months

Potsdam, Germany

Entrepreneur in Residence

flightright GmbH

Conception, business plan development and piloting of an online product for “no-show flights”
Creation of pitch materials for a mid six-figure financing round
Responsible for ISO 9001 certification as Quality Management Representative (QMR)

Apr 2012 - Oct 2013

1 year 7 months

Berlin, Germany

Working Student

Tirendo GmbH

Support in the introduction of the Zendesk ticket system for 1st and 2nd level support across eight countries
B2B acquisition of installation partners and workshop chains (e.g., Pit Stop)
Creation of competitive analyses