CDR Manager; BI Analyst

Developed an AI-powered solution for personalized advice in health and nutrition.

Topics: artificial intelligence, product management, business development, project management, data modeling, Scrum.

Tools: MS Azure (Azure Health Bot, Azure OpenAI (GPT-4), Azure Cognitive Search, Azure SQL Database, Azure Computer Vision (OCR)), Google Custom Search API, Trello.

Launched a dietary supplement brand "Feelgoodbears", including formulation, design, and compliance with all relevant health and safety regulations.

Built and optimized the online sales channel (website management, SEO, e-commerce platforms), ran integrated marketing campaigns, and coordinated influencer marketing.

Developed and maintained strategic partnerships for sales expansion and brand awareness.

Responsible for budgeting, financial control and reporting, cost management, investment planning, and accounting compliance.

Responsible for hiring, training, and development of doctors, nurses, and administrative staff.

Managed the clinic budget, billing, and payments from insurance and patients.

Organized and oversaw daily operations (patient management, scheduling, inventory management).

Ensured quality of medical care and compliance with health and safety regulations.

Planned and executed marketing strategies and events to raise awareness.

Generating ideas to improve medical care (new technologies, procedures, treatments).

Data analysis and preparation for the Bavarian Statistical Office (KPIs like bed occupancy, patient numbers).

Role: initially administrative manager, then clinic director.

Developed a high-level concept for integrating multiple ERP systems into a database system and presenting data analysis in Power BI.

Current state analysis, target state, stakeholder identification, requirements definition with status, priority, and implementation effort.

Outlined the BI team and responsibilities and defined next steps.

IT specifications/concepts for the Retail HR KPI dashboard and TMSi in HP ALM, Jira, and Confluence.

Aligned reporting requirements with business support, central IT, and service providers.

Defined epics and user stories, participated in refinement, sprint planning, review, and retrospectives.

Test management: specified and executed test cases (UAT, A/B testing), defect management, and acceptance preparation.

Created ITSM tickets and Cornerstone cases in operations, working closely with the IT department and product owners.

Expanded the existing shop system: integrated products from various wholesalers into Shopify and marketed on eBay and Amazon.

Developed an Excel solution to process CSV data with functions and references for meaningful product titles and descriptions.

Added products in Shopify, uploaded photos, updated inventory, and synchronized with marketplaces via a Shopify app.

Customized an optimized CSS/HTML template for the eBay shop and set up categories.

Marketing activities: SEO, Google AdWords, social media.

Analyzed visitor numbers, page views, net sales, and average order value in Power BI.