Jörg Podesky
Salesforce Consultant
Experience
Salesforce Consultant
confidential
- Preparing and conducting workshops for Salesforce Marketing Cloud and Salesforce Sales Cloud
- Training key users in standard Salesforce capabilities for Sales Cloud & Marketing Cloud, customization capabilities, live demos, including hands-on exercises
- Tools / languages: Marketing Cloud, Sales Cloud
Salesforce Mentoring
NEXI PAYMENTS S.p.A.
- 1:1 mentoring and coaching for Salesforce Data Architect related topics as preparation for Salesforce Data Architect certification
- Tools / languages: Core Cloud
Salesforce Consultant
Sourc-e GmbH
- Optimisation of Salesforce Sales Cloud
- Business process analysis and creation of solution designs
- Implementation, testing and deployment of changes
- Process optimization for account, contact and opportunity management
- Setting up various reports and dashboards for different target groups
- Implementation of CTI
- Maintaining metadata changes in GitLab
- Tools / languages: Salesforce Sales Cloud, CTI, GitLab, Lightning Flows
Salesforce Architect, Deployment Manager
BYK Chemie GmbH
Implementation of Salesforce Sales and Service Clouds with Field Service (multi orgs)
Responsible for overall system landscape of service and sales teams
Ensuring system governance and set up of an application lifecycle management process (ALM)
Stakeholder Management: alignments with business, IT and implementation partners
Creation of solution designs and implementing change requests end-to-end
Set up of release management process (deployment path) using Azure DevOps
Managing deployments, conducting code reviews, solving merge conflicts in Git
Conception of interfaces, integrations and mappings with SAP CPI / SAP ERP
Managing and conducting migration of SAP CRM and SAP ERP data into Salesforce using Data Loader, Salesforce Inspector and SAP interfaces
Implementing Outlook Integration and Einstein Activity Capture for automatic email and event synchronization
Business requirements analysis and creation of solution designs for implementation in Salesforce
Evaluation and technical approval of user stories
Ensuring of IT operations, administration of the system
Tools / languages: Salesforce Service Cloud, Experience Cloud, Sales Cloud, Field Service, Atlassian Jira/Confluence, Own Company, Microsoft Azure DevOps, SAP ECC, SAP CPI, Documill, Git, ServiceNow
Business Architect, Administrator
Jaguar Land Rover Europe
- Implementation, improvement and rollout of Salesforce as a global lead management tool in different European markets
- Developing global solutions for different markets, maintaining alignments with regional and global teams
- Technical consulting of gathering requirements and detailed designing for the sales management tool
- Stakeholder Management: alignments with IT and business (Product Owner, Project Manager, Developer Team)
- Maintaining, implementing and testing of change requests
- Planning, rollout and hypercare of sales management tool in multiple markets
- Developing and implementing solutions for automated document generation for quotes and orders with Conga
- Prospect data migration of legacy system into Salesforce
- UAT testing and creating documentation
- Training of end-users
- Analysis and fixing of bugs
- Setting up Salesforce reports and dashboards for retailer and management
- Analysis, solution designing and supporting tests of different integrations with Salesforce (SAP CRM, contracting system, car configurator)
- Maintenance and documentation of user stories
- Tools / languages: Salesforce Sales Cloud, Experience Cloud, Atlassian Jira/Confluence/Bitbucket, HP ALM, Conga Composer, Lightning Flow, Apex, SAP CRM, Wrike, WebJassy
Business Consultant, Project Manager, Administration
Anonymous
- Development of an interface for transactional emails
- Developing a solution concept for sending out transactional emails to account customers
- Functional analysis of interfaces (IBM Watson Campaign Automation, UBX)
- Development of a model to dynamically do callouts for sending transactional emails based on criteria triggered by account changes using dynamic parameters
- Development of a model to configure information for sendout emails based on different criteria using dynamically chosen personalization tags
- Creation of technical concept and documentation
- Project management
- Tools / languages: Salesforce, Apex, Visualforce Page, Lightning Components
Business Consultant, Project Manager, Developer
Anonymous
- Lightning Switch Sales Cloud
- Consulting in migration of sales processes from Classic to Lightning
- Consulting and implementation of process analysis and optimization
- Creation of documentation
- Creation of training scripts and end user training
- Global project management (agile / Scrum)
- Maintenance and documentation of user stories (Jira & Confluence)
- Tools / languages: Salesforce, Apex, Jira, Confluence, Visualforce Page, Lightning Components
Business Consultant, Project Manager, Developer
Anonymous
- Development of global data processing for portfolio and fund management and migration of data
- Development of batch classes for importing and calculating global portfolio and fund data
- Improvement of existing processes (meeting notes, portfolio management)
- Project management
- Tools / languages: Salesforce, Apex
Consultant, Project Manager, Developer
Anonymous
- Lightning Switch Service Cloud
- Consulting in migration of service processes from Classic to Lightning
- Consulting and implementation of process analysis and optimization
- Support of business process improvements and optimizations
- Creation of documentation
- Creation of training scripts and end user training
- Project management of remote back office (agile / Scrum)
- Maintenance and documentation of user stories (Jira & Confluence)
- Tools / languages: Salesforce, Apex, Jira, Confluence
Consultant, Project Manager, Developer
Anonymous
- Implementation of Salesforce CRM for sales area, development of a Kafka Rest interface
- Development of a Kafka Rest API (consuming and processing data events)
- Implementation of dynamic apex managed sharing
- Creation of a 360° view
- Consulting and creation of processes for sales (Dealer and customer management)
- Development of triggers and flows
- Functional analysis of global sharing model for German sales areas
- Consulting and support of process analysis and optimization
- Creation of documentation
- Project management
- Tools / languages: Salesforce, Apex, Jira, Confluence
Project Manager, Developer, Business Analyst
Anonymous
- Integration of a sales area dealer handling in an existing Salesforce CRM system
- Development of daily batch routines for upserting different dealer data, revenues and KPIs
- Development and implementation of dynamically calculating KPIs
- Tools / languages: Salesforce, Apex
Developer, Business Analyst
Anonymous
- Introduction of a sales tool based on partner community
- Development of a partner community for sales (based on VisualForce Pages)
- Development of Apex and Java controllers
- Development of a data business and sharing model for integration to an existing Salesforce organization
- Tools / languages: Salesforce, Apex, Trello
Summary
Certified Salesforce Architect and Salesforce Consultant with a technical background. Started in the Salesforce environment in 2013 as a Salesforce Developer and transitioned to the role of a Salesforce Consultant, Project Manager and Architect in 2016. Gathered a diversified knowledge in different Salesforce areas through various smaller and bigger projects across different industries, ensuring that delivered solutions follow best practices, are scalable, adaptable, trusted and deliver value to the business.
Skills
Solution / Technical Architect
Business Analyst
Administrator
Release / Deployment Manager
Project Manager
Core Clouds (Sales Cloud, Service Cloud), Experience Cloud, Field Service, Data Cloud, Marketing Cloud
Crm Consulting, Business Analysis, Data Modelling, Process Optimization, Solution Designing, Architectural And Conceptual Designing, Data Migration, Administration, Integrations (I.e. Sap Erp/crm)
Administration, Standard And Customizing Tools – Flows, Data Loader, Reports/dashboards Etc.
Atlassian Jira/confluence, Servicenow, Hp Alm, Trello, Uml, Lucid
Microsoft Azure Devops, Bitbucket, Gitlab, Copado
Apex, Visualforce, Java, Javascript, Lwc, Git
Languages
Education
IHK
IT specialist application development · Germany
TU Darmstadt
Master of Science, Focus: Project Management · economic computer science · Darmstadt, Germany
Certifications & licenses
Professional Scrum Certified (Master I / Product Owner I)
Project Management (IPMA / GPM)
Salesforce Accredited Professional (Process Automation)
Salesforce Certified (Architect: Application / System / Data / Sharing and Visibility / Development Lifecycle and Deployment / Integration / Identity and Access Management; Consultant: Sales Cloud / Service Cloud / Cloud / Field Service / Data Cloud /
Profile
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