Recommended expert

Ramy Elhawary

Head of IT – Global

Ramy Elhawary
Freising, Germany

Experience

Nov 2024 - Present
1 year 3 months
Berlin, Germany

Head of IT – Global

Rapid Data GmbH

  • IT Strategy & Leadership: Develop and execute a forward-looking IT strategy aligned with business objectives, ensuring the adoption of emerging technologies to drive efficiency, innovation, and long-term scalability across all internal IT domains.
  • IT Infrastructure & Operations: Oversee the design, implementation, and continuous improvement of a secure, scalable, and high-performance IT infrastructure, enabling business growth and operational stability in a dynamic, international environment.
  • Cybersecurity & Compliance: Establish and maintain robust IT security frameworks, policies, and technical controls to safeguard company assets and data, ensuring full compliance with industry regulations and standards.
  • Cloud Architecture & Operations: Design, implement, and optimize cloud strategies using platforms such as Microsoft Azure and AWS, ensuring cost-efficiency, performance, and alignment with business needs across hybrid and cloud-native environments.
  • Team Leadership & Development: Build, lead, and empower a high-performing IT team, fostering a culture of accountability, collaboration, and continuous improvement across all internal IT areas including ITSM and Development and DevOps.
  • Vendor & Stakeholder Management: Collaborate cross-functionally with internal stakeholders and external technology partners to ensure efficient IT service delivery, seamless project execution, and cost-effective vendor management.
  • Digital Transformation & Automation: Champion digital transformation by introducing automation and cloud-first strategies, modernizing legacy systems, and optimizing internal IT processes to increase agility and scalability.
  • Application Management: Lead the implementation, integration, and lifecycle management of Enterprise Applications, ensuring a seamless, secure, and user-centric application landscape.
  • Budget & Cost Control: Manage the IT budget with precision, ensuring transparent cost control while supporting strategic investments that align with business priorities and future growth.
Apr 2022 - Dec 2024
2 years 9 months
Munich, Germany

Senior IT Manager

CAPMO GmbH

  • Developed and implemented a comprehensive long-term IT strategy aligned with organizational objectives, overseeing and organizing all IT-related activities.
  • Led strategic and operational management of the IT department, promoting team professional development, and ensuring high levels of employee satisfaction.
  • Maintained an Information Security Management System (ISMS) based on ISO 27001, ensuring compliance with all controls.
  • Directed the continuous development and modernization of IT architecture and processes, including constant monitoring of market trends and evaluating potential applications.
  • Collaborated closely with internal stakeholders, with a strong focus on supporting research activities.
  • Managed and negotiated AMC, SLA, and OLA with vendors and third parties.
  • Developed and maintained cloud computing services such as AWS and Azure, alongside IT applications and infrastructure.
  • Implemented ITIL best practices for improving workflow efficiency.
Mar 2015 - Apr 2022
7 years 2 months
Abu Dhabi, United Arab Emirates

Sr. Manager IT Infrastructure

NCC Holding

  • Managed IT Infrastructure Platform Services department, supervising a team of 13 employees and maintaining high team motivation and communication.
  • Designed the strategic direction and structure of the department, reporting directly to the CTO.
  • Worked closely with the DevOps team to identify infrastructure requirements for implementing or migrating web/mobile applications and SaaS.
  • Managed medium to large IT projects worth $3M based on PMI methodology, ensuring effective stakeholder communication.
  • Developed IT processes to enhance team productivity and improve collaboration and communication.
  • Defined IT project requirements in collaboration with internal stakeholders.
Jan 2010 - Dec 2015
6 years
Cairo, Egypt

Head of IT

Mivan Marine Ltd

  • Oversaw all technology operations including WAN, Apps, LAN, security, and directed SW/HW team members across the region.
  • Managed a $1.3M data center migration, including passive and active components.
  • Analyzed business requirements to determine modern technology solutions.
  • Prepared departmental budget, forecasting, and KPI tracking.
  • Maintained relationships with suppliers/vendors and assessed contracts and agreements.
Jun 2009 - May 2010
1 year

IT Engineer

  • Troubleshot system and network problems, diagnosing and solving hardware and software faults.
  • Implemented cost-saving procurement processes, resulting in 15% savings.
  • Configured and troubleshot various platforms, including Cisco, VMware, Office365, and Firewalls.
  • Contributed to external IT project planning and design.
Apr 2006 - Feb 2008
1 year 11 months
Cairo, Egypt

IT Support Engineer

Alsawaied Consultant

  • Provided first-level support to 450 users.
  • Installed and tested multiple platform workstations, ensuring hardware and software compatibility.
  • Monitored network infrastructure performance and security.
  • Backed up sensitive data and servers.

Summary

Results-driven IT leader with 18 years of experience in IT strategy, infrastructure, cybersecurity, SaaS, ERP and digital transformation. Currently serving as Head of IT at a leading SaaS company in Germany and Europe, aligning technology initiatives with business objectives to drive efficiency and innovation.

Proven expertise in IT infrastructure, operations, security, cloud solutions, and governance, with a strong track record of leading teams, optimizing IT service delivery, and implementing scalable, secure, and cost-effective solutions. Skilled in stakeholder management, digital transformation, and risk mitigation to support business growth.

Skills

  • Leadership And Team Management: Expert In Leading It Departments, Managing Teams Of Over 15 Employees, And Fostering Professional Development And High Employee Satisfaction.
  • Strategic Planning: Proven Ability To Develop And Implement Long-term It Strategies Aligned With Organizational Goals.
  • Budget Management: Skilled In Planning And Monitoring It Budgets, Ensuring Cost-effective Operations And Strategic Growth.
  • Project Management: Experienced In Managing Medium To Large It Projects Using Pmi Methodologies, Ensuring Timely And Successful Project Delivery.
  • Cloud Computing: Proficient In Aws, Azure, Gcp And Saas Tools, Including Migration, Deployment, And Maintenance.
  • Information Security: Expertise In Maintaining Isms Based On Iso 27001, Ensuring Compliance And Security.
  • Itil Best Practices: Implementing Itil Best Practices For Improved Workflow And Operational Efficiency.
  • Stakeholder Collaboration: Adept At Working Closely With Internal And External Stakeholders To Define Requirements And Achieve Project Goals.
  • Communication Skills: Strong Verbal And Written Communication Skills, Able To Convey Complex Technical Information To Non-technical Stakeholders.

Languages

Arabic
Native
English
Advanced
German
Intermediate

Education

Oct 2001 - Jun 2005

Modern Academy for Science

Bachelor of Science, Management Information Systems · Management Information Systems · Egypt

Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions

Similar Freelancers

Discover other experts with similar qualifications and experience

Luca Pacor
Luca Pacor

ERP Program Manager

View Profile
Herbert Fuchs
Herbert Fuchs

Oracle Fusion Transformation Program Lead

View Profile
Zakaria Aoune
Zakaria Aoune

Vice President Technology

View Profile
Hakan Kisa
Hakan Kisa

Senior IT Manager & Project Manager

View Profile
Paul Webster
Paul Webster

Architecture Consultant (Freelance)

View Profile
Martin Rusnak
Martin Rusnak

Interim CTO

View Profile
Peter Fleischer
Peter Fleischer

Subproject Manager and Solution Architect - Microsoft 365 Transformation

View Profile
Marc Esser
Marc Esser

Scrum Master for Agile Transformation and Team Development - DevOps & Cloud Adoption

View Profile
Tezcan Dilshener
Tezcan Dilshener

Solution Architect / Project Manager

View Profile
Kenan Šabić
Kenan Šabić

Enterprise Architecture

View Profile
Vladimir Ergovic
Vladimir Ergovic

Technical Project Manager / Freelancer

View Profile
Tobias Greiner
Tobias Greiner

Head of IT D-A-CH (CIO)

View Profile
Andreas Zimmermann
Andreas Zimmermann

ITSM-Consultant

View Profile
Frank Joraschkewitz
Frank Joraschkewitz

Lead Project Manager

View Profile
Sven Schrade
Sven Schrade

Head Of IT / Boardmember

View Profile
Matteo Ganzaroli
Matteo Ganzaroli

Vice President IT Applications

View Profile
Martin Bausewein
Martin Bausewein

IT Architect

View Profile
Florian Otte
Florian Otte

Interim CTO

View Profile
Mohamad Dib-skhni
Mohamad Dib-skhni

Project Engineer

View Profile
Christian Schmitt
Christian Schmitt

Operation Manager

View Profile
Vladimir Mildenberger
Vladimir Mildenberger

IT & Cybersecurity Project Manager

View Profile
Matthias Scharf
Matthias Scharf

Service Owner BSS Services

View Profile
Christian Enderle
Christian Enderle

IT Consulting / IT Rebuild

View Profile
David Klemme
David Klemme

Head of Enterprise Architecture Management

View Profile
Lothar Hinsche
Lothar Hinsche

Solution Manager for PoC investigation and replacement and refinement of an existing cloud and IoT power plant control system

View Profile
Thomas Übermeier
Thomas Übermeier

Head of Engineering - Midnight

View Profile
Bernhard Bowitz
Bernhard Bowitz

Senior Security Architect

View Profile
Andreas Antoni
Andreas Antoni

Project Manager for Network and Infrastructure Project Migration EU/US/MEX

View Profile
Achim Klein
Achim Klein

Portfolio Manager, Consultant, Leadership Coach

View Profile
Nenad Vlaski
Nenad Vlaski

Project Management Replacement of Legacy System with Cloud Solution

View Profile