Ramy Elhawary
Head of IT – Global
Experience
Head of IT – Global
Rapid Data GmbH
- IT Strategy & Leadership: Develop and execute a forward-looking IT strategy aligned with business objectives, ensuring the adoption of emerging technologies to drive efficiency, innovation, and long-term scalability across all internal IT domains.
- IT Infrastructure & Operations: Oversee the design, implementation, and continuous improvement of a secure, scalable, and high-performance IT infrastructure, enabling business growth and operational stability in a dynamic, international environment.
- Cybersecurity & Compliance: Establish and maintain robust IT security frameworks, policies, and technical controls to safeguard company assets and data, ensuring full compliance with industry regulations and standards.
- Cloud Architecture & Operations: Design, implement, and optimize cloud strategies using platforms such as Microsoft Azure and AWS, ensuring cost-efficiency, performance, and alignment with business needs across hybrid and cloud-native environments.
- Team Leadership & Development: Build, lead, and empower a high-performing IT team, fostering a culture of accountability, collaboration, and continuous improvement across all internal IT areas including ITSM and Development and DevOps.
- Vendor & Stakeholder Management: Collaborate cross-functionally with internal stakeholders and external technology partners to ensure efficient IT service delivery, seamless project execution, and cost-effective vendor management.
- Digital Transformation & Automation: Champion digital transformation by introducing automation and cloud-first strategies, modernizing legacy systems, and optimizing internal IT processes to increase agility and scalability.
- Application Management: Lead the implementation, integration, and lifecycle management of Enterprise Applications, ensuring a seamless, secure, and user-centric application landscape.
- Budget & Cost Control: Manage the IT budget with precision, ensuring transparent cost control while supporting strategic investments that align with business priorities and future growth.
Senior IT Manager
CAPMO GmbH
- Developed and implemented a comprehensive long-term IT strategy aligned with organizational objectives, overseeing and organizing all IT-related activities.
- Led strategic and operational management of the IT department, promoting team professional development, and ensuring high levels of employee satisfaction.
- Maintained an Information Security Management System (ISMS) based on ISO 27001, ensuring compliance with all controls.
- Directed the continuous development and modernization of IT architecture and processes, including constant monitoring of market trends and evaluating potential applications.
- Collaborated closely with internal stakeholders, with a strong focus on supporting research activities.
- Managed and negotiated AMC, SLA, and OLA with vendors and third parties.
- Developed and maintained cloud computing services such as AWS and Azure, alongside IT applications and infrastructure.
- Implemented ITIL best practices for improving workflow efficiency.
Sr. Manager IT Infrastructure
NCC Holding
- Managed IT Infrastructure Platform Services department, supervising a team of 13 employees and maintaining high team motivation and communication.
- Designed the strategic direction and structure of the department, reporting directly to the CTO.
- Worked closely with the DevOps team to identify infrastructure requirements for implementing or migrating web/mobile applications and SaaS.
- Managed medium to large IT projects worth $3M based on PMI methodology, ensuring effective stakeholder communication.
- Developed IT processes to enhance team productivity and improve collaboration and communication.
- Defined IT project requirements in collaboration with internal stakeholders.
Head of IT
Mivan Marine Ltd
- Oversaw all technology operations including WAN, Apps, LAN, security, and directed SW/HW team members across the region.
- Managed a $1.3M data center migration, including passive and active components.
- Analyzed business requirements to determine modern technology solutions.
- Prepared departmental budget, forecasting, and KPI tracking.
- Maintained relationships with suppliers/vendors and assessed contracts and agreements.
IT Engineer
- Troubleshot system and network problems, diagnosing and solving hardware and software faults.
- Implemented cost-saving procurement processes, resulting in 15% savings.
- Configured and troubleshot various platforms, including Cisco, VMware, Office365, and Firewalls.
- Contributed to external IT project planning and design.
IT Support Engineer
Alsawaied Consultant
- Provided first-level support to 450 users.
- Installed and tested multiple platform workstations, ensuring hardware and software compatibility.
- Monitored network infrastructure performance and security.
- Backed up sensitive data and servers.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Construction (7 years), Manufacturing (6 years), Information Technology (5 years), and Professional Services (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (18.5 years), Project Management (13 years), Finance (6 years), Operations (4 years), Procurement (3.5 years), and Strategy (1.5 years).
Summary
Results-driven IT leader with 18 years of experience in IT strategy, infrastructure, cybersecurity, SaaS, ERP and digital transformation. Currently serving as Head of IT at a leading SaaS company in Germany and Europe, aligning technology initiatives with business objectives to drive efficiency and innovation.
Proven expertise in IT infrastructure, operations, security, cloud solutions, and governance, with a strong track record of leading teams, optimizing IT service delivery, and implementing scalable, secure, and cost-effective solutions. Skilled in stakeholder management, digital transformation, and risk mitigation to support business growth.
Skills
- Leadership And Team Management: Expert In Leading It Departments, Managing Teams Of Over 15 Employees, And Fostering Professional Development And High Employee Satisfaction.
- Strategic Planning: Proven Ability To Develop And Implement Long-term It Strategies Aligned With Organizational Goals.
- Budget Management: Skilled In Planning And Monitoring It Budgets, Ensuring Cost-effective Operations And Strategic Growth.
- Project Management: Experienced In Managing Medium To Large It Projects Using Pmi Methodologies, Ensuring Timely And Successful Project Delivery.
- Cloud Computing: Proficient In Aws, Azure, Gcp And Saas Tools, Including Migration, Deployment, And Maintenance.
- Information Security: Expertise In Maintaining Isms Based On Iso 27001, Ensuring Compliance And Security.
- Itil Best Practices: Implementing Itil Best Practices For Improved Workflow And Operational Efficiency.
- Stakeholder Collaboration: Adept At Working Closely With Internal And External Stakeholders To Define Requirements And Achieve Project Goals.
- Communication Skills: Strong Verbal And Written Communication Skills, Able To Convey Complex Technical Information To Non-technical Stakeholders.
Languages
Education
Modern Academy for Science
Bachelor of Science, Management Information Systems · Management Information Systems · Egypt
Profile
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