Responsible for the global rollout and implementation of SAP SuccessFactors SF EC, Talent Mgm, HR Analytics and Workforce Planning
Managed escalations among various project parties (HR, IT, Works Council and implementation partners)
Built and led the project and change management teams
Implemented SAP Concur and ATOS Time Management with links to SAP FICO and local payroll systems
Provided functional and technical consulting on IT infrastructure, system and process landscape, and implementation of all SF modules
Dec 2019 - Dec 2023
4 years 1 month
Munich, Germany
Service Delivery Management (Freelance)
CHG-Meridian AG
Set up a service delivery department and adapted internal and external processes and IT solutions
Managed the project to implement SAP interfaces to ServiceNow for the new department
Defined processes in claims and escalation management areas
Managed service delivery in southern Germany
Apr 2016 - Nov 2019
3 years 8 months
Munich, Germany
Director Consulting Services
CGI Deutschland
Held business responsibility for the DACH region at Lake Constance
Advised on transition and change management as well as carve-in & carve-out projects
Led the SAP HCM upgrade to SAP SuccessFactors SF EC, Talent Mgm, HR Analytics and Workforce Planning with interfaces to SAP FICO and local service systems
Provided client advice in negotiations and escalation management
Led the implementation of multiple SAP HCM and SuccessFactors projects in the automotive, defense & aerospace sectors
Offered project management consulting from RfQ/RfP preparation to the hypercare phase
Member of the defense & aerospace management team
Jan 2015 - Mar 2016
1 year 3 months
Management Consulting C-Level for Data Center Services (Freelance)
Shasta Investment Group
Advised on setting up a data center
Managed the product portfolio for data center services
Handled partner management
Advised on negotiations between technology providers and investors
Feb 2012 - Dec 2014
2 years 11 months
Friedrichshafen, Germany
Head of IT HR Core Services
ZF Friedrichshafen AG
Led the global HR core service center (all SAP modules and non-SAP services) and managed external consulting teams
Program management for SAP HCM rollout projects in Europe, South America, and India
Gradual replacement of LogaHR with SAP PY at individual locations
Developed IT pricing strategy and service portfolio
Planned annual IT service and project budgets and served as contact for escalations and negotiations with the Works Council on IT-HR topics
Jan 2008 - Dec 2011
4 years
Management Consulting C-Level Mobile Operator (Freelance)
Shasta Investment Group
Developing the business plan, product portfolio and pricing strategy
Creating the marketing strategy for B2B, B2C and B2G businesses
Managing contracts with investors and business partners
Sales and customer acquisition in the MEA region
Business development and investment projects in MEA/SEA regions, South Korea and China, including leading negotiations on business and technical levels
Jun 2003 - Dec 2007
4 years 7 months
Dubai, United Arab Emirates
Senior Manager Sales and Business Development
Siemens AG / Nokia Siemens Networks
Responsible for sales of mobile and fixed network solutions in the MEA region
Leading local sales and commercial teams
Member of the turnaround committee for HR and compliance topics in the MEA region
Mar 2001 - May 2003
2 years 3 months
India
SAP HCM Process Manager (Freelance)
Siemens AG
Process management for global rollout of SAP HCM Payroll
Implementing global Siemens HR processes within the SAP environment
Leading international process consulting teams
Jan 1999 - Feb 2001
2 years 2 months
Hamburg, Germany
Senior HR Manager
Netlife AG
Managing the corporate service teams (HR, office management, project support)
Developing a compensation and benefits model
Responsible for reporting management
Summary
Human Resources IT and Strategy Advisory: Consulting from requirements analysis to project management and post go-live support with SAP and non-SAP solutions
Industry experience: Automotive, Telecommunications, Defense & Aerospace, Financial Services
Strong knowledge: Waterfall, Kanban, Scrum and hybrid project management methodologies; special skills in escalation management, vendor and partner management, and culture management
Languages
German
Native
English
Advanced
Persian
Advanced
Kurdish
Advanced
Education
Aug 1992 - Jul 1996
Universität GHS Duisburg/Essen
Diploma in Business Administration · Human Resources, Work and Organizational Psychology, Business Management · Germany