Andreas Müllner - Freelancer

Recommended expert

Munich, Germany

Experience

Sep 2015 - Present

10 years 5 months

Freelancer

Freelancer Management- und Prozessberatung

25 years of experience in project and process consulting
Project and process consulting (projects up to a volume of EUR 2.5 million, 12 employees, 18 months duration)
Process automation and digitalization (RPA)
Account management with a volume of EUR 3.5 million p.a.

Project extracts:

Role: External project manager Media House – digitalization of processes (6 months)
Requirements manager between business units and group IT for process optimization in the central PMO
Management of several process digitalization projects
Development and implementation of processes, methods and templates for portfolio and project management as well as requirements management
Development and introduction of return-on-investment calculations including template development
Support of improvement measures from idea to implementation (user stories, approvals, project execution)
Outcome: Agreed procedures and templates in the PMO, successful implementations with verified ROI and standardized reporting
Role: External project manager Logistics – subproject manager Hypercare error resolution (6 months)
Project and process management
Leadership in successfully fixing design and validation errors after go live
Introduction of reporting and project reporting
Outcome: Error-free logistics processes and transparent project management
Role: External project manager BSR – program and project manager Robotic Process Automation (14 months)
Definition of the standard approach for RPA and automation projects (PMO methodology, processes, templates)
Training on process automation and ROI analysis
Pilot and management of operational automation projects
Outcome: Standardized project procedure for RPA, successful process automation
Role: External project manager BSR – project manager demand management "SmartFleet 4.0" (4 months)
Overall project management evaluating requirements for fleet management software
Workshop lead to derive software requirements
Definition of templates and user stories for software selection
Tender management
Outcome: Structured, workshop-based project for successful requirement gathering
Role: External project manager Daiichi Sankyo – project manager building a process house (3 months)
Setup of a complete process house based on SAP blueprints and stakeholder interviews
Visualization of the entire supply chain (value chain level)
Documentation of all processes and relevant KPIs
Outcome: Documented end-to-end scenarios along the value chain
Role: External project manager Insurance – project manager simulation calculation of project success (6 months)
Development of a simulation model to quantify project success on the income statement
Calculation of use cases and scenarios
Outcome: Method for quantifying project success on business results
Role: External project manager 1&1 – demand manager in the PMO (6 months)
Development of methods, processes and templates for central PMO project work
Demand management from idea to IT-technical implementation
Preparation of user stories and ROI analyses
Support of implementation
Outcome: Structured support from idea to implementation with ROI analysis
Role: External project manager Daimler AG – process and IT management project manager (18 months)
Demand management for digital projects
Derivation of requirements for digital IT projects
Concept development for merger of customer databases
ROI analysis and creation of user stories
Support of ideas to implementation and representation in the demand board
Design and setup of an IT support structure (ITIL)
Definition and modeling of relevant process models, SLAs/OLAs
Implementation of the ITIL concept
Development of a master data template structure (MDM), data structures, rules and migration concept
Outcome: Specific ITIL concept and integration of customer databases

Jan 2015 - Jun 2015

6 months

Munich, Germany

Head of Consulting Firm

Cpro Industry GmbH

Responsible for the Munich office of a medium-sized process and IT consulting firm
Steering IT implementations
Acquisition and operational management of consulting projects
Responsibility for all projects regarding quality, time and budget

Feb 2013 - Jun 2014

1 year 5 months

Munich, Germany

Senior Account Manager

IDS Scheer GmbH

Responsible for sales and delivery of IT and process optimization projects
Full customer responsibility from acquisition to implementation

Nov 2007 - Jan 2013

5 years 3 months

Munich, Germany

Senior Manager

IDS Scheer GmbH

Management of projects in process management and IT (projects up to EUR 2.5 million, 12 employees, 18 months)
Process-oriented SAP implementations
Development of project standards and methods (AVE models)
Supply chain management and process optimization
Development of corporate control KPI models and process performance measurement along the value chain

Project extracts:

Overall project manager Brau Holding International (12 months, budget EUR 1.4 million, team of 10)
Process-oriented IT implementation in the beverage industry, SAP template setup and rollout
Outcome: Harmonized processes and a unified SAP template across the group
Overall project manager Berzelius (6 months, budget EUR 400,000, team of 4)
Harmonization of business processes along the supply chain, establishment of a harmonized process house
Outcome: Unified processes as preparation for ERP system implementation
Overall project manager Jenoptik (6 months, budget EUR 1.44 million, team of 12)
Process-oriented SAP ERP implementation, harmonization of supply chain processes, development of end-to-end process models and KPI system
Outcome: Harmonized business processes, completed process model, efficient scenarios and project approach developed
Proactive coaching BASF (8 months, budget EUR 160,000, team of 2)
Development of global logistics KPI systems in SAP for order-to-cash, production planning and procure-to-pay
Creation of dashboards from executive board to supply chain controller
Outcome: Unified global logistics KPI system
Internal project manager IDS Scheer (4 months, budget EUR 240,000, team of 4)
Mapping of the new corporate organization in KPI and control model
Outcome: End-to-end reporting along the value chain
Project manager SABIC Saudi Arabia (14 months, budget EUR 800,000, team of 3)
Setup of an SAP training center for supply chain management processes
Outcome: Company-specific SAP training center and standard training approach
Overall project manager Munich Re (12 months, budget EUR 1.4 million, team of 6)
Implementation of SAP records management, development of electronic filing and record models, management of in-house developments, creation of training materials
Outcome: Harmonized process and file models as well as corresponding training materials

Dec 2006 - Oct 2007

11 months

Munich, Germany

Manager

4C Group AG

Execution and management of consulting projects
Portfolio and project management
Leading the setup of a reporting system for an insurance company

Project extract:

Overall project manager Generali Insurance (6 months, budget EUR 580,000, team of 4)
Development of a new KPI system for the IT subsidiary, design of dashboards and KPI sheets, preparation of monthly and quarterly reports
Outcome: First end-to-end reporting along the value chain and development of a standard approach for reporting projects

Jan 2006 - Aug 2006

8 months

Senior Process Consultant

Siemens Business Services

Internal project manager SBS (12 months, budget 2.5 million EUR, team of 10)
Set up a metrics-based corporate management system (SAP BW) and reporting structures (dashboards)
Redesigned the market development and service offering life cycle processes in the Siemens Process House
Result: Consistent reporting structures and end-to-end corporate management for project, development, and outsourcing business

Sep 2001 - Dec 2005

4 years 4 months

Senior Management Consultant

Siemens Business Services

Evaluation and improvement of supply chain processes through an SCM assessment, redesign of purchasing and production processes
Calculation and simulation of ROI impacts (offshoring, software updates, corporate CRM template)
Process improvement and re-engineering as preparation for outsourcing and shared services
Consulting on process optimization and building a staffing department (pharma/chemicals)

Results:

Optimized and harmonized business processes along the supply chain
Complete business cases for offshore centers, software updates, and corporate template rollouts
Shifting processes to offshore centers and workflow optimization
20% optimization of the staffing process

Jul 2000 - Jul 2001

1 year 1 month

Consultant

Wassermann AG

Consulting projects on process and production control in manufacturing companies
Implementation and customization of the production control software WAY

Project excerpts:

Deputy project leader at Oranienburger Pharma Werke (6 months)
ERP-SCM consulting, WAY software implementation, harmonization of production processes
Result: Backlog-free and harmonized processes, 18% reduction in inventory, shorter lead times
External consultant at Elektrostar (6 months)
Implementation and configuration of the WAY software, supply chain process optimization
Result: Reduced inventory costs and optimized production processes

Skills

Project And Process Consulting (Projects Up To A Volume Of Eur 2.5 Million, 12 Employees, 18 Months Duration)
Process Automation And Digitalization (Rpa)
Account Management With A Volume Of Eur 3.5 Million P.a.
Pmo Processes, Methods, Templates
Operational Development Of Project Management Processes, Methods, Approaches And Templates
Program And Portfolio Management, Multi-project Management
Digitalization Strategy, Rpa – Robotic Process Automation
Business Process Management, Development Of Process Models And Maturity Assessments (Pmma Certificate)
Economic Feasibility Analysis (Roi) And Building Of Kpi Systems
Responsible Conduct
Analytical, Holistic Thinking
Fact-based Decision Making
Performance-oriented Work
Assertiveness In Projects
Requirements Engineering / Demand Management (Steinbeis Method)
Pmo Methodology, Processes And Templates
Business Process Management And Process Harmonization
Prince2, Agile
Kvp And Scor Process Model