Recommended expert

Andreas Müllner

Freelancer

Andreas Müllner
Munich, Germany

Experience

Sep 2015 - Present
10 years 7 months

Freelancer

Freelancer Management- und Prozessberatung

  • 25 years of experience in project and process consulting
  • Project and process consulting (projects up to a volume of EUR 2.5 million, 12 employees, 18 months duration)
  • Process automation and digitalization (RPA)
  • Account management with a volume of EUR 3.5 million p.a.

Project extracts:

  • Role: External project manager Media House – digitalization of processes (6 months)

  • Requirements manager between business units and group IT for process optimization in the central PMO

  • Management of several process digitalization projects

  • Development and implementation of processes, methods and templates for portfolio and project management as well as requirements management

  • Development and introduction of return-on-investment calculations including template development

  • Support of improvement measures from idea to implementation (user stories, approvals, project execution)

  • Outcome: Agreed procedures and templates in the PMO, successful implementations with verified ROI and standardized reporting

  • Role: External project manager Logistics – subproject manager Hypercare error resolution (6 months)

  • Project and process management

  • Leadership in successfully fixing design and validation errors after go live

  • Introduction of reporting and project reporting

  • Outcome: Error-free logistics processes and transparent project management

  • Role: External project manager BSR – program and project manager Robotic Process Automation (14 months)

  • Definition of the standard approach for RPA and automation projects (PMO methodology, processes, templates)

  • Training on process automation and ROI analysis

  • Pilot and management of operational automation projects

  • Outcome: Standardized project procedure for RPA, successful process automation

  • Role: External project manager BSR – project manager demand management "SmartFleet 4.0" (4 months)

  • Overall project management evaluating requirements for fleet management software

  • Workshop lead to derive software requirements

  • Definition of templates and user stories for software selection

  • Tender management

  • Outcome: Structured, workshop-based project for successful requirement gathering

  • Role: External project manager Daiichi Sankyo – project manager building a process house (3 months)

  • Setup of a complete process house based on SAP blueprints and stakeholder interviews

  • Visualization of the entire supply chain (value chain level)

  • Documentation of all processes and relevant KPIs

  • Outcome: Documented end-to-end scenarios along the value chain

  • Role: External project manager Insurance – project manager simulation calculation of project success (6 months)

  • Development of a simulation model to quantify project success on the income statement

  • Calculation of use cases and scenarios

  • Outcome: Method for quantifying project success on business results

  • Role: External project manager 1&1 – demand manager in the PMO (6 months)

  • Development of methods, processes and templates for central PMO project work

  • Demand management from idea to IT-technical implementation

  • Preparation of user stories and ROI analyses

  • Support of implementation

  • Outcome: Structured support from idea to implementation with ROI analysis

  • Role: External project manager Daimler AG – process and IT management project manager (18 months)

  • Demand management for digital projects

  • Derivation of requirements for digital IT projects

  • Concept development for merger of customer databases

  • ROI analysis and creation of user stories

  • Support of ideas to implementation and representation in the demand board

  • Design and setup of an IT support structure (ITIL)

  • Definition and modeling of relevant process models, SLAs/OLAs

  • Implementation of the ITIL concept

  • Development of a master data template structure (MDM), data structures, rules and migration concept

  • Outcome: Specific ITIL concept and integration of customer databases

Jan 2015 - Jun 2015
6 months
Munich, Germany

Head of Consulting Firm

Cpro Industry GmbH

  • Responsible for the Munich office of a medium-sized process and IT consulting firm
  • Steering IT implementations
  • Acquisition and operational management of consulting projects
  • Responsibility for all projects regarding quality, time and budget
Feb 2013 - Jun 2014
1 year 5 months
Munich, Germany

Senior Account Manager

IDS Scheer GmbH

  • Responsible for sales and delivery of IT and process optimization projects
  • Full customer responsibility from acquisition to implementation
Nov 2007 - Jan 2013
5 years 3 months
Munich, Germany

Senior Manager

IDS Scheer GmbH

  • Management of projects in process management and IT (projects up to EUR 2.5 million, 12 employees, 18 months)
  • Process-oriented SAP implementations
  • Development of project standards and methods (AVE models)
  • Supply chain management and process optimization
  • Development of corporate control KPI models and process performance measurement along the value chain

Project extracts:

  • Overall project manager Brau Holding International (12 months, budget EUR 1.4 million, team of 10)

  • Process-oriented IT implementation in the beverage industry, SAP template setup and rollout

  • Outcome: Harmonized processes and a unified SAP template across the group

  • Overall project manager Berzelius (6 months, budget EUR 400,000, team of 4)

  • Harmonization of business processes along the supply chain, establishment of a harmonized process house

  • Outcome: Unified processes as preparation for ERP system implementation

  • Overall project manager Jenoptik (6 months, budget EUR 1.44 million, team of 12)

  • Process-oriented SAP ERP implementation, harmonization of supply chain processes, development of end-to-end process models and KPI system

  • Outcome: Harmonized business processes, completed process model, efficient scenarios and project approach developed

  • Proactive coaching BASF (8 months, budget EUR 160,000, team of 2)

  • Development of global logistics KPI systems in SAP for order-to-cash, production planning and procure-to-pay

  • Creation of dashboards from executive board to supply chain controller

  • Outcome: Unified global logistics KPI system

  • Internal project manager IDS Scheer (4 months, budget EUR 240,000, team of 4)

  • Mapping of the new corporate organization in KPI and control model

  • Outcome: End-to-end reporting along the value chain

  • Project manager SABIC Saudi Arabia (14 months, budget EUR 800,000, team of 3)

  • Setup of an SAP training center for supply chain management processes

  • Outcome: Company-specific SAP training center and standard training approach

  • Overall project manager Munich Re (12 months, budget EUR 1.4 million, team of 6)

  • Implementation of SAP records management, development of electronic filing and record models, management of in-house developments, creation of training materials

  • Outcome: Harmonized process and file models as well as corresponding training materials

Dec 2006 - Oct 2007
11 months
Munich, Germany

Manager

4C Group AG

  • Execution and management of consulting projects
  • Portfolio and project management
  • Leading the setup of a reporting system for an insurance company

Project extract:

  • Overall project manager Generali Insurance (6 months, budget EUR 580,000, team of 4)
  • Development of a new KPI system for the IT subsidiary, design of dashboards and KPI sheets, preparation of monthly and quarterly reports
  • Outcome: First end-to-end reporting along the value chain and development of a standard approach for reporting projects
Jan 2006 - Aug 2006
8 months

Senior Process Consultant

Siemens Business Services

  • Internal project manager SBS (12 months, budget 2.5 million EUR, team of 10)
  • Set up a metrics-based corporate management system (SAP BW) and reporting structures (dashboards)
  • Redesigned the market development and service offering life cycle processes in the Siemens Process House
  • Result: Consistent reporting structures and end-to-end corporate management for project, development, and outsourcing business
Sep 2001 - Dec 2005
4 years 4 months

Senior Management Consultant

Siemens Business Services

  • Evaluation and improvement of supply chain processes through an SCM assessment, redesign of purchasing and production processes
  • Calculation and simulation of ROI impacts (offshoring, software updates, corporate CRM template)
  • Process improvement and re-engineering as preparation for outsourcing and shared services
  • Consulting on process optimization and building a staffing department (pharma/chemicals)

Results:

  • Optimized and harmonized business processes along the supply chain
  • Complete business cases for offshore centers, software updates, and corporate template rollouts
  • Shifting processes to offshore centers and workflow optimization
  • 20% optimization of the staffing process
Jul 2000 - Jul 2001
1 year 1 month

Consultant

Wassermann AG

  • Consulting projects on process and production control in manufacturing companies
  • Implementation and customization of the production control software WAY

Project excerpts:

  • Deputy project leader at Oranienburger Pharma Werke (6 months)

  • ERP-SCM consulting, WAY software implementation, harmonization of production processes

  • Result: Backlog-free and harmonized processes, 18% reduction in inventory, shorter lead times

  • External consultant at Elektrostar (6 months)

  • Implementation and configuration of the WAY software, supply chain process optimization

  • Result: Reduced inventory costs and optimized production processes

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Insurance (16.5 years), Pharmaceutical (16 years), Professional Services (12 years), Automotive (10.5 years), Transportation (10.5 years), and Media and Entertainment (10.5 years).

Insurance
Pharmaceutical
Professional Services
Automotive
Transportation
Media and Entertainment

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (20 years), Information Technology (16 years), Operations (16 years), Supply Chain Management (10.5 years), Business Intelligence (6.5 years), and Human Resources (4.5 years).

Project Management
Information Technology
Operations
Supply Chain Management
Business Intelligence
Human Resources

Skills

  • Project And Process Consulting (Projects Up To A Volume Of Eur 2.5 Million, 12 Employees, 18 Months Duration)

  • Process Automation And Digitalization (Rpa)

  • Account Management With A Volume Of Eur 3.5 Million P.a.

  • Pmo Processes, Methods, Templates

  • Operational Development Of Project Management Processes, Methods, Approaches And Templates

  • Program And Portfolio Management, Multi-project Management

  • Digitalization Strategy, Rpa – Robotic Process Automation

  • Business Process Management, Development Of Process Models And Maturity Assessments (Pmma Certificate)

  • Economic Feasibility Analysis (Roi) And Building Of Kpi Systems

  • Responsible Conduct

  • Analytical, Holistic Thinking

  • Fact-based Decision Making

  • Performance-oriented Work

  • Assertiveness In Projects

  • Requirements Engineering / Demand Management (Steinbeis Method)

  • Pmo Methodology, Processes And Templates

  • Business Process Management And Process Harmonization

  • Prince2, Agile

  • Kvp And Scor Process Model

Languages

German
Native
English
Advanced

Education

Oct 2000 - Jun 2004

GSBA Zürich / University of Albany

Master of Business Administration · Business Administration · Zürich, Switzerland

Oct 1997 - Jun 1999

GSBA Zürich

Dipl. Economist, Dipl. Business Administrator · Zürich, Switzerland

Certifications & licenses

ARIS process management

AVE for KPI management method

AVE for process harmonization

ITIL

PMMA (process maturity assessment)

Scrum Master

Profile

Created
Last Update
Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Andreas based?

Andreas is based in Munich, Germany.

What languages does Andreas speak?

Andreas speaks the following languages: German (Native), English (Advanced).

How many years of experience does Andreas have?

Andreas has at least 24 years of experience. During this time, Andreas has worked in at least 8 different roles and for 6 different companies. The average length of individual experience is 3 years and 1 month. Note that Andreas may not have shared all experience and actually has more experience.

What roles would Andreas be best suited for?

Based on recent experience, Andreas would be well-suited for roles such as: Freelancer, Head of Consulting Firm, Senior Account Manager.

What is Andreas's latest experience?

Andreas's most recent position is Freelancer at Freelancer Management- und Prozessberatung.

What companies has Andreas worked for in recent years?

In recent years, Andreas has worked for Freelancer Management- und Prozessberatung.

Which industries is Andreas most experienced in?

Andreas is most experienced in industries like Insurance, Pharmaceutical, and Professional Services. Andreas also has some experience in Automotive, Transportation and Logistics, Media, and Entertainment and Publishing.

Which business areas is Andreas most experienced in?

Andreas is most experienced in business areas like Project Management, Information Technology (IT), and Operations. Andreas also has some experience in Supply Chain Management, Business Intelligence, and Human Resources (HR).

Which industries has Andreas worked in recently?

Andreas has recently worked in industries like Automotive, Insurance, and Transportation and Logistics.

Which business areas has Andreas worked in recently?

Andreas has recently worked in business areas like Information Technology (IT), Operations, and Project Management.

What is Andreas's education?

Andreas holds a Master in Business Administration from GSBA Zürich / University of Albany and a Master from GSBA Zürich.

Does Andreas have any certificates?

Andreas has 6 certificates. Among them, these include: ARIS process management, AVE for KPI management method, and AVE for process harmonization.

What is the availability of Andreas?

Andreas is immediately available for suitable projects.

What is the rate of Andreas?

Andreas's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Andreas?

To hire Andreas, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 830-990 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.