Sascha Piper
Independent (IT) Project Manager and Interim Manager
Experience
Independent (IT) Project Manager and Interim Manager
Projekt-Kosmos Interim Management & Consulting GmbH
- Company setup
- Planning sales and marketing strategy
- Introduced M365
- Created a recruiting process
- Defined company goals and created related KPIs
- Market and competitor analyses
- Contract design including fee models
International Multi-Project & Rollout Manager / Business Analyst for Hardware & Software
Paymenttools
Planning and coordinating international rollouts of payment software and hardware at POS, including improving internal collaboration.
The payment service provider is a subsidiary of an international food retailer that developed its own payment solution. Due to upcoming client projects, an interim rollout manager was needed to plan and manage the rollout projects. These were rollouts of (card) terminals and terminal software in the DACH region and Slovakia. Clients included well-known large companies in food retail and jewelry. The goal was on-time, quality rollout of software and hardware through the setup of processes and project management frameworks, plus active project and risk management.
- (Multi-)Project management for international software and hardware rollouts – e.g. DC POS 3.0 update, payment service provider switch and delivery of terminals (> 8,000 card readers in > 2,000 branches with > 60 project staff)
- Led cross-functional international teams
- Optimized project management – created templates, revised communication channels and processes
- Stakeholder management up to C-level
- Risk management
- Procurement management (1st and 2nd level support and project management tool)
- Vendor management (e.g. terminal manufacturers and logistics)
- Improvements in customer success and support (business analysis)
Tools:
- Jira, Confluence, Smartsheet, Asana, Monday, Trello, Wrike, Slack, M365
Management / Head of Sales
Consulting Firm
Project Manager – “Introduction of a New CRM System in Sales/Staffing”
The goal was to unify and optimize consultant data for freelance and in-house roles by establishing a single, user-friendly CRM system fully integrated into existing systems and achieving a minimum data quality level. Two time-based project phases were defined and started:
- Implement an out-of-the-box CRM system (short term) meeting about 70% of requirements
- Based on that, develop a custom CRM solution on Microsoft platforms to gradually replace the out-of-the-box system long term
Other tasks:
- Requirements analysis for a recruiting CRM
- Procurement management (requesting, reviewing & renegotiating offers)
- Make-or-buy analysis
- Project planning and project/program management (led three internal and one external staff)
- Vendor management (overseeing CRM vendor and external provider for custom CRM)
- Stakeholder management (reporting to executives, workshops with sales staff)
- Change management (planning/executing communication of process and system changes to employees)
- Data migration and Microsoft SharePoint integration, development of an MS PowerApp for data use
Additional activities:
- Defined sales goals and KPIs, strategic company planning
- Introduced OKRs
- Led and managed sales team staff
- Onboarded and trained new sales hires
- Managed internal & external staff
- Developed business units
- Market and competitor analyses
- Coordinated sales & marketing collaboration and projects
Team Lead & Project Manager – Sales/Staffing
Consulting Firm
Project & Process Manager / Business Analyst – “Digitalizing Sales Processes”
Main goal was to let the sales team focus more on revenue-generating tasks. A subjective assessment of daily time distribution by task importance was done at operational and management levels to define a target state. We achieved it through detailed process planning, partial automations via MS PowerAutomate, and restructuring/delegating tasks.
- Analyzed current sales processes for automation opportunities (BPMN, MS Visio)
- Partial automations via MS PowerAutomate
- Created project plans
- Vendor management (external acquisition/sales providers and quality control)
- Coordinated one external staff
- Stakeholder management, reporting to executives
- Change management (planning/executing process change communication)
Project & Process Manager / Business Analyst – “Digitalizing HR Processes”
Overall goal was to attract qualified candidates for various roles, especially consulting and sales. We measured success by application numbers, quality, and long-term placement rates. We achieved these through process creation and optimization in recruiting, selection, and onboarding/offboarding with partial automations via Microsoft solutions.
- Created internal recruiting process for permanent hires (BPMN, MS Visio)
- Developed active sourcing strategies
- Planned, supported, and partly implemented the recruiting process using Microsoft tools (PowerAutomate, SharePoint, Project)
- Built onboarding process (from hire through training) and supported offboarding
- Created project plans
- Stakeholder management (executives and HR staff)
- Change management (planning/executing process change communication)
Additional activities:
- Led and managed sales team staff
- Managed external staff
- Contract design including fee models
- Trained and onboarded new sales hires
- Conducted employee reviews
- Responsible for full sales & recruiting process for freelancers
- Designed recruiting approach and new recruitment strategies
Sales Manager / Recruiter / Staffing Manager
Consulting Firm
- Responsible for designing and optimizing the entire sales & recruiting process for freelancers
- Developed job profiles in close cooperation with managers
- Designed recruiting approach and new strategies
- Conducted interviews and selected suitable freelancers
Account and Project Manager
IT & Management Training Provider
Project & Account Manager – “Introducing New IT/Software Trainings in Partnership with HCL Technologies”
Goal was to jointly increase revenue through a training partnership. We needed shared sales channels and high utilization of training rooms and trainers. We created a dedicated website, annual plan, and booking processes for trainings and rooms.
- Negotiations and project planning/presentation
- Internal process planning and management for marketing/execution
- Coordinated and approved a specific website for training marketing and scheduling (booking and purchase system, including trainer/room booking and course promotion)
- Vendor management (trainers and caterers)
- Stakeholder management (clients, marketing/sales leadership & board)
- Change management (planning/executing process and task change communication)
Other tasks:
- Acquired and advised existing clients, cold calling
- Developed and expanded client opportunities
- Planned and opened new sales channels
Sales Consultant and Project Manager
BMW AG
Project Manager – “Introduction of BMW Motorrad Premium Selection”
BMW pushed nationwide purchase and sale of company motorcycles through dealers to boost used motorcycle sales. Focus was on quality and quantity of used bikes. All involved were trained on the process and executed it independently at each branch. That included smooth procurement through the parent company and online and in-person presentation.
- Created process for acquiring company vehicles
- Managed procurement of motorcycle fleet (reviewed bundled offers on internal sales platform, delivery/inspection/repair/complaints)
- Planned and executed sales presentation
- Stakeholder management (executive level, program managers at BMW AG)
- Vendor management (motorcycle suppliers)
Planning and implementing new sales measures (opening B2B segment for motorcycle division)
Goal was to open a new market segment and increase sales and revenue. We launched a cold call campaign.
- Target group analysis
- Created sales plan
- Executed sales measures
- Reporting to executive level
- Stakeholder management (executive level)
Other tasks:
- Acquired and advised own clients, cold calling
- Organized client events
Languages
Education
Commercial Vocational Training
PFH Private University of Applied Sciences Göttingen
B. Sc. · Psychology · Göttingen, Germany
Certifications & licenses
Agile Scrum Foundation
Confluence Fundamentals
Jira Fundamentals
Prince2 Foundation
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