Recommended expert

Florian Rauhut

Program / Service Manager Operations & Projects

Florian Rauhut
Hanover, Germany

Experience

Jan 2024 - Present
2 years 1 month

Program / Service Manager Operations & Projects

Syna GmbH

  • Span of control: 60 FTE / 8 direct reports
  • Management & coordination of transition phase "Takeover of operations & projects"
  • Establishing and expanding organization & structures
Aug 2022 - Dec 2023
1 year 5 months

Interim Manager - Head of Finance & Analytics

Thüga Smartservice GmbH

  • Span of control: 20 FTE / 2 direct reports
  • Driving short-term organizational and financial changes:
  • High level of sensitivity in leadership to restore the team
  • Introduced dispatching for better load distribution
  • Staffing of internal and external support
  • Definition and establishment of processes
  • Reorganization of the ongoing S/4 Hana program by replacing or adding external consultants, including staffing of 20 FTE within 4 weeks
  • Set up a new project resource and budget planning and established missing processes and financial transparency

Contribution to business success: Stabilized and expanded team & structure (reduced turnover rate by 50%). Established missing processes (requirements, incident and change request management, capacity/resource planning and basis for a project portfolio management system, sparring partner for management & department heads).

Aug 2021 - Aug 2022
1 year 1 month

Business Consultant - Digitalization of Administration

IT Lower Saxony / Ministries of the State of Lower Saxony

  • Support of digital transformation (Online Access Act)
  • Business analysis & reorganization of processes to increase efficiency
  • Interface and translator between state authorities & IT
  • Go-live of over 35 online services (EU-DLR / BQRL)
  • Risk management for subproject and sparring partner for ITN management
  • Guidance of project team members

Contribution to business success: Created efficiency and synergies (e.g. through the guide "10 Steps to an Online Service" for the authorities), streamlined processes and established risk management.

Jan 2021 - Dec 2021
1 year

Strategy and Management Consulting – Repositioning Internal IT

C & P Construction GmbH & Co. KG

  • Conducted analysis using semi-structured interviews with 13 operational managing directors, the IT department and selected units
  • Identified action areas including recommendations (strategic measures, building demand management, standardizing processes, etc.) for the years 2021–2025
  • Completed on time, within budget, and to quality standards
Jan 2021 - Dec 2021
1 year

Project Lead - Billing System

Celle-Uelzen Netz GmbH

  • Lead of billing project kVASy within a BPO framework
  • Created a high-level concept for implementing requirements and demand management including a management decision paper
  • Evaluated and clustered requirements/expectations of the corporate group for IT, prepared for management
  • Completed on time, within budget, and to quality standards
Jan 2020 - Dec 2020
1 year

General Authorized Representative & Project Manager – strategic recommendations

Flughafen Düsseldorf GmbH

  • Assessment of a joint venture of the airport as the basis for a strategic decision recommendation (push forward or exit)
  • Transparent, fact-based assessment using a custom-developed Methodology Cube / Criteria Map
  • Preparation of an indicative company valuation
  • Analysis of cross-functional processes, organizational structures, and the current IT status quo (infrastructure, applications, workflows)
  • Recommendations & decision paper as the basis for the shareholders' strategic decision
  • Management of complex share and stakeholder structures
  • Project controlling based on earned value
  • Delivery on time, on budget, on quality

Contribution to business success: Fact-based, transparent assessment and results understandable by all parties, including an indicative company valuation as the basis for recommendations to the shareholders. This allowed the shareholders to make a decision.

Jan 2019 - Apr 2020
1 year 4 months

Management consulting, sparring partner for the management

C & P GmbH & Co. KG

  • Sparring partner for the newly appointed managing director
  • Review of the company's current situation and development of recommendations
Jan 2019 - Apr 2020
1 year 4 months

Strategy and management consulting - development of IT strategy

Celle-Uelzen Netz GmbH

  • Clarification of company objectives and definition of IT department goals
  • Advice and support in deriving an IT strategy and specifying the resulting action fields
Jan 2018 - Dec 2020
3 years

Strategy and management consulting – merger

E.ON Digital GmbH

  • Support of a group merger in HR/HR IT:
  • Identification of synergies and initiation of synergy projects, plus tracking synergy realization based on a synergy repository
  • Design of a Future Operating Model (FOM) as an agile organization
  • Preparation of decision papers and moderation of E.ON/IY meetings
  • Change management: coaching of executives and talents
  • Development of business cases and board decision papers for BPO scenarios
  • Support of tenders and management of external consultants
  • Multiproject management of various IT group projects, PMO

Contribution to business success: Realization of synergies in the mid-million range (HR IT), development of the 2019–2022 roadmap, reduction of external spend (~30%), strategic advice to management for decision making.

Summary

Leadership personality with broad functional experience and solid, comprehensive management and "hands-on" skills.

  • Sustainable successes as CEO, interim manager, as well as management and strategy consultant with budget responsibility in the double-digit million euro range (in medium-sized companies with strong operational involvement)
  • Unlocking internal potential of medium-sized and large companies (e.g. reducing IT contract costs by 15% p.a. within 2 years)
  • Conducted assessment on time, budget and expectations as general representative of a joint venture, focusing on business management (including indicative company valuation), processes and organization as basis for a strategic shareholder decision
  • Support of a corporate merger in the HR/HR IT area with focus on financial (synergies & controlling) and strategic topics
  • Management / coordination of business transformations with IT impact
  • Establishing and expanding strategic and partnership cooperations in decentralized organizations
  • Innovation management to create new business fields and services
  • Networking in business and politics (e.g. Member of the Deputation of the Honourable Merchant in Hamburg, Economic Council of Lower Saxony, and in the Chamber of Industry and Commerce Hanover and Hamburg)
  • Key account management - sustainable increase in customer satisfaction (improved NPS from -10% to +70%)
  • Active in volunteer organizations

Acceptance and recognition in organizations, medium-sized companies and corporations.

Languages

German
Native
English
Advanced
French
Intermediate

Certifications & licenses

Certified Business Coach

IHK, DBVC

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Florian based?

Florian is based in Hanover, Germany.

What languages does Florian speak?

Florian speaks the following languages: German (Native), English (Advanced), French (Intermediate).

How many years of experience does Florian have?

Florian has at least 8 years of experience. During this time, Florian has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 10 months. Note that Florian may not have shared all experience and actually has more experience.

What roles would Florian be best suited for?

Based on recent experience, Florian would be well-suited for roles such as: Program / Service Manager Operations & Projects, Interim Manager - Head of Finance & Analytics, Business Consultant - Digitalization of Administration.

What is Florian's latest experience?

Florian's most recent position is Program / Service Manager Operations & Projects at Syna GmbH.

What companies has Florian worked for in recent years?

In recent years, Florian has worked for Syna GmbH, Thüga Smartservice GmbH, IT Lower Saxony / Ministries of the State of Lower Saxony, C & P Construction GmbH & Co. KG, and Celle-Uelzen Netz GmbH.

Which industries is Florian most experienced in?

Florian is most experienced in industries like Energy, Utility Services, and Professional Services. Florian also has some experience in Government and Public Administration, Construction, and Transportation and Logistics.

Which business areas is Florian most experienced in?

Florian is most experienced in business areas like Project Management, Strategy and Planning, and Operations. Florian also has some experience in Human Resources (HR), Business Intelligence, and Finance.

Which industries has Florian worked in recently?

Florian has recently worked in industries like Energy, Utility Services, and Government and Public Administration.

Which business areas has Florian worked in recently?

Florian has recently worked in business areas like Project Management, Operations, and Business Intelligence.

Does Florian have any certificates?

Florian has 1 certificate: Certified Business Coach.

What is the availability of Florian?

Florian is immediately available full-time for suitable projects.

What is the rate of Florian?

Florian's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Florian?

To hire Florian, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 820-980 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.