Florian Rauhut
Program / Service Manager Operations & Projects
Experience
Program / Service Manager Operations & Projects
Syna GmbH
- Span of control: 60 FTE / 8 direct reports
- Management & coordination of transition phase "Takeover of operations & projects"
- Establishing and expanding organization & structures
Interim Manager - Head of Finance & Analytics
Thüga Smartservice GmbH
- Span of control: 20 FTE / 2 direct reports
- Driving short-term organizational and financial changes:
- High level of sensitivity in leadership to restore the team
- Introduced dispatching for better load distribution
- Staffing of internal and external support
- Definition and establishment of processes
- Reorganization of the ongoing S/4 Hana program by replacing or adding external consultants, including staffing of 20 FTE within 4 weeks
- Set up a new project resource and budget planning and established missing processes and financial transparency
Contribution to business success: Stabilized and expanded team & structure (reduced turnover rate by 50%). Established missing processes (requirements, incident and change request management, capacity/resource planning and basis for a project portfolio management system, sparring partner for management & department heads).
Business Consultant - Digitalization of Administration
IT Lower Saxony / Ministries of the State of Lower Saxony
- Support of digital transformation (Online Access Act)
- Business analysis & reorganization of processes to increase efficiency
- Interface and translator between state authorities & IT
- Go-live of over 35 online services (EU-DLR / BQRL)
- Risk management for subproject and sparring partner for ITN management
- Guidance of project team members
Contribution to business success: Created efficiency and synergies (e.g. through the guide "10 Steps to an Online Service" for the authorities), streamlined processes and established risk management.
Strategy and Management Consulting – Repositioning Internal IT
C & P Construction GmbH & Co. KG
- Conducted analysis using semi-structured interviews with 13 operational managing directors, the IT department and selected units
- Identified action areas including recommendations (strategic measures, building demand management, standardizing processes, etc.) for the years 2021–2025
- Completed on time, within budget, and to quality standards
Project Lead - Billing System
Celle-Uelzen Netz GmbH
- Lead of billing project kVASy within a BPO framework
- Created a high-level concept for implementing requirements and demand management including a management decision paper
- Evaluated and clustered requirements/expectations of the corporate group for IT, prepared for management
- Completed on time, within budget, and to quality standards
General Authorized Representative & Project Manager – strategic recommendations
Flughafen Düsseldorf GmbH
- Assessment of a joint venture of the airport as the basis for a strategic decision recommendation (push forward or exit)
- Transparent, fact-based assessment using a custom-developed Methodology Cube / Criteria Map
- Preparation of an indicative company valuation
- Analysis of cross-functional processes, organizational structures, and the current IT status quo (infrastructure, applications, workflows)
- Recommendations & decision paper as the basis for the shareholders' strategic decision
- Management of complex share and stakeholder structures
- Project controlling based on earned value
- Delivery on time, on budget, on quality
Contribution to business success: Fact-based, transparent assessment and results understandable by all parties, including an indicative company valuation as the basis for recommendations to the shareholders. This allowed the shareholders to make a decision.
Management consulting, sparring partner for the management
C & P GmbH & Co. KG
- Sparring partner for the newly appointed managing director
- Review of the company's current situation and development of recommendations
Strategy and management consulting - development of IT strategy
Celle-Uelzen Netz GmbH
- Clarification of company objectives and definition of IT department goals
- Advice and support in deriving an IT strategy and specifying the resulting action fields
Strategy and management consulting – merger
E.ON Digital GmbH
- Support of a group merger in HR/HR IT:
- Identification of synergies and initiation of synergy projects, plus tracking synergy realization based on a synergy repository
- Design of a Future Operating Model (FOM) as an agile organization
- Preparation of decision papers and moderation of E.ON/IY meetings
- Change management: coaching of executives and talents
- Development of business cases and board decision papers for BPO scenarios
- Support of tenders and management of external consultants
- Multiproject management of various IT group projects, PMO
Contribution to business success: Realization of synergies in the mid-million range (HR IT), development of the 2019–2022 roadmap, reduction of external spend (~30%), strategic advice to management for decision making.
Summary
Leadership personality with broad functional experience and solid, comprehensive management and "hands-on" skills.
- Sustainable successes as CEO, interim manager, as well as management and strategy consultant with budget responsibility in the double-digit million euro range (in medium-sized companies with strong operational involvement)
- Unlocking internal potential of medium-sized and large companies (e.g. reducing IT contract costs by 15% p.a. within 2 years)
- Conducted assessment on time, budget and expectations as general representative of a joint venture, focusing on business management (including indicative company valuation), processes and organization as basis for a strategic shareholder decision
- Support of a corporate merger in the HR/HR IT area with focus on financial (synergies & controlling) and strategic topics
- Management / coordination of business transformations with IT impact
- Establishing and expanding strategic and partnership cooperations in decentralized organizations
- Innovation management to create new business fields and services
- Networking in business and politics (e.g. Member of the Deputation of the Honourable Merchant in Hamburg, Economic Council of Lower Saxony, and in the Chamber of Industry and Commerce Hanover and Hamburg)
- Key account management - sustainable increase in customer satisfaction (improved NPS from -10% to +70%)
- Active in volunteer organizations
Acceptance and recognition in organizations, medium-sized companies and corporations.
Languages
Certifications & licenses
Certified Business Coach
IHK, DBVC
Profile
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