Michael Pschibilla
Interim Manager & Process Consultant
Experience
Interim Manager & Process Consultant
Pschibilla Consulting
- Development of organizations (Business Excellence, E2E process management, Lean Management, Agile Collaboration)
- Optimization and automation of E2E business processes
- Salesforce | CPQ, Sales & Service Cloud, SAP interface
- Focus topics: e-mobility | Operations | Order Entry, Fulfillment, Billing, Service
Head of Operational Excellence
innogy eMobility solutions GmbH; Compleo Charging Technologies GmbH
- Establishing an Operational Excellence culture
- Disciplinary leadership (5 employees)
- Implementing E2E processes and process KPIs together with management
- Initiating and managing improvement projects
Head of E2E Fulfillment eMobility
innogy SE
- Disciplinary leadership (16 employees and additional functional leadership)
- Operational responsibility: order processing for shipping, installation & digital services (approx. 3500 units/year), invoicing (approx. 36,000 invoices/year)
- Process development: ensuring scalability (+250% per year) & internationalization with stable costs and significantly improved quality
Interim Head of E2E Fulfillment eMobility
innogy SE
- Responsibility for the E2E 'Order-to-Cash' process, as well as inbound & outbound logistics and inventory management
Senior Consultant
P3 automotive GmbH
Consultant
P3 automotive GmbH
Self-employed Trainer
BDSU TrainerAkademie
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Education (13.5 years), Automotive (7 years), Energy (6 years), and Utilities (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Human Resources (13.5 years), Operations (9 years), Strategy (4 years), Information Technology (3.5 years), Logistics (2.5 years), and Project Management (2 years).
Summary
I have an eye for waste and love making sure things run smoothly. I look at the interaction of processes, systems, control mechanisms (KPIs), and so on.
If you want a term for it, 'systemic approach' probably describes it best.
A pragmatic approach is important to me, one that starts with the customer or the goal - instead of theoretical concepts on paper, we see results continuously by moving toward the goal in small steps.
Because of my recent roles, my focus areas are operations and e-mobility - but my way of working is independent of this.
A German hardware store chain once used the slogan 'Make it your project,' and that's exactly how I approach things!
Skills
- Salesforce (Cpq, Sales & Service Cloud), Product Owner
- Servicenow (It Service Management), Product Owner
- Sap S/4hana, Key User
- Eepk/aris, Very Good Knowledge
- Bpmn 2.0, Good Knowledge
Languages
Education
TU Dresden
Master of Science · Business Informatics · Dresden, Germany
University of Regensburg
Bachelor of Science · Business Informatics · Regensburg, Germany
Certifications & licenses
Business Coach
German Association for Coaching and Training (dvct e.V.)
Self-Development Profile (I-E Profile)
Center for Self-Development & Transformation – Dr. Thomas Binder
Nutrition Advisor (A-License)
German Trainer Academy – Dr. Jens Freese
Visual Facilitator
bikablo® - Martin Haussmann
Certified ScrumMaster®
Scrum Alliance - Sohrab Salimi
Six Sigma Green Belt
P3 Group - Prof. Dr. Thomas Prefi
Business Trainer
BDSU Trainer Academy - Claudia Schmitz
Profile
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