Tina Hess
Manager Business Development & Cooperations, Procurer
Experience
Manager Business Development & Cooperations, Procurer
Deutsche Bureau AG
- Mainly responsible as manager business development & cooperations and authorized signatory since 2022-01-01
- Leadership of 10 business center managers and up to 15 front office managers
- Organization and implementation of market and competition analyses
- Further development of existing and development of new business areas and sales markets
- Securing or expanding market share through expansion of the division by 7 new locations
- Restructuring of the operational area
- Strategy development and preparation of business plans
- Establishment of strategic alliances
- Monitoring and reporting
Head of Sales, Procurator
Ebuero Sales & Service AG & Co. KG
- Initially on a commissionary basis in a dual function
- Full-time responsible as Head of Sales (DACH) and authorized signatory since 2016-01-01
- Led up to 20 employees in inbound, outbound, and aftersales
- Responsible for business development of all group brands in the DACH region
- Restructured and further developed the department
- Built up staff and developed new recruiting channels
- Developed product and training standards
- Conducted business planning and implemented existing and new customer relationships
- Introduced new commission models for employees and affiliate partnerships
- Collaborated on development of new software tools and CRM systems
- Developed products in the business center area
- Created industry-specific customer profiles and communication tools
- Acquired and supported sales partnerships
Head of Human Resources, Procurist
Deutsche Business Services GmbH
- Managed approximately 200 employees, 10 team leaders, and 6 trainers
- Restructured the organizational unit and developed team and management structures
- Developed and implemented a quality management system to measure service quality and evaluate employees
- Co-developed software for service delivery
- Developed and implemented standards for product service delivery
- Developed and implemented e-learning
- Established new locations
- Coordinated and managed crises across all locations
- Ensured global implementation of product standards
- Implemented new recruiting processes
Executive Board Member Sales Cooperations
Deutsche Familienversicherung AG
- Acquired new and maintained existing cooperation and sales partners
- Developed sales strategies in the area of GKV and company-affiliated brokers
- Achieved acquisition successes including cooperation with City BKK and IKK Gesund Plus
Key Account Manager / Group Leader
Flexitel GmbH
- Changed to the sales department as key account manager in 2008
- Acquisition of new projects and clients
- Project management, implementation, and controlling of customer mandates
- Development of sales strategies in the area of GKV-PKV cooperations as well as assistance and health services
- Acquired clients including Daimler Insurance Services and BKK Gesundheit (first level support)
- Served as group lead overseeing up to 15 team leaders from 2007
- Served as project responsible team leader overseeing up to 40 employees from 2005
- Worked as student staff member consulting by telephone in 1999
Technical Draftswoman
Burckhardt, Emch + Berger GmbH
- Participated in various projects such as refurbishment of the Ministry of Defense in the Bendlerblock, Berlin
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Insurance (12.5 years), Professional Services (11 years), Healthcare (10.5 years), Real Estate (7 years), Information Technology (4 years), and Construction (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (24 years), Strategy (17 years), Human Resources (11 years), Marketing (10.5 years), Project Management (10.5 years), and Business Intelligence (7 years).
Summary
Passion and joy in what you do; teamwork; ambition; learning new things; always being enthusiastic about new things in the team and yourself; being attuned to goals; taking projects and developments a step further every day. This motto and this attitude have made me successful and opened up many new perspectives for me, especially when life comes my way - differently than planned.
Languages
Education
Berlin Technical College
Dipl. Ing. Architect (FH) · Berlin, Germany · Studies: very good; diploma thesis: excellent
Architecture Firm "Burckhardt, Emch + Berger GmbH"
Draftswoman in structural engineering · Berlin, Germany · very good
Leonhard Bernstein Gymnasium in Berlin
Abitur (A-Levels) · Berlin, Germany · 2,1
Profile
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