Zuzana O.
Freelance
Experience
Sep 2023 - Present
2 years 4 monthsRemote
Freelance
International Business Services (Business development & Sales & Purchasing)
Identifying growth opportunities, building strategic relationships, and implementing plans to expand a company’s market presence and revenue.
Market research
Prospecting
Outbound sales
Lead qualification
Developing strategic collaborations
Product presentation & discovery calls
Deals negotiation
Aligning business strategies to drive long-term value
Account management
Feb 2023 - Jul 2023
6 monthsInternational B2B Account Manager | Software Sales
Con Terra
- Market research
- Company representation to existing and potential clients
- Lead generation
- Product presentation
- Offer negotiation
- Attendance at national conferences
- Marketing
- Customer advising
- Tender processing
- Incident resolution
- B2B commercial plan
- Discovery calls execution
- Tech sales
- SaaS
Feb 2021 - Apr 2022
1 year 3 monthsInternational Sales | Business Development | E-commerce
Overdato
- Business flow supervision and management in e-commerce (PrestaShop)
- B2B new business opportunity acquisition
- Customer follow-up and loyalty
- Product presentation
- Resolution of complaints and claims
- Social media management
- Implementation of commercial initiatives and adherence to the marketing plan
- Stakeholder engagement
- Contract management
Jun 2019 - Jan 2021
1 year 8 monthsSpain
International Account Manager | Inside Sales
Iberostar Hotels & Resorts
- Quality assurance supervision in services provided to VIP customers and security standards
- Acting as a substitute in the director's absence
- Monitoring and tracking customer satisfaction and social media
- Inside sales commercial management
- Acquisition of new business opportunities
- Product development
Jun 2015 - Jun 2019
4 years 1 monthSpain
Coaching in Sales | Business Development | Account Management
Freelance
- Personalized coaching and training for B2B
- Collaboration with MallorcaWorks, Riu Hotels, FORMEMPRESA, etc.
Jun 2015 - May 2017
2 yearsSpain
International Sales | Business Development Manager
FunnySpanish
- Global sales manager
- Acquisition of new national and international partners
- Commercial contract negotiation (B2B)
- Company representation in business meetings
- Development of tourism and business products
- Coordination and decision-making
- Payment and revenue control
- Personnel hiring planning and staff organization
- Organization of products and services contracted by clients
- Sales optimization by monitoring the results of applied marketing tools
- Introduction of improvement and promotion plans
- Customer satisfaction and product quality tracking
- Leadership and motivation of the team (5-7 staff members)
Dec 2010 - Nov 2011
1 yearBarcelona, Spain
Production Manager
L’Ascensor Coctel Bar
- Supervision and operation control of the F&B (food and beverage) area
- Procurement, ordering, payments, and subsequent accounting
- Staff organization and conducting interviews (5 staff members)
- Implementation of improvements
- Creation and execution of marketing plan
Sep 2006 - May 2008
1 year 9 monthsCzech Republic
Sales | Marketing Manager
Imperator S.L
- Global sales manager
- Search for new national partners
- Execution of marketing plan
- Direct marketing
- Coordination and supervision of sales department
- Goal setting and implementation of improvements
- Report preparation
- Conducting meetings
- Training, leadership, and motivation of sales team (10-15 staff members)
Summary
I bring a diverse background in international sales, business development, supplier or partnership management across various sectors, from software, automotive or e-commerce to hospitality. I specialize in market research, strategic relationship building, and lead generation, consistently focusing on driving growth and expanding market presence.
My experience spans working as a freelance consultant and in roles managing sales teams and optimizing commercial initiatives. I am skilled in new accounts opening, product presentation, negotiation, and customer advising, always aiming to deliver long-term value and measurable results.
Languages
Czech
NativeSlovak
NativeEnglish
AdvancedSpanish
AdvancedGerman
IntermediateEducation
Oct 2019 - Jun 2020
San Jorge University
Hospitality Management · Hospitality Management · Spain
Oct 2004 - Jun 2010
Spanish Bilingual High School
Slovakia
Palacky University
Degree in Law · Law · Czech Republic
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