Silke Wöhning - Head of Project Management and Consultancy

Q: Where is Silke based?

Silke is based in Hamburg, Germany .

Q: What languages does Silke speak?

Silke speaks the following languages: German (Advanced), English (Advanced), French (Advanced) .

Q: How many years of experience does Silke have?

Silke has at least 35 years of experience. During this time, Silke has worked in at least 29 different roles and for 22 different companies . The average length of individual experience is 1 year and 1 month . Note that Silke may not have shared all experience and actually has more experience.

Q: What is Silke's latest experience?

Silke's most recent position is Head of Project Management and Consultancy at Systemtechnik GmbH .

Q: What companies has Silke worked for in recent years?

In recent years, Silke has worked for Systemtechnik GmbH , ARAG SE , Atron electronic GmbH , and A.R.F. Consult GmbH .

Q: Which industries is Silke most experienced in?

Silke is most experienced in industries like Professional Services , Manufacturing , and Information Technology (IT) . Silke also has some experience in Transportation and Logistics , Automotive , and Banking and Finance .

Q: Which business areas is Silke most experienced in?

Silke is most experienced in business areas like Information Technology (IT) , Project Management , and Quality Assurance (QA) . Silke also has some experience in Strategy and Planning , Product Development , and Operations .

Q: Which industries has Silke worked in recently?

Silke has recently worked in industries like Information Technology (IT) , Insurance , and Transportation and Logistics .

Q: Which business areas has Silke worked in recently?

Silke has recently worked in business areas like Project Management , Information Technology (IT) , and Strategy and Planning .

Recommended expert

Hamburg, Germany

Experience

Nov 2022 - Jan 2023

3 months

Head of Project Management and Consultancy

Systemtechnik GmbH

Planning of projects and consulting services: professional, technical and commercial, focusing on transformation for public transport
Identification and assessment of project risks with development of measures and recommendations for risk minimization and avoidance
Evaluation of projects and reporting
Execution of projects and delivery of consulting services on time, with required quality and within budget
Project, hardware and consulting services forecasting
Disciplinary and professional staff management
Team development and coaching
Resource planning across various locations
Stakeholder management
Client management with service and support
Development of contingency plans

Jan 2022 - May 2022

5 months

Hybrid

Project Manager for Harmonization/Migration of Health Insurance Billing System

ARAG SE

Project management consulting (hybrid)
Coaching of project managers and project teams
Management of the "GEPAS rechnet KV" project
Analysis of domain-specific requirements
Definition of work packages and actions
Implementation and project planning
Monitoring project progress
Project risk management, identification and assessment of project risks
Development of measures and recommendations for risk minimization and avoidance
Monitoring implementation measures
Test management
Resource planning
Reporting
Stakeholder communication and management
Budget monitoring advisory

Sep 2021 - Dec 2021

4 months

Project Manager Digital Transformation e-Ticketing

Atron electronic GmbH

Management of projects for clients in public transport
Multi-project management, technical and commercial
Agile project management and reporting
Risk management
Project and hardware forecasting
Test management and acceptance with documentation and sign-off
Software and hardware delivery and commissioning
Software engineering with embedded software development
Stakeholder management
Change request management
Planning, budgeting and implementation of release management
Planning and management of software installations
Management of external service providers and suppliers
Development of contingency plans
Client communication and management
Management of client team for product and application development and acceptance
Sales support

Feb 2019 - Sep 2021

2 years 8 months

Strategic Consultant and Project Manager

A.R.F. Consult GmbH

Strategic consulting and implementation of new projects
IT strategy and IT governance
IT process analysis, design, optimization and management
Change management
IT risk management
IT quality management
Project management

Mar 2018 - Dec 2018

10 months

Program Manager Web Asset Governance

Deutsche Bank AG

Leading the Web Asset Governance program (audit issue)
Policy strategy and target operating model
Planning, management, controlling and monitoring of the phases Preparation, Transition, Review, Approval and Publishing
Implementation of a target operating model for policy management
Implementation of an information security controls inventory
Development of a control repository and re-engineering of web asset management processes
Optimization of project and communication structures
Leading an interdisciplinary steering committee
Classic and agile project management including reporting, KPI tracking, risk acceptance and risk deferral
Management of external service providers
Change management plan (Change Governance Framework)
Program management in Clarity and Microsoft Project Server
Stakeholder management

Sep 2017 - Dec 2017

4 months

Project Manager, Program Connect

Deutsche Bank AG/DB Direkt GmbH

Implementation of a digital omnichannel customer platform for call centers (email, social media, voice, chat)
Consulting and support of project management for the email implementation workstream (Genesys WDE)
Realignment, design and organization of call center processes: email handling, application, control, reporting, process documentation
Process redesign for email handling (as-is and to-be analysis)
Customizing CRM requirements for an omnichannel platform
Migration/transition to an omnichannel platform (Genesys WDE)
Transformation from Lotus Notes to Outlook
Test management (creation and review of test cases, test execution and documentation)
Review of project documentation and contracts
Management of external service providers and vendors

Jan 2016 - Aug 2017

1 year 8 months

Strategic Consultant and Implementation of New Projects

A.R.F. Consult GmbH

Strategic consulting and implementation of new IT projects
IT strategy and IT governance
IT process analysis, conception, optimization and management
Change management
IT risk management
IT quality management
Project management

Sep 2014 - Dec 2015

1 year 4 months

Program Manager, db Social Media Access Services (dbSMACS)

Deutsche Bank AG

Deputy program manager for dbSMACS for global social media access
Coordination of user acceptance testing (UAT) in EMEA, US, APAC
Transformation of organizational processes for social media access
Project support for governance processes and corporate communication
Implementation of the cloud-based Socialite solution from Actiance
Adjustments for ServiceNow implementation
Test management, piloting and go-live
Compliance consulting, business requirements consolidation and evaluation
Updating social media policy and retention of social media data
Management of external service providers and vendors

Jul 2013 - Sep 2014

1 year 3 months

Strategic Consultant and Implementation of New Projects

A.R.F. Consult GmbH

Strategic consulting and implementation of new IT projects
IT strategy and IT governance
IT process analysis, conception, optimization and management
Change management
IT risk management
IT quality management

Oct 2012 - Jun 2013

9 months

Project Manager International Multi-Project Management Public Transport and Ticketing

Höft & Wessel AG

Planning, management, controlling and monitoring (quality, scope, time, cost/budget)
Reporting and risk management
Project and hardware forecasting
Test management and acceptance (test cases, functional acceptance test)
Delivery management and go-live for software and ticket machines
Stakeholder management and forecasting for projects and hardware
Project portfolio planning and management
Development of technical concepts
Embedded software development
Change management and identification of improvement potential
Technical support
Release management
Customer service and support
Management of external service providers and vendors
Customer management and sales support

May 2012 - Sep 2012

5 months

Consultant / Functional Architect for Distance Calculation Maintenance Tool

Deutsche Bahn AG/DB Systel

As-is analysis in the distance calculation area (processes, systems)
Requirements analysis, gathering, and definition
Alignment and harmonization with requirements of the route determination project
Conceptual design of process optimization and of functional and technical architecture
Cost estimation for the distance calculation maintenance tool
Conducting workshops
Change management and stakeholder management
Developing a strategy for portfolio expansion for DB Regio

Feb 2011 - May 2012

1 year 4 months

Strategic Consultant and Project Manager

A.R.F. Consult GmbH

Strategic consulting and implementation of new projects
IT strategy and IT governance
IT process analysis, design, optimization, and management
Change management
IT risk management
IT quality management
Project management

Aug 2010 - Jan 2011

6 months

IT Consultant Business Analysis / Requirements Analysis

Swiss Life AG

Gathering, aligning, and consolidating business requirements for the commission system
Functional design for web connection of sales and business partners to the data warehouse
Change management
Defining portfolio boundaries for reporting
Segmentation of business partners
Optimization of sales structures and processes
Organizational development and business process analyses
Preparing requirements specifications and conducting requirements analyses
Stakeholder management

Feb 2009 - Aug 2010

1 year 7 months

IT-Consultant

LV Consulting GmbH

Consulting on IT strategy, project management, quality management, change management, test management, risk management, service management, infrastructure, process management/optimization
Coaching in IT consulting

Mar 2008 - Jan 2009

11 months

IT Change Manager

Swiss Life AG

Planning and tracking of application changes
Bundling application changes into releases
Administration of the change management workflow system
Coordination with clients, application owners, and other change managers
Ensuring compliance with the change process
Organizing and conducting the senior management coordination committee
Supporting delivery and release management
Incident management, portfolio planning, project management, test management, risk management, stakeholder management

May 2007 - Dec 2007

8 months

Consultant Requirements Analysis and Management

Deutsche Bahn AG/DB Systel

Creation of high-level and detailed concepts for a new pricing model
Change management, project coordination
Support for project management
Stakeholder management
Test management
Delivery management/rollout concept

May 2006 - Aug 2006

4 months

Architect IT Requirements Management

Bundesagentur für Arbeit

Consulting and detailed concept creation for the introduction of IT requirements management based on Remedy ARS
Defining workflow and phase model
Mapping the workflow/phase model in Remedy ARS

Dec 2005 - Jan 2006

2 months

Consultant IT Quality Management Merchandise Management/Branch Systems

ITELLIUM Systems & Services GmbH

Consulting on change management and quality assurance
As-is analysis of processes in development projects
ARIS business process modeling
Defining and introducing standard processes and methods

Feb 2005 - May 2005

4 months

IT Quality Manager

VR Kreditwerk Schwäbisch Hall AG

Building an ISO-compliant quality management system
Developing and improving QM methods and QM manual
Defining quality goals and standards across projects
KPI reporting
Coaching and support for QA measures
Project and process audits (especially ITIL)
Process modeling in ARIS
Workflow concepts and coordination of IT audit

Jan 2002 - Jan 2005

3 years 1 month

IT-Consultant

LV Consulting GmbH

Consulting in project management, quality management, change management, test management, service management, infrastructure/IT services, process management/optimization
Coaching in IT consulting

Aug 2001 - Dec 2001

5 months

IT Coordinator and Team Lead for Business Process Analysis

Deutsche Post EuroExpress GmbH

Business process analysis and modeling for Customer Services
IT coordination for operational logistics systems and development
IT solution design and business process design with a focus on CRM and help desk
Implementation of Remedy ARS for Customer Services

Jan 2001 - Jun 2001

6 months

Project Manager for Postbank Sales Information Systems

Deutsche Post AG

Migration of Postbank's sales information systems into the Deutsche Post AG group
Planning, steering, controlling and monitoring (quality, scope, time, costs/budget, milestones)
Reporting and risk management
Stakeholder Management
Analysis of infrastructure and interfaces at Postbank
Introduction of quality management standards in software development
Design and optimization of business and IT processes
SLAs, staff deployment, leadership and development
Coaching of project teams and managers

Jan 2000 - Sep 2000

9 months

Team Lead/Consultant for Sales System Development

Deutsche Bahn AG/TLC GmbH

Design of a new sales system (outline and detailed concept) with CRM and direct sales via internet and call center
Call center team leadership
Requirements analysis, process design and business process modeling with ARIS
Business Process Reengineering
Change management and risk control

Aug 1999 - Jan 2000

6 months

Test Concept Consultant for Passenger Transport

Deutsche Bahn AG/TLC GmbH

Development of test concept for contingent offers in passenger transport
Definition of test cases (Java development)

Jun 1999 - Aug 1999

3 months

Project Manager for Virtual Ticket Implementation

Deutsche Bahn AG/TLC GmbH

Project management: planning, steering, controlling and monitoring
Reporting and risk management
Test management, delivery management, commissioning
Process analysis and modeling
Interface analysis and design
User training and documentation creation

Oct 1997 - May 1999

1 year 8 months

Project Manager for Y2K Certification

Deutsche Bahn AG/TLC GmbH

Quality management and project management for Y2K conversion in passenger transport
Inventory of production applications and interfaces
Cross-functional project management
Planning, coordination, controlling and monitoring
Testing and certification of IT systems
Tool consulting for Y2K analysis and automated testing

Nov 1996 - Sep 1997

11 months

Manager Customer Care Business

Swiss Telecom AG

Program management of functional requirements for a new billing stream
Design and management of billing entry system development
Stakeholder management and interface design
Incident and change request management
Audits for software development
IT recruiting for business process analysis
Object-oriented modeling

Jan 1996 - Sep 1996

9 months

Head of Professional Services

BMW AG/Softlab GmbH

Services: consulting, system and application development, support, training, production operations
Strategic IT direction
Sales support
Process optimization and helpdesk concept
User training, quality management, ISO certification
Team management, recruiting
Change management and risk controlling

Sep 1993 - Dec 1995

2 years 4 months

Consultant

IAS Ingenieurbüro A. Scheurer

Design and implementation of IT infrastructure
Design for application development in retail
Personnel development and leadership

Jul 1991 - Aug 1993

2 years 2 months

Head of Technical Application Development

Mannesmann AG/Hartmann & Braun AG/Schoppe & Faeser GmbH

Business Process Reengineering
Redesign of IT systems and performance improvements
Strategic and operational IT concepts
System and application development
Process analysis, design and management
Change management and organizational development

Oct 1988 - Jun 1991

2 years 9 months

Project Manager Project Management System

SP Reifenwerke GmbH

Design and implementation of computer-based processes for project management, engineering, and production
Cost-benefit analyses
Pilot standardization and introduction of the project management system
Quality assurance measures and data exchange via IGES
Development of CATIA macros

Nov 1984 - Sep 1988

3 years 11 months

CAD-3D Software Developer

Siemens AG

Development of a CAD-3D system with applications (NC, simulation, CAD-2D/drawing management)
Focus on CAGD/graphics
Programming in FORTRAN and C on UNIX and workstations

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (11.5 years), Manufacturing (9 years), Information Technology (5 years), Transportation (5 years), Automotive (3.5 years), and Banking and Finance (2.5 years).

Professional Services

Manufacturing

Information Technology

Transportation

Automotive

Banking and Finance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (30 years), Project Management (22.5 years), Quality Assurance (13 years), Strategy (8 years), Product Development (7 years), and Operations (3.5 years).

Information Technology

Project Management

Quality Assurance

Strategy

Product Development

Operations

Skills

Professional Experience

Cost-effectiveness, Organizational And System Analyses For The Strategic Alignment Of It/org
Development And Implementation Of Strategic And Operational Concepts For It
Design And Delivery Of It, Software Development And Organizational Projects
It Organization, Organizational Development
Program And Project Management (Organizational, Commercial And Technical)
Risk Management
Quality And Test Management
Compliance
It Governance
Stakeholder Management
Change Management
Process Analysis, Design/optimization And Management
Requirements Management
Offer, Order And Contract Management
System And Application Development
Architecture/it Infrastructure
Vendor And Supplier Management
Delivery And Implementation Of It Systems
It Operations
Customer Service And Support/helpdesk
Consulting
Staff Leadership And Development
Revenue, Profit And Budget Responsibility

Expertise

Hardware: Ibm, Siemens, Dec, Hp, Pc
Operating Systems: Mvs, Bs2000, Vms, Unix, Dos, Microsoft
Programming Languages: Algol 60, Fortran, Pascal, Lisp, Sas, Sql, 4gl, C, C++, Visual Basic, Visual C++, Java/j2ee
Databases: Db2, Ingres, Oracle, Access, Ms Sql Server
Cad Systems: Sigraph, Catia, Ruplan
Case Tools: Maestro Ii, Teamwork
Object-oriented Tools: Paradigm Plus, Select, Innovator, Rational Rose, Enterprise Architect
Object-oriented Analysis And Design (Booch, Rumbaugh, Uml)
Methodologies: Prince2, Pmp, Waterfall And V-model, Rup, Agile, Scrum
Quality/service Management: Compliance, Iso 9000 Ff, Itil
Testing: Hp Quality Center, Hp-alm
Networks: Tcp/ip, Ethernet, Token Ring, Decnet, Novell, Microsoft
Mainframe, Client-server And Middleware-based Architectures
Crm Systems, Genesys Wde, Business Intelligence
Sap: Ca, Fi, Co, Lo, Sd, Mm, Pp
Standard Software, Especially Aris, Remedy, Ms Office, Ms Office 365, Lotus Notes, Web Technologies, Social Media, Socialite, Active Directory, Sharepoint, Ms Project, Clarity, Servicenow, Jira, Confluence, Kanban, Ms Teams, Itil, Workday
Business Administration
Industries: Logistics, Banking/financial Services, Retail, Public Administration

Key Skills

Strategic Vision And Thinking
Identifying And Setting Priorities
Systematic, Structured And Process-oriented Approach
Technical Understanding
Analytical And Conceptual Skills
Solution-oriented
Quick Comprehension
Understanding Of Complex And Technical Processes
Teamwork And Integration Skills
Strategic, Commercial And Entrepreneurial Thinking And Acting
Goal- And Result-oriented Approach
Pragmatic Way Of Working
Time Management
Strong Moderation, Presentation And Communication Skills
Negotiation Confidence

Personal Strengths

Loyalty
Integrity
Reliability
Sense Of Responsibility
Initiative
Social And Business Competence
Management And Leadership Skills
Decision-making Competence
Problem-solving Competence And Conflict Management
Service And Customer Orientation
Planning And Organizational Skills
Organizational Talent
Confident Appearance
Diplomatic Skills
Intercultural Competence
Flexibility
Resilience
Future Orientation
Objectivity
Practical Approach
Perseverance
Convincing And Assertive Power

Languages

German

Advanced

English

Advanced

French

Advanced

Education

Diploma and Doctorate · Mathematics, minor in Computer Science

Certifications & licenses

Prince2

Profile

Created

September 2023

Last Update

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Silke based?

Silke is based in Hamburg, Germany.

What languages does Silke speak?

Silke speaks the following languages: German (Advanced), English (Advanced), French (Advanced).

How many years of experience does Silke have?

Silke has at least 35 years of experience. During this time, Silke has worked in at least 29 different roles and for 22 different companies. The average length of individual experience is 1 year and 1 month. Note that Silke may not have shared all experience and actually has more experience.

What roles would Silke be best suited for?

Based on recent experience, Silke would be well-suited for roles such as: Head of Project Management and Consultancy, Project Manager for Harmonization/Migration of Health Insurance Billing System, Project Manager Digital Transformation e-Ticketing.

What is Silke's latest experience?

Silke's most recent position is Head of Project Management and Consultancy at Systemtechnik GmbH.

What companies has Silke worked for in recent years?

In recent years, Silke has worked for Systemtechnik GmbH, ARAG SE, Atron electronic GmbH, and A.R.F. Consult GmbH.

Which industries is Silke most experienced in?

Silke is most experienced in industries like Professional Services, Manufacturing, and Information Technology (IT). Silke also has some experience in Transportation and Logistics, Automotive, and Banking and Finance.

Which business areas is Silke most experienced in?

Silke is most experienced in business areas like Information Technology (IT), Project Management, and Quality Assurance (QA). Silke also has some experience in Strategy and Planning, Product Development, and Operations.

Which industries has Silke worked in recently?

Silke has recently worked in industries like Information Technology (IT), Insurance, and Transportation and Logistics.

Which business areas has Silke worked in recently?

Silke has recently worked in business areas like Project Management, Information Technology (IT), and Strategy and Planning.

What is Silke's education?

Silke holds a Doctorate in Mathematics, minor in Computer Science.

Does Silke have any certificates?

Silke has 1 certificate: Prince2.

What is the availability of Silke?

Silke is immediately available for suitable projects.

What is the rate of Silke?

Silke's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.