Overall responsibility for the successful planning, implementation, and continuous improvement of a security-critical mobile banking app (iOS & Android) for several million end users
Leading and coordinating interdisciplinary teams (including development, UX/UI, IT security, operations, support, external service providers)
Ensuring compliance with legal, regulatory, and security requirements
Managing release and rollout processes for iOS and Android, including monitoring, KPI analysis, and continuous optimization
Establishing and maintaining active stakeholder management; transparent communication with internal and external partners
Identifying, assessing, and managing project-specific risks and implementing countermeasures
Responsible for budget planning, cost control, and efficient resource management
Feb 2023 - Dec 2023
11 months
Operations Transition Project Lead / Transition Management
Senator for Finance, Free Hanseatic City of Bremen
Building the necessary structures for operating an EfA-capable (cross-state) online service under the Online Access Act (OZG)
Developing and establishing various support processes to ensure the smooth operation of the newly developed online services
Designing and setting up the required structures for software releases and updates (change and release process according to ITIL 4)
Managing and conducting communication with project members, stakeholders, and other relevant parties to align project progress, requirements, and risks
Coordinating extensive pricing calculations for the online services as a basis for reuse by other federal states
Aligning necessary contracts for the use of EfA online services with states and municipalities
Serving as the single point of contact for implementation projects and all involved parties
Acting as the interface to the operations coordination of the Free Hanseatic City of Bremen
Agile project management for the launch of two Scrum-developed focus services in the area of corporate management and development
Focusing on the needs and wishes of customers
Preparing agile teams for changing requirements during the project
Initiating and facilitating meetings, workshops, and retrospectives to improve collaboration and communication
Identifying and capitalizing on optimization potentials
Advising agile teams on implementing agile processes in a Scrum context
Conducting team-building activities
Feb 2022 - Jan 2023
1 year
Project Lead / Scrum Master / Agile Coach
Star Finanz GmbH
Release and multi-project management by combining traditional and agile approaches
Creating a detailed project plan considering available resources and fixed milestones
Monitoring financial funds and resources to ensure the project stays within the allocated budget
Focusing on the project management diamond of quality, scope, time, and budget
Aligning requirements and milestones with various internal and external stakeholders
Communicating with stakeholders, project members, and clients to align requirements and optimize processes
Regularly reviewing project progress against the project plan
Overseeing product quality and ensuring that all requirements and standards are met
Identifying, documenting, and eliminating project risks
Preparing and presenting project reports for clients, management, and other stakeholders
Continuously releasing a mobile banking app with over 11 million users across Europe and extensive certification
First release of a mobile banking app for small business owners
Providing in-depth support to teams and units as a Scrum Master and Agile Coach
Gradually enhancing the traditional approach with the added value of agile mindset and culture
Building teams and team structures based on Bruce Tuckman's team development stages
Establishing and introducing internal and cross-team collaboration structures
Initiating and conducting training on Scrum techniques and practices
Ensuring continuous improvement of collaboration and goal achievement
Initiating and conducting workshops to develop solutions
Removing obstacles and conflicts that hinder teams from completing their tasks
Protecting teams from external influences such as distractions and pressure
Ensuring that teams have enough time and resources to complete their tasks
Identifying and resolving conflicts within the team
Defining and monitoring relevant metrics for measuring the performance and effectiveness of agile teams
Analyzing and drawing conclusions from agile metrics such as burndown charts, velocity, and lead time
Incorporating customer requirements early in the development process
Ensuring regular software deliveries
Stakeholder management
Feb 2020 - Sep 2021
1 year 8 months
Managing Director with Sole Representation Authority
INFORDATA Software und Design GmbH
Developing and implementing long-term strategies to ensure the company's growth and profitability
Defining, tracking, and ensuring the achievement of company goals
Leading the operational business units and steering effective collaboration across all departments
Designing and executing strategic and operational corporate objectives
Responsible for financial management, including budgeting, liquidity and tax planning, as well as revenue and profit planning
Recruiting and hiring new employees, goal-oriented leadership, and team development
Coordinating and continuously optimizing cross-departmental project activities
Maintaining customer and supplier relationships to ensure requirement and expectation management
Developing marketing and sales strategies to drive new customer acquisition and promote company growth
Responsible for legal affairs and compliance
May 2017 - Sep 2021
4 years 5 months
Project Lead / Scrum Master / Agile Coach
INFORDATA Software Design GmbH
Project management for developing custom software for a wholesale module in the energy sector
Conducting technical and business system analysis, taking market research findings into account
Considering customer requirements and existing vendor systems; gathering, analyzing, and prioritizing requirements
Creating the technical concept and integrating it into the existing ERP system
Detailed project planning including milestones, resource planning, and cost calculation
Assembling a team of developers, designers, testers, and other specialists
Developing, implementing, and optimizing test processes during development phases
Stakeholder management during the development phase, ensuring clear communication with stakeholders and team members
Comprehensive risk management to identify potential project risks and develop strategies for risk mitigation or management
Quality management by monitoring product quality and ensuring all requirements and standards are met
Contract negotiations and subsequent project management
Budget and resource management considering the project management diamond (scope, quality, time, budget)
Monitoring and optimizing project progress using agile development methods (Scrum)
Reviewing and evaluating milestones
Presenting project progress and (partial) results
Migrating customer data into the newly developed software solution
Porting the software solution to the client's IT environment
Preparing and delivering user training, including creating training materials
Developing and establishing the support process for the newly developed module
Training the internal support team to ensure the software's online operation
Leading the 20-member internal team
Supporting teams and units as a Scrum Master and Agile Coach
Introducing Scrum principles, rules, and practices in the organization
Coaching management in agile software development and agile project management
Building and implementing team structures with group dynamic rules in mind
Introducing and training on visualization tools (scrum board, burndown charts)
Initiating and conducting training on agile practices for team members, leaders, and other stakeholders
Promoting shared responsibility by coaching development teams as a whole
Continuous process optimization to improve workflows and outcomes
Integrating Scrum development teams into other business units and collaboration with external stakeholders and clients
Implementing feedback mechanisms for continuous improvement of work structures and results
Mar 2011 - Dec 2017
6 years 10 months
Consulting and support for companies
Freelance work
Setup of IT infrastructure for a media production agency
Network administration
Setup and management of the online web shop
Selection and contracting of third-party vendors
New customer acquisition and existing customer management for a training company
Executive assistance for a provider of a 10-finger typing learning concept
Creation of market analyses
Development of marketing strategies and materials
Optimization of learning concepts
Trainer acquisition and training activities in corporate training
Consulting and support for SMEs in all areas of the Apple product family
Setup and administration of networks
Consulting on data backup and data security
Support with purchasing decisions for peripherals and services
Project management for the implementation of new software (ERP systems, online shops, websites)
Coordination of the entire IT for a medium-sized craft business
Implementation of an ERP system, system analysis, product research, project support, migration, user training
Coordination of new gas station constructions and provisioning for telecommunications and data communication at an oil company
Payment support for all common payment methods, supplier management, accounting via SAP system
Executive assistance, market analyses, event and travel planning, schedule coordination, correspondence, preparatory accounting for a software engineering company
Consulting on operational and strategic decisions
Sep 2005 - Dec 2010
5 years 4 months
Authorized signatory
Acceda Software Engineering GmbH
Customer advice and support
Project planning
Accounting
Travel planning and expense reporting
Event planning
Controlling
Acquisition of projects and employees
Preparation and delivery of presentations on projects and results
Apr 1997 - Apr 1999
2 years 1 month
Project Manager
Allianz Insurance AG
Implementation of a claims processing system for marine hull insurance
Project management and project controlling
System analysis
Database design and user interface design
Data migration from mainframes to Windows servers with MS SQL Server
User training
Languages
German
Native
English
Intermediate
French
Elementary
Education
Aug 1991 - Oct 1997
Fachhochschule Flensburg
Diploma in Business Information Systems · Business Information Systems · Flensburg, Germany