Isabella Heß - Program/Project Manager & Business Coach

Q: Where is Isabella based?

Isabella is based in Hamburg, Germany .

Q: What languages does Isabella speak?

Isabella speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Isabella have?

Isabella has at least 44 years of experience. During this time, Isabella has worked in at least 8 different roles and for 7 different companies . The average length of individual experience is 6 years and 6 months . Note that Isabella may not have shared all experience and actually has more experience.

Q: What is Isabella's latest experience?

Isabella's most recent position is Program/Project Manager & Business Coach .

Q: Which industries is Isabella most experienced in?

Isabella is most experienced in industries like Insurance , Information Technology (IT) , and Automotive . Isabella also has some experience in Banking and Finance , Healthcare , and Pharmaceutical .

Q: Which business areas is Isabella most experienced in?

Isabella is most experienced in business areas like Information Technology (IT) , Project Management , and Business Intelligence . Isabella also has some experience in Accounting , Finance , and Strategy and Planning .

Q: Which industries has Isabella worked in recently?

Isabella has recently worked in industries like Automotive , Education , and Insurance .

Q: Which business areas has Isabella worked in recently?

Isabella has recently worked in business areas like Human Resources (HR) , Information Technology (IT) , and Product Development .

Q: What is Isabella's education?

Isabella holds a Doctorate in Economics from Friedrich-Alexander-Universität Erlangen-Nürnberg .

Recommended expert

Hamburg, Germany

Experience

Apr 2022 - Present

4 years

Program/Project Manager & Business Coach

Consultant for restructuring and strategic realignment of a medium-sized company (January 2025 – April 2025)
Business coach at an educational provider in North Rhine-Westphalia (Client: Kolping Bildung Deutschland gGmbH, September 2024 – November 2024)
IT and business project manager for the implementation of the 21c core system at a health insurer (Client: KKH, January 2024 – August 2024)
Information manager for data protection/information security in a collaborative automotive project on autonomous driving in an agile environment (Client: Bosch, January 2023 – December 2023)
Product owner (agile) for the introduction of the electronic patient record (ePA) at an IT service provider for health insurers (Client: Bitmarck, April 2022 – December 2022)

Jan 1998 - Jan 2021

23 years 1 month

Hamburg, Germany

Senior Manager; Program/Project Manager

IBM Deutschland GmbH

Agile project manager for the introduction and implementation of service management processes using ITIL at an international automotive company (Client: VW)
Project manager and subject matter expert for the introduction of the e-prescription (Client: gematik)
Project manager for designing and implementing a data warehouse with a German and a Romanian team at an automotive financial services provider (Client: BMW-Bank)
Information manager for implementing the EU General Data Protection Regulation at an international IT corporation (Client: IBM)
Subject matter expert for the introduction and compliance of the EU General Data Protection Regulation at an international IT corporation (Client: IBM)
Project manager for the technical migration of a SAS BI platform and a backend system as part of a global data center consolidation at an international insurance group (Client: Allianz)
Project manager of a large international outsourcing project; rollout of infrastructure as well as hardware and software (Client: Novartis)
Project manager for the concept of a central quoting platform at an international insurance group (Client: Talanx)
Project manager for the business concept and technical implementation of group account reconciliation as part of an SAP implementation at a UK building society (Client: Nationwide Building Society)
Project manager for the concept and implementation of a business data model in the context of a data warehouse implementation and migration at a national insurance group (Client: Württembergische Versicherung)
Project manager for the concept and implementation of an extension and restructuring of an existing data warehouse application at a German social security agency (Client: Bundesagentur für Arbeit)
Project manager for the concept and implementation of a new enterprise-wide risk management system at a German social security agency (Client: Bundesagentur für Arbeit)
Project manager for the concept and implementation of value-based corporate governance and introduction of a risk management system at a Swiss health insurance company (Client: Helsana)
Project manager for data migration at a motor insurance company (Client: KRAVAG)

Jan 1997 - Dec 1997

1 year

Hamburg, Germany

Management Consultant

GMO

Oct 1995 - Dec 1996

1 year 3 months

Hamburg, Germany

Account Manager / Project Manager

DAT Systemhaus GmbH

Jan 1992 - Sep 1995

3 years 9 months

Hamburg, Germany

Senior Consultant

Accenture

Sep 1989 - Dec 1991

2 years 4 months

Hamburg, Germany

IT Consulting

Deutsche Lufthansa AG

Jan 1988 - Aug 1989

1 year 8 months

Ellerau, Germany

Consultant

Partnership Management Consulting

Sep 1980 - Dec 1987

7 years 4 months

Hamburg, Germany

Group Leader Financial Planning and Controlling

Techniker Health Insurance Fund

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Insurance (34 years), Information Technology (29 years), Automotive (27 years), Banking and Finance (23 years), Healthcare (23 years), and Pharmaceutical (23 years).

Insurance

Information Technology

Automotive

Banking and Finance

Healthcare

Pharmaceutical

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (33 years), Project Management (28 years), Business Intelligence (23 years), Accounting (7.5 years), Finance (7.5 years), and Strategy (6 years).

Information Technology

Project Management

Business Intelligence

Accounting

Finance

Strategy

Summary

The professional experience of Isabella Maria Heß focuses on process expertise in computer science but has strong overlaps with finance and sales.

The main focus areas for Ms. Heß are leading and implementing complex business and IT projects (agile, hybrid, and traditional) with more than 25 years of experience in this field.

Ms. Heß’s special expertise is in digitalization, business and IT processes, risk management, as well as data protection & information security.

Her industry focus includes complex business and IT projects in insurance companies and health insurers, in healthcare, public sector clients, as well as in automotive and airlines. Ms. Heß has excellent communication and presentation skills.

Skills

Project Management Training (Pmi Methodology And Certification) To Agile Project Management (Scrum)
Risk Management And Bafin Regulation
Coaching Training
Data Protection And Information Security, Especially Extensive Knowledge Of The Eu General Data Protection Regulation (Gdpr)
Extensive Itil Knowledge
Data Warehouses & Bi Tools
Digital Transformation And Agile Working
Cloud Computing
Data Modeling And Databases, Programming Languages
Ms Office (Word, Powerpoint, Excel, Ms Project, Access, Visio)
Atlassian Software (Jira, Confluence), Miro
Azure Devops
Excellent Presentation And Communication Skills At All Corporate Levels
Extensive Experience In Stakeholder Management At All Levels, Including The Executive Board Level

Languages

German

Native

English

Advanced

Education

Oct 1995 - Jul 2004

FernUniversität Hagen

Computer Science · Hagen, Germany

Oct 1975 - May 1980

Friedrich-Alexander-Universität Erlangen-Nürnberg

Diploma in Economics · Economics · Nuremberg, Germany

Certifications & licenses

Project management training (PMI methodology and certification)

Profile

Created

August 2024

Last Update

May 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Isabella based?

Isabella is based in Hamburg, Germany.

What languages does Isabella speak?

Isabella speaks the following languages: German (Native), English (Advanced).

How many years of experience does Isabella have?

Isabella has at least 44 years of experience. During this time, Isabella has worked in at least 8 different roles and for 7 different companies. The average length of individual experience is 6 years and 6 months. Note that Isabella may not have shared all experience and actually has more experience.

What roles would Isabella be best suited for?

Based on recent experience, Isabella would be well-suited for roles such as: Program/Project Manager & Business Coach, Senior Manager; Program/Project Manager, Management Consultant.

What is Isabella's latest experience?

Isabella's most recent position is Program/Project Manager & Business Coach.

Which industries is Isabella most experienced in?

Isabella is most experienced in industries like Insurance, Information Technology (IT), and Automotive. Isabella also has some experience in Banking and Finance, Healthcare, and Pharmaceutical.

Which business areas is Isabella most experienced in?

Isabella is most experienced in business areas like Information Technology (IT), Project Management, and Business Intelligence. Isabella also has some experience in Accounting, Finance, and Strategy and Planning.

Which industries has Isabella worked in recently?

Isabella has recently worked in industries like Automotive, Education, and Insurance.

Which business areas has Isabella worked in recently?

Isabella has recently worked in business areas like Human Resources (HR), Information Technology (IT), and Product Development.

What is Isabella's education?

Isabella holds a Doctorate in Economics from Friedrich-Alexander-Universität Erlangen-Nürnberg.

Does Isabella have any certificates?

Isabella has 1 certificate: Project management training (PMI methodology and certification).

What is the availability of Isabella?

Isabella is immediately available for suitable projects.

What is the rate of Isabella?

Isabella's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.