Isabella (Maria) Heß

Program/Project Manager & Business Coach

Hamburg, Germany
Experience
Apr 2022 - Present
3 years 4 months

Program/Project Manager & Business Coach

Freelance

  • Advising on the restructuring and strategic realignment of a mid-sized company.
  • Business coaching at Kolping Bildung Deutschland gGmbH.
  • Managing the introduction of the 21c core system at a health insurer.
  • Information management in a cooperation project in the automotive sector on autonomous driving.
  • Agile product development for the electronic patient record (ePA) at Bitmarck.
Jan 1998 - Jan 2021
23 years 1 month
Hamburg, Germany

Senior Manager, Program/Project Manager

IBM Deutschland GmbH

  • Implementing and rolling out service management processes with ITIL at VW.
  • Leading the e-prescription rollout project (gematik).
  • Designing and implementing a data warehouse with international teams (BMW Bank).
  • Implementing the EU General Data Protection Regulation (IBM).
  • Migrating a SAS BI platform as part of a global data center consolidation (Allianz).
  • Designing a central quoting platform (Talanx).
  • Functional and technical delivery of group account reconciliation as part of an SAP implementation in the UK (Nationwide Building Society).
  • Data warehouse implementations and migration projects (Württembergische Versicherung).
  • Company-wide risk management system development (Federal Employment Agency).
  • Data migration at a motor vehicle insurance company (KRAVAG).
Jan 1997 - Dec 1997
1 year
Hamburg, Germany

Management Consultant

GMO

Oct 1995 - Dec 1996
1 year 3 months
Hamburg, Germany

Account Manager / Project Manager

DAT Systemhaus GmbH

Jan 1992 - Sep 1995
3 years 9 months
Hamburg, Germany

Senior Consultant

Accenture

Sep 1989 - Dec 1991
2 years 4 months
Hamburg, Germany

IT Consulting

Deutsche Lufthansa AG

Jan 1988 - Aug 1989
1 year 8 months
Ellerau, Germany

Consultant

Partnerschaftliche Unternehmensberatung

Sep 1980 - Dec 1987
7 years 4 months
Hamburg, Germany

Group Lead Financial Planning and Controlling

Techniker Krankenkasse

Summary

Isabella Maria Heß’s professional experience is focused on technical process know-how in computer science, with strong overlaps in finance and sales.

Key focus areas of Ms. Heß are leading and delivering complex business and IT projects (agile, hybrid, and traditional) with over 25 years of experience in this area.

Her special technical strengths include digitalization, business and IT processes, risk management, and data protection & data security.

Her industry focus is on complex business and IT projects for insurance companies and health insurers, in healthcare, with public sector clients, and in automotive and airlines. Ms. Heß has excellent communication and presentation skills.

Languages
German
Native
English
Advanced
Education
Oct 1995 - Jul 2004

FernUniversität in Hagen

Computer Science · Hagen, Germany

Oct 1975 - May 1980

Friedrich-Alexander University Erlangen-Nürnberg

Diploma in Economics · Economics · Nuremberg, Germany

Certifications & licenses

Project Management Certification (PMI methodology)

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