Recommended expert
Isabella (Maria) Heß
Program/Project Manager & Business Coach
Experience
Apr 2022 - Present
3 years 10 monthsProgram/Project Manager & Business Coach
- Consultant for restructuring and strategic realignment of a medium-sized company (January 2025 – April 2025)
- Business coach at an educational provider in North Rhine-Westphalia (Client: Kolping Bildung Deutschland gGmbH, September 2024 – November 2024)
- IT and business project manager for the implementation of the 21c core system at a health insurer (Client: KKH, January 2024 – August 2024)
- Information manager for data protection/information security in a collaborative automotive project on autonomous driving in an agile environment (Client: Bosch, January 2023 – December 2023)
- Product owner (agile) for the introduction of the electronic patient record (ePA) at an IT service provider for health insurers (Client: Bitmarck, April 2022 – December 2022)
Jan 1998 - Jan 2021
23 years 1 monthHamburg, Germany
Senior Manager; Program/Project Manager
IBM Deutschland GmbH
- Agile project manager for the introduction and implementation of service management processes using ITIL at an international automotive company (Client: VW)
- Project manager and subject matter expert for the introduction of the e-prescription (Client: gematik)
- Project manager for designing and implementing a data warehouse with a German and a Romanian team at an automotive financial services provider (Client: BMW-Bank)
- Information manager for implementing the EU General Data Protection Regulation at an international IT corporation (Client: IBM)
- Subject matter expert for the introduction and compliance of the EU General Data Protection Regulation at an international IT corporation (Client: IBM)
- Project manager for the technical migration of a SAS BI platform and a backend system as part of a global data center consolidation at an international insurance group (Client: Allianz)
- Project manager of a large international outsourcing project; rollout of infrastructure as well as hardware and software (Client: Novartis)
- Project manager for the concept of a central quoting platform at an international insurance group (Client: Talanx)
- Project manager for the business concept and technical implementation of group account reconciliation as part of an SAP implementation at a UK building society (Client: Nationwide Building Society)
- Project manager for the concept and implementation of a business data model in the context of a data warehouse implementation and migration at a national insurance group (Client: Württembergische Versicherung)
- Project manager for the concept and implementation of an extension and restructuring of an existing data warehouse application at a German social security agency (Client: Bundesagentur für Arbeit)
- Project manager for the concept and implementation of a new enterprise-wide risk management system at a German social security agency (Client: Bundesagentur für Arbeit)
- Project manager for the concept and implementation of value-based corporate governance and introduction of a risk management system at a Swiss health insurance company (Client: Helsana)
- Project manager for data migration at a motor insurance company (Client: KRAVAG)
Jan 1997 - Dec 1997
1 yearHamburg, Germany
Management Consultant
GMO
Oct 1995 - Dec 1996
1 year 3 monthsHamburg, Germany
Account Manager / Project Manager
DAT Systemhaus GmbH
Jan 1992 - Sep 1995
3 years 9 monthsHamburg, Germany
Senior Consultant
Accenture
Sep 1989 - Dec 1991
2 years 4 monthsHamburg, Germany
IT Consulting
Deutsche Lufthansa AG
Jan 1988 - Aug 1989
1 year 8 monthsEllerau, Germany
Consultant
Partnership Management Consulting
Sep 1980 - Dec 1987
7 years 4 monthsHamburg, Germany
Group Leader Financial Planning and Controlling
Techniker Health Insurance Fund
Summary
The professional experience of Isabella Maria Heß focuses on process expertise in computer science but has strong overlaps with finance and sales.
The main focus areas for Ms. Heß are leading and implementing complex business and IT projects (agile, hybrid, and traditional) with more than 25 years of experience in this field.
Ms. Heß’s special expertise is in digitalization, business and IT processes, risk management, as well as data protection & information security.
Her industry focus includes complex business and IT projects in insurance companies and health insurers, in healthcare, public sector clients, as well as in automotive and airlines. Ms. Heß has excellent communication and presentation skills.
Skills
- Project Management Training (Pmi Methodology And Certification) To Agile Project Management (Scrum)
- Risk Management And Bafin Regulation
- Coaching Training
- Data Protection And Information Security, Especially Extensive Knowledge Of The Eu General Data Protection Regulation (Gdpr)
- Extensive Itil Knowledge
- Data Warehouses & Bi Tools
- Digital Transformation And Agile Working
- Cloud Computing
- Data Modeling And Databases, Programming Languages
- Ms Office (Word, Powerpoint, Excel, Ms Project, Access, Visio)
- Atlassian Software (Jira, Confluence), Miro
- Azure Devops
- Excellent Presentation And Communication Skills At All Corporate Levels
- Extensive Experience In Stakeholder Management At All Levels, Including The Executive Board Level
Languages
German
NativeEnglish
AdvancedEducation
Oct 1995 - Jul 2004
FernUniversität Hagen
Computer Science · Hagen, Germany
Oct 1975 - May 1980
Friedrich-Alexander-Universität Erlangen-Nürnberg
Diploma in Economics · Economics · Nuremberg, Germany
Certifications & licenses
Project management training (PMI methodology and certification)
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